%
- Over all Percentage 94
- empty 8
Rated /5 from 835758753 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 835758753 customer reviews.
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Reviews
721-733 of 835 reviews
721-733 of 758 reviews
721-733 of 753 reviews
Trusted Customer - 4 years ago
The customer service person rang back several times...
Seniors Home Insurance
Product Review
Basic cover, good price compared with Budget Direct
Service Review
The Customer service person rang back several times and discussed the variables e.g. excess limits.
Peter Mallon - 4 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 4 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Janelle Sheen - 4 years ago
Mmmmmmmmmmm
Seniors Home Insurance
Service Review
mmmmmmmmmmm
Trusted Customer - 4 years ago
Careful and comprehensive answers. full review.
Seniors Home Insurance
Product Review
Service Review
Careful and comprehensive answers. Full review.
Trusted Customer - 4 years ago
Excellent service - person called to follow-up on a...
Seniors Home Insurance
Service Review
Excellent service - person called to follow-up on a quote and was able to answer all my questions. She was knowledgeable and helpful, with great interpersonal skills.
Trusted Customer - 4 years ago
I was transferring my home insurance from another...
Seniors Home Insurance
Service Review
I was transferring my home insurance from another provider and was pleased with the assistance given to me by Salim. The transfer was made smoothly and the finer details of the policy were explained succinctly.
Trusted Customer - 4 years ago
Well explained
Seniors Home Insurance
Product Review
Well priced excellent covers
Service Review
Well explained
Gwen Brien - 4 years ago
I changed my kms for my car and joined up with my home...
Seniors Home Insurance
Product Review
I have covered for more and it has cost less.
Service Review
I changed my kms for my car and joined up with my Home and Contents cover. The 2 people were very helpful and easy to understand. Prices are great too.
Nick Neophytou - 4 years ago
It was made very easy for us to join, the lady on the...
Seniors Home Insurance
Product Review
To know my house and contents are covered in the one policy is Great peace of mind. It was made very easy for us to purchase this package and know we are covered if something goes wrong
Service Review
It was made very easy for us to join, the lady on the phone was very helpful very polite easy to talk with and had a great package for us. it great peace of mind to know they have our back if anything goes wrong.10/10
Trusted Customer - 4 years ago
Efficient and concise
Seniors Home Insurance
Product Review
Service Review
Efficient and concise
Trusted Customer - 4 years ago
Very efficient service.i would recommend.the cost was...
Seniors Home Insurance
Product Review
Service Review
Very efficient service.I would recommend.the cost was a lot than other companies.
Trusted Customer - 4 years ago
Thanks for making this experience seamless!
Seniors Home Insurance
Service Review
thanks for making this experience seamless!
Russell Cleaver - 4 years ago
Helpful and knowledgeable
Seniors Home Insurance
Service Review
Helpful and knowledgeable
Patricia Cook - 4 years ago
Efficient service, very knowledgable on the product i...
Seniors Home Insurance
Service Review
Efficient service, very knowledgable on the product I required.
Trusted Customer - 4 years ago
The representative was very pleasant and displayed...
Seniors Home Insurance
Service Review
The representative was very pleasant and displayed patience with us and all our questions.
Raymond Parker - 4 years ago
Fast,efficient and professional service from start to...
Seniors Home Insurance
Service Review
Fast,Efficient and Professional Service from start to finish of the quote to purchase of home Insurance
Albert Daly - 4 years ago
Full information and service.
Seniors Home Insurance
Service Review
Full information and service.
Wayne -dianne Stevens - 4 years ago
Fantastic service great price and wonderful cheery...
Seniors Home Insurance
Service Review
fantastic service great price and wonderful cheery person to talk to in all assetts thank you
Trusted Customer - 4 years ago
Patient and good value.
Seniors Home Insurance
Service Review
Patient and good value.
Nigel Lewis - 4 years ago
It was self service so a tad difficult to fault myself
Seniors Home Insurance
Service Review
It was self service so a tad difficult to fault myself
David Addison - 4 years ago
Very helpfull and informative
Seniors Home Insurance
Service Review
very helpfull and informative
Trusted Customer - 4 years ago
The website was very easy to use and good prices
Seniors Home Insurance
Service Review
The website was very easy to use and good prices
Shayn Dalton - 4 years ago
The first lady i spoke to with my initial enquiries...
Seniors Home Insurance
Service Review
The first lady I spoke to with my initial enquiries was great. Very helpful and friendly. Unfortunately I didnt get her name. She told me that she was moving to a different role and that someone else would follow up my enquiry. The second lady was efficient enough but I felt a bit talked down to, almost "lectury", like how some talk to the elderly (even though I am not). Perhaps she was just being very professional and it came across wrong. I think her name was Francine? I decided to call Seniors myself rather than waiting for this lady to call me and I spoke to Rick. Rick was really good with his manner, friendliness and knowledge. I was very pleased when Rick again answered my call a second time when I had to make a change to my new policy. Not only did he remember our previous conversation, he made the process of updating the details a pleasant experience. Rick earned Seniors an extra star in my rating.
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Patricia Cook - 4 years ago
Covers my contents at a straight forward price.
Seniors Home Insurance
Product Review
Covers my contents at a straight forward price.
Raymond Parker - 4 years ago
Seniors Home Insurance
Product Review
Albert Daly - 4 years ago
Seniors Home Insurance
Product Review
Wayne -dianne Stevens - 4 years ago
Fantastic service and good prices
Seniors Home Insurance
Product Review
fantastic service and good prices
Trusted Customer - 4 years ago
Excellent value for money.
Seniors Home Insurance
Product Review
Excellent value for money.
David Addison - 4 years ago
Was what i was looking for
Seniors Home Insurance
Product Review
was what I was looking for
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Shayn Dalton - 4 years ago
Very competitive premiums, friendly team - overall.
Seniors Home Insurance
Product Review
Very competitive premiums, friendly team - overall.
Trusted Customer - 4 years ago
Cheaper than competition.
Seniors Home Insurance
Product Review
Cheaper than competition.
Pascal Leonard Bisscheroux - 4 years ago
Good value for money ....
Seniors Home Insurance
Product Review
Good value for money ....
Michael Adcock - 4 years ago
Very competitive and pleased to have completed so...
Seniors Home Insurance
Product Review
Very competitive and pleased to have completed so efficiently.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.