%
- Over all Percentage 94
- empty 8
Rated /5 from 948831866 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 948831866 customer reviews.
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Reviews
1-12 of 948 reviews
1-12 of 831 reviews
1-12 of 866 reviews
Trusted Customer - 2 years ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Product Review
I JUST DID ABOVE ,SAME REASONS,GOOD PRODUCT GOOOD PRICE
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Trusted Customer - 4 years ago
Your customer service agent made it simple and easy to...
Seniors Home Insurance
Product Review
3 policies have been purchased as we were happy with the quote on the policy -
Service Review
Your customer service agent made it simple and easy to understand and rally looked after us from begging to end - and thankfully she knew English 😃
Trusted Customer - 10 months ago
Very courteous and informative. provided all the...
Seniors Home Insurance
Product Review
Not the cheapest quote we received but they had the coverage and the reviews are more positive than the cheaper quote. Very helpful representative when taking out the policies. Courteous and informative.
Service Review
Very courteous and informative. Provided all the information we needed to confidently buy the policies.
Trusted Customer - a year ago
Customer service is non-existent
Seniors Home Insurance
Product Review
Service Review
Customer service is non-existent
Trusted Customer - 5 years ago
The representative was very pleasant and displayed...
Seniors Home Insurance
Service Review
The representative was very pleasant and displayed patience with us and all our questions.
Trusted Customer - 2 years ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Product Review
Everything we needed at a a very affordable price.
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Trusted Customer - 4 years ago
Very pleasant and helpful lady i dealt with, very...
Seniors Home Insurance
Product Review
It seems to be very good, it's nice to know we are well protected.
Service Review
Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.
Trusted Customer - 10 months ago
Efficient and thoughtful.
Seniors Home Insurance
Product Review
Good, relaxed and thorough.
Service Review
Efficient and thoughtful.
Gary Chenhall - 4 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Raymon Payne - 4 years ago
Very clear information and fast efficient service
Seniors Home Insurance
Product Review
Service Review
Very clear information and fast efficient service
Gayle Dixon - 2 years ago
I found it very helpful and didn't have to wait long...
Seniors Home Insurance
Product Review
The person I spoke to answered all my questions and if he didn't know, he found out. The price was another thing.
Service Review
I found it very helpful and didn't have to wait long to be answered when I rang.
Hayley Wheeler - 4 years ago
The best customer service over any other insurance...
Seniors Home Insurance
Product Review
Service Review
The best customer service over any other insurance company by far. Competitive prices with something to suit every situation. The ease of being able to call back at anytime and speak to the same representative each time is priceless.
Trusted Customer - a year ago
Customer service is non-existent
Seniors Home Insurance
Service Review
Customer service is non-existent
Trusted Customer - 10 months ago
Efficient and thoughtful.
Seniors Home Insurance
Service Review
Efficient and thoughtful.
Trusted Customer - 4 years ago
Your customer service agent made it simple and easy to...
Seniors Home Insurance
Service Review
Your customer service agent made it simple and easy to understand and rally looked after us from begging to end - and thankfully she knew English 😃
Trusted Customer - 10 months ago
Very courteous and informative. provided all the...
Seniors Home Insurance
Service Review
Very courteous and informative. Provided all the information we needed to confidently buy the policies.
Trusted Customer - 2 years ago
Service was great, no stress, no surprises and all...
Seniors Home Insurance
Service Review
Service was great, no stress, no surprises and all understanding and professional.
Trusted Customer - 4 years ago
Very pleasant and helpful lady i dealt with, very...
Seniors Home Insurance
Service Review
Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.
Trusted Customer - 5 years ago
The representative was very pleasant and displayed...
Seniors Home Insurance
Service Review
The representative was very pleasant and displayed patience with us and all our questions.
Trusted Customer - 2 years ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Trusted Customer - 4 years ago
Very helpful and pleasant to deal with
Seniors Home Insurance
Service Review
Very helpful and pleasant to deal with
Trusted Customer - 3 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Rhonda Mclellan - a year ago
After getting the original quote online i received a...
Seniors Home Insurance
Service Review
After getting the original quote online I received a courtesy call asking if I had any questions. I didn't feel pressured, even after saying I would continue doing it online.
Trusted Customer - 4 years ago
As soon as i filled out the online application for a...
Seniors Home Insurance
Service Review
As soon as i filled out the online application for a quote , I received a call from Australian Seniors a lovely lady on the phone explained everything in detail and helped me through the process from A-Z
Keith Nutton - 3 years ago
You are an insurance company bit like used car salesmen
Seniors Home Insurance
Product Review
you are an insurance company bit like used car salesmen
Peter Youll - 4 years ago
I won't know until i try to claim!
Seniors Home Insurance
Product Review
I won't know until I try to claim!
Trusted Customer - 3 years ago
Because i haven't had to use it yet
Seniors Home Insurance
Product Review
Because I haven't had to use it yet
Cheryl Swinton - a day ago
It is so much more affordable than my current policy
Seniors Home Insurance
Product Review
It is so much more affordable than my current policy
Trusted Customer - 4 months ago
The person i spoke to was not the best also hard to...
Seniors Home Insurance
Product Review
The person I spoke to was not the best also hard to understand
David Judge - 3 years ago
Seniors Home Insurance
Product Review
Terry Polwarth - 5 years ago
Good price good coverage in an area (ballina nsw) many...
Seniors Home Insurance
Product Review
Good price good coverage in an area (Ballina NSW) many insurance companies will not touch.
Gordon Long - 4 years ago
Very good,compared to other quotes we had with other...
Seniors Home Insurance
Product Review
very good,compared to other quotes we had with other companies
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Hamish was very helpful.
Seniors Home Insurance
Product Review
Hamish was very helpful.
Darren Buckley - 5 years ago
Extremely competitive premium’s and find the “pay as...
Seniors Home Insurance
Product Review
Extremely competitive Premium’s and find the “Pay as you Drive” a great option. Also the Multi Policy Discounts were welcomed.
Trusted Customer - 4 years ago
Premiums are much more affordable than other insurance...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.