%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 9 years ago
Great customer service
Seniors Pet Insurance
Product Review
Very affordable
Service Review
Great customer service
Trusted Customer - 8 years ago
Excellent explanation for what you receive.
Seniors Pet Insurance
Product Review
HELPFUL IN ALL ASPECTS of service
Service Review
Excellent explanation for what you receive.
Trusted Customer - 9 years ago
It took a few phone calls to australian seniors...
Seniors Pet Insurance
Product Review
I am joining for the first time so cannot rate the product except to say it is good for customers not having an excess, even though only up to 80% of costs can be covered.
Service Review
It took a few phone calls to Australian Seniors Insurance to sort out information I needed for a quote for pet insurance. Veead (apologies if misspelt) was very helpful today.
Trusted Customer - 8 years ago
Good service and advice
Seniors Pet Insurance
Product Review
Very good happy with the service
Service Review
Good service and advice
Trusted Customer - 8 years ago
Very prompt service to the point - but the telling of...
Seniors Pet Insurance
Product Review
you did a good job will see how good though when a claim is put in??
Service Review
very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Polite, respectful, happy in her work
Seniors Pet Insurance
Service Review
Polite, respectful, happy in her work
Trusted Customer - 7 years ago
Your representative was knowledgeable and polite, and...
Seniors Pet Insurance
Service Review
Your representative was knowledgeable and polite, and made it very easy to organise my Pet Insurance
Trusted Customer - 9 years ago
Excellent service. lynn called within a few minutes of...
Seniors Pet Insurance
Service Review
Excellent service. Lynn called within a few minutes of our enquiry and explained the policy concisely. We decided to proceed and our policy was completed within a short time.
Trusted Customer - 9 years ago
Exclellent service
Seniors Pet Insurance
Service Review
Exclellent service
Trusted Customer - 9 years ago
The gentleman i spoke to (alan) explained clearly ...
Seniors Pet Insurance
Service Review
The gentleman I spoke to (Alan) explained clearly all that I needed to know to take out coverage
Trusted Customer - 8 years ago
I' will tell you in 9 years time
Seniors Pet Insurance
Product Review
I' will tell you in 9 years time
Trusted Customer - 9 years ago
Would like a higher amount available for consultation...
Seniors Pet Insurance
Product Review
Would like a higher amount available for consultation fees.
Trusted Customer - 8 years ago
At the moment i have dog insurance and i wanted to...
Seniors Pet Insurance
Product Review
At the moment I have dog insurance and I wanted to compare so that I can get the best for less
Trusted Customer - 10 years ago
From what i have been told via telephone, the policy...
Seniors Pet Insurance
Product Review
From what I have been told via telephone, the policy sounds positive for my needs however I await the e mailed contents in writing when I will have a more in depth opinion.
Trusted Customer - 8 years ago
Not sure yet, only opened policy today.
Seniors Pet Insurance
Product Review
not sure yet, only opened policy today.
Trusted Customer - 8 years ago
Value for money seems to be good coverage
Seniors Pet Insurance
Product Review
Value for money seems to be good coverage
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 9 years ago
Fee very competitive
Seniors Pet Insurance
Product Review
FEE VERY COMPETITIVE
Trusted Customer - 9 years ago
Would not listen ,just tried to push,push,push to sell...
Seniors Pet Insurance
Product Review
would not listen ,just tried to push,push,push to sell something we could not afford
Trusted Customer - 9 years ago
Customer service polite
Seniors Pet Insurance
Product Review
Customer service polite
Trusted Customer - 8 years ago
There is no guarantee of no hikes in premiums or the...
Seniors Pet Insurance
Product Review
There is no guarantee of no hikes in premiums or the percentage I pay when my dog ages. At the moment it looks okay, but in 10 years. It is not easy to swap providers for pet insurance.
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.