%
- Over all Percentage 94
- empty 8
Rated /5 from 903800821 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 903800821 customer reviews.
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Reviews
289-301 of 903 reviews
289-301 of 800 reviews
289-301 of 821 reviews
Alice Idiculas - a year ago
I rang to get a quote for home and and contents. as i...
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Service Review
I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.
Trusted Customer - a year ago
Very good service
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
Service Review
Very good service
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Service was excellent.
Seniors Home Insurance
Product Review
I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.
Service Review
Service was excellent.
Jane Lawton - 2 years ago
I left my other insurance company because to get a...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Paul Hewitt - 2 years ago
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - 2 years ago
Excellent
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Service Review
Excellent
Trusted Customer - 2 years ago
No problems
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Service Review
No problems
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
very easy to change from our previous provider who we had been with for several years, our current home and contents insurance premiums are 20 percent cheaper under written by the same insurance company
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Wayne Kingston - 2 years ago
Excellent service and ease of completion of insurance...
Seniors Home Insurance
Service Review
Excellent service and ease of completion of Insurance policies
Jennifer Collins - 2 years ago
Even though i brought my insurance online, the...
Seniors Home Insurance
Service Review
Even though I brought my insurance online, the experience was totally trouble free and easy.
Louise Thompson - 2 years ago
Fabulous service and advice
Seniors Home Insurance
Service Review
Fabulous service and advice
John - 2 years ago
The two staff members we dealt with were courteous,...
Seniors Home Insurance
Service Review
The two staff members we dealt with were courteous, friendly and very thorough with their explanations about the insurance policy we needed. They also answered questions we asked in a manner that made it easy for us to comprehend.
Trusted Customer - 2 years ago
Extremely professional and caring, both the customer...
Seniors Home Insurance
Service Review
Extremely professional and caring, both the customer service people Ava and Angelo knew their own areas perfectly, and made my change from another provider very easy.
Trusted Customer - 2 years ago
Very helpful and professional.
Seniors Home Insurance
Service Review
Very helpful and professional.
Trusted Customer - 2 years ago
The service was very good lucus explained and went...
Seniors Home Insurance
Service Review
The service was very good lucus explained and went through all the details in clear English and explained every detail fully I will recommend senior services to my friends .
Alice Idiculas - a year ago
I rang to get a quote for home and contents insurance....
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Trusted Customer - a year ago
Very satisfied with the advice and the price .
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
Trusted Customer - a year ago
Very informative, helpful, very polite, i would...
Seniors Home Insurance
Product Review
Very informative, helpful, very polite, I would recommend my family and friends to have a chat about their insurance needs. The price for my 3 insurances were amazing I should of looked into this much sooner. The lady I spoke to was very lovely answered all my questions and made sure I was happy and understood everything about my new policy's.. Thank you so much.
Trusted Customer - a year ago
I went with australian seniors because i felt more...
Seniors Home Insurance
Product Review
I went with Australian Seniors because I felt more comfortable dealing with a customer service based in Australia as distinct from some of their competitors. The service I received was at all times informed and very helpful.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
I was very happy with being able to speak with...
Seniors Home Insurance
Product Review
I was very happy with being able to speak with Christian while deciding on which Insurer to go with. He was knowledgeable and personable and good to be able to speak with the same person on a number of occasions. The policy was also very competitive.
Jane Lawton - 2 years ago
Better coverage at a better price. they answered the...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Paul Hewitt - 2 years ago
Personal contact and helpful information. good cover...
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - 2 years ago
The quote was so competitive i had to go ahead with...
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Trusted Customer - 2 years ago
No trouble to organise insurance online
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Very easy to change from our previous provider who we...
Seniors Home Insurance
Product Review
very easy to change from our previous provider who we had been with for several years, our current home and contents insurance premiums are 20 percent cheaper under written by the same insurance company
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.