Reviews

349-361 of 861 reviews

349-361 of 771 reviews

349-361 of 779 reviews

Trusted Customer - 2 years ago

Yes i would buy again and recommend them because of...

Seniors Home Insurance

Service Review

Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me


Rated: 5 out of 5

David Patty Lawrance - 2 years ago

Great friendly service, good rates and very...

Seniors Home Insurance

Product Review

Service Review

Great friendly service, good rates and very understanding


Rated: 5 out of 5

Trusted Customer - 2 years ago

Angelo was very kind and patient with the whole...

Seniors Home Insurance

Product Review

Value for money and very happy with the savings.

Service Review

Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.


Rated: 5 out of 5

Ross Coyle - 2 years ago

I wanted a quote online to achieve the best discount...

Seniors Home Insurance

Product Review

The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents

Service Review

I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.


Rated: 3.5 out of 5

David Atkinson - 2 years ago

Listened to our needs and assisted in achieving...

Seniors Home Insurance

Product Review

great product and service. Friendly staff, very helpful

Service Review

listened to our needs and assisted in achieving required results.


Rated: 5 out of 5

Keith Hunt - 2 years ago

Your fees were more than a 3rd cheaper than the most...

Seniors Home Insurance

Product Review

Service Review

Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.


Rated: 5 out of 5

Wayne Kingston - 2 years ago

Excellent service and ease of completion of insurance...

Seniors Home Insurance

Product Review

Very good policy Easy to comprehend

Service Review

Excellent service and ease of completion of Insurance policies


Rated: 4.5 out of 5

Jennifer Collins - 2 years ago

Even though i brought my insurance online, the...

Seniors Home Insurance

Product Review

The policy suited my needs.

Service Review

Even though I brought my insurance online, the experience was totally trouble free and easy.


Rated: 5 out of 5

Louise Thompson - 2 years ago

Fabulous service and advice

Seniors Home Insurance

Product Review

Absolutely on the ball and answered every question I could think of

Service Review

Fabulous service and advice


Rated: 5 out of 5

John - 2 years ago

The two staff members we dealt with were courteous,...

Seniors Home Insurance

Service Review

The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Extremely professional and caring, both the customer...

Seniors Home Insurance

Product Review

Because I haven't had much to do with this product as yet. Not really as the policies have just started

Service Review

Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Very helpful and professional.

Seniors Home Insurance

Product Review

Service Review

Very helpful and professional.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Be honest and provide relevant information

Seniors Home Insurance

Service Review

BE HONEST AND PROVIDE RELEVANT INFORMATION


Rated: 1 out of 5

Elizabeth Gilligan - 2 years ago

Easy to talk to, very helpful and easy to understand

Seniors Home Insurance

Service Review

easy to talk to, very helpful and easy to understand


Rated: 5 out of 5

Wayne Mclean - 2 years ago

See below please

Seniors Home Insurance

Service Review

See below please


Rated: 5 out of 5

Trusted Customer - 2 years ago

Apart from a 20% increase in our house & contents...

Seniors Home Insurance

Service Review

Apart from a 20% increase in our House & Contents Insurance, it took over 20 minutes to obtain a new quote - same values with a $200.00 excess increase - which was $37.00 dearer than last year. AND in negotiating the revised quote despite asking for the higher invoiced quote, this didn't happen and we were invoiced for both quotes. I am still waiting for a refund of the more expensive quote. Not happy Jan!!!


Rated: 2 out of 5

Trusted Customer - 2 years ago

Service was efficient and helpful.

Seniors Home Insurance

Service Review

Service was efficient and helpful.


Rated: 5 out of 5

Don Coulson - 2 years ago

On-line information was clear & meant i did not need...

Seniors Home Insurance

Service Review

on-line information was clear & meant I did not need to call.


Rated: 4 out of 5

Trevor Simpson - 2 years ago

Answered the phone call quickly, consultant very...

Seniors Home Insurance

Service Review

Answered the phone call quickly, consultant very helpful


Rated: 5 out of 5

Trusted Customer - 2 years ago

The man named 'alan' that i spoke with made it all...

Seniors Home Insurance

Service Review

The man named 'Alan' that I spoke with made it all very simple yet thorough. I have saved over &20.00au by switching my home insurance.


Rated: 5 out of 5

Lynnette Anne Baines - 2 years ago

Prepared to listen to our requirements, and reviewer...

Seniors Home Insurance

Service Review

Prepared to listen to our requirements, and reviewer very polite and helpful.


Rated: 4 out of 5

Glenn Crawford - 2 years ago

No one perfect but very close .

Seniors Home Insurance

Service Review

No one perfect but very close .


Rated: 4 out of 5

Paul Wootton - 2 years ago

Easy to talk with, polite

Seniors Home Insurance

Service Review

Easy to talk with, polite


Rated: 4 out of 5

Barry Taylor - 2 years ago

Filed to get pone back on time advised

Seniors Home Insurance

Service Review

Filed to get pone back on time advised


Rated: 4 out of 5

Louise Thompson - 2 years ago

Absolutely on the ball and answered every question i...

Seniors Home Insurance

Product Review

Absolutely on the ball and answered every question I could think of


Rated: 5 out of 5

Trusted Customer - 2 years ago

Because i haven't had much to do with this product as...

Seniors Home Insurance

Product Review

Because I haven't had much to do with this product as yet. Not really as the policies have just started


Rated: 3 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Because the home and contents insurance was a lot...

Seniors Home Insurance

Product Review

Because the home and contents insurance was a lot better than what Suncorp was offering.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Saved $300. that's a lot!

Seniors Home Insurance

Product Review

Saved $300. That's a lot!


Rated: 5 out of 5

Trusted Customer - 2 years ago

Because i liked the price quoted and was treated very...

Seniors Home Insurance

Product Review

Because I liked the price quoted and was treated very well


Rated: 4 out of 5

Trusted Customer - 2 years ago

No knowledge of them apart from this procedure of...

Seniors Home Insurance

Product Review

No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.


Rated: 3 out of 5

Michael Needham - 2 years ago

The price was better than other companies

Seniors Home Insurance

Product Review

The price was better than other companies


Rated: 4 out of 5

Mark Hodges - 2 years ago

Everything was easy to do on line and over the phone

Seniors Home Insurance

Product Review

everything was easy to do on line and over the phone


Rated: 5 out of 5

Trusted Customer - 2 years ago

Adam was very friendly;easy to talk to & answered all...

Seniors Home Insurance

Product Review

Adam was very friendly;easy to talk to & answered all questions with proficiency


Rated: 4 out of 5

Trusted Customer - 2 years ago

Abcdefg sold me insurance.

Seniors Home Insurance

Product Review

ABCDEFG Sold me insurance.


Rated: 5 out of 5

Cover your home & contents today

For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.