%
- Over all Percentage 94
- empty 8
Rated /5 from 980853898 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 980853898 customer reviews.
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Reviews
781-793 of 980 reviews
781-793 of 853 reviews
781-793 of 898 reviews
Trusted Customer - 4 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 4 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 5 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 5 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 5 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Product Review
Competitive pricing and no hidden costs. Documentation shown in plain understandable English
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 5 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Product Review
As I haven't made a claim in years I only know the premium side of things. If you published the claims statistics - number of claims, number of satisfactory outcomes, time to settle etc I'd be better informed
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Andy Stewart - 5 years ago
Was stepped through the whole thing by a very polite...
Seniors Home Insurance
Product Review
simple and saved some money
Service Review
was stepped through the whole thing by a very polite happy lady nothing was a problem
Ali B Yati - 5 years ago
Quick answer and friendly staff
Seniors Home Insurance
Product Review
Good explaining and expected price
Service Review
Quick answer and friendly staff
Trusted Customer - 5 years ago
Good customer service
Seniors Home Insurance
Product Review
Service Review
Good customer service
Trusted Customer - 5 years ago
Wanted to buy online but had an unanswered question so...
Seniors Home Insurance
Service Review
Wanted to buy online but had an unanswered question so I had to ring up. Very helpful consultant but it took much longer as he had to go through the whole process I had already done online.
Trusted Customer - 5 years ago
Excellent. very thorough. easy to understand.
Seniors Home Insurance
Product Review
Very competitive rates. Almost halved my premium from last insurer
Service Review
Excellent. Very thorough. Easy to understand.
Trusted Customer - 5 years ago
Clearly spoken staff understand the product explained...
Seniors Home Insurance
Product Review
Good price delivered a low excess
Service Review
Clearly spoken staff understand the product explained everything made me feel I can trust Australian Seniors. Understood no auto renewal.
Trusted Customer - 5 years ago
Excellent customer service, extremely helpful and very...
Seniors Home Insurance
Service Review
Excellent Customer Service, extremely helpful and very polite. Pleasure to deal with.
Trusted Customer - 5 years ago
Appreciated the way that rick talked me through the...
Seniors Home Insurance
Service Review
appreciated the way that Rick talked me through the process and was happy to answer any questions I had with honesty
Trusted Customer - 5 years ago
Good n fast approach. clear, friendly n easy to...
Seniors Home Insurance
Service Review
Good n fast approach. Clear, friendly n easy to understand.
Mato Jaksic - 5 years ago
Easy to apply online
Seniors Home Insurance
Service Review
Easy to apply online
Trusted Customer - 5 years ago
Clear understanding of product - would recommend
Seniors Home Insurance
Service Review
Clear understanding of product - would recommend
Roy Layfield - 5 years ago
So friendly and helpful!
Seniors Home Insurance
Service Review
So friendly and helpful!
Dianne Thatcher - 5 years ago
Your company was referred to us by a friend and now i...
Seniors Home Insurance
Service Review
Your company was referred to us by a friend and now I can understand why. The online quote is so user friendly and the prompt contact from Daniel following this was welcomed. He helped me in a friendly professional way. I also like the way you can call back and ask to speak to the same person should you need to.
Brenda Murray - 5 years ago
The person i spoke to was very pleasant and very...
Seniors Home Insurance
Service Review
The person I spoke to was very pleasant and very helpful
Robert Semmens - 5 years ago
Good value home & contents insurance and car insurance...
Seniors Home Insurance
Service Review
Good value Home & Contents Insurance and Car Insurance as well and a very easy online experience with good service.
Darren Buckley - 5 years ago
My consultant nina was extremely knowledgeable, polite...
Seniors Home Insurance
Service Review
My Consultant NINA was extremely knowledgeable, polite and an absolute pleasure to correspond with. Together we spent some time transferring two Car Policy’s and a Home Contents Policy from another provider to Senior’s. NINA assisted me in deciding what level of cover was appropriate and explained the basics of all policies. NINA must be a great asset to Seniors Insurance.
Trusted Customer - 5 years ago
The person i spoke too was very helpful and explained...
Seniors Home Insurance
Service Review
The person I spoke too was very helpful and explained everything in detail so I could understand it.
Trusted Customer - 5 years ago
Upon speaking with vanessa ( area manager) she...
Seniors Home Insurance
Service Review
Upon speaking with Vanessa ( Area Manager) she transferred my call to Deanne. I explained that I was interested in a policy and that we would be moving shortly. Deanne went through all the relevant options and I then decided to go with Aust Seniors. Deanne suggested that as I was moving it would be best to pay monthly for the next 2-3 months then start a new policy once we are settled into our new home. We thought that was a great idea, and that is exactly what we have done.
Trusted Customer - 5 years ago
I have already stated my thoughts but can add, the...
Seniors Home Insurance
Product Review
I have already stated my thoughts but can add, the prices were much lower than I had been paying, so everything about Seniors Insurance is tops with me.
Trusted Customer - 5 years ago
Comprehensive policy options, good price structure,...
Seniors Home Insurance
Product Review
Comprehensive policy options, good price structure, clear PDS, easy online tools.
Trusted Customer - 5 years ago
I should have changed earlier! big savings.
Seniors Home Insurance
Product Review
I should have changed earlier! Big savings.
Peter Mcmanus - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
It looks very good seemed to compare well with others.
Seniors Home Insurance
Product Review
It looks very good Seemed to compare well with others.
Trusted Customer - 5 years ago
Excellent value and coverage.
Seniors Home Insurance
Product Review
Excellent value and coverage.
Trusted Customer - 5 years ago
Cover needs more flexibility but meets our needs.
Seniors Home Insurance
Product Review
cover needs more flexibility but meets our needs.
Trusted Customer - 5 years ago
Australian seniors insurance were such a great website...
Seniors Home Insurance
Product Review
Australian Seniors Insurance were such a great website to use when I purchased Home and Contents that I also changed my Comprehensive Car Insurance over to Australian Seniors. Best website. Best price. Very happy customer.
Des - 5 years ago
Seniors Home Insurance
Product Review
Yvonne Kitchener - 5 years ago
Overall pleased with the cover offered
Seniors Home Insurance
Product Review
Overall pleased with the cover offered
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.