%
- Over all Percentage 94
- empty 8
Rated /5 from 936822854 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 936822854 customer reviews.
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Reviews
733-745 of 936 reviews
733-745 of 822 reviews
733-745 of 854 reviews
Brian Strang - 4 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Product Review
great value and application procedure
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Trusted Customer - 4 years ago
The online quoting service was very easy to navigate...
Seniors Home Insurance
Product Review
Very comparative rates and very happy with policies
Service Review
The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates
Dianne Luc - 4 years ago
Courteous advisor, was honest about clarifying areas...
Seniors Home Insurance
Product Review
some Policy statements are unclear and a matter of interpretation. I won't know unless I make a claim if it was suitable for me.
Service Review
Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.
George Eldridge - 4 years ago
Very speedily connected to a consultant, good advice...
Seniors Home Insurance
Product Review
Service Review
Very speedily connected to a consultant, good advice and outcome./
Trusted Customer - 4 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 4 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 4 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 4 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 4 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Product Review
Competitive pricing and no hidden costs. Documentation shown in plain understandable English
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 4 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Product Review
As I haven't made a claim in years I only know the premium side of things. If you published the claims statistics - number of claims, number of satisfactory outcomes, time to settle etc I'd be better informed
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Andy Stewart - 4 years ago
Was stepped through the whole thing by a very polite...
Seniors Home Insurance
Product Review
simple and saved some money
Service Review
was stepped through the whole thing by a very polite happy lady nothing was a problem
Ali B Yati - 4 years ago
Quick answer and friendly staff
Seniors Home Insurance
Product Review
Good explaining and expected price
Service Review
Quick answer and friendly staff
Trusted Customer - 5 years ago
Clear and helpful
Seniors Home Insurance
Service Review
clear and helpful
Julie Kidson - 5 years ago
Renee was very helpful and answered all my questions...
Seniors Home Insurance
Service Review
Renee was very helpful and answered all my questions in a friendly manner
Trusted Customer - 5 years ago
Easy to do business with
Seniors Home Insurance
Service Review
Easy to do business with
Ray Hernando - 5 years ago
Very easy to use.
Seniors Home Insurance
Service Review
Very easy to use.
Trusted Customer - 5 years ago
Yes would use again will check my other insurance...
Seniors Home Insurance
Service Review
Yes would use again will check my other insurance polices
Trusted Customer - 5 years ago
Website was easy to navigate and understand. customer...
Seniors Home Insurance
Service Review
Website was easy to navigate and understand. Customer Phone Service was quickly answered and efficient in providing requested advice.
Girvan Paterson - 5 years ago
I mainly only wanted a quote for my insurance, the...
Seniors Home Insurance
Service Review
I mainly only wanted a quote for my insurance, the girl who rang me was so nice and convincing that I signed up for it. Certainly a lot cheaper than my current policy, and far as I can tell pretty much the same coverage?
Trusted Customer - 5 years ago
Wonderful & helpful. informative & clear.
Seniors Home Insurance
Service Review
Wonderful & helpful. Informative & clear.
Trusted Customer - 5 years ago
Rebecca was very knowledgeable , patient and explained...
Seniors Home Insurance
Service Review
Rebecca was very knowledgeable , patient and explained everything I needed to know . Will certainly use again .
Joanne Rogers - 5 years ago
Very friendly, helpful, clear and thorough. couldn’t...
Seniors Home Insurance
Service Review
Very friendly, helpful, clear and thorough. Couldn’t do enough to help.
Graham Ball - 5 years ago
Very helpful staff. knowledgeable. nothing was too...
Seniors Home Insurance
Service Review
very helpful staff. Knowledgeable. Nothing was too much rouble
Trusted Customer - 5 years ago
Service is very good as is pricing. i did online...
Seniors Home Insurance
Service Review
Service is very good as is pricing. I did online quote, I as Michaels wife wanted my name on the policy as well. On ringing Australian seniors they were too happy to add my name. The quote was $3.00 more expensive than my original quote. The person from Australian seniors soon rectified this and all was well. Maybe provision for another name on online quote would be helpful.
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Competitive price and coverage
Seniors Home Insurance
Product Review
Competitive price and coverage
Trusted Customer - 5 years ago
Great price and service. we now have 4 policies with...
Seniors Home Insurance
Product Review
Great price and service. We now have 4 policies with them
Trusted Customer - 5 years ago
Have a variety of options to meet particular...
Seniors Home Insurance
Product Review
Have a variety of options to meet particular circumstances.
Trusted Customer - 5 years ago
I have already stated my thoughts but can add, the...
Seniors Home Insurance
Product Review
I have already stated my thoughts but can add, the prices were much lower than I had been paying, so everything about Seniors Insurance is tops with me.
Trusted Customer - 5 years ago
Comprehensive policy options, good price structure,...
Seniors Home Insurance
Product Review
Comprehensive policy options, good price structure, clear PDS, easy online tools.
Trusted Customer - 5 years ago
I should have changed earlier! big savings.
Seniors Home Insurance
Product Review
I should have changed earlier! Big savings.
Peter Mcmanus - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
It looks very good seemed to compare well with others.
Seniors Home Insurance
Product Review
It looks very good Seemed to compare well with others.
Trusted Customer - 5 years ago
Excellent value and coverage.
Seniors Home Insurance
Product Review
Excellent value and coverage.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.