Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trish Edwards - 6 years ago
Polite, respectful, happy in her work
Seniors Pet Insurance
Product Review
good service and very polite
Service Review
Polite, respectful, happy in her work
Trusted Customer - 7 years ago
Clear and useful information.
Seniors Pet Insurance
Service Review
Clear and useful information.
Trusted Customer - 7 years ago
The gentleman i spoke to (alan) explained clearly ...
Seniors Pet Insurance
Service Review
The gentleman I spoke to (Alan) explained clearly all that I needed to know to take out coverage
Trusted Customer - 7 years ago
Excellent service
Seniors Pet Insurance
Service Review
Excellent service
Lesley Cunningham - 6 years ago
Yes it was really good
Seniors Pet Insurance
Product Review
The gentleman that rang me was heip me was very helpful and explained things so you could understand it.
Service Review
Yes it was really good
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
Very good service
Seniors Pet Insurance
Service Review
Very good service
Trusted Customer - 7 years ago
Was very impressed with the man i spoke to he was very...
Seniors Pet Insurance
Service Review
Was very impressed with the Man I spoke to he was very helpful.
Ian Gates - 6 years ago
We were promised an email containing the policy...
Seniors Pet Insurance
Service Review
we were promised an email containing the policy statement and this has NOT arrived!
Trusted Customer - 8 years ago
The lady that rang me was very nice and a welcome to...
Seniors Pet Insurance
Service Review
The lady that rang me was very nice and a welcome to talk too thank you very much
Trusted Customer - 7 years ago
Travel insurance has been good.
Seniors Pet Insurance
Service Review
Travel insurance has been good.
Trusted Customer - 7 years ago
No excess as with other insurers and is for the life...
Seniors Pet Insurance
Product Review
No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.
Trusted Customer - 7 years ago
Exactly what i required.
Seniors Pet Insurance
Product Review
Exactly what I required.
Trusted Customer - 7 years ago
As above
Seniors Pet Insurance
Product Review
as above
Bruce Peterson - 6 years ago
I would have liked some suggestions/help when i rang
Seniors Pet Insurance
Product Review
I would have liked some suggestions/help when I rang
Trusted Customer - 7 years ago
Sound great have to wait and see but i am sure i will...
Seniors Pet Insurance
Product Review
sound great have to wait and see but I am sure I will not be disappointed
Trusted Customer - 8 years ago
Great value
Seniors Pet Insurance
Product Review
Great value
Trusted Customer - 7 years ago
Hopefully will never have to rate it i trust it will...
Seniors Pet Insurance
Product Review
hopefully will never have to rate it I trust it will be Excellent
Trusted Customer - 7 years ago
That was good
Seniors Pet Insurance
Product Review
That was good
Gwen Kirk - 7 years ago
I am a pensioner and it was a good price.
Seniors Pet Insurance
Product Review
I am a pensioner and it was a good price.
Trusted Customer - 8 years ago
Appears to be good value for money
Seniors Pet Insurance
Product Review
Appears to be good value for money
Trusted Customer - 7 years ago
The young lady went into exact detail regarding what...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
Trusted Customer - 7 years ago
The person i spoke very clearly so i understood what...
Seniors Pet Insurance
Product Review
The person I spoke very clearly so I understood what was on offer.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.