Reviews

313-325 of 928 reviews

313-325 of 817 reviews

313-325 of 846 reviews

Richard Browne - 2 years ago

Took two calls to finally get the quote to contain the...

Seniors Home Insurance

Product Review

Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.

Service Review

Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.


Rated: 3.5 out of 5

Alice Idiculas - 2 years ago

I rang to get a quote for home and and contents. as i...

Seniors Home Insurance

Product Review

I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.

Service Review

I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very good service

Seniors Home Insurance

Product Review

Very satisfied with the advice and the price .

Service Review

Very good service


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review

Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review

I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Service was excellent.

Seniors Home Insurance

Product Review

I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.

Service Review

Service was excellent.


Rated: 5 out of 5

Jane Lawton - 2 years ago

I left my other insurance company because to get a...

Seniors Home Insurance

Product Review

Better coverage at a better price. They answered the phone promptly

Service Review

I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.


Rated: 5 out of 5

Paul Hewitt - 2 years ago

Seniors Home Insurance

Product Review

Personal contact and helpful information. Good cover at a better price.


Rated: 5 out of 5

Gayner Buckley - 2 years ago

Excellent

Seniors Home Insurance

Product Review

The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful

Service Review

Excellent


Rated: 5 out of 5

Trusted Customer - 2 years ago

No problems

Seniors Home Insurance

Product Review

No trouble to organise insurance online

Service Review

No problems


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Louise Thompson - 3 years ago

Fabulous service and advice

Seniors Home Insurance

Service Review

Fabulous service and advice


Rated: 5 out of 5

John - 3 years ago

The two staff members we dealt with were courteous,...

Seniors Home Insurance

Service Review

The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Extremely professional and caring, both the customer...

Seniors Home Insurance

Service Review

Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Very helpful and professional.

Seniors Home Insurance

Service Review

Very helpful and professional.


Rated: 5 out of 5

Trusted Customer - 3 years ago

The service was very good lucus explained and went...

Seniors Home Insurance

Service Review

The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .


Rated: 5 out of 5

Trusted Customer - 3 years ago

The man i was speaking to spoke far too quickly and i...

Seniors Home Insurance

Service Review

The man I was speaking to spoke far too quickly and I had to ask him a few times to repeat what he was saying. There was so much background noise as well that it was hard to hear.


Rated: 3 out of 5

Trusted Customer - 3 years ago

Phone consultant was excellent - patient, clear...

Seniors Home Insurance

Service Review

Phone consultant was excellent - patient, clear explanations and extremely personable.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Because i think you deserve 5 stars. when i learn more...

Seniors Home Insurance

Service Review

Because I think you deserve 5 stars. When I learn more about your service I let you know in details what I think. Regards, Mirka.


Rated: 5 out of 5

Trusted Customer - 3 years ago

I would use again and recommend. everything was well...

Seniors Home Insurance

Service Review

I would use again and recommend. Everything was well explained


Rated: 4 out of 5

Trusted Customer - 3 years ago

I have not fully informed myself of an opinion as yet...

Seniors Home Insurance

Service Review

I have not fully informed myself of an opinion as yet as only newly become a customer.


Rated: 3 out of 5

Michael Needham - 3 years ago

It was all on line

Seniors Home Insurance

Service Review

It was all on line


Rated: 4 out of 5

Mark Hodges - 3 years ago

The girl that helped with my quote was excellent and...

Seniors Home Insurance

Service Review

The girl that helped with my quote was excellent and helpful


Rated: 5 out of 5

Richard Browne - 2 years ago

Price of policy is very comparable to most others....

Seniors Home Insurance

Product Review

Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.


Rated: 4 out of 5

Alice Idiculas - 2 years ago

I rang to get a quote for home and contents insurance....

Seniors Home Insurance

Product Review

I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very satisfied with the advice and the price .

Seniors Home Insurance

Product Review

Very satisfied with the advice and the price .


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very informative, helpful, very polite, i would...

Seniors Home Insurance

Product Review

Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.


Rated: 5 out of 5

Trusted Customer - 2 years ago

I went with australian seniors because i felt more...

Seniors Home Insurance

Product Review

I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

I was very happy with being able to speak with...

Seniors Home Insurance

Product Review

I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.


Rated: 5 out of 5

Jane Lawton - 2 years ago

Better coverage at a better price. they answered the...

Seniors Home Insurance

Product Review

Better coverage at a better price. They answered the phone promptly


Rated: 5 out of 5

Paul Hewitt - 2 years ago

Personal contact and helpful information. good cover...

Seniors Home Insurance

Product Review

Personal contact and helpful information. Good cover at a better price.


Rated: 5 out of 5

Gayner Buckley - 2 years ago

The quote was so competitive i had to go ahead with...

Seniors Home Insurance

Product Review

The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful


Rated: 5 out of 5

Trusted Customer - 2 years ago

No trouble to organise insurance online

Seniors Home Insurance

Product Review

No trouble to organise insurance online


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Cover your home & contents today

For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.