%
- Over all Percentage 94
- empty 8
Rated /5 from 997861915 Reviews
Australian Seniors Reviews
949494% of our customers are pleased with our products and services out of 997861915 customer reviews.
Authentic reviews powered by Feefo
Reviews
793-805 of 997 reviews
793-805 of 861 reviews
793-805 of 915 reviews
Pamela Miles - 5 years ago
Great prices and coverage. i hope this continues if we...
Seniors Home Insurance
Product Review
Very good premiums. thanks
Service Review
Great prices and coverage. i hope this continues if we ever have to make a claim
Brian Strang - 5 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Product Review
great value and application procedure
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Trusted Customer - 5 years ago
The online quoting service was very easy to navigate...
Seniors Home Insurance
Product Review
Very comparative rates and very happy with policies
Service Review
The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates
Dianne Luc - 5 years ago
Courteous advisor, was honest about clarifying areas...
Seniors Home Insurance
Product Review
some Policy statements are unclear and a matter of interpretation. I won't know unless I make a claim if it was suitable for me.
Service Review
Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.
George Eldridge - 5 years ago
Very speedily connected to a consultant, good advice...
Seniors Home Insurance
Product Review
Service Review
Very speedily connected to a consultant, good advice and outcome./
Trusted Customer - 5 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 5 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 5 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 5 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 5 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Product Review
Competitive pricing and no hidden costs. Documentation shown in plain understandable English
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 5 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Product Review
As I haven't made a claim in years I only know the premium side of things. If you published the claims statistics - number of claims, number of satisfactory outcomes, time to settle etc I'd be better informed
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Andy Stewart - 5 years ago
Was stepped through the whole thing by a very polite...
Seniors Home Insurance
Product Review
simple and saved some money
Service Review
was stepped through the whole thing by a very polite happy lady nothing was a problem
Trusted Customer - 5 years ago
Clear understanding of product - would recommend
Seniors Home Insurance
Service Review
Clear understanding of product - would recommend
Roy Layfield - 5 years ago
So friendly and helpful!
Seniors Home Insurance
Service Review
So friendly and helpful!
Dianne Thatcher - 5 years ago
Your company was referred to us by a friend and now i...
Seniors Home Insurance
Service Review
Your company was referred to us by a friend and now I can understand why. The online quote is so user friendly and the prompt contact from Daniel following this was welcomed. He helped me in a friendly professional way. I also like the way you can call back and ask to speak to the same person should you need to.
Brenda Murray - 5 years ago
The person i spoke to was very pleasant and very...
Seniors Home Insurance
Service Review
The person I spoke to was very pleasant and very helpful
Robert Semmens - 5 years ago
Good value home & contents insurance and car insurance...
Seniors Home Insurance
Service Review
Good value Home & Contents Insurance and Car Insurance as well and a very easy online experience with good service.
Darren Buckley - 5 years ago
My consultant nina was extremely knowledgeable, polite...
Seniors Home Insurance
Service Review
My Consultant NINA was extremely knowledgeable, polite and an absolute pleasure to correspond with. Together we spent some time transferring two Car Policy’s and a Home Contents Policy from another provider to Senior’s. NINA assisted me in deciding what level of cover was appropriate and explained the basics of all policies. NINA must be a great asset to Seniors Insurance.
Trusted Customer - 5 years ago
The person i spoke too was very helpful and explained...
Seniors Home Insurance
Service Review
The person I spoke too was very helpful and explained everything in detail so I could understand it.
Trusted Customer - 5 years ago
Upon speaking with vanessa ( area manager) she...
Seniors Home Insurance
Service Review
Upon speaking with Vanessa ( Area Manager) she transferred my call to Deanne. I explained that I was interested in a policy and that we would be moving shortly. Deanne went through all the relevant options and I then decided to go with Aust Seniors. Deanne suggested that as I was moving it would be best to pay monthly for the next 2-3 months then start a new policy once we are settled into our new home. We thought that was a great idea, and that is exactly what we have done.
Trusted Customer - 5 years ago
Informative and very patient regarding my questions.
Seniors Home Insurance
Service Review
Informative and very patient regarding my questions.
Trusted Customer - 5 years ago
Excellant service.fair price,would recomend to all...
Seniors Home Insurance
Service Review
excellant service.fair price,would recomend to all seniors
Robert Peters - 5 years ago
The person was extremely helpful and exact and knew...
Seniors Home Insurance
Service Review
The person was extremely helpful and exact and knew his product extremely well. Helped with all my questions. Would recommend Seniors to anyone.
Trusted Customer - 5 years ago
Good in every way, service and quote.
Seniors Home Insurance
Service Review
Good in every way, service and quote.
Karen Anderson - 5 years ago
Good value for the cover i requested
Seniors Home Insurance
Product Review
Good value for the cover I requested
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Competitive price and coverage
Seniors Home Insurance
Product Review
Competitive price and coverage
Trusted Customer - 5 years ago
Great price and service. we now have 4 policies with...
Seniors Home Insurance
Product Review
Great price and service. We now have 4 policies with them
Trusted Customer - 5 years ago
Have a variety of options to meet particular...
Seniors Home Insurance
Product Review
Have a variety of options to meet particular circumstances.
Trusted Customer - 5 years ago
I have already stated my thoughts but can add, the...
Seniors Home Insurance
Product Review
I have already stated my thoughts but can add, the prices were much lower than I had been paying, so everything about Seniors Insurance is tops with me.
Trusted Customer - 5 years ago
Comprehensive policy options, good price structure,...
Seniors Home Insurance
Product Review
Comprehensive policy options, good price structure, clear PDS, easy online tools.
Trusted Customer - 5 years ago
I should have changed earlier! big savings.
Seniors Home Insurance
Product Review
I should have changed earlier! Big savings.
Peter Mcmanus - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 5 years ago
It looks very good seemed to compare well with others.
Seniors Home Insurance
Product Review
It looks very good Seemed to compare well with others.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.