%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
Authentic reviews powered by Feefo
Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 9 years ago
A pleasure to do business with.
Seniors Pet Insurance
Product Review
Exactly what I required.
Service Review
A pleasure to do business with.
Trusted Customer - 8 years ago
The lady i dealt with was confident and businesslike...
Seniors Pet Insurance
Service Review
The lady I dealt with was confident and businesslike and had all the facts and figures at her fingertips.
Trusted Customer - 8 years ago
Great
Seniors Pet Insurance
Product Review
Great friendly service from satff
Service Review
Great
Trusted Customer - 8 years ago
The service from the employee was excellent
Seniors Pet Insurance
Product Review
the product is as good as any
Service Review
The Service from the employee was excellent
Trusted Customer - 9 years ago
Very helpful and friendly
Seniors Pet Insurance
Product Review
Very helpful
Service Review
Very helpful and friendly
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
The help i got from a young lady by the name of chris...
Seniors Pet Insurance
Service Review
The help i got from a young lady by the name of Chris she was so helpful that is what made me take out the pet insurance with you,so now i just hope i have done the right thing and choose the right cover,
Trusted Customer - 9 years ago
Very helpful and informative.
Seniors Pet Insurance
Service Review
Very helpful and informative.
Trusted Customer - 8 years ago
Quick except for the need to read out the policy...
Seniors Pet Insurance
Service Review
Quick except for the need to read out the policy details which is impossible to remember all of it at the speed it is read. As we are receiving the policy etc. by e-mail maybe another call the next day would be preferable where all could be discussed or questions answered.
Trusted Customer - 10 years ago
Very helpful staff
Seniors Pet Insurance
Service Review
Very helpful staff
Trusted Customer - 8 years ago
An australian call center and a customer service...
Seniors Pet Insurance
Service Review
An Australian call center and a customer service officer (Nick) who was Australian and above all, sounded enthusiastic and interested in our decision to move to Seniors pet insurance.
Trusted Customer - 9 years ago
I chose seniors as they have a no excess in the policy...
Seniors Pet Insurance
Product Review
I chose seniors as they have a no excess in the policy very good
Trusted Customer - 10 years ago
Not much difference in price with previous pet insurer...
Seniors Pet Insurance
Product Review
Not much difference in price with previous pet insurer I do like the pet call out
Trusted Customer - 9 years ago
The operate was very good explaining everything.
Seniors Pet Insurance
Product Review
the operate was very good explaining everything.
Trusted Customer - 8 years ago
It is good value for money
Seniors Pet Insurance
Product Review
It is good value for money
Trusted Customer - 7 years ago
I have just joined up with u for my cat so i cant say...
Seniors Pet Insurance
Product Review
i have just joined up with u for my cat so i cant say much
Trusted Customer - 9 years ago
Competitive
Seniors Pet Insurance
Product Review
competitive
Trusted Customer - 9 years ago
Looks good, at first, new customers need to really ask...
Seniors Pet Insurance
Product Review
Looks good, at first, new customers need to really ask for all the details before agreeing to go ahead.
Trusted Customer - 9 years ago
Best by comparison
Seniors Pet Insurance
Product Review
Best by comparison
Trusted Customer - 10 years ago
The range and price is wonderful, amongst the best in...
Seniors Pet Insurance
Product Review
The range and price is wonderful, amongst the best in Australia
Trusted Customer - 7 years ago
Their service and good prices
Seniors Pet Insurance
Product Review
Their service and good prices
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Cheapest for the same product that is mostly out...
Seniors Pet Insurance
Product Review
Cheapest for the same product that is mostly out there. Have only just aquired this product so have not yet made a claim and have no idea as yet how easy this will be.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.