Reviews

1-12 of 490 reviews

1-12 of 490 reviews

1-12 of 355 reviews

Trusted Customer - 8 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Trusted Customer - 8 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Trusted Customer - 9 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Product Review

The price for the pet insurance is the best I have seen.

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Trusted Customer - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Great service, the customer service person explained...

Seniors Pet Insurance

Product Review

The Product offered gave us options and the customer service was excellent.

Service Review

Great service, the customer service person explained all the information I needed and their product was good for us.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Nick was extremely helpful and very knowledgeable...

Seniors Pet Insurance

Product Review

Very reasonably priced for pensioners

Service Review

Nick was extremely helpful and very knowledgeable about his product


Rated: 5 out of 5

Trusted Customer - 8 years ago

The service is brilliant

Seniors Pet Insurance

Product Review

Service Review

The service is brilliant


Rated: 5 out of 5

Trusted Customer - 9 years ago

Excellent service. assistant was knowledgeable and a...

Seniors Pet Insurance

Product Review

Premium and policy meet my needs

Service Review

Excellent service. Assistant was knowledgeable and a pleasure to deal with.


Rated: 5 out of 5

Trusted Customer - 8 years ago

No

Seniors Pet Insurance

Product Review

NO

Service Review

NO


Rated: 5 out of 5

Trusted Customer - 8 years ago

My experience with hayley was excellent she was very...

Seniors Pet Insurance

Service Review

My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.


Rated: 5 out of 5

Trusted Customer - 9 years ago

The lady i spoke to, lyn, was very helpful and...

Seniors Pet Insurance

Service Review

The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The man i spoke to was easy to talk and made the whole...

Seniors Pet Insurance

Service Review

The man I spoke to was easy to talk and made the whole process painless.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Trying to cancel policy but no email response for an...

Seniors Pet Insurance

Service Review

Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.


Rated: 1 out of 5

Trusted Customer - 7 years ago

I thought that the two people to whom i spoke were...

Seniors Pet Insurance

Service Review

I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Most disgusting service i have ever experienced! 4...

Seniors Pet Insurance

Service Review

Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!


Rated: 1 out of 5

Trusted Customer - 8 years ago

Your offers were out-of-context, i have cancelled my...

Seniors Pet Insurance

Service Review

your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies


Rated: 1 out of 5

Trusted Customer - 7 years ago

Very straight forward on the phone and friendly

Seniors Pet Insurance

Service Review

Very straight forward on the phone and friendly


Rated: 4 out of 5

Trusted Customer - 8 years ago

The salesperson was very pleasant and helpful,...

Seniors Pet Insurance

Service Review

The salesperson was very pleasant and helpful, answering all my questions


Rated: 5 out of 5

Trusted Customer - 9 years ago

Phone service is good. but would like to receive more...

Seniors Pet Insurance

Service Review

Phone service is good. but would like to receive more info. by post as our computer skills aren't good.


Rated: 4 out of 5

Trusted Customer - 9 years ago

Happy with cover offered for price!

Seniors Pet Insurance

Service Review

Happy with cover offered for price!


Rated: 5 out of 5

Trusted Customer - 7 years ago

The selling side of it was good but then i changed my...

Seniors Pet Insurance

Service Review

The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.


Rated: 2 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 9 years ago

Competitive

Seniors Pet Insurance

Product Review

competitive


Rated: 4 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 9 years ago

I chose seniors as they have a no excess in the policy...

Seniors Pet Insurance

Product Review

I chose seniors as they have a no excess in the policy very good


Rated: 5 out of 5

Trusted Customer - 8 years ago

Great friendly service from satff

Seniors Pet Insurance

Product Review

Great friendly service from satff


Rated: 5 out of 5

Trusted Customer - 9 years ago

Not sure yet- just purchased

Seniors Pet Insurance

Product Review

Not sure yet- just purchased


Rated: 4 out of 5

Trusted Customer - 8 years ago

Looks good, at first, new customers need to really ask...

Seniors Pet Insurance

Product Review

Looks good, at first, new customers need to really ask for all the details before agreeing to go ahead.


Rated: 2 out of 5

Trusted Customer - 9 years ago

Best by comparison

Seniors Pet Insurance

Product Review

Best by comparison


Rated: 5 out of 5

Trusted Customer - 7 years ago

Their service and good prices

Seniors Pet Insurance

Product Review

Their service and good prices


Rated: 5 out of 5

Trusted Customer - 8 years ago

Seniors pet insurance is the best one to buy. great...

Seniors Pet Insurance

Product Review

Seniors Pet Insurance is the best one to buy. Great price for a great service.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Seniors Pet Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

Cheapest for the same product that is mostly out...

Seniors Pet Insurance

Product Review

Cheapest for the same product that is mostly out there. Have only just aquired this product so have not yet made a claim and have no idea as yet how easy this will be.


Rated: 4 out of 5

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