Optional Roadside Assistance

If you need to make a claim and your car needs repairs, we’ll choose a repairer located as close as possible to your home or work from our extensive repairer network. When you use one of our approved repairers, the repairs are covered by a guarantee, so long as you remain the registered owner of the vehicle.

If you prefer to choose your own repairer, you can arrange for a quote and send it to us. But please note that we reserve the right to determine and arrange for repairs to be carried out by our preferred repairer.

You can increase your excess at any time during your car insurance policy. However, you can only decrease your excess when renewing your policy.

If you are not driving frequently you could qualify for our Pay as You Drive cover and save money on your car insurance. If you are eligible for our Pay As You Drive cover when obtaining a quote, you will be offered that option.

Yes, we do! If you’re a learner, our car insurance policies cover you as long as:

• You’re accompanied by a fully licensed driver.
• You and your accompanied driver’s age is above the age minimum that may be applicable to the vehicle that you are driving.
• You have a current Learner Drivers Licence, Learners Permit or the equivalent for the state or territory where you live.
• Please note there may be additional excesses applicable for learner drivers at the time of a claim.

To help us offer affordable, fair car insurance premiums for the majority of people, we do have age restrictions on our policies. Generally, we insure drivers up to 99 years of age. However, certain vehicles have higher age minimums.