%
- Over all Percentage 94
- empty 8
Rated /5 from 836758754 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 836758754 customer reviews.
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Reviews
325-337 of 836 reviews
325-337 of 758 reviews
325-337 of 754 reviews
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Product Review
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Product Review
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Wayne Kingston - 2 years ago
Excellent service and ease of completion of insurance...
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Service Review
Excellent service and ease of completion of Insurance policies
Jennifer Collins - 2 years ago
Even though i brought my insurance online, the...
Seniors Home Insurance
Product Review
The policy suited my needs.
Service Review
Even though I brought my insurance online, the experience was totally trouble free and easy.
Louise Thompson - 2 years ago
Fabulous service and advice
Seniors Home Insurance
Product Review
Absolutely on the ball and answered every question I could think of
Service Review
Fabulous service and advice
John - 2 years ago
The two staff members we dealt with were courteous,...
Seniors Home Insurance
Service Review
The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.
Trusted Customer - 2 years ago
Extremely professional and caring, both the customer...
Seniors Home Insurance
Product Review
Because I haven't had much to do with this product as yet. Not really as the policies have just started
Service Review
Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.
Trusted Customer - 2 years ago
Very helpful and professional.
Seniors Home Insurance
Product Review
Service Review
Very helpful and professional.
Trusted Customer - 2 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Product Review
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Trusted Customer - 2 years ago
Explained what i was after and was given options for...
Seniors Home Insurance
Service Review
Explained what I was after and was given options for it, was explained to me and got it.
Wal Pywell - 2 years ago
Web site was easy to understand and navigate. final...
Seniors Home Insurance
Service Review
Web site was easy to understand and navigate. Final quote was very competitive and finished at a third of the original quote.
Mary Norman - 2 years ago
Catherine was absolutly fantastic going through the...
Seniors Home Insurance
Service Review
Catherine was absolutly fantastic going through the options for our House/contents and care insurrance. Highly reccomend her service
Jay Wanna - 2 years ago
They were clear and helpful on arranging house...
Seniors Home Insurance
Service Review
They were clear and helpful on arranging house insurance for a family residential property in Brisbane.
Trusted Customer - 2 years ago
Their service, pricing and overall experience of...
Seniors Home Insurance
Service Review
Their service, pricing and overall experience of contacting Australian Seniors
Trusted Customer - 2 years ago
Down to earth and easy to talk with
Seniors Home Insurance
Service Review
down to earth and easy to talk with
Trusted Customer - 2 years ago
I was able to speak to a person and that person was in...
Seniors Home Insurance
Service Review
I was able to speak to a person and that person was in Australia with good English.
Trusted Customer - 2 years ago
Issues with the website being very slow, which was...
Seniors Home Insurance
Service Review
Issues with the website being very slow, which was frustrating because it totally stalled my attempts to move to the next steps or get extra information.
Ellen Appleby - 2 years ago
Good advice on well priced insurance and cover i needed
Seniors Home Insurance
Service Review
Good advice on well priced insurance and cover I needed
Valerie Booth - 2 years ago
Very professional,great quotes.
Seniors Home Insurance
Service Review
very professional,great quotes.
Wendy Holley - 2 years ago
Very helpful and easy to communicate with
Seniors Home Insurance
Service Review
Very helpful and easy to communicate with
Trusted Customer - 2 years ago
Be honest and provide relevant information
Seniors Home Insurance
Service Review
BE HONEST AND PROVIDE RELEVANT INFORMATION
Trusted Customer - 2 years ago
Because i haven't had much to do with this product as...
Seniors Home Insurance
Product Review
Because I haven't had much to do with this product as yet. Not really as the policies have just started
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Because the home and contents insurance was a lot...
Seniors Home Insurance
Product Review
Because the home and contents insurance was a lot better than what Suncorp was offering.
Trusted Customer - 2 years ago
Saved $300. that's a lot!
Seniors Home Insurance
Product Review
Saved $300. That's a lot!
Trusted Customer - 2 years ago
Because i liked the price quoted and was treated very...
Seniors Home Insurance
Product Review
Because I liked the price quoted and was treated very well
Trusted Customer - 2 years ago
No knowledge of them apart from this procedure of...
Seniors Home Insurance
Product Review
No knowledge of them apart from this procedure of taking up insurance with them. I will hold my judgement for now.
Michael Needham - 2 years ago
The price was better than other companies
Seniors Home Insurance
Product Review
The price was better than other companies
Mark Hodges - 2 years ago
Everything was easy to do on line and over the phone
Seniors Home Insurance
Product Review
everything was easy to do on line and over the phone
Trusted Customer - 2 years ago
Adam was very friendly;easy to talk to & answered all...
Seniors Home Insurance
Product Review
Adam was very friendly;easy to talk to & answered all questions with proficiency
Trusted Customer - 2 years ago
Abcdefg sold me insurance.
Seniors Home Insurance
Product Review
ABCDEFG Sold me insurance.
Trusted Customer - 2 years ago
Cheap house and contents insurance.
Seniors Home Insurance
Product Review
Cheap house and contents insurance.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.