Reviews

25-37 of 370 reviews

25-37 of 490 reviews

25-37 of 355 reviews

Treena Evans - 3 years ago

Explained the policy well. helpful .

Seniors Pet Insurance

Product Review

good value for money. Covered the things that I want in pet insurance

Service Review

explained the policy well. helpful .


Rated: 5 out of 5

Kerry Searle - 3 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Kathryn Wilson - 3 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Melitta Dawson - 3 years ago

The young gentleman that helped me through gaining pet...

Seniors Pet Insurance

Product Review

Excellent

Service Review

The young gentleman that helped me through gaining pet insurance for my dog Duke yesterday 17th July 2018 Unfortunately I cannot remember his name however he was so helpful and patient and explained everything to me. A credit to Australian Seniors. Regards Melitta Dawson


Rated: 5 out of 5

Charlie Gal - 3 years ago

Good explanation of cover. well presented by kieren.

Seniors Pet Insurance

Product Review

AFTER COMPARISON i WAS HAPPY WITH MY CHOICE.

Service Review

Good explanation of cover. well presented by Kieren.


Rated: 5 out of 5

Brian Kelly - 3 years ago

The person who contacted me after i had requested a...

Seniors Pet Insurance

Product Review

Very comprehensive cover at a competitive price.

Service Review

The person who contacted me after I had requested a quote was very knowledgeable in explaining everything about their cover. Personalised service was high on their agenda.


Rated: 4.5 out of 5

Christine - 3 years ago

Customer service was courteous, helpful and efficient,...

Seniors Pet Insurance

Product Review

As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)

Service Review

Customer service was Courteous, helpful and efficient, helpful with all that we needed for our Pet Insurance.


Rated: 4.5 out of 5

John Dunne - 3 years ago

Mainly because how the lady explained to me , was in...

Seniors Pet Insurance

Product Review

Good

Service Review

Mainly because how the lady explained to me , was in touch with 2 other Insurance companies but the lady that i had spoken to was very calm and so polite to explains the situation to me , 10/10


Rated: 4.5 out of 5

James Glennie - 3 years ago

Good

Seniors Pet Insurance

Service Review

Good


Rated: 4 out of 5

Trusted Customer - 3 years ago

Lily was extremely pleasant, helpful and friendly.

Seniors Pet Insurance

Service Review

Lily was extremely pleasant, helpful and friendly.


Rated: 5 out of 5

Belle - 3 years ago

The most professional i came across in all my...

Seniors Pet Insurance

Product Review

Excellent

Service Review

The most professional I came across in all my enquiries along with the best product won them my business. Fast, efficient, friendly and answered every question in a knowledgeable manner.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellent service. very friendly lady on the...

Seniors Pet Insurance

Service Review

Excellent service. Very friendly lady on the phone. Explained the policy and options clearly.


Rated: 5 out of 5

Treena Evans - 3 years ago

Explained the policy well. helpful .

Seniors Pet Insurance

Service Review

explained the policy well. helpful .


Rated: 5 out of 5

Kerry Searle - 3 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Kathryn Wilson - 3 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Melitta Dawson - 3 years ago

The young gentleman that helped me through gaining pet...

Seniors Pet Insurance

Service Review

The young gentleman that helped me through gaining pet insurance for my dog Duke yesterday 17th July 2018 Unfortunately I cannot remember his name however he was so helpful and patient and explained everything to me. A credit to Australian Seniors. Regards Melitta Dawson


Rated: 5 out of 5

Charlie Gal - 3 years ago

Good explanation of cover. well presented by kieren.

Seniors Pet Insurance

Service Review

Good explanation of cover. well presented by Kieren.


Rated: 5 out of 5

Brian Kelly - 3 years ago

The person who contacted me after i had requested a...

Seniors Pet Insurance

Service Review

The person who contacted me after I had requested a quote was very knowledgeable in explaining everything about their cover. Personalised service was high on their agenda.


