%
- Over all Percentage 90
- empty 8
Rated /5 from 370490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 370490355 customer reviews.
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Reviews
1-12 of 370 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Kathryn Wilson - 3 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 3 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 5 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 3 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kerry Searle - 3 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Lynn Mcmillan - 4 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 5 years ago
Pops early to say yet
Seniors Pet Insurance
Product Review
Too early to say yet
Service Review
Pops early to say yet
Cheryl Fraser - 4 years ago
The customer service officer was very informative and...
Seniors Pet Insurance
Product Review
You don't have an excess, which is a winner, as we very rarely claim for our dog, so when we did make a claim with the other insurer we didn't get any benefit back and they didn't bother to advise that the claim has been processed and finalised. Plus the fortnightly payment is 50% less than our last insurer.
Service Review
The customer service officer was very informative and explained everything very well.
Trusted Customer - 4 years ago
Very pleasant telephone manner.
Seniors Pet Insurance
Product Review
Still need to read the details of the policy.
Service Review
Very pleasant telephone manner.
Margaret Creenaune - 4 years ago
The two people who helped me organise the insurance...
Seniors Pet Insurance
Service Review
The two people who helped me organise the insurance policies could not have been more helpful.
Trusted Customer - 4 years ago
See below
Seniors Pet Insurance
Product Review
Informative, efficient and extremely friendly service. From an awesome young man who you should be proud to have working for your Company.
Service Review
See below
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 3 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 5 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 3 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Lynn Mcmillan - 4 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kerry Searle - 3 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Kathryn Wilson - 3 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Belle - 3 years ago
The most professional i came across in all my...
Seniors Pet Insurance
Service Review
The most professional I came across in all my enquiries along with the best product won them my business. Fast, efficient, friendly and answered every question in a knowledgeable manner.
Trusted Customer - 5 years ago
Made initial enquiry on the 18/11/16 and cancelled...
Seniors Pet Insurance
Service Review
Made initial enquiry on the 18/11/16 and cancelled policy on the 21/11/16 I still am waiting for the cancellation I was told it had to come mail and not email however all the docs were emailed .As far as I am concerned very poor customer "care" R Flower
Trusted Customer - 5 years ago
Your service personnel are great to deal with and it...
Seniors Pet Insurance
Service Review
Your service personnel are great to deal with and it has a quality insurance.
Trusted Customer - 5 years ago
Very helpful staff
Seniors Pet Insurance
Service Review
Very helpful staff
Trusted Customer - 4 years ago
I found the attention to detail was good...all my...
Seniors Pet Insurance
Service Review
I found the attention to detail was good...all my questions were answered with knowledge of the product.
Trusted Customer - 4 years ago
Very comparative insurance provided
Seniors Pet Insurance
Product Review
Very comparative insurance provided
Trusted Customer - 5 years ago
Excellent
Seniors Pet Insurance
Product Review
Excellent
Jan Berwick - 4 years ago
He took his time to explain what was what. i think i...
Seniors Pet Insurance
Product Review
he took his time to explain what was what. I think I have good coverage for my dog
Trusted Customer - 5 years ago
At this stage i have not utilised the service.
Seniors Pet Insurance
Product Review
At this stage I have not utilised the service.
Trusted Customer - 5 years ago
Only new on 30 day trial offer
Seniors Pet Insurance
Product Review
Only new on 30 day trial offer
Trusted Customer - 5 years ago
I hope the insurance will be beneficial to my dog...
Seniors Pet Insurance
Product Review
I hope the insurance will be beneficial to my dog Jaffa Thank you to Mary who helped me with this decision.
Trusted Customer - 5 years ago
Pleased with immediate contact from company re...
Seniors Pet Insurance
Product Review
Pleased with immediate contact from company re googling options.
Trusted Customer - 5 years ago
Seniors insurance should be even more affordable and i...
Seniors Pet Insurance
Product Review
Seniors Insurance should be even more affordable and I havn.'t made a claim but the Max for extras could be higher
Sylvia Colley - 3 years ago
This gave me all that i needed to cover my pets care
Seniors Pet Insurance
Product Review
This gave me all that I needed to cover my pets care
Trusted Customer - 4 years ago
As above.
Seniors Pet Insurance
Product Review
As above.
Trusted Customer - 5 years ago
Your operator was clear and friendly to deal with. all...
Seniors Pet Insurance
Product Review
Your operator was clear and friendly to deal with. All details were fully explained and handled.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.