%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 4 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 5 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Kerry Searle - 4 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Lynn Mcmillan - 4 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Paul Bonett - 4 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kathryn Wilson - 4 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 5 years ago
I was very impressed with the young lady who i spoke...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
Service Review
I was very impressed with the young lady who I spoke to regarding pet insurance. She had a lovely attitude and explained the term and conditions clearly.
Simon Tanner - 3 years ago
Very friendly and helpful lady
Seniors Pet Insurance
Service Review
Very friendly and helpful lady
Christine Edwards - 5 years ago
Very professional and informative. made very hassle...
Seniors Pet Insurance
Product Review
Extremely Happy and Have piece of Mind
Service Review
Very professional and informative. Made very hassle free. Would recommend to everyone AAAA++++
Trusted Customer - 5 years ago
Friendly, helpful & knowledgeable about the product.
Seniors Pet Insurance
Service Review
Friendly, helpful & knowledgeable about the product.
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Kerry Searle - 4 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Kathryn Wilson - 4 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Lynn Mcmillan - 4 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 4 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 5 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Paul Bonett - 4 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trish Parle - 4 years ago
On your website the three levels of insurance cover...
Seniors Pet Insurance
Service Review
On your website the three levels of insurance cover had the inclusion ticked and those not included in the cover struck out. There was an additional cover option (for things like Vaccinations etc) listed. On the list for the highest cover (which I bought) had this item ticked as included in the in list of items covered, whilst the other two levels had this item struck out, seeming to indicate that this option was included and the additional fees did not apply to the higher level of insurance. When I queried this, the response really did not do much to clarify the issue. Apart from this the service was good.
Trusted Customer - 5 years ago
Have only just signed up and yet to know about the...
Seniors Pet Insurance
Service Review
Have only just signed up and yet to know about the company and service, but the lovely lady I spoke to was very informative and very friendly.
Trusted Customer - 5 years ago
Lyn was very helpful in explaining cover options
Seniors Pet Insurance
Service Review
Lyn was very helpful in explaining cover options
Trusted Customer - 4 years ago
I can’t rate actual policy until i have to claim but...
Seniors Pet Insurance
Service Review
I can't rate actual policy until I have to claim but your sales lady Irene was fabulous. When I phoned back & spoke to other employees they also redirected me perfectly. Because of Irene, we bought the policy. Oh so refreshing to speak to all local people.
Jillian Wheeler - 4 years ago
The product offered gave us options and the customer...
Seniors Pet Insurance
Product Review
The Product offered gave us options and the customer service was excellent.
Trusted Customer - 6 years ago
This product gives me peace of mind
Seniors Pet Insurance
Product Review
This product gives me peace of mind
Trusted Customer - 4 years ago
Great service helpful staff
Seniors Pet Insurance
Product Review
Great service helpful staff
Rosemary Caruana - 4 years ago
The girls were ,lovely and very polite
Seniors Pet Insurance
Product Review
THE GIRLS WERE ,LOVELY AND VERY POLITE
Trusted Customer - 6 years ago
As i have just gotten my new fur puppy i wanted to...
Seniors Pet Insurance
Product Review
As i have just gotten my new fur puppy i wanted to have the best coverage for her. Thank you.
Trusted Customer - 4 years ago
I haven't made a claim as yet, but the contact that i...
Seniors Pet Insurance
Product Review
I haven't made a claim as yet, but the contact that I have had with Seniors so far has been great.
Trusted Customer - 6 years ago
Good cover
Seniors Pet Insurance
Product Review
Good cover
Trusted Customer - 5 years ago
Seniors insurance should be even more affordable and i...
Seniors Pet Insurance
Product Review
Seniors Insurance should be even more affordable and I havn.'t made a claim but the Max for extras could be higher
Trusted Customer - 6 years ago
At this stage i have not utilised the service.
Seniors Pet Insurance
Product Review
At this stage I have not utilised the service.
Charlie Gal - 4 years ago
After comparison i was happy with my choice.
Seniors Pet Insurance
Product Review
AFTER COMPARISON i WAS HAPPY WITH MY CHOICE.
Trusted Customer - 6 years ago
Find out when i make a claim
Seniors Pet Insurance
Product Review
find out when I make a claim
Trusted Customer - 5 years ago
It was a good deal with a lot of cover
Seniors Pet Insurance
Product Review
It was a good deal with a lot of cover
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.