Reviews

337-349 of 903 reviews

337-349 of 800 reviews

337-349 of 821 reviews

Mark Briggs - 2 years ago

Your service is very good, can't thank you enough...

Seniors Home Insurance

Product Review

Great team service is always outstanding thankyou

Service Review

Your service is very good, can't thank you enough always very helpful


Rated: 5 out of 5

Trusted Customer - 2 years ago

Your phone service is deplorable long waiting times...

Seniors Home Insurance

Product Review

Service Review

Your phone service is deplorable long waiting times and horrible music. I got cut off after 25 mins waiting tried 4 times and got redirected never rang back when promised they would


Rated: 1 out of 5

Janis Stankovic - 2 years ago

Helpful easy to deal with made me feel comfortable...

Seniors Home Insurance

Product Review

Easy no fuss reasonable price

Service Review

Helpful easy to deal with made me feel comfortable with my choice


Rated: 5 out of 5

Frank Sowden - 2 years ago

Good listening skills and supportive to meet our needs

Seniors Home Insurance

Service Review

Good listening skills and supportive to meet our needs


Rated: 5 out of 5

Trusted Customer - 2 years ago

Jordan called last week, gave me time to review and...

Seniors Home Insurance

Service Review

Jordan called last week, gave me time to review and called back today as promised. Fantastic service and patiently answered my questions.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very competitive in price.

Seniors Home Insurance

Product Review

Best Insurance company for price and service provided.

Service Review

Very competitive in price.


Rated: 5 out of 5

Paul Trebilcock - 2 years ago

Easy to navigate online application

Seniors Home Insurance

Product Review

Great rates compared to current insurer

Service Review

Easy to navigate online application


Rated: 5 out of 5

Trusted Customer - 2 years ago

The sales rep was polite, patient and friendly, able...

Seniors Home Insurance

Service Review

The sales rep was polite, patient and friendly, able to manage our quote in a timely and professional manner


Rated: 5 out of 5

Neale Byrnes - 2 years ago

The person took her time with me and was very helpful....

Seniors Home Insurance

Product Review

It’s the price and I can understand the person iam talking too. And they don’t mind repeating the answer if you don’t understand.

Service Review

The person took her time with me and was very helpful. You need to check this insurance out, it’s better than NRMA


Rated: 5 out of 5

Trusted Customer - 2 years ago

Well spoken, articulate, good delivery on explaining...

Seniors Home Insurance

Product Review

Nothing ever is 100%, you can always improve on some aspect of your job.

Service Review

Well spoken, articulate, good delivery on explaining insurance.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Great service and definitely would recommend

Seniors Home Insurance

Product Review

Great service easy to talk to very informative

Service Review

Great service and definitely would recommend


Rated: 5 out of 5

Rhonda Lillistone - 2 years ago

Excellent information, price extremely good,talked to...

Seniors Home Insurance

Product Review

Price, information, customer service, phone answered within a short time

Service Review

Excellent information, price extremely good,talked to a real person, in Australia. Answered all my questions.


Rated: 5 out of 5

Mark French - 2 years ago

I was expecting a follow up call on wednesday the...

Seniors Home Insurance

Service Review

I was expecting a follow up call on Wednesday the 12th, I missed the call but rang back as I was happy to deal with the chap who first rang as a follow up to my online quote ( Lucus?) sadly I got some lady. In Short I found her manner disrespectful, rude and annoying. I asked to be put through to my first contact, she did but didn't brief him so I was asked to go through the entire validation process. I was a breath away from walking.


Rated: 2 out of 5

Les Smith - 2 years ago

Easy to navigate online experience.

Seniors Home Insurance

Service Review

Easy to navigate online experience.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Errors in spelling set up. online features fid not...

Seniors Home Insurance

Service Review

Errors in spelling set up. Online features fid not work. Numerous phone calls later typos still not fixed. On features working.


Rated: 1 out of 5

Trusted Customer - 2 years ago

I changed the address for the car and was given some...

