Reviews
277-289 of 930 reviews
277-289 of 818 reviews
277-289 of 847 reviews
Neale Anderson - 2 years ago
Well it’s all on line so i haven’t had any “service”...
Seniors Home Insurance
Product Review
Easy online process. All the info you need is there. Excellent prices. Haven’t made any claims yet so can’t comment on that element.
Service Review
Well it’s all on line so I haven’t had any “service” as such but the process was pretty easy. I did get a follow up call after I’d completed signing up. I didn’t have any Qs so it wasn’t useful at the time.
Trusted Customer - 2 years ago
I have already done that.
Seniors Home Insurance
Product Review
All OK in the end but going through the application a second time was tedious and could have been circumvented by emailing the first interview to us for our perusal.
Service Review
I have already done that.
Trusted Customer - 2 years ago
I didn't deal with a company representative. the...
Seniors Home Insurance
Product Review
I was happy with the quote - much cheaper for more cover than with my previous company. The whole process was completed quickly on the internet.
Service Review
I didn't deal with a company representative. The whole transaction was easily completed on the internet.
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Easy to do and very quick
David Griffiths - 2 years ago
Waiting to hear from seniors regarding choice of...
Seniors Home Insurance
Product Review
Waiting to hear from seniors re choice of repairers.
Service Review
Waiting to hear from seniors regarding choice of repairers. Will not have JLGroup on the premises because of there unqualified workmanship. Seniors OK if they don't use shoddy repairers.
Maureeen Pickstone - 2 years ago
Seniors Home Insurance
Product Review
I was very happy with the clarity of speech and attention to my requirements and all my questions were answered with clarity. My decision to accept Australian Seniors proposal for Insurance was done with confidence knowing I had made the right decision after the contents of the Policy was gone through in such detail by the Consultant who was very courteous and polite. Thank you
Trusted Customer - 2 years ago
Clear and informative communication. the time taken...
Seniors Home Insurance
Product Review
Seniors provided good options with clear explanations of the details for our home and contents insurance, both via the website and phone contact. We are happy with the way our enquiry and purchase was handled. Very professional and considerate of individual requirements. Thank you for making our decision easier.
Service Review
Clear and informative communication. The time taken to explain and work through our enquiry was comforting and considerate.
Michael Swain - 2 years ago
Good information provided during the lengthy process.
Seniors Home Insurance
Product Review
Very thorough and informative representative.
Service Review
Good information provided during the lengthy process.
Cathy Campbell - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Home Insurance
Product Review
Lyn was very courteous and helpful in clarifying various parts of the product I purchased.
Sandra Gilligan - 2 years ago
Seniors Home Insurance
Product Review
The whole experience was exceptional. The sales consultant, the contents/price of the policy... I already have car insurance with Aust Seniors and now have purchased house/contents. They are professional, courteous and extremely good value. Will always try them first when arranging quotes.
Trusted Customer - 2 years ago
Excellent
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
Service Review
Excellent
Trusted Customer - 2 years ago
Easy use online helpful customer service when i...
Seniors Home Insurance
Service Review
Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider
Trusted Customer - 2 years ago
Erin was very professional and knew the product she wa...
Seniors Home Insurance
Service Review
erin was very professional and knew the product she wa selling which makes a difference
Trusted Customer - 2 years ago
Web site is the usual extensive unhelpful information...
Seniors Home Insurance
Service Review
Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.
David Ewington - 2 years ago
I found the service and overall assistance very good...
Seniors Home Insurance
Service Review
I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.
Trusted Customer - 2 years ago
She was very clear to understand and very polite the...
Seniors Home Insurance
Service Review
She was very clear to understand and very polite The phone call didn’t go overseas
Peter Stamenkovic - 2 years ago
Very friendly staff and explained my options in a...
Seniors Home Insurance
Service Review
Very friendly staff and explained my options in a professional manner
Trusted Customer - 2 years ago
Absolutely excellent service, a real person to talk to...
Seniors Home Insurance
Service Review
Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.
Trusted Customer - 2 years ago
Very professional and polite
Seniors Home Insurance
Service Review
very professional and polite
Robyn Leonie Coleman - 2 years ago
Very helpful and provided information and policy in...
Seniors Home Insurance
Service Review
Very helpful and provided information and policy in relation to my queries in a very efficient manner
David Pickard - 2 years ago
Got back to me within 2 minutes. very easy process and...
Seniors Home Insurance
Service Review
got back to me within 2 minutes. very easy process and much cheaper than my quote from my last insurer.
Trusted Customer - 2 years ago
Only online did not speak with anyone easy to use
Seniors Home Insurance
Service Review
Only online Did not speak with anyone Easy to use
Trusted Customer - 2 years ago
Th gentleman was thorough, helpful and patient.
Seniors Home Insurance
Service Review
Th gentleman was thorough, helpful and patient.
Neale Anderson - 2 years ago
Easy online process. all the info you need is...
Seniors Home Insurance
Product Review
Easy online process. All the info you need is there. Excellent prices. Haven’t made any claims yet so can’t comment on that element.
Trusted Customer - 2 years ago
All ok in the end but going through the application a...
Seniors Home Insurance
Product Review
All OK in the end but going through the application a second time was tedious and could have been circumvented by emailing the first interview to us for our perusal.
Trusted Customer - 2 years ago
I was happy with the quote - much cheaper for more...
Seniors Home Insurance
Product Review
I was happy with the quote - much cheaper for more cover than with my previous company. The whole process was completed quickly on the internet.
Trusted Customer - 2 years ago
Easy to do and very quick
Seniors Home Insurance
Product Review
Easy to do and very quick
David Griffiths - 2 years ago
Waiting to hear from seniors re choice of repairers.
Seniors Home Insurance
Product Review
Waiting to hear from seniors re choice of repairers.
Maureeen Pickstone - 2 years ago
I was very happy with the clarity of speech and...
Seniors Home Insurance
Product Review
I was very happy with the clarity of speech and attention to my requirements and all my questions were answered with clarity. My decision to accept Australian Seniors proposal for Insurance was done with confidence knowing I had made the right decision after the contents of the Policy was gone through in such detail by the Consultant who was very courteous and polite. Thank you
Trusted Customer - 2 years ago
Seniors provided good options with clear explanations...
Seniors Home Insurance
Product Review
Seniors provided good options with clear explanations of the details for our home and contents insurance, both via the website and phone contact. We are happy with the way our enquiry and purchase was handled. Very professional and considerate of individual requirements. Thank you for making our decision easier.
Michael Swain - 2 years ago
Very thorough and informative representative.
Seniors Home Insurance
Product Review
Very thorough and informative representative.
Cathy Campbell - 2 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 2 years ago
Lyn was very courteous and helpful in clarifying...
Seniors Home Insurance
Product Review
Lyn was very courteous and helpful in clarifying various parts of the product I purchased.
Sandra Gilligan - 2 years ago
The whole experience was exceptional. the sales...
Seniors Home Insurance
Product Review
The whole experience was exceptional. The sales consultant, the contents/price of the policy... I already have car insurance with Aust Seniors and now have purchased house/contents. They are professional, courteous and extremely good value. Will always try them first when arranging quotes.
Trusted Customer - 2 years ago
Excellent service. easy to understand and explained...
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
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