%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
37-49 of 490 reviews
37-49 of 490 reviews
37-49 of 355 reviews
Trusted Customer - 8 years ago
Very patient and easy to understand the...
Seniors Pet Insurance
Product Review
Service Review
Very patient and easy to understand the policy,courtesy and very easy to talk to ,
Trusted Customer - 8 years ago
The consultant gave excellent service and explained...
Seniors Pet Insurance
Product Review
Service Review
The consultant gave excellent service and explained the product so that I fully understand what I am purchasing for my pet
Trusted Customer - 8 years ago
Excellent service
Seniors Pet Insurance
Product Review
Excellent service
Service Review
Excellent service
Trusted Customer - 8 years ago
Very helpful and spoken in a clear no-accent voice
Seniors Pet Insurance
Service Review
Very helpful and spoken in a clear no-accent voice
Trusted Customer - 8 years ago
Policy was very well explained
Seniors Pet Insurance
Product Review
I will give it 12 months. It is quite expensive to some others
Service Review
policy was very well explained
Trusted Customer - 8 years ago
Ok
Seniors Pet Insurance
Service Review
ok
Trusted Customer - 8 years ago
Yesterday i made an on-line inquiry yesterday. today...
Seniors Pet Insurance
Product Review
Not satisfied with what took place. I am more than happy for you to telephone me if you require. I certainly hope I am not deducted any funds. *personal information removed by Feefo*
Service Review
Yesterday I made an on-line inquiry yesterday. Today my wife received a telephone call and was advised the only way we could verify the details for the policy (what was included) for the product was to provide payment details. This was done. I am then advised by my wife of what took place. I am not satisfied that payment was going to commence before I could consider the offer. My wife was advised that there is a cooling off period and that any payment would not commence until 29 Jul 16. I called the call centre and had difficulty in understanding the operator. He advised me that payment would be deducted tomorrow. This was contrary to what advise was provided to my wife. I cancelled the quote/policy immediately. I am not at all satisfied with my first ever dealing with Seniors Insurance to the point that I am reluctant to consider this service for anything.
Trusted Customer - 8 years ago
Polite, helpful and knowledgeable
Seniors Pet Insurance
Product Review
Very competitive
Service Review
Polite, helpful and knowledgeable
Trusted Customer - 8 years ago
I have just joined but the phone customer service was...
Seniors Pet Insurance
Product Review
Service Review
I have just joined but the phone customer service was very good
Trusted Customer - 8 years ago
I have never been more satisfied with a company
Seniors Pet Insurance
Product Review
The range and price is wonderful, amongst the best in Australia
Service Review
I have never been more satisfied with a company
Trusted Customer - 8 years ago
I was very pleased with the pet insurance policy that...
Seniors Pet Insurance
Product Review
Very good
Service Review
I was very pleased with the Pet Insurance policy that I purchased
Trusted Customer - 8 years ago
Initial customer contact was very professional but...
Seniors Pet Insurance
Service Review
initial customer contact was very professional but very repetitious with answering the same questions several times.
Trusted Customer - 8 years ago
Very patient and easy to understand the...
Seniors Pet Insurance
Service Review
Very patient and easy to understand the policy,courtesy and very easy to talk to ,
Trusted Customer - 8 years ago
The consultant gave excellent service and explained...
Seniors Pet Insurance
Service Review
The consultant gave excellent service and explained the product so that I fully understand what I am purchasing for my pet
Trusted Customer - 8 years ago
Excellent service
Seniors Pet Insurance
Service Review
Excellent service
Trusted Customer - 8 years ago
Very helpful and spoken in a clear no-accent voice
Seniors Pet Insurance
Service Review
Very helpful and spoken in a clear no-accent voice
Trusted Customer - 8 years ago
Policy was very well explained
Seniors Pet Insurance
Service Review
policy was very well explained
Trusted Customer - 8 years ago
Ok
Seniors Pet Insurance
Service Review
ok
Trusted Customer - 8 years ago
Yesterday i made an on-line inquiry yesterday. today...
