%
- Over all Percentage 94
- empty 8
Rated /5 from 986857904 Reviews
Australian Seniors Reviews
949494% of our customers are pleased with our products and services out of 986857904 customer reviews.
Authentic reviews powered by Feefo
Reviews
781-793 of 986 reviews
781-793 of 857 reviews
781-793 of 904 reviews
Trusted Customer - 4 years ago
This is the second insurance with seniors simply...
Seniors Home Insurance
Product Review
Service Review
This is the second Insurance with Seniors simply because they run their business as you would expect in the customers view - correctly without fuss.
Pamela Miles - 4 years ago
Great prices and coverage. i hope this continues if we...
Seniors Home Insurance
Product Review
Very good premiums. thanks
Service Review
Great prices and coverage. i hope this continues if we ever have to make a claim
Brian Strang - 4 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Product Review
great value and application procedure
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Trusted Customer - 4 years ago
The online quoting service was very easy to navigate...
Seniors Home Insurance
Product Review
Very comparative rates and very happy with policies
Service Review
The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates
Dianne Luc - 4 years ago
Courteous advisor, was honest about clarifying areas...
Seniors Home Insurance
Product Review
some Policy statements are unclear and a matter of interpretation. I won't know unless I make a claim if it was suitable for me.
Service Review
Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.
George Eldridge - 5 years ago
Very speedily connected to a consultant, good advice...
Seniors Home Insurance
Product Review
Service Review
Very speedily connected to a consultant, good advice and outcome./
Trusted Customer - 5 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 5 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 5 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 5 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 5 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Product Review
Competitive pricing and no hidden costs. Documentation shown in plain understandable English
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 5 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Product Review
As I haven't made a claim in years I only know the premium side of things. If you published the claims statistics - number of claims, number of satisfactory outcomes, time to settle etc I'd be better informed
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Trusted Customer - 5 years ago
My insurance policy was cheaper compared to my...
Seniors Home Insurance
Service Review
MY INSURANCE POLICY WAS CHEAPER COMPARED TO MY PREVIOUS POLICY.
Irene Ward - 5 years ago
The rep i spoke to was helpful and very professional
Seniors Home Insurance
Service Review
The Rep I spoke to was helpful and very professional
Mieke Symon - 5 years ago
I certainly will, alreadly planning my car insurance...
Seniors Home Insurance
Service Review
I certainly will, alreadly planning my car insurance soon, great and friendly service and very informative.
Vivienne Rodgers - 5 years ago
They were open & clear about all aspects of the...
Seniors Home Insurance
Service Review
They were open & clear about all aspects of the product I was interested in. The Agent was professional & friendly & helpful answering all my questions.
Trusted Customer - 5 years ago
Excellent customer service, extremely helpful and very...
Seniors Home Insurance
Service Review
Excellent Customer Service, extremely helpful and very polite. Pleasure to deal with.
Trusted Customer - 5 years ago
Appreciated the way that rick talked me through the...
Seniors Home Insurance
Service Review
appreciated the way that Rick talked me through the process and was happy to answer any questions I had with honesty
Trusted Customer - 5 years ago
Good n fast approach. clear, friendly n easy to...
Seniors Home Insurance
Service Review
Good n fast approach. Clear, friendly n easy to understand.
Mato Jaksic - 5 years ago
Easy to apply online
Seniors Home Insurance
Service Review
Easy to apply online
Trusted Customer - 5 years ago
Clear understanding of product - would recommend
Seniors Home Insurance
Service Review
Clear understanding of product - would recommend
Roy Layfield - 5 years ago
So friendly and helpful!
Seniors Home Insurance
Service Review
So friendly and helpful!
Dianne Thatcher - 5 years ago
Your company was referred to us by a friend and now i...
Seniors Home Insurance
Service Review
Your company was referred to us by a friend and now I can understand why. The online quote is so user friendly and the prompt contact from Daniel following this was welcomed. He helped me in a friendly professional way. I also like the way you can call back and ask to speak to the same person should you need to.
Brenda Murray - 5 years ago
The person i spoke to was very pleasant and very...
Seniors Home Insurance
Service Review
The person I spoke to was very pleasant and very helpful
Trusted Customer - 5 years ago
It seems good value and simple to understand.
Seniors Home Insurance
Product Review
It seems good value and simple to understand.
Karen Anderson - 5 years ago
Good value for the cover i requested
Seniors Home Insurance
Product Review
Good value for the cover I requested
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Competitive price and coverage
Seniors Home Insurance
Product Review
Competitive price and coverage
Trusted Customer - 5 years ago
Great price and service. we now have 4 policies with...
Seniors Home Insurance
Product Review
Great price and service. We now have 4 policies with them
Trusted Customer - 5 years ago
Have a variety of options to meet particular...
Seniors Home Insurance
Product Review
Have a variety of options to meet particular circumstances.
Trusted Customer - 5 years ago
I have already stated my thoughts but can add, the...
Seniors Home Insurance
Product Review
I have already stated my thoughts but can add, the prices were much lower than I had been paying, so everything about Seniors Insurance is tops with me.
Trusted Customer - 5 years ago
Comprehensive policy options, good price structure,...
Seniors Home Insurance
Product Review
Comprehensive policy options, good price structure, clear PDS, easy online tools.
Trusted Customer - 5 years ago
I should have changed earlier! big savings.
Seniors Home Insurance
Product Review
I should have changed earlier! Big savings.
Peter Mcmanus - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.