Reviews

1-12 of 896 reviews

1-12 of 793 reviews

1-12 of 814 reviews

Trusted Customer - 8 months ago

Customer service is non-existent

Seniors Home Insurance

Product Review

Service Review

Customer service is non-existent


Rated: 3 out of 5

Trusted Customer - 6 months ago

Very courteous and informative. provided all the...

Seniors Home Insurance

Product Review

Not the cheapest quote we received but they had the coverage and the reviews are more positive than the cheaper quote. Very helpful representative when taking out the policies. Courteous and informative.

Service Review

Very courteous and informative. Provided all the information we needed to confidently buy the policies.


Rated: 4 out of 5

Trusted Customer - 3 years ago

Very pleasant and helpful lady i dealt with, very...

Seniors Home Insurance

Product Review

It seems to be very good, it's nice to know we are well protected.

Service Review

Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.


Rated: 4.5 out of 5

Trusted Customer - 6 months ago

Efficient and thoughtful.

Seniors Home Insurance

Product Review

Good, relaxed and thorough.

Service Review

Efficient and thoughtful.


Rated: 4.5 out of 5

Trusted Customer - 2 years ago

This product was exactly what i needed, having looked...

Seniors Home Insurance

Product Review

I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE

Service Review

this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Your customer service agent made it simple and easy to...

Seniors Home Insurance

Product Review

3 policies have been purchased as we were happy with the quote on the policy -

Service Review

Your customer service agent made it simple and easy to understand and rally looked after us from begging to end - and thankfully she knew English 😃


Rated: 5 out of 5

Trusted Customer - 5 years ago

The representative was very pleasant and displayed...

Seniors Home Insurance

Service Review

The representative was very pleasant and displayed patience with us and all our questions.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Service was great, no stress, no surprises and all...

Seniors Home Insurance

Product Review

Everything we needed at a a very affordable price.

Service Review

Service was great, no stress, no surprises and all understanding and professional.


Rated: 5 out of 5

Martin Walters - a year ago

See my previous comments on the page before.

Seniors Home Insurance

Product Review

Erin from Australian Seniors was fantastic to deal with from start to finish. She was prompt and professional at all times and explained everything in an easy to understand way - in good English (for a change). She also called back exactly when she said she would every time. I can't speak for the "claims process" but I can thoroughly recommend the quoting and on-boarding process.

Service Review

See my previous comments on the page before.


Rated: 5 out of 5

Myra Young - 3 years ago

The salesperson adam was so helpful and explained...

Seniors Home Insurance

Product Review

My previous Insurance renewal had increased by $50 per month and your price was cheaper than the rate before the increase.

Service Review

The salesperson Adam was so helpful and explained everything in detail for me. Plus your price for both policies was extremely good value compared to other Insurance Companies.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Be honest and provide relevant information

Seniors Home Insurance

Service Review

BE HONEST AND PROVIDE RELEVANT INFORMATION


Rated: 1 out of 5

Karina Reynolds - 10 months ago

I just wrote an entire piece about my experience. i am...

Seniors Home Insurance

Product Review

Until I might need to make a claim I can't really provide a 'review' of the purchase. I can say that the telephone agent was helpful. BUT, the phone line connection from the Aus Seniors end was HOPELESS!! Between us the agent and I had to repeat ourselves continuously to get numbers and details correct (dollar/credit card digits etc - important to get right!). The line had little sound gaps in communication. It was not good enough! The call took over 30 minutes, primarily because of the repetition required.

Service Review

I just wrote an entire piece about my experience. I am not going to repeat it again here....


Rated: 4 out of 5

Trusted Customer - 2 years ago

Service was great, no stress, no surprises and all...

Seniors Home Insurance

Service Review

Service was great, no stress, no surprises and all understanding and professional.


Rated: 5 out of 5

Trusted Customer - 8 months ago

Customer service is non-existent

Seniors Home Insurance

Service Review

Customer service is non-existent


Rated: 3 out of 5

Trusted Customer - 6 months ago

Very courteous and informative. provided all the...

Seniors Home Insurance

Service Review

Very courteous and informative. Provided all the information we needed to confidently buy the policies.


Rated: 4 out of 5

Trusted Customer - 3 years ago

Very pleasant and helpful lady i dealt with, very...

Seniors Home Insurance

Service Review

Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.


Rated: 5 out of 5

Trusted Customer - 6 months ago

Efficient and thoughtful.

Seniors Home Insurance

Service Review

Efficient and thoughtful.


Rated: 4 out of 5

Trusted Customer - 2 years ago

This product was exactly what i needed, having looked...

Seniors Home Insurance

Service Review

this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Your customer service agent made it simple and easy to...

Seniors Home Insurance

Service Review

Your customer service agent made it simple and easy to understand and rally looked after us from begging to end - and thankfully she knew English 😃


Rated: 5 out of 5

Trusted Customer - 5 years ago

The representative was very pleasant and displayed...

Seniors Home Insurance

Service Review

The representative was very pleasant and displayed patience with us and all our questions.


Rated: 5 out of 5

Trusted Customer - 2 years ago

The representative did not listen and left off...

Seniors Home Insurance

Service Review

The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere


Rated: 1 out of 5

Trusted Customer - 3 years ago

It was very easy and fast to get quote. as a pensioner...

Seniors Home Insurance

Service Review

It was very easy and fast to get quote. As a pensioner the price was affordable.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Friendly and very helpful. would definitely recommend...

Seniors Home Insurance

Service Review

Friendly and very helpful. Would definitely recommend to others.


Rated: 4 out of 5

Trusted Customer - 3 years ago

Very respectful and polite. very clear and precise....

Seniors Home Insurance

Service Review

Very respectful and polite. Very clear and precise. Honest answers. No pressure. Patient


Rated: 5 out of 5

Keith Nutton - 3 years ago

You are an insurance company bit like used car salesmen

Seniors Home Insurance

Product Review

you are an insurance company bit like used car salesmen


Rated: 3 out of 5

Peter Youll - 3 years ago

I won't know until i try to claim!

Seniors Home Insurance

Product Review

I won't know until I try to claim!


Rated: 3 out of 5

Trusted Customer - 3 years ago

Because i haven't had to use it yet

Seniors Home Insurance

Product Review

Because I haven't had to use it yet


Rated: 3 out of 5

Russell Paxino - 2 years ago

Good contents cover at a reasonable price.

Seniors Home Insurance

Product Review

Good contents cover at a reasonable price.


Rated: 5 out of 5

Kevin Law - 3 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - a year ago

Home and contents insurance. the price was very...

Seniors Home Insurance

Product Review

Home and contents insurance. The price was very competetive


Rated: 4 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

Was happy with the what product have never claimed an...

Seniors Home Insurance

Product Review

Was happy with the what product have never claimed an hope not too


Rated: 5 out of 5

Frances Blines - 5 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Albert Daly - 5 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - a year ago

Great price, easy site to navigate. very happy with...

Seniors Home Insurance

Product Review

great price, easy site to navigate. very happy with our new policy thankyou


Rated: 5 out of 5

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