Rated: 5 out of 5

Christine - 3 years ago

Customer service was courteous, helpful and efficient,...

Seniors Pet Insurance

Service Review

Customer service was Courteous, helpful and efficient, helpful with all that we needed for our Pet Insurance.


Rated: 5 out of 5

John Dunne - 3 years ago

Mainly because how the lady explained to me , was in...

Seniors Pet Insurance

Service Review

Mainly because how the lady explained to me , was in touch with 2 other Insurance companies but the lady that i had spoken to was very calm and so polite to explains the situation to me , 10/10


Rated: 5 out of 5

James Glennie - 3 years ago

Good

Seniors Pet Insurance

Service Review

Good


Rated: 4 out of 5

Trusted Customer - 3 years ago

Lily was extremely pleasant, helpful and friendly.

Seniors Pet Insurance

Service Review

Lily was extremely pleasant, helpful and friendly.


Rated: 5 out of 5

Belle - 3 years ago

The most professional i came across in all my...

Seniors Pet Insurance

Service Review

The most professional I came across in all my enquiries along with the best product won them my business. Fast, efficient, friendly and answered every question in a knowledgeable manner.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Excellent service. very friendly lady on the...

Seniors Pet Insurance

Service Review

Excellent service. Very friendly lady on the phone. Explained the policy and options clearly.


Rated: 5 out of 5

Raymond Foulkes-Taylor - 3 years ago

The product is as good as any

Seniors Pet Insurance

Product Review

the product is as good as any


Rated: 5 out of 5

Rosemary Caruana - 3 years ago

The girls were ,lovely and very polite

Seniors Pet Insurance

Product Review

THE GIRLS WERE ,LOVELY AND VERY POLITE


Rated: 5 out of 5

Tracey Smallwood - 3 years ago

I had spoken to before i got nancy once i had her...

Seniors Pet Insurance

Product Review

I had spoken to before I got Nancy once I had her official age I rang back got it all sorted very easily. So many more features available I signed up


Rated: 5 out of 5

Trusted Customer - 3 years ago

For the price and what the policy covers for my dog,...

Seniors Pet Insurance

Product Review

For the price and what the Policy covers for my dog, you can't go past this Policy for great value and Inclusions.


Rated: 5 out of 5

Christine Weir - 3 years ago

Yet to be tested so cant say

Seniors Pet Insurance

Product Review

yet to be tested so cant say


Rated: 3 out of 5

Gary Newell - 3 years ago

I had an acceptance email within minutes and the team...

Seniors Pet Insurance

Product Review

I had an acceptance email within minutes and the team member was very good assisting me with the purchase.


Rated: 4 out of 5

Bruce Thorpe - 3 years ago

Competitive and comprehensive

Seniors Pet Insurance

Product Review

Competitive and comprehensive


Rated: 4 out of 5

Trusted Customer - 3 years ago

I thought it was reasonable price very happy to know...

Seniors Pet Insurance

Product Review

I thought it was reasonable price very happy to know my puppy is safe


Rated: 5 out of 5

Rosemary Power - 3 years ago

Had to buy another policy for the same coverage, for...

Seniors Pet Insurance

Product Review

Had to buy another policy for the same coverage, for $30.00more/month. Ridiculous! But that is pet insurance in general.


Rated: 2 out of 5

Dave Davies - 3 years ago

Good price and products and better priced than my...

Seniors Pet Insurance

Product Review

good price and products and better priced than my current pet plan


Rated: 5 out of 5

Trusted Customer - 3 years ago

Was very happy and a lot better price

Seniors Pet Insurance

Product Review

Was very happy and a lot better price


Rated: 5 out of 5

Bruce Peterson - 3 years ago

I would have liked some suggestions/help when i rang

Seniors Pet Insurance

Product Review

I would have liked some suggestions/help when I rang


Rated: 3 out of 5

Protect your pet today

To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.