%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
37-49 of 490 reviews
37-49 of 490 reviews
37-49 of 355 reviews
Noelene Wheatley - 7 years ago
Excellent explanation for what you receive.
Seniors Pet Insurance
Product Review
HELPFUL IN ALL ASPECTS of service
Service Review
Excellent explanation for what you receive.
Trusted Customer - 6 years ago
Don't leave your customers on hold forever. ask for...
Seniors Pet Insurance
Product Review
Unsure of how good it actually is when testec
Service Review
Don't leave your customers on hold forever. Ask for their phone numbers and return their calls. Inform people when money cannot be taken from their accounts. I keep asking for the same information and always get completely different answers. I am seriously investigating a different insurance
Trusted Customer - 7 years ago
Very good everything explained very well. many...
Seniors Pet Insurance
Product Review
Service Review
VERY GOOD EVERYTHING EXPLAINED VERY WELL. MANY THANKS TO MATTHEW FOR ALL HIS HELP REGARDS ROBERT BAIRD
Trusted Customer - 7 years ago
Happy with cover offered for price!
Seniors Pet Insurance
Product Review
Pleasant & Polite Consultant , all areas of policy explained Clearly.
Service Review
Happy with cover offered for price!
Trusted Customer - 8 years ago
Yesterday i made an on-line inquiry yesterday. today...
Seniors Pet Insurance
Product Review
Not satisfied with what took place. I am more than happy for you to telephone me if you require. I certainly hope I am not deducted any funds. *personal information removed by Feefo*
Service Review
Yesterday I made an on-line inquiry yesterday. Today my wife received a telephone call and was advised the only way we could verify the details for the policy (what was included) for the product was to provide payment details. This was done. I am then advised by my wife of what took place. I am not satisfied that payment was going to commence before I could consider the offer. My wife was advised that there is a cooling off period and that any payment would not commence until 29 Jul 16. I called the call centre and had difficulty in understanding the operator. He advised me that payment would be deducted tomorrow. This was contrary to what advise was provided to my wife. I cancelled the quote/policy immediately. I am not at all satisfied with my first ever dealing with Seniors Insurance to the point that I am reluctant to consider this service for anything.
Trusted Customer - 8 years ago
Informative
Seniors Pet Insurance
Product Review
Great ,hopefully a piece of mind
Service Review
Informative
Trusted Customer - 8 years ago
To early to comment
Seniors Pet Insurance
Service Review
To early to comment
Trusted Customer - 7 years ago
Good, but the purchase of pet insurance on line takes...
Seniors Pet Insurance
Service Review
Good, but the purchase of pet insurance on line takes way too long. It is confusing to older people and could be annoying to busy people. I recommend finding a way of satisfying the legal aspects without a recitation of the fine print, right down to the ACN #, etc. Never been through a procedure like that before.
Trusted Customer - 8 years ago
A pleasure to talk to and very informative
Seniors Pet Insurance
Product Review
Service Review
A pleasure to talk to and very informative
Trusted Customer - 8 years ago
The staff person who i spoke with was very friendly...
Seniors Pet Insurance
Product Review
I'm happy with my product but can't comment further as THANKFULLY, I havn't had to test out the claims department.
Service Review
The staff person who I spoke with was very friendly and helpful.
Trusted Customer - 7 years ago
I found your staff member to be polite and courteous...
Seniors Pet Insurance
Product Review
Service Review
I found your staff member to be polite and courteous with a good knowledge of your product
Harold Milne - 6 years ago
Precise and clear information, very helpfulo
Seniors Pet Insurance
Service Review
precise and clear information, very helpfulo
Trusted Customer - 8 years ago
Very quick and easy to talk to a customer service...
Seniors Pet Insurance
Service Review
Very quick and easy to talk to a customer service officer. I was fortunate to talk to an extremely helpful and friendly person. Only negative is that I asked for a quote only and seem to have been signed up already. Too quick, but otherwise a very good experience.
Mary Perry - 7 years ago
A very helpful young lady explained things very...
Seniors Pet Insurance
Service Review
A very helpful young lady explained things very clearly and in a cheerful manner.
