Reviews

1-12 of 490 reviews

1-12 of 490 reviews

1-12 of 355 reviews

Trusted Customer - 8 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Trusted Customer - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 8 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Trusted Customer - 9 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Product Review

The price for the pet insurance is the best I have seen.

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Trusted Customer - 9 years ago

Prompt reply

Seniors Pet Insurance

Service Review

Prompt reply


Rated: 4 out of 5

Trusted Customer - 9 years ago

See below

Seniors Pet Insurance

Product Review

would not listen ,just tried to push,push,push to sell something we could not afford

Service Review

see below


Rated: 1 out of 5

Trusted Customer - 7 years ago

Very good service with my other dog there

Seniors Pet Insurance

Product Review

It’s a good price in line with most

Service Review

Very good service with my other dog there


Rated: 5 out of 5

Trusted Customer - 8 years ago

It was easy to use, didn't take long and was very...

Seniors Pet Insurance

Product Review

Cheapest for the same product that is mostly out there. Have only just aquired this product so have not yet made a claim and have no idea as yet how easy this will be.

Service Review

It was easy to use, didn't take long and was very informative.


Rated: 4 out of 5

Trusted Customer - 8 years ago

The person i spoke to haley was most helpful and...

Seniors Pet Insurance

Product Review

Was not the cheapest insurance but I thought it was the best for value.

Service Review

The person I spoke to Haley was most helpful and explained everything so that it was understandable.


Rated: 5 out of 5

Trusted Customer - 8 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 9 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Trusted Customer - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Trusted Customer - 9 years ago

Very friendly and helpful.

Seniors Pet Insurance

Service Review

Very friendly and helpful.


Rated: 5 out of 5

Trusted Customer - 7 years ago

They were so easy to deal with and the lady i spoke to...

Seniors Pet Insurance

Service Review

they were so easy to deal with and the lady i spoke to was very nice thanks again


Rated: 5 out of 5

Trusted Customer - 9 years ago

I was very pleased with the pet insurance policy that...

Seniors Pet Insurance

Service Review

I was very pleased with the Pet Insurance policy that I purchased


Rated: 4 out of 5

Trusted Customer - 9 years ago

Salesperson well aware of the product that we were...

Seniors Pet Insurance

Service Review

Salesperson well aware of the product that we were discussing


Rated: 5 out of 5

Trusted Customer - 8 years ago

Yes i would recommend them especially being a senior....

Seniors Pet Insurance

Service Review

Yes I would recommend them especially being a senior. Service was very good. Overall very happy.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 9 years ago

It seams to be a good product .

Seniors Pet Insurance

Product Review

It seams to be a good product .


Rated: 4 out of 5

Trusted Customer - 8 years ago

Was not the cheapest insurance but i thought it was...

Seniors Pet Insurance

Product Review

Was not the cheapest insurance but I thought it was the best for value.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Competitive premium and very pleasant and informative...

Seniors Pet Insurance

Product Review

Competitive premium and very pleasant and informative agent, Sophie.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Price is also very good 😏

Seniors Pet Insurance

Product Review

Price is also very good 😏


Rated: 4 out of 5

Trusted Customer - 9 years ago

At this stage the policy appears to be superior

Seniors Pet Insurance

Product Review

At this stage the policy appears to be superior


Rated: 5 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 10 years ago

Value for money

Seniors Pet Insurance

Product Review

Value for money


Rated: 5 out of 5

Trusted Customer - 10 years ago

I am happy with the coverage but was hoping to cost a...

Seniors Pet Insurance

Product Review

I am happy with the coverage but was hoping to cost a little less as I am on a DSP.


Rated: 5 out of 5

Trusted Customer - 7 years ago

It’s a good price in line with most

Seniors Pet Insurance

Product Review

It’s a good price in line with most


Rated: 5 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very pleasant operator.

Seniors Pet Insurance

Product Review

very pleasant operator.


Rated: 5 out of 5

Protect your pet today

To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.