%
- Over all Percentage 94
- empty 8
Rated /5 from 928817846 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 928817846 customer reviews.
Authentic reviews powered by Feefo
Reviews
805-817 of 928 reviews
805-817 of 817 reviews
805-817 of 846 reviews
Trusted Customer - 5 years ago
Lynn was one of the most helpful people in customer...
Seniors Home Insurance
Product Review
Swift excellent service Lynn was fabulous
Service Review
Lynn was one of the most helpful people in customer service I have experienced. Was there to listen and give wonderful service thank you so much a warm understanding lady
Paul Norman - 5 years ago
Friendly and helpful
Seniors Home Insurance
Product Review
Service Review
Friendly and helpful
Denise Sheehan - 5 years ago
Very helpful and friendly.
Seniors Home Insurance
Service Review
Very helpful and friendly.
Dorothy Hughes - 5 years ago
Pleasant telephone manner by your service...
Seniors Home Insurance
Product Review
Early days yet but seems good value for the cost
Service Review
Pleasant telephone manner by your service representative who was very helpful when our phone line deteriorated and called me back twice to complete my application.
Trusted Customer - 5 years ago
I thought the service was good. the lady i spoke to...
Seniors Home Insurance
Product Review
I am happy with the way my enquiry wasw handles, questions answered and the whole process unfolded. Great rated compared to all the pther policies I compared with.
Service Review
I thought the service was good. The lady I spoke to (Izzy) was polite, friendly, answered all my questions and the cost of the insurance was one of the best I found
Trusted Customer - 5 years ago
Good price and easy to sign up on line
Seniors Home Insurance
Service Review
Good price and easy to sign up on line
Trusted Customer - 5 years ago
The service is very good and the team member i spoke...
Seniors Home Insurance
Product Review
the price is very competitive!
Service Review
The service is very good and the team member I spoke to was great and helpful!
Trusted Customer - 5 years ago
It was all set out on your online service
Seniors Home Insurance
Product Review
i did a combined insurance
Service Review
it was all set out on your online service
MAUREEN MCALEER - 5 years ago
Staff friendly and informative. quote good and...
Seniors Home Insurance
Service Review
Staff friendly and informative. Quote good and comprehensive.
Trusted Customer - 5 years ago
The customer service person rang back several times...
Seniors Home Insurance
Product Review
Basic cover, good price compared with Budget Direct
Service Review
The Customer service person rang back several times and discussed the variables e.g. excess limits.
Peter Mallon - 5 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 5 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Jeanette Davis - 5 years ago
Great service
Seniors Home Insurance
Service Review
Great service
Ian Hutton - 5 years ago
Your customer support person was very helpful,...
Seniors Home Insurance
Service Review
Your customer support person was very helpful, courteous and polite; and yes I would recommend Aust Seniors.
Ron Green - 5 years ago
The service was very good however why i only gave 4...
Seniors Home Insurance
Service Review
The service was very good however why I only gave 4 stars is I feel that a excess of $100 on a portable claim is a negative these ins premiums are not Cheap so that should be a lot less
Trusted Customer - 5 years ago
Straightforward process, while asking questions some...
Seniors Home Insurance
Service Review
Straightforward process, while asking questions some insurers did not, good premiums - and.a friendly phone call as I was finishing up! All this got me to change from a long-term insurer for our new home.
Kenneth Thompson - 5 years ago
Your call centre is manned by australians speaking...
Seniors Home Insurance
Service Review
Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .
Trusted Customer - 5 years ago
The customer service officer, joanna, was very...
Seniors Home Insurance
Service Review
The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.
John Holden - 5 years ago
Very competitive and easy to use online app
Seniors Home Insurance
Service Review
Very competitive and easy to use online app
June Marlow - 5 years ago
Great customer service. we were shopping around but...
Seniors Home Insurance
Service Review
Great customer service. We were shopping around but David kept in touch without being intrusive or pushy.
Trusted Customer - 5 years ago
Helpful and friendly. explained where i didn't...
Seniors Home Insurance
Service Review
Helpful and friendly. Explained where I didn't understand. No problems
Trusted Customer - 5 years ago
They were on the phone, even before i had finished on...
Seniors Home Insurance
Service Review
They were on the phone, even before I had finished on the web site. Izzy was great, I had made my mind up,but she carried the sale through. Good pr.
Trusted Customer - 5 years ago
Izzy was polite and helpful
Seniors Home Insurance
Service Review
Izzy was polite and helpful
Trusted Customer - 5 years ago
Friendly and patience and helpfull.
Seniors Home Insurance
Service Review
Friendly and patience and helpfull.
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Wendy Farminer - 5 years ago
Much cheaper than previous insurer.
Seniors Home Insurance
Product Review
Much cheaper than previous insurer.
Trusted Customer - 5 years ago
The insurance policy was easy to understand , price...
Seniors Home Insurance
Product Review
The insurance policy was easy to understand , price was very competitive and the policy included what I needed for my house and contents insurance
Frances Blines - 5 years ago
Seniors Home Insurance
Product Review
Clive Allan - 5 years ago
Their cost was very competitive for my main home...
Seniors Home Insurance
Product Review
Their cost was very competitive for my main home however I was very disappointed that they could not offer a policy for my holiday house (not rented out at all). They should review this as I would think their are many seniors in this situation.
Richard Hamilton - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Very competitive, easy to understand.
Seniors Home Insurance
Product Review
Very competitive, easy to understand.
Trusted Customer - 5 years ago
Very competitive insurance price
Seniors Home Insurance
Product Review
Very competitive insurance price
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Patricia Cook - 5 years ago
Covers my contents at a straight forward price.
Seniors Home Insurance
Product Review
Covers my contents at a straight forward price.
Raymond Parker - 5 years ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.