%
- Over all Percentage 94
- empty 8
Rated /5 from 913806831 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 913806831 customer reviews.
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Reviews
277-289 of 913 reviews
277-289 of 806 reviews
277-289 of 831 reviews
Lebby Panayiotou - a year ago
Good service, website is as it should be, easy to...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Service Review
Good service, website is as it should be, easy to navigate straight forward.
Raymond Lindwall - a year ago
Quick response and clear and concise information...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
Service Review
Quick response and clear and concise information provided.
William Tinker - a year ago
Not sure that i got any service from australian...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Service Review
Not sure that I got any service from Australian Seniors directly - I was dealing with an insurance agent on their behalf.
Trusted Customer - a year ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Philip Brown - a year ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - a year ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - a year ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - a year ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Service Review
Excellent
Michael Galea - 2 years ago
Price for vehicle insurance good. requirement for 2...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Service Review
Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.
Trusted Customer - 2 years ago
We discussed our problems with our previous insurer...
Seniors Home Insurance
Service Review
We discussed our problems with our previous insurer and any problems we had ith them and were assured that will not happen with Seniors. although the premiums are higher. we feel more comfertable
Ricky Ware - 2 years ago
Easy to do
Seniors Home Insurance
Service Review
Easy to do
Eugene Frolchenko - 2 years ago
I was satisfied with the responses i received from my...
Seniors Home Insurance
Service Review
I was satisfied with the responses I received from my questions. I was also happy with the quote I received.
Doug Farlow - 2 years ago
Very helpful
Seniors Home Insurance
Service Review
very helpful
Trusted Customer - 2 years ago
Happy with phone assistance. very professional and...
Seniors Home Insurance
Service Review
Happy with phone assistance. Very professional and well spoken representative with full description of insurance policy and coverage.
Frederik Preisler - 2 years ago
I wanted to give zero stars
Seniors Home Insurance
Service Review
I wanted to give zero stars
Trusted Customer - 2 years ago
Well commuicated and ran through all my avalible types...
Seniors Home Insurance
Service Review
Well commuicated and ran through all my avalible types of polisies
Trusted Customer - 2 years ago
Competitive pricing for home and contents insurance.
Seniors Home Insurance
Service Review
Competitive pricing for home and contents insurance.
Trusted Customer - 2 years ago
Definitely would recommend to our friends, good...
Seniors Home Insurance
Service Review
Definitely would recommend to our friends, good customer service and friendly staff.
Thien Lim - 2 years ago
Good service
Seniors Home Insurance
Service Review
Good Service
Glen Coombe - 2 years ago
The lady that i spoke to was wonderful!!!! i truly...
Seniors Home Insurance
Service Review
The Lady that I spoke to was Wonderful!!!! I Truly feel for all the Staff, having to read out such an amount of of the Critical Information, (They need to have a Glass of Water handy, for afterwards, whew!!). I'm Truly Grateful for the Products available, and the fact that I'm eligable for various discounts, mmmm, I must be aging.... I Truly Appreciate with being looked after, with 40+ years in Retail myself, as some Customers that I served needed to take a Chill Pill.... So Many Thanks, Australian Seniors Insurance, for being there when I needed you. Glen
Trusted Customer - 2 years ago
Very friendly and helpful had patience and answered...
Seniors Home Insurance
Service Review
Very Friendly and helpful had patience and answered our questions
Lebby Panayiotou - a year ago
I purchased contents insurance using the website, my...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Raymond Lindwall - a year ago
Easy to deal with and very good value for money, as...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
William Tinker - a year ago
Attempting what should be a simple exercise of...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Trusted Customer - a year ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Philip Brown - a year ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - a year ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - a year ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - a year ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - a year ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Trusted Customer - a year ago
Well proiced policy, easy to access, anbd responsive...
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Michael Galea - 2 years ago
Price good. the process for obtaining a price is...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.