Reviews

1-12 of 490 reviews

1-12 of 490 reviews

1-12 of 355 reviews

Chanelle Garlan - 6 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Kathryn Wilson - 6 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 6 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Paul Bonett - 6 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Trusted Customer - 7 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Product Review

The price for the pet insurance is the best I have seen.

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Kerry Searle - 6 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Lynn Mcmillan - 6 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trish Edwards - 6 years ago

Polite, respectful, happy in her work

Seniors Pet Insurance

Product Review

good service and very polite

Service Review

Polite, respectful, happy in her work


Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Clear and useful information.

Seniors Pet Insurance

Service Review

Clear and useful information.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The gentleman i spoke to (alan) explained clearly ...

Seniors Pet Insurance

Service Review

The gentleman I spoke to (Alan) explained clearly all that I needed to know to take out coverage


Rated: 5 out of 5

Trusted Customer - 7 years ago

Excellent service

Seniors Pet Insurance

Service Review

Excellent service


Rated: 5 out of 5

Lesley Cunningham - 6 years ago

Yes it was really good

Seniors Pet Insurance

Product Review

The gentleman that rang me was heip me was very helpful and explained things so you could understand it.

Service Review

Yes it was really good


Rated: 4.5 out of 5

Chanelle Garlan - 6 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 6 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Kerry Searle - 6 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Paul Bonett - 6 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Lynn Mcmillan - 6 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 7 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Kathryn Wilson - 6 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 7 years ago

Very good service

Seniors Pet Insurance

Service Review

Very good service


Rated: 4 out of 5

Trusted Customer - 7 years ago

Was very impressed with the man i spoke to he was very...

Seniors Pet Insurance

Service Review

Was very impressed with the Man I spoke to he was very helpful.


Rated: 5 out of 5

Ian Gates - 6 years ago

We were promised an email containing the policy...

Seniors Pet Insurance

Service Review

we were promised an email containing the policy statement and this has NOT arrived!


Rated: 2 out of 5

Trusted Customer - 8 years ago

The lady that rang me was very nice and a welcome to...

Seniors Pet Insurance

Service Review

The lady that rang me was very nice and a welcome to talk too thank you very much


Rated: 5 out of 5

Trusted Customer - 7 years ago

Travel insurance has been good.

Seniors Pet Insurance

Service Review

Travel insurance has been good.


Rated: 5 out of 5

Trusted Customer - 7 years ago

No excess as with other insurers and is for the life...

Seniors Pet Insurance

Product Review

No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Exactly what i required.

Seniors Pet Insurance

Product Review

Exactly what I required.


Rated: 5 out of 5

Trusted Customer - 7 years ago

As above

Seniors Pet Insurance

Product Review

as above


Rated: 5 out of 5

Bruce Peterson - 6 years ago

I would have liked some suggestions/help when i rang

Seniors Pet Insurance

Product Review

I would have liked some suggestions/help when I rang


Rated: 3 out of 5

Trusted Customer - 7 years ago

Sound great have to wait and see but i am sure i will...

Seniors Pet Insurance

Product Review

sound great have to wait and see but I am sure I will not be disappointed


Rated: 5 out of 5

Trusted Customer - 8 years ago

Great value

Seniors Pet Insurance

Product Review

Great value


Rated: 5 out of 5

Trusted Customer - 7 years ago

Hopefully will never have to rate it i trust it will...

Seniors Pet Insurance

Product Review

hopefully will never have to rate it I trust it will be Excellent


Rated: 5 out of 5

Trusted Customer - 7 years ago

That was good

Seniors Pet Insurance

Product Review

That was good


Rated: 5 out of 5

Gwen Kirk - 7 years ago

I am a pensioner and it was a good price.

Seniors Pet Insurance

Product Review

I am a pensioner and it was a good price.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Appears to be good value for money

Seniors Pet Insurance

Product Review

Appears to be good value for money


Rated: 4 out of 5

Trusted Customer - 7 years ago

The young lady went into exact detail regarding what...

Seniors Pet Insurance

Product Review

The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The person i spoke very clearly so i understood what...

Seniors Pet Insurance

Product Review

The person I spoke very clearly so I understood what was on offer.


Rated: 4 out of 5

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To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.