Reviews

301-313 of 1000 reviews

301-313 of 864 reviews

301-313 of 918 reviews

Malcolm Macdonald - a year ago

Initially ok follow up poor

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company

Service Review

Initially OK Follow up poor


Rated: 2 out of 5

Trusted Customer - a year ago

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - a year ago

Excellent.

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.

Service Review

Excellent.


Rated: 4 out of 5

Giancarlo Novello - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 2 years ago

See above

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.

Service Review

See above


Rated: 3 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 2 years ago

Professional and able to provide the required...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.

Service Review

Professional and able to provide the required information.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Staff was friendly / not pushy but informed.

Seniors Home Insurance

Product Review

Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,

Service Review

staff was friendly / not pushy but informed.


Rated: 4 out of 5

Daniel James Atkins - 2 years ago

Was first class 10/10

Seniors Home Insurance

Product Review

was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors

Service Review

was first class 10/10


Rated: 5 out of 5

Trusted Customer - 2 years ago

Straight forward website

Seniors Home Insurance

Product Review

Home and contents insurance. The price was very competetive

Service Review

Straight forward website


Rated: 4 out of 5

Trusted Customer - 2 years ago

Easy site to navigate, very happy as you have saved us...

Seniors Home Insurance

Product Review

great price, easy site to navigate. very happy with our new policy thankyou

Service Review

easy site to navigate, very happy as you have saved us a lot of worry and money but have given us peace of mind knowing we are insured


Rated: 5 out of 5

Merilyn Dewar - 2 years ago

Seniors Home Insurance

Product Review

spoke at length with a human !! i can recommend


Rated: 5 out of 5

Frank Sowden - 2 years ago

Good listening skills and supportive to meet our needs

Seniors Home Insurance

Service Review

Good listening skills and supportive to meet our needs


Rated: 5 out of 5

Trusted Customer - 2 years ago

Jordan called last week, gave me time to review and...

Seniors Home Insurance

Service Review

Jordan called last week, gave me time to review and called back today as promised. Fantastic service and patiently answered my questions.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very competitive in price.

Seniors Home Insurance

Service Review

Very competitive in price.


Rated: 5 out of 5

Paul Trebilcock - 2 years ago

Easy to navigate online application

Seniors Home Insurance

Service Review

Easy to navigate online application


Rated: 5 out of 5

Trusted Customer - 2 years ago

The sales rep was polite, patient and friendly, able...

Seniors Home Insurance

Service Review

The sales rep was polite, patient and friendly, able to manage our quote in a timely and professional manner


Rated: 5 out of 5

Neale Byrnes - 2 years ago

The person took her time with me and was very helpful....

Seniors Home Insurance

Service Review

The person took her time with me and was very helpful. You need to check this insurance out, it’s better than NRMA


Rated: 5 out of 5

Trusted Customer - 2 years ago

Well spoken, articulate, good delivery on explaining...

Seniors Home Insurance

Service Review

Well spoken, articulate, good delivery on explaining insurance.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Great service and definitely would recommend

Seniors Home Insurance

Service Review

Great service and definitely would recommend


Rated: 5 out of 5

Rhonda Lillistone - 2 years ago

Excellent information, price extremely good,talked to...

Seniors Home Insurance

Service Review

Excellent information, price extremely good,talked to a real person, in Australia. Answered all my questions.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very efficient and helpful in answering questions...

Seniors Home Insurance

Service Review

Very efficient and helpful in answering questions regarding the cover.. Very quick in contacting me after I had received a quote from them for the cover. Very happy with the service provided.


Rated: 5 out of 5

Leslie O'Gorman - 2 years ago

You were prompt with your answers for our insurance...

Seniors Home Insurance

Service Review

You were prompt with your answers for our insurance problem


Rated: 4 out of 5

Leonie Bingham - 2 years ago

Professional. easy to understand. representative was...

Seniors Home Insurance

Service Review

Professional. Easy to understand. Representative was friendly and ensured I understood the policy. Representative did not rush the process.


Rated: 5 out of 5

Malcolm Macdonald - a year ago

My new policy says we have no alarm this is...

Seniors Home Insurance

Product Review

My new policy says we have no alarm This is incorrect I tried calling, cut off midway through listening to very long spiel Tried calling again...another ridiculously long spiel, finally get on to Angeline who hangs up on me Maybe I made a mistake going with this Company


Rated: 2 out of 5

Trusted Customer - a year ago

I was extremely happy with with your help on setting...

Seniors Home Insurance

Product Review

I was extremely happy with with your help on setting up my policy


Rated: 5 out of 5

Trusted Customer - a year ago

I found your phone consultant clair very knowledgeable...

Seniors Home Insurance

Product Review

I found your phone consultant Clair very knowledgeable and helpful during the process of taking out a new home and contents insurance policy.


Rated: 4 out of 5

Giancarlo Novello - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith Duley - 2 years ago

Expensive, slow, cumbersome. your customer service...

Seniors Home Insurance

Product Review

Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.


Rated: 3 out of 5

Trusted Customer - 2 years ago

Was so easy to navigate the online application...

Seniors Home Insurance

Product Review

Was so easy to navigate the online application process. Great product, great price.


Rated: 5 out of 5

Susan - 2 years ago

Everyone i dealt with while making my decision to take...

Seniors Home Insurance

Product Review

Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Getting & quote / having then staff call & talk to a...

Seniors Home Insurance

Product Review

Getting & quote / having then staff call & talk to a real person was great. Then return call for my joining was made very easy step by step from a friendly staff,


Rated: 4 out of 5

Daniel James Atkins - 2 years ago

Was very happy with the customer support that i was...

Seniors Home Insurance

Product Review

was very happy with the customer support that i was given which is one of the reasons i went with seniors i nohw have 4 different policies with seniors


Rated: 5 out of 5

Trusted Customer - 2 years ago

Home and contents insurance. the price was very...

Seniors Home Insurance

Product Review

Home and contents insurance. The price was very competetive


Rated: 4 out of 5

Trusted Customer - 2 years ago

Great price, easy site to navigate. very happy with...

Seniors Home Insurance

Product Review

great price, easy site to navigate. very happy with our new policy thankyou


Rated: 5 out of 5

Merilyn Dewar - 2 years ago

Spoke at length with a human !! i can recommend

Seniors Home Insurance

Product Review

spoke at length with a human !! i can recommend


Rated: 5 out of 5

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