%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 9 years ago
Your customer service officer was courteous,...
Seniors Pet Insurance
Product Review
At this stage the policy appears to be superior
Service Review
your customer service officer was courteous, knowledgeable and very pleasant
Trusted Customer - 8 years ago
Yes i would recommend them especially being a senior....
Seniors Pet Insurance
Service Review
Yes I would recommend them especially being a senior. Service was very good. Overall very happy.
Trusted Customer - 10 years ago
Salesperson well aware of the product that we were...
Seniors Pet Insurance
Product Review
Researched and selected seniors
Service Review
Salesperson well aware of the product that we were discussing
Trusted Customer - 10 years ago
I hope it works for me and emerald rose, i believe...
Seniors Pet Insurance
Service Review
I hope it works for me and Emerald Rose, I believe RSPCA is cheaper, may not be better we shall see.!
Trusted Customer - 9 years ago
Great customer service and friendly
Seniors Pet Insurance
Product Review
sound great have to wait and see but I am sure I will not be disappointed
Service Review
great customer service and friendly
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 9 years ago
Nice friendly people but not pushy ,understanding
Seniors Pet Insurance
Service Review
Nice friendly people but not pushy ,understanding
Trusted Customer - 10 years ago
Very helpful and informative.
Seniors Pet Insurance
Service Review
Very helpful and informative.
Trusted Customer - 9 years ago
Polite , freindly and informative
Seniors Pet Insurance
Service Review
Polite , freindly and informative
Trusted Customer - 8 years ago
Great product we have it for our rescue dog aya - got...
Seniors Pet Insurance
Service Review
great product we have it for our rescue dog Aya - got her a friend puppy Willow so they both now have excellent cover and we have peace of mind just in case
Trusted Customer - 10 years ago
Very helpful staff
Seniors Pet Insurance
Service Review
Very helpful staff
Trusted Customer - 9 years ago
Not too expensive and very nice customer service...
Seniors Pet Insurance
Product Review
NOT TOO EXPENSIVE AND VERY NICE CUSTOMER SERVICE TALKED TO WAS MS ROSI, THANK YOU.
Trusted Customer - 9 years ago
Affordable what more can i say
Seniors Pet Insurance
Product Review
Affordable what more can i say
Trusted Customer - 8 years ago
As we are new to pet insurance, it's a bit early....
Seniors Pet Insurance
Product Review
As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)
Trusted Customer - 10 years ago
Was the first time contacted and were very impressive
Seniors Pet Insurance
Product Review
was the first time contacted and were very impressive
Trusted Customer - 10 years ago
It is on par with other insurance .cheer's ron...
Seniors Pet Insurance
Product Review
It is on par with other insurance .Cheer's Ron Goodman. Lol
Trusted Customer - 10 years ago
Very good
Seniors Pet Insurance
Product Review
Very good
Trusted Customer - 9 years ago
You did a good job will see how good though when a ...
Seniors Pet Insurance
Product Review
you did a good job will see how good though when a claim is put in??
Trusted Customer - 10 years ago
Covers what we needed for our pet
Seniors Pet Insurance
Product Review
covers what we needed for our pet
Trusted Customer - 9 years ago
Very informative and very helpful.
Seniors Pet Insurance
Product Review
Very informative and very helpful.
Trusted Customer - 8 years ago
The product is as good as any
Seniors Pet Insurance
Product Review
the product is as good as any
Trusted Customer - 10 years ago
Very helpful
Seniors Pet Insurance
Product Review
Very helpful
Trusted Customer - 8 years ago
Great value for money , don't like surveys
Seniors Pet Insurance
Product Review
great value for money , don't like surveys
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.