%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
Authentic reviews powered by Feefo
Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
An australian call center and a customer service...
Seniors Pet Insurance
Product Review
Fantastic price, great coverage for our fur baby and a perfect customer service score
Service Review
An Australian call center and a customer service officer (Nick) who was Australian and above all, sounded enthusiastic and interested in our decision to move to Seniors pet insurance.
Trusted Customer - 8 years ago
I found the attention to detail was good...all my...
Seniors Pet Insurance
Product Review
good product compared to many others
Service Review
I found the attention to detail was good...all my questions were answered with knowledge of the product.
Trusted Customer - 10 years ago
Excellent service from lesa very professional and call...
Seniors Pet Insurance
Product Review
Great i looked at other policies and Seniors was the best by far
Service Review
Excellent service from Lesa very professional and call back on time
Trusted Customer - 8 years ago
All good
Seniors Pet Insurance
Service Review
all good
Trusted Customer - 9 years ago
Very happy with the call and information given by...
Seniors Pet Insurance
Product Review
Service Review
Very happy with the call and information given by customer service officer
Trusted Customer - 8 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 9 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 9 years ago
Consultant was knowledgeable and pleasant
Seniors Pet Insurance
Service Review
Consultant was knowledgeable and pleasant
Trusted Customer - 8 years ago
Was good in giving me time to think it over without...
Seniors Pet Insurance
Service Review
Was good in giving me time to think it over without pushing and called back when they said she would.
Trusted Customer - 8 years ago
Thank you.good service .
Seniors Pet Insurance
Service Review
THANK YOU.GOOD SERVICE .
Trusted Customer - 10 years ago
Friendly and informative
Seniors Pet Insurance
Service Review
Friendly and informative
Trusted Customer - 9 years ago
Jake was very efficient & helpful
Seniors Pet Insurance
Service Review
JAKE WAS VERY EFFICIENT & HELPFUL
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 9 years ago
No necessary comment
Seniors Pet Insurance
Product Review
No necessary comment
Trusted Customer - 9 years ago
S i understand it, i'm getting very good cover
Seniors Pet Insurance
Product Review
s I understand it, I'm getting very good cover
Trusted Customer - 8 years ago
Good value for money. covered the things that i want...
Seniors Pet Insurance
Product Review
good value for money. Covered the things that I want in pet insurance
Trusted Customer - 8 years ago
First time with seniors, so happy that i did.
Seniors Pet Insurance
Product Review
First time with seniors, so happy that I did.
Trusted Customer - 9 years ago
Prices were competitive if not a little cheaper than...
Seniors Pet Insurance
Product Review
Prices were competitive if not a little cheaper than other insurance companies I had looked at
Trusted Customer - 9 years ago
Thank you so much for offering affordable pet...
Seniors Pet Insurance
Product Review
Thank you so much for offering affordable pet insurance for our much loved doggy. I am so happy to have found seniors pet insurance.
Trusted Customer - 10 years ago
Excellent service
Seniors Pet Insurance
Product Review
Excellent service
Trusted Customer - 10 years ago
Not tried yet
Seniors Pet Insurance
Product Review
Not tried yet
Trusted Customer - 9 years ago
The product i purchased covers my puppy for everything...
Seniors Pet Insurance
Product Review
The product I purchased covers my puppy for everything so I can relax knowing she is in good hands and protected.
Trusted Customer - 9 years ago
As we have not actually used the insurance yet it is...
Seniors Pet Insurance
Product Review
As we have not actually used the insurance yet it is hard to make a comment. The product you offer does look good at a reasonable price.
Trusted Customer - 8 years ago
The seniors insurance suggested one amount & i said as...
Seniors Pet Insurance
Product Review
The Seniors Insurance suggested one amount & I said as I’m a veteran affairs widow, I’m getting this amount for my dogs. They dropped the price & waived centre items.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.