%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Gwen Kirk - 7 years ago
Affordable and knowing me pet is being cared for
Seniors Pet Insurance
Product Review
I am a pensioner and it was a good price.
Service Review
Affordable and knowing me pet is being cared for
Trusted Customer - 7 years ago
A pleasure to do business with.
Seniors Pet Insurance
Product Review
Exactly what I required.
Service Review
A pleasure to do business with.
Trusted Customer - 7 years ago
Lyn was very helpful in explaining cover options
Seniors Pet Insurance
Product Review
I haven't had the opportunity to go through the policy in a detailed way but believe it will be adequate for my purposes
Service Review
Lyn was very helpful in explaining cover options
Trusted Customer - 7 years ago
It was very good. the customer service lady was very...
Seniors Pet Insurance
Product Review
Yes, I'm very pleased with my purchase
Service Review
It was very good. The customer service lady was very helpful, pleasant and easy to understand.
Trusted Customer - 8 years ago
I have just taken out pet insurance today , the person...
Seniors Pet Insurance
Service Review
I have just taken out Pet insurance today , the person I spoke to was very kind and spoke in a caring manner
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
Ok
Seniors Pet Insurance
Service Review
ok
Trusted Customer - 8 years ago
I was very pleased with the pet insurance policy that...
Seniors Pet Insurance
Service Review
I was very pleased with the Pet Insurance policy that I purchased
Barbara Coventry - 6 years ago
Good customer service. not pressured into buying....
Seniors Pet Insurance
Service Review
Good customer service. Not pressured into buying. Given choices. Previous experience.
Marie Sainsbury - 7 years ago
The representative was patient and answered any...
Seniors Pet Insurance
Service Review
The representative was patient and answered any questions that I raised
Trusted Customer - 8 years ago
N/a
Seniors Pet Insurance
Service Review
n/a
Trusted Customer - 8 years ago
Value for money
Seniors Pet Insurance
Product Review
Value for money
Trusted Customer - 8 years ago
At this stage the policy appears to be superior
Seniors Pet Insurance
Product Review
At this stage the policy appears to be superior
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Very pleasant operator.
Seniors Pet Insurance
Product Review
very pleasant operator.
Kaylene Asimus - 6 years ago
Competitive premium and very pleasant and informative...
Seniors Pet Insurance
Product Review
Competitive premium and very pleasant and informative agent, Sophie.
Trusted Customer - 8 years ago
It seams to be a good product .
Seniors Pet Insurance
Product Review
It seams to be a good product .
Trusted Customer - 8 years ago
Price is also very good 😏
Seniors Pet Insurance
Product Review
Price is also very good 😏
Sonya James - 6 years ago
It’s a good price in line with most
Seniors Pet Insurance
Product Review
It’s a good price in line with most
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Pleasant & polite consultant , all areas of policy...
Seniors Pet Insurance
Product Review
Pleasant & Polite Consultant , all areas of policy explained Clearly.
Irene Robertson - 7 years ago
Was not the cheapest insurance but i thought it was...
Seniors Pet Insurance
Product Review
Was not the cheapest insurance but I thought it was the best for value.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.