%
- Over all Percentage 94
- empty 8
Rated /5 from 861771779 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 861771779 customer reviews.
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Reviews
313-325 of 861 reviews
313-325 of 771 reviews
313-325 of 779 reviews
Trusted Customer - 2 years ago
Friendly and very helpful. would definitely recommend...
Seniors Home Insurance
Service Review
Friendly and very helpful. Would definitely recommend to others.
Maureen Agars - 2 years ago
Yes i was happy with the payments i could afford
Seniors Home Insurance
Product Review
A sensible cost for a reasonable coverage
Service Review
Yes I was happy with the payments I could afford
Juliet Anne Clapham - 2 years ago
Fantastic service
Seniors Home Insurance
Product Review
Good value and helpful professional csos
Service Review
Fantastic service
Trusted Customer - 2 years ago
The representative did not listen and left off...
Seniors Home Insurance
Product Review
Due to items being left off I cancelled policy before it commenced. If I hadnt checked policy thoroughly I would have not had cover on important sentimental valuable items
Service Review
The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere
Trusted Customer - 2 years ago
I have always been a loyal customer but decided to...
Seniors Home Insurance
Service Review
I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.
Paul Beecroft - 2 years ago
Very thorough and helpful. expertly explained.
Seniors Home Insurance
Service Review
Very Thorough and helpful. Expertly explained.
Salih Tanol - 2 years ago
Good thank you
Seniors Home Insurance
Product Review
Service Review
Good Thank you
Trusted Customer - 2 years ago
Easy use online helpful customer service when i...
Seniors Home Insurance
Product Review
Service Review
Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider
Trusted Customer - 2 years ago
Erin was very professional and knew the product she wa...
Seniors Home Insurance
Product Review
would have like a better price
Service Review
erin was very professional and knew the product she wa selling which makes a difference
Trusted Customer - 2 years ago
Web site is the usual extensive unhelpful information...
Seniors Home Insurance
Product Review
Quote was reasonable compared to others, and appears to offer good coverage.
Service Review
Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.
David Ewington - 2 years ago
I found the service and overall assistance very good...
Seniors Home Insurance
Product Review
Following commentary and assistance by the consultants I achieved what I believe to be adequately covered with home contents insurance.
Service Review
I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.
Trusted Customer - 2 years ago
She was very clear to understand and very polite the...
Seniors Home Insurance
Product Review
Happy with the quote when compared to other companies I rang
Service Review
She was very clear to understand and very polite The phone call didn’t go overseas
Trusted Customer - 2 years ago
It was an easy straight forward process.
Seniors Home Insurance
Service Review
It was an easy straight forward process.
Linda Bracken - 2 years ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
John Campbell - 2 years ago
Purchased policy online and instructions were laid out...
Seniors Home Insurance
Service Review
purchased policy online and instructions were laid out very well and easy to fill in details required.
Gina Pangallo - 2 years ago
Adam was very helpful and explained the policy so we...
Seniors Home Insurance
Service Review
Adam was very helpful and explained the policy so we had a great understanding of each section that was required.
Trusted Customer - 2 years ago
I changed my home building insurance to aust seniors...
Seniors Home Insurance
Service Review
I changed my home building insurance to Aust Seniors as I saved at least 50% on the renewal policy I received from one of the big banks. The coverage is very comparable so it is a massive saving. The rep that contacted me after my online quote was very helpful and efficient.
Trusted Customer - 2 years ago
I found the website and was very happy to find the...
Seniors Home Insurance
Service Review
I found the website and was very happy to find the premium for our home insurance was much better than the company we have been with for over 30 yeas, no claims
Douglas - 2 years ago
Brilliant customer service, phones answered within 10...
Seniors Home Insurance
Service Review
Brilliant Customer service, phones answered within 10 seconds no wait times. The Customer Services officer dealing with my case, was very polite, courteous, friendly and explained everything in detail, well spoken and extremely well presented. No questions were left unanswered. The icing on the cake was the huge savings in my pocket. It's been an absolute pleasure dealing with Australian Seniors, looking forward to dealing this Company again. I would rate you more than 5 Stars given the option. Highly recommend.
Anthony Carroll - 2 years ago
Compared offer with existing cover , good
Seniors Home Insurance
Service Review
Compared offer with existing cover , good
Trusted Customer - 2 years ago
Iit was very easy to get a quote online and i was...
Seniors Home Insurance
Service Review
Iit was very easy to get a quote online and I was contacted soon after by phone. The person I spoke to was very helpful in assisting with the right policy to insure my new home and contents. Excellent customer service.
Ila Howard - 2 years ago
Easy to understand policy and person who spoke over...
Seniors Home Insurance
Service Review
Easy to understand policy and person who spoke over phone. Could understand every statement
Trusted Customer - 2 years ago
Saved me over $200 on my contents insurance
Seniors Home Insurance
Service Review
Saved me over $200 on my Contents insurance
Trusted Customer - 2 years ago
Good value
Seniors Home Insurance
Service Review
Good value
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Would have like a better price
Seniors Home Insurance
Product Review
would have like a better price
Trusted Customer - 2 years ago
Quote was reasonable compared to others, and appears...
Seniors Home Insurance
Product Review
Quote was reasonable compared to others, and appears to offer good coverage.
David Ewington - 2 years ago
Following commentary and assistance by the consultants...
Seniors Home Insurance
Product Review
Following commentary and assistance by the consultants I achieved what I believe to be adequately covered with home contents insurance.
Trusted Customer - 2 years ago
Happy with the quote when compared to other companies...
Seniors Home Insurance
Product Review
Happy with the quote when compared to other companies I rang
Peter Stamenkovic - 2 years ago
Friendly staff and excellent service
Seniors Home Insurance
Product Review
Friendly staff and excellent service
Trusted Customer - 2 years ago
So far so good, you always hope you do not need it but...
Seniors Home Insurance
Product Review
So far so good, you always hope you do not need it but I am very happy with service and value for money.
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Robyn Leonie Coleman - 2 years ago
Seniors Home Insurance
Product Review
David Pickard - 2 years ago
Great value for seniors. thanks
Seniors Home Insurance
Product Review
Great Value for seniors. Thanks
Trusted Customer - 2 years ago
Appears to be competitive pricing good package offered
Seniors Home Insurance
Product Review
Appears to be competitive pricing Good package offered
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.