Trusted Customer - 6 years ago
My wife and i hold the pet policy but they wouldn’t...
Seniors Pet Insurance
Service Review
My wife and I hold the pet policy but they wouldn’t deal with her on the phone even though she handles all our accounts and joined us in the first place. Have three dogs insured - would expect a discount!
Ross Winkler - 6 years ago
My wife,s final expense insurance
Seniors Pet Insurance
Service Review
MY wife,s final expense insurance
Trusted Customer - 7 years ago
Australian seniors is great for my needs 10 percent...
Seniors Pet Insurance
Service Review
Australian seniors is great for my needs 10 percent off is a great thing also
Trusted Customer - 8 years ago
Very helpful and pleasant to talk with
Seniors Pet Insurance
Service Review
Very helpful and pleasant to talk with
Trusted Customer - 6 years ago
Nick was extremely helpful and very knowledgeable...
Seniors Pet Insurance
Service Review
Nick was extremely helpful and very knowledgeable about his product
LORRAINE ALLISON - 7 years ago
I would highly recommend victor he was professional...
Seniors Pet Insurance
Service Review
I would highly recommend Victor He was professional plus up most courtesy His knowledge plus manners was lovely to recieve Proffessional Yet Made me feel very satisfied With a little humour as well If all was like him The world would b such a better place. His a credit to Seniors Australa
Theresa Medlock - 7 years ago
I cannot fault the service i was given. the lady was...
Seniors Pet Insurance
Service Review
I cannot fault the service I was given. The lady was polite, well spoken and extremely thorough taking me through the product/s in detail. It was obvious she enjoys her role and answered all my questions quickly and efficiently. What an asset she is. Yes I would certainly recommend Seniors Insurance to others.
Trusted Customer - 7 years ago
No
Seniors Pet Insurance
Service Review
NO
Sheila Hilton - 7 years ago
Their sales person was warm, enthusiastic and friendly...
Seniors Pet Insurance
Service Review
Their sales person was warm, enthusiastic and friendly but not pushy. A very genuine person.
Trusted Customer - 7 years ago
Courteous and helpful.
Seniors Pet Insurance
Service Review
Courteous and helpful.
Angela Stringer - 6 years ago
After i've looked at the policy i wonder why i've...
Seniors Pet Insurance
Product Review
After I've looked at the policy I wonder why I've purchased the part that covers routine care. Seems like I'm going to pay more that $50 a year for a maximum of $50 a year claimable... so I'll check that tomorrow.
Trusted Customer - 7 years ago
Too early to say yet
Seniors Pet Insurance
Product Review
Too early to say yet
Trusted Customer - 7 years ago
As above
Seniors Pet Insurance
Product Review
as above
Ian Gates - 6 years ago
Efficient and helpful, but the promised email has not...
Seniors Pet Insurance
Product Review
Efficient and helpful, but the promised email has NOT arrived!
Danny Van Vliet - 6 years ago
No dental in the pet insurance is sad but the price is...
Seniors Pet Insurance
Product Review
No dental in the pet insurance is sad but the price is good. I wish there was a small reward as being already a customer with the family with our funeral insurance
Melitta Dawson - 6 years ago
Seniors Pet Insurance
Product Review
Theresa Medlock - 7 years ago
The product i purchased covers my puppy for everything...
Seniors Pet Insurance
Product Review
The product I purchased covers my puppy for everything so I can relax knowing she is in good hands and protected.
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Best value of all competitors
Seniors Pet Insurance
Product Review
Best value of all competitors
Trusted Customer - 8 years ago
I hope it will be for milly my dog. it appears to be...
Seniors Pet Insurance
Product Review
I hope it will be for Milly my dog. It appears to be everything we require for Vet bills. Thank you
Trusted Customer - 6 years ago
Great service and follow up!
Seniors Pet Insurance
Product Review
Great service and follow up!
Noelene Wheatley - 7 years ago
Helpful in all aspects of service
Seniors Pet Insurance
Product Review
HELPFUL IN ALL ASPECTS of service
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.