%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Kathryn Wilson - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
See below
Seniors Pet Insurance
Product Review
would not listen ,just tried to push,push,push to sell something we could not afford
Service Review
see below
Trusted Customer - 9 years ago
Most helpful. every thing was well explained
Seniors Pet Insurance
Product Review
Hopefully this cover our vet fees
Service Review
Most helpful. Every thing was well explained
Sonya Lewin - 7 years ago
Great service, pleasant consultant
Seniors Pet Insurance
Product Review
Haven’t done a claim, so hard to rate
Service Review
Great service, pleasant consultant
Trusted Customer - 8 years ago
Very prompt follow up to our enquiry about pet...
Seniors Pet Insurance
Product Review
covers what we needed for our pet
Service Review
very prompt follow up to our enquiry about pet insurance
Ann Jones - 7 years ago
I found the customer service member to be very...
Seniors Pet Insurance
Service Review
I found the customer Service member to be Very friendly professional and informative
Chanelle Garlan - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Kathryn Wilson - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Paul Bonett - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Christine Ling - 7 years ago
The customer officer was excellent
Seniors Pet Insurance
Service Review
The Customer Officer was excellent
Trusted Customer - 8 years ago
Sandra was very helpful.
Seniors Pet Insurance
Service Review
Sandra was very helpful.
Trusted Customer - 8 years ago
Very informative.
Seniors Pet Insurance
Service Review
Very informative.
Trusted Customer - 7 years ago
The customer service lady was very nice, knowledgeable...
Seniors Pet Insurance
Service Review
The customer service lady was very nice, knowledgeable and caring. Most of all wasn't pushy!
Trusted Customer - 8 years ago
Very reasonable prices
Seniors Pet Insurance
Service Review
Very reasonable prices
Trusted Customer - 8 years ago
Well i changed from rspca because even if you don't...
Seniors Pet Insurance
Product Review
Well I changed from RSPCA because even if you don't make a claim the cost of the policy still increases, it will be interesting to see if yours is the same when I come to renew next year. Regards Maralyn
Trusted Customer - 8 years ago
As good as any of the 4 providers i was looking at.
Seniors Pet Insurance
Product Review
As good as any of the 4 providers I was looking at.
Regina Burton - 7 years ago
The policy is comprehensive . pet insurance is pricier...
Seniors Pet Insurance
Product Review
The policy is comprehensive . Pet Insurance is pricier than I thought but upon explanation seems fair
Trusted Customer - 9 years ago
As with all pet insurance,it is hard to actually find...
Seniors Pet Insurance
Product Review
As with all Pet Insurance,it is hard to actually find exactly what is covered , hopefully we will be claim free
Trusted Customer - 8 years ago
Was dearer than a quote from rspca, but same benefits...
Seniors Pet Insurance
Product Review
Was dearer than a quote from RSPCA, but same benefits etc, seems to be a comprehensive policy.
Trusted Customer - 8 years ago
It was very good
Seniors Pet Insurance
Product Review
It was very good
Trusted Customer - 8 years ago
Haven't as yet been able to assess the products...
Seniors Pet Insurance
Product Review
Haven't as yet been able to assess the products first-hand, but going by what I have heard and read about them, they appear to be very good.
Trusted Customer - 9 years ago
Good, so far,
Seniors Pet Insurance
Product Review
Good, so far,
Trusted Customer - 8 years ago
Haven't used it yet so can't comment
Seniors Pet Insurance
Product Review
haven't used it yet so can't comment
Trusted Customer - 8 years ago
They haven't got the correct sex for my animals they...
Seniors Pet Insurance
Product Review
They haven't got the correct sex for my animals they have put them all in as male which is incorrect and they haven't put the correct age of my animals right either I'm now considering not going with this company
Trusted Customer - 8 years ago
Good coverage and easy the read documents
Seniors Pet Insurance
Product Review
Good coverage and easy the read documents
Trusted Customer - 8 years ago
Cant comment yet as just joined
Seniors Pet Insurance
Product Review
cant comment yet as just joined
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.