%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Trusted Customer - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
No
Seniors Pet Insurance
Product Review
NO
Service Review
NO
Trusted Customer - 9 years ago
Very helpful and spoken in a clear no-accent voice
Seniors Pet Insurance
Service Review
Very helpful and spoken in a clear no-accent voice
Trusted Customer - 7 years ago
Great service, the customer service person explained...
Seniors Pet Insurance
Product Review
The Product offered gave us options and the customer service was excellent.
Service Review
Great service, the customer service person explained all the information I needed and their product was good for us.
Trusted Customer - 8 years ago
Its that we have.better than the insurance
Seniors Pet Insurance
Product Review
Haven"t had an insurance policy out before so will see how we go.
Service Review
Its that we have.better than the insurance
Trusted Customer - 9 years ago
Basic information repeat too many times
Seniors Pet Insurance
Product Review
haven't used it yet so can't comment
Service Review
basic information repeat too many times
Trusted Customer - 7 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 8 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 8 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Trusted Customer - 7 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 7 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Trusted Customer - 7 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 7 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
From start to finish marissa was very helpful with...
Seniors Pet Insurance
Service Review
From start to finish Marissa was very helpful with answering all questions and providing feedback. It took me 3 or 4 days to decide what company I was going to insure Dexter with and in that time Marissa was very patient and always eager to provide feedback.
Trusted Customer - 9 years ago
Girl was tough.the speil at the end not even a...
Seniors Pet Insurance
Service Review
girl was tough.the speil at the end not even a barrister could understand
Trusted Customer - 8 years ago
The quote was prompt as was the follow up telephone...
Seniors Pet Insurance
Service Review
The quote was prompt as was the follow up telephone calls. They were courteous and pleasant; certainly not "pushy". The cover was better than one other that I was leaning towards.
Trusted Customer - 9 years ago
Salesperson well aware of the product that we were...
Seniors Pet Insurance
Service Review
Salesperson well aware of the product that we were discussing
Trusted Customer - 8 years ago
Your customer service officer was courteous,...
Seniors Pet Insurance
Service Review
your customer service officer was courteous, knowledgeable and very pleasant
Trusted Customer - 9 years ago
Value for money
Seniors Pet Insurance
Product Review
Value for money
Trusted Customer - 8 years ago
At this stage the policy appears to be superior
Seniors Pet Insurance
Product Review
At this stage the policy appears to be superior
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 9 years ago
Very pleasant operator.
Seniors Pet Insurance
Product Review
very pleasant operator.
Trusted Customer - 8 years ago
Was not the cheapest insurance but i thought it was...
Seniors Pet Insurance
Product Review
Was not the cheapest insurance but I thought it was the best for value.
Trusted Customer - 9 years ago
Price is also very good 😏
Seniors Pet Insurance
Product Review
Price is also very good 😏
Trusted Customer - 9 years ago
Pleasant & polite consultant , all areas of policy...
Seniors Pet Insurance
Product Review
Pleasant & Polite Consultant , all areas of policy explained Clearly.
Trusted Customer - 7 years ago
It’s a good price in line with most
Seniors Pet Insurance
Product Review
It’s a good price in line with most
Trusted Customer - 9 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Competitive premium and very pleasant and informative...
Seniors Pet Insurance
Product Review
Competitive premium and very pleasant and informative agent, Sophie.
Trusted Customer - 9 years ago
It seams to be a good product .
Seniors Pet Insurance
Product Review
It seams to be a good product .
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australia-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.