Reviews

1-12 of 490 reviews

1-12 of 490 reviews

1-12 of 355 reviews

Chanelle Garlan - 7 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Product Review

The price for the pet insurance is the best I have seen.

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Paul Bonett - 7 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Kathryn Wilson - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Lynn Mcmillan - 7 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Kerry Searle - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Jillian Wheeler - 7 years ago

Great service, the customer service person explained...

Seniors Pet Insurance

Product Review

The Product offered gave us options and the customer service was excellent.

Service Review

Great service, the customer service person explained all the information I needed and their product was good for us.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The service is brilliant

Seniors Pet Insurance

Product Review

Service Review

The service is brilliant


Rated: 5 out of 5

Colin TURNER - 7 years ago

The lady who served us could not have been more...

Seniors Pet Insurance

Service Review

The lady who served us could not have been more cheerful and helpful. The info she gave us was first rate.


Rated: 5 out of 5

Trusted Customer - 8 years ago

No

Seniors Pet Insurance

Product Review

NO

Service Review

NO


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very happy with the service ☺

Seniors Pet Insurance

Product Review

Price is also very good 😏

Service Review

Very happy with the service ☺


Rated: 4.5 out of 5

Chanelle Garlan - 7 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Paul Bonett - 7 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Kathryn Wilson - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Lynn Mcmillan - 7 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Kerry Searle - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Theresa Medlock - 8 years ago

I cannot fault the service i was given. the lady was...

Seniors Pet Insurance

Service Review

I cannot fault the service I was given. The lady was polite, well spoken and extremely thorough taking me through the product/s in detail. It was obvious she enjoys her role and answered all my questions quickly and efficiently. What an asset she is. Yes I would certainly recommend Seniors Insurance to others.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Phone service was quick and easy to understand

Seniors Pet Insurance

Service Review

Phone service was quick and easy to understand


Rated: 4 out of 5

Trusted Customer - 9 years ago

We found them extremely helpful

Seniors Pet Insurance

Service Review

We found them extremely helpful


Rated: 4 out of 5

Trusted Customer - 9 years ago

Very happy with the service ☺

Seniors Pet Insurance

Service Review

Very happy with the service ☺


Rated: 5 out of 5

Trusted Customer - 8 years ago

No

Seniors Pet Insurance

Service Review

NO


Rated: 5 out of 5

Trusted Customer - 9 years ago

As far as i have been able to determine there is very...

Seniors Pet Insurance

Product Review

As far as I have been able to determine there is very little difference between providers.


Rated: 4 out of 5

Trusted Customer - 9 years ago

Value for money

Seniors Pet Insurance

Product Review

Value for money


Rated: 5 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 9 years ago

Very pleasant operator.

Seniors Pet Insurance

Product Review

very pleasant operator.


Rated: 5 out of 5

Geraldine Smith - 8 years ago

A reasonable price compared to the others i looked at.

Seniors Pet Insurance

Product Review

A reasonable price compared to the others I looked at.


Rated: 5 out of 5

Kaylene Asimus - 7 years ago

Competitive premium and very pleasant and informative...

Seniors Pet Insurance

Product Review

Competitive premium and very pleasant and informative agent, Sophie.


Rated: 5 out of 5

Trusted Customer - 9 years ago

It seams to be a good product .

Seniors Pet Insurance

Product Review

It seams to be a good product .


Rated: 4 out of 5

Trusted Customer - 9 years ago

Price is also very good 😏

Seniors Pet Insurance

Product Review

Price is also very good 😏


Rated: 4 out of 5

Trusted Customer - 8 years ago

At this stage the policy appears to be superior

Seniors Pet Insurance

Product Review

At this stage the policy appears to be superior


Rated: 5 out of 5

Trusted Customer - 8 years ago

The price for the pet insurance is the best i have...

Seniors Pet Insurance

Product Review

The price for the pet insurance is the best I have seen.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Pleasant & polite consultant , all areas of policy...

Seniors Pet Insurance

Product Review

Pleasant & Polite Consultant , all areas of policy explained Clearly.


Rated: 5 out of 5

Irene Robertson - 8 years ago

Was not the cheapest insurance but i thought it was...

Seniors Pet Insurance

Product Review

Was not the cheapest insurance but I thought it was the best for value.


Rated: 5 out of 5

Protect your pet today

To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.