%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 9 years ago
Prompt reply
Seniors Pet Insurance
Service Review
Prompt reply
Trusted Customer - 9 years ago
See below
Seniors Pet Insurance
Product Review
would not listen ,just tried to push,push,push to sell something we could not afford
Service Review
see below
Trusted Customer - 8 years ago
Great service, pleasant consultant
Seniors Pet Insurance
Product Review
Haven’t done a claim, so hard to rate
Service Review
Great service, pleasant consultant
Trusted Customer - 8 years ago
I found the customer service member to be very...
Seniors Pet Insurance
Service Review
I found the customer Service member to be Very friendly professional and informative
Trusted Customer - 8 years ago
Everything explained very clearly and easy to...
Seniors Pet Insurance
Product Review
good value for money and good cover especially no excess required very helpful
Service Review
everything explained very clearly and easy to understand
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
All good
Seniors Pet Insurance
Service Review
all good
Trusted Customer - 8 years ago
They explained everything in detail
Seniors Pet Insurance
Service Review
They explained everything in detail
Trusted Customer - 10 years ago
Would you please thank dee for a really good job so...
Seniors Pet Insurance
Service Review
Would you please thank Dee for a really good job so honest & so very helpful. Ron Goodman.
Trusted Customer - 8 years ago
An australian call center and a customer service...
Seniors Pet Insurance
Service Review
An Australian call center and a customer service officer (Nick) who was Australian and above all, sounded enthusiastic and interested in our decision to move to Seniors pet insurance.
Trusted Customer - 9 years ago
Very professional customer service.
Seniors Pet Insurance
Service Review
Very professional Customer Service.
Trusted Customer - 10 years ago
I am happy with the coverage but was hoping to cost a...
Seniors Pet Insurance
Product Review
I am happy with the coverage but was hoping to cost a little less as I am on a DSP.
Trusted Customer - 8 years ago
More than comparable with other products on the...
Seniors Pet Insurance
Product Review
More than comparable with other products on the market, offering more in annual benefits. Friendly staff swayed the purchase
Trusted Customer - 7 years ago
Just hope it is good value for money.
Seniors Pet Insurance
Product Review
Just hope it is good value for money.
Trusted Customer - 9 years ago
As far as i have been able to determine there is very...
Seniors Pet Insurance
Product Review
As far as I have been able to determine there is very little difference between providers.
Trusted Customer - 9 years ago
Had a billing problem which was fixed first call
Seniors Pet Insurance
Product Review
Had a billing problem which was fixed first call
Trusted Customer - 9 years ago
Better than the r.s.p.c.a. policy more cost effective...
Seniors Pet Insurance
Product Review
Better than the R.S.P.C.A. policy more cost effective and covered medications for my Mutly's which was not mentioned to me by the R.S.P.C.A. sales rep
Trusted Customer - 9 years ago
I have not had any experience with this product as...
Seniors Pet Insurance
Product Review
I have not had any experience with this product as yet. If I ever need to make a claim, I will then rate this product. As to market comparison, it seems similar to most.
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 9 years ago
The price for the pet insurance is the best i have...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Trusted Customer - 9 years ago
It seems like a good policy and i like the fact that...
Seniors Pet Insurance
Product Review
It seems like a good policy and I like the fact that there is no excess. Will read the policy throughly when I receive the paperwork.
Trusted Customer - 8 years ago
Was very happy and a lot better price
Seniors Pet Insurance
Product Review
Was very happy and a lot better price
Trusted Customer - 9 years ago
Kirk was very professional. thank you.
Seniors Pet Insurance
Product Review
Kirk was very professional. Thank you.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.