Seniors Pet Insurance
Service Review
Yesterday I made an on-line inquiry yesterday. Today my wife received a telephone call and was advised the only way we could verify the details for the policy (what was included) for the product was to provide payment details. This was done. I am then advised by my wife of what took place. I am not satisfied that payment was going to commence before I could consider the offer. My wife was advised that there is a cooling off period and that any payment would not commence until 29 Jul 16. I called the call centre and had difficulty in understanding the operator. He advised me that payment would be deducted tomorrow. This was contrary to what advise was provided to my wife. I cancelled the quote/policy immediately. I am not at all satisfied with my first ever dealing with Seniors Insurance to the point that I am reluctant to consider this service for anything.
Trusted Customer - 8 years ago
Polite, helpful and knowledgeable
Seniors Pet Insurance
Service Review
Polite, helpful and knowledgeable
Trusted Customer - 8 years ago
I have just joined but the phone customer service was...
Seniors Pet Insurance
Service Review
I have just joined but the phone customer service was very good
Trusted Customer - 8 years ago
I have never been more satisfied with a company
Seniors Pet Insurance
Service Review
I have never been more satisfied with a company
Trusted Customer - 8 years ago
I was very pleased with the pet insurance policy that...
Seniors Pet Insurance
Service Review
I was very pleased with the Pet Insurance policy that I purchased
Trusted Customer - 8 years ago
Initial customer contact was very professional but...
Seniors Pet Insurance
Service Review
initial customer contact was very professional but very repetitious with answering the same questions several times.
Trusted Customer - 8 years ago
The product is good but communication between you and...
Seniors Pet Insurance
Product Review
The product is good but communication between you and the insurers is lacking, as we had mistakes in the pet details Name spelt sphie instead of Sophie, Gender male instead of Female and DOB 01/02/16 instead of 20/02/16.
Trusted Customer - 8 years ago
Product offering comparable to other companies but...
Seniors Pet Insurance
Product Review
Product offering comparable to other companies but slightly cheaper
Trusted Customer - 8 years ago
Will be reading through the policy when emailed to me.
Seniors Pet Insurance
Product Review
Will be reading through the policy when emailed to me.
Trusted Customer - 8 years ago
I am joining for the first time so cannot rate the...
Seniors Pet Insurance
Product Review
I am joining for the first time so cannot rate the product except to say it is good for customers not having an excess, even though only up to 80% of costs can be covered.
Trusted Customer - 8 years ago
I haven't used it yet and hope i don't have to but it...
Seniors Pet Insurance
Product Review
I haven't used it yet and hope I don't have to but it certainly brings peace of mind knowing it's there.
Trusted Customer - 8 years ago
Have never insured a pet before, hope it works out as...
Seniors Pet Insurance
Product Review
Have never insured a pet before, hope it works out as well as is indicated
Trusted Customer - 8 years ago
Same, also most helpful
Seniors Pet Insurance
Product Review
Same, also most helpful
Trusted Customer - 8 years ago
Was dearer than a quote from rspca, but same benefits...
Seniors Pet Insurance
Product Review
Was dearer than a quote from RSPCA, but same benefits etc, seems to be a comprehensive policy.
Trusted Customer - 8 years ago
The man who took my phone call was very helpful and...
Seniors Pet Insurance
Product Review
The man who took my phone call was very helpful and friendly and explained everything to me I am sorry that I can't remember his name but I would like him to get this feedback
Trusted Customer - 8 years ago
Happy with wot i got but would be good with a little...
Seniors Pet Insurance
Product Review
happy with wot i got but would be good with a little bit more money towards disexing as next year it will be compolsary
Trusted Customer - 8 years ago
Early days ! hope not to make a claim however ' that...
Seniors Pet Insurance
Product Review
Early days ! Hope not to make a claim however ' that would tell how good the product is .
Trusted Customer - 8 years ago
I am please with the insurance package i have...
Seniors Pet Insurance
Product Review
I am please with the insurance package I have purchased.
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.