%
- Over all Percentage 94
- empty 8
Rated /5 from 796734714 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 796734714 customer reviews.
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Reviews
277-289 of 796 reviews
277-289 of 734 reviews
277-289 of 714 reviews
Glen Coombe - 2 years ago
The lady that i spoke to was wonderful!!!! i truly...
Seniors Home Insurance
Product Review
Great!! Thank you so very much.
Service Review
The Lady that I spoke to was Wonderful!!!! I Truly feel for all the Staff, having to read out such an amount of of the Critical Information, (They need to have a Glass of Water handy, for afterwards, whew!!). I'm Truly Grateful for the Products available, and the fact that I'm eligable for various discounts, mmmm, I must be aging.... I Truly Appreciate with being looked after, with 40+ years in Retail myself, as some Customers that I served needed to take a Chill Pill.... So Many Thanks, Australian Seniors Insurance, for being there when I needed you. Glen
Trusted Customer - 2 years ago
Very friendly and helpful had patience and answered...
Seniors Home Insurance
Product Review
Service Review
Very Friendly and helpful had patience and answered our questions
Kevin Muir - 2 years ago
The simplicity of the online application
Seniors Home Insurance
Product Review
The simplicity of the online application
Service Review
The simplicity of the online application
Trusted Customer - 2 years ago
Knowledgeable assistant very helpful.
Seniors Home Insurance
Product Review
Service Review
Knowledgeable assistant very helpful.
Louise Sadler - 2 years ago
Best staff in any call centre; ever. really friendly,...
Seniors Home Insurance
Product Review
Did my homework and Australian Seniors' was the most competitive price.
Service Review
Best staff in any call centre; ever. Really friendly, polite and helpful. I've already given gold stars and elephant stamps to Nikki and Justin and kudos to Australian Seniors.
John Hegarty - 2 years ago
All aspects thoroughly explained and questions...
Seniors Home Insurance
Product Review
Covered what I needed at a reasonable price.
Service Review
All aspects thoroughly explained and questions answered.
Trevor Cox - 2 years ago
Polite and easy to talk to
Seniors Home Insurance
Product Review
all Insurance Companies are expensive
Service Review
polite and easy to talk to
Trusted Customer - 2 years ago
Yes i would buy again and recommend them because of...
Seniors Home Insurance
Service Review
Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Product Review
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Service Review
listened to our needs and assisted in achieving required results.
Linda Bracken - 2 years ago
The telephone representative spoke clearly and with a...
Seniors Home Insurance
Service Review
The telephone representative spoke clearly and with a measured pace -(not in the "chipmunk" cadence of today's fashion where vowels get pulverized and consonants obliterated , at rapid speed). She was meticulous in double checking the information with both of us. However, when she read out the extensive "Verbal Contract" and the mass of questions that this incorporated -(of which the vendor keeps a recorded copy), she could not guarantee that the consumer (us) would have access to either the recorded Verbal Contract - or a transcript of it. This is a systemic perversion. Both parties to a contract should have verbatim copies of it - otherwise either party can withdraw. Samuel Goldwyn, the Hollywood movie mogul, said “A verbal contract isn't worth the paper it's written on”
John Campbell - 2 years ago
Purchased policy online and instructions were laid out...
Seniors Home Insurance
Service Review
purchased policy online and instructions were laid out very well and easy to fill in details required.
Gina Pangallo - 2 years ago
Adam was very helpful and explained the policy so we...
Seniors Home Insurance
Service Review
Adam was very helpful and explained the policy so we had a great understanding of each section that was required.
Trusted Customer - 2 years ago
I changed my home building insurance to aust seniors...
Seniors Home Insurance
Service Review
I changed my home building insurance to Aust Seniors as I saved at least 50% on the renewal policy I received from one of the big banks. The coverage is very comparable so it is a massive saving. The rep that contacted me after my online quote was very helpful and efficient.
Trusted Customer - 2 years ago
I found the website and was very happy to find the...
Seniors Home Insurance
Service Review
I found the website and was very happy to find the premium for our home insurance was much better than the company we have been with for over 30 yeas, no claims
Douglas - 2 years ago
Brilliant customer service, phones answered within 10...
Seniors Home Insurance
Service Review
Brilliant Customer service, phones answered within 10 seconds no wait times. The Customer Services officer dealing with my case, was very polite, courteous, friendly and explained everything in detail, well spoken and extremely well presented. No questions were left unanswered. The icing on the cake was the huge savings in my pocket. It's been an absolute pleasure dealing with Australian Seniors, looking forward to dealing this Company again. I would rate you more than 5 Stars given the option. Highly recommend.
Anthony Carroll - 2 years ago
Compared offer with existing cover , good
Seniors Home Insurance
Service Review
Compared offer with existing cover , good
Trusted Customer - 2 years ago
Iit was very easy to get a quote online and i was...
Seniors Home Insurance
Service Review
Iit was very easy to get a quote online and I was contacted soon after by phone. The person I spoke to was very helpful in assisting with the right policy to insure my new home and contents. Excellent customer service.
Ila Howard - 2 years ago
Easy to understand policy and person who spoke over...
Seniors Home Insurance
Service Review
Easy to understand policy and person who spoke over phone. Could understand every statement
Trusted Customer - 2 years ago
Saved me over $200 on my contents insurance
Seniors Home Insurance
Service Review
Saved me over $200 on my Contents insurance
Trusted Customer - 2 years ago
Good value
Seniors Home Insurance
Service Review
Good value
Karen Macalister - 2 years ago
The person was helpful and listened to what i wanted
Seniors Home Insurance
Service Review
the person was helpful and listened to what I wanted
David Patty Lawrance - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Value for money and very happy with the savings.
Seniors Home Insurance
Product Review
Value for money and very happy with the savings.
Ross Coyle - 2 years ago
The insurance was considerably lower than my previous...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
David Atkinson - 2 years ago
Great product and service. friendly staff, very helpful
Seniors Home Insurance
Product Review
great product and service. Friendly staff, very helpful
Keith Hunt - 2 years ago
Seniors Home Insurance
Product Review
Wayne Kingston - 2 years ago
Very good policy easy to comprehend
Seniors Home Insurance
Product Review
Very good policy Easy to comprehend
Jennifer Collins - 2 years ago
The policy suited my needs.
Seniors Home Insurance
Product Review
The policy suited my needs.
Louise Thompson - 2 years ago
Absolutely on the ball and answered every question i...
Seniors Home Insurance
Product Review
Absolutely on the ball and answered every question I could think of
Trusted Customer - 2 years ago
Because i haven't had much to do with this product as...
Seniors Home Insurance
Product Review
Because I haven't had much to do with this product as yet. Not really as the policies have just started
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Because the home and contents insurance was a lot...
Seniors Home Insurance
Product Review
Because the home and contents insurance was a lot better than what Suncorp was offering.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.