Seniors Home Insurance

Service Review

i changed the address for the car and was given some excellent advice re milage cancelled one house and householder policy and made new policy for the same for the new premises i was moving to. the gentleman from seniors knew what he was doing so there was no problems at all. Lynnette May


Rated: 5 out of 5

Trusted Customer - 2 years ago

Easy to deal with and it was explained in a manner...

Seniors Home Insurance

Service Review

Easy to deal with and it was explained in a manner that was easy to understand.


Rated: 5 out of 5

Trusted Customer - 2 years ago

It was an easy straight forward process.

Seniors Home Insurance

Service Review

It was an easy straight forward process.


Rated: 5 out of 5

Linda Bracken - 2 years ago

The telephone representative spoke clearly and with a...

Seniors Home Insurance

Service Review

The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”


Rated: 4 out of 5

John Campbell - 2 years ago

Purchased policy online and instructions were laid out...

Seniors Home Insurance

Service Review

purchased policy online and instructions were laid out very well and easy to fill in details required.


Rated: 5 out of 5

Gina Pangallo - 2 years ago

Adam was very helpful and explained the policy so we...

Seniors Home Insurance

Service Review

Adam was very helpful and explained the policy so we had a great understanding of each section that was required.


Rated: 5 out of 5

Trusted Customer - 2 years ago

I changed my home building insurance to aust seniors...

Seniors Home Insurance

Service Review

I changed my home building insurance to Aust Seniors as I saved at least 50% on the renewal policy I received from one of the big banks. The coverage is very comparable so it is a massive saving. The rep that contacted me after my online quote was very helpful and efficient.


Rated: 5 out of 5

Trusted Customer - 2 years ago

I found the website and was very happy to find the...

Seniors Home Insurance

Service Review

I found the website and was very happy to find the premium for our home insurance was much better than the company we have been with for over 30 yeas, no claims


Rated: 5 out of 5

Douglas - 2 years ago

Brilliant customer service, phones answered within 10...

Seniors Home Insurance

Service Review

Brilliant Customer service, phones answered within 10 seconds no wait times. The Customer Services officer dealing with my case, was very polite, courteous, friendly and explained everything in detail, well spoken and extremely well presented. No questions were left unanswered. The icing on the cake was the huge savings in my pocket. It's been an absolute pleasure dealing with Australian Seniors, looking forward to dealing this Company again. I would rate you more than 5 Stars given the option. Highly recommend.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 1 out of 5

Janis Stankovic - 2 years ago

Easy no fuss reasonable price

Seniors Home Insurance

Product Review

Easy no fuss reasonable price


Rated: 5 out of 5

Trusted Customer - 2 years ago

Best insurance company for price and service provided.

Seniors Home Insurance

Product Review

Best Insurance company for price and service provided.


Rated: 5 out of 5

Paul Trebilcock - 2 years ago

Great rates compared to current insurer

Seniors Home Insurance

Product Review

Great rates compared to current insurer


Rated: 5 out of 5

Neale Byrnes - 2 years ago

It’s the price and i can understand the person iam...

Seniors Home Insurance

Product Review

It’s the price and I can understand the person iam talking too. And they don’t mind repeating the answer if you don’t understand.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Nothing ever is 100%, you can always improve on some...

Seniors Home Insurance

Product Review

Nothing ever is 100%, you can always improve on some aspect of your job.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Great service easy to talk to very informative

Seniors Home Insurance

Product Review

Great service easy to talk to very informative


Rated: 5 out of 5

Rhonda Lillistone - 2 years ago

Price, information, customer service, phone answered...

Seniors Home Insurance

Product Review

Price, information, customer service, phone answered within a short time


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Leslie O'Gorman - 2 years ago

You were well below our existing insurer

Seniors Home Insurance

Product Review

You were well below our existing insurer


Rated: 5 out of 5

Leonie Bingham - 2 years ago

We already have car insurance and called to enquire...

Seniors Home Insurance

Product Review

We already have car insurance and called to enquire about Home and Contents. Have taken up the Home and Contents quote. Easy process.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Everything we needed at a a very affordable price.

Seniors Home Insurance

Product Review

Everything we needed at a a very affordable price.


Rated: 5 out of 5

Cover your home & contents today

For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.