Reviews

1-12 of 548 reviews

1-12 of 548 reviews

1-12 of 471 reviews

Maureen Agars - a day ago

Yes i was happy with the payments i could afford

Seniors Home Insurance

Product Review

A sensible cost for a reasonable coverage

Service Review

Yes I was happy with the payments I could afford


Rated: 4 out of 5

Juliet Anne Clapham - a day ago

Fantastic service

Seniors Home Insurance

Product Review

Good value and helpful professional csos

Service Review

Fantastic service


Rated: 5 out of 5

Trusted Customer - a day ago

The representative did not listen and left off...

Seniors Home Insurance

Product Review

Due to items being left off I cancelled policy before it commenced. If I hadnt checked policy thoroughly I would have not had cover on important sentimental valuable items

Service Review

The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere


Rated: 1 out of 5

Trusted Customer - a day ago

I have always been a loyal customer but decided to...

Seniors Home Insurance

Service Review

I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.


Rated: 5 out of 5

Paul Beecroft - a day ago

Very thorough and helpful. expertly explained.

Seniors Home Insurance

Service Review

Very Thorough and helpful. Expertly explained.


Rated: 5 out of 5

Salih Tanol - a day ago

Good thank you

Seniors Home Insurance

Product Review

Service Review

Good Thank you


Rated: 4 out of 5

Trusted Customer - a day ago

Easy use online helpful customer service when i...

Seniors Home Insurance

Product Review

Service Review

Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider


Rated: 5 out of 5

Trusted Customer - a day ago

Erin was very professional and knew the product she wa...

Seniors Home Insurance

Product Review

would have like a better price

Service Review

erin was very professional and knew the product she wa selling which makes a difference


Rated: 4.5 out of 5

Trusted Customer - a day ago

Web site is the usual extensive unhelpful information...

Seniors Home Insurance

Product Review

Quote was reasonable compared to others, and appears to offer good coverage.

Service Review

Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.


Rated: 3.5 out of 5

David Ewington - a day ago

I found the service and overall assistance very good...

Seniors Home Insurance

Product Review

Following commentary and assistance by the consultants I achieved what I believe to be adequately covered with home contents insurance.

Service Review

I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.


Rated: 4.5 out of 5

Trusted Customer - a day ago

She was very clear to understand and very polite the...

Seniors Home Insurance

Product Review

Happy with the quote when compared to other companies I rang

Service Review

She was very clear to understand and very polite The phone call didn’t go overseas


Rated: 5 out of 5

Peter Stamenkovic - a month ago

Very friendly staff and explained my options in a...

Seniors Home Insurance

Product Review

Friendly staff and excellent service

Service Review

Very friendly staff and explained my options in a professional manner


Rated: 5 out of 5

Maureen Agars - a day ago

Yes i was happy with the payments i could afford

Seniors Home Insurance

Service Review

Yes I was happy with the payments I could afford


Rated: 4 out of 5

Juliet Anne Clapham - a day ago

Fantastic service

Seniors Home Insurance

Service Review

Fantastic service


Rated: 5 out of 5

Trusted Customer - a day ago

The representative did not listen and left off...

Seniors Home Insurance

Service Review

The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere


Rated: 1 out of 5

Trusted Customer - a day ago

I have always been a loyal customer but decided to...

Seniors Home Insurance

Service Review

I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.


Rated: 5 out of 5

Paul Beecroft - a day ago

Very thorough and helpful. expertly explained.

Seniors Home Insurance

Service Review

Very Thorough and helpful. Expertly explained.


Rated: 5 out of 5

Salih Tanol - a day ago

Good thank you

Seniors Home Insurance

Service Review

Good Thank you


Rated: 4 out of 5

Trusted Customer - a day ago

Easy use online helpful customer service when i...

Seniors Home Insurance

Service Review

Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider


Rated: 5 out of 5

Trusted Customer - a day ago

Erin was very professional and knew the product she wa...

Seniors Home Insurance

Service Review

erin was very professional and knew the product she wa selling which makes a difference


Rated: 5 out of 5

Trusted Customer - a day ago

Web site is the usual extensive unhelpful information...

Seniors Home Insurance

Service Review

Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.


Rated: 3 out of 5

David Ewington - a day ago

I found the service and overall assistance very good...

Seniors Home Insurance

Service Review

I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.


Rated: 4 out of 5

Trusted Customer - a day ago

She was very clear to understand and very polite the...

Seniors Home Insurance

Service Review

She was very clear to understand and very polite The phone call didn’t go overseas


Rated: 5 out of 5

Peter Stamenkovic - a month ago

Very friendly staff and explained my options in a...

Seniors Home Insurance

Service Review

Very friendly staff and explained my options in a professional manner


Rated: 5 out of 5

Maureen Agars - a day ago

A sensible cost for a reasonable coverage

Seniors Home Insurance

Product Review

A sensible cost for a reasonable coverage


Rated: 4 out of 5

Juliet Anne Clapham - a day ago

Good value and helpful professional csos

Seniors Home Insurance

Product Review

Good value and helpful professional csos


Rated: 5 out of 5

Trusted Customer - a day ago

Due to items being left off i cancelled policy before...

Seniors Home Insurance

Product Review

Due to items being left off I cancelled policy before it commenced. If I hadnt checked policy thoroughly I would have not had cover on important sentimental valuable items


Rated: 1 out of 5

Salih Tanol - a day ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - a day ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - a day ago

Would have like a better price

Seniors Home Insurance

Product Review

would have like a better price


Rated: 4 out of 5

Trusted Customer - a day ago

Quote was reasonable compared to others, and appears...

Seniors Home Insurance

Product Review

Quote was reasonable compared to others, and appears to offer good coverage.


Rated: 4 out of 5

David Ewington - a day ago

Following commentary and assistance by the consultants...

Seniors Home Insurance

Product Review

Following commentary and assistance by the consultants I achieved what I believe to be adequately covered with home contents insurance.


Rated: 5 out of 5

Trusted Customer - a day ago

Happy with the quote when compared to other companies...

Seniors Home Insurance

Product Review

Happy with the quote when compared to other companies I rang


Rated: 5 out of 5

Peter Stamenkovic - a month ago

Friendly staff and excellent service

Seniors Home Insurance

Product Review

Friendly staff and excellent service


Rated: 5 out of 5

Trusted Customer - a month ago

So far so good, you always hope you do not need it but...

Seniors Home Insurance

Product Review

So far so good, you always hope you do not need it but I am very happy with service and value for money.


Rated: 5 out of 5

Trusted Customer - a month ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Cover your home & contents today

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