%
- Over all Percentage 94
- empty 8
Rated /5 from 903800821 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 903800821 customer reviews.
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Reviews
265-277 of 903 reviews
265-277 of 800 reviews
265-277 of 821 reviews
Trusted Customer - a year ago
I called to get details of their home contents...
Seniors Home Insurance
Product Review
Great service on the phone. The assistant used clear and accurate language in answering our questions. A good value product but we have no claims experience to share.
Service Review
I called to get details of their home contents insurance. All our concerns were answered clearly and honestly. We were happy to change to this insurer after the phone call. Good service and a good value product.
Trusted Customer - a year ago
Very thorough competitive pricing
Seniors Home Insurance
Product Review
Service Review
Very thorough Competitive pricing
Lebby Panayiotou - a year ago
Good service, website is as it should be, easy to...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Service Review
Good service, website is as it should be, easy to navigate straight forward.
Raymond Lindwall - a year ago
Quick response and clear and concise information...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
Service Review
Quick response and clear and concise information provided.
William Tinker - a year ago
Not sure that i got any service from australian...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Service Review
Not sure that I got any service from Australian Seniors directly - I was dealing with an insurance agent on their behalf.
Trusted Customer - a year ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Philip Brown - a year ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - a year ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - a year ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - a year ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - 2 years ago
Absolutely excellent service, a real person to talk to...
Seniors Home Insurance
Service Review
Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.
Trusted Customer - 2 years ago
Very professional and polite
Seniors Home Insurance
Service Review
very professional and polite
Robyn Leonie Coleman - 2 years ago
Very helpful and provided information and policy in...
Seniors Home Insurance
Service Review
Very helpful and provided information and policy in relation to my queries in a very efficient manner
David Pickard - 2 years ago
Got back to me within 2 minutes. very easy process and...
Seniors Home Insurance
Service Review
got back to me within 2 minutes. very easy process and much cheaper than my quote from my last insurer.
Trusted Customer - 2 years ago
Only online did not speak with anyone easy to use
Seniors Home Insurance
Service Review
Only online Did not speak with anyone Easy to use
Trusted Customer - 2 years ago
Th gentleman was thorough, helpful and patient.
Seniors Home Insurance
Service Review
Th gentleman was thorough, helpful and patient.
Trusted Customer - 2 years ago
We discussed our problems with our previous insurer...
Seniors Home Insurance
Service Review
We discussed our problems with our previous insurer and any problems we had ith them and were assured that will not happen with Seniors. although the premiums are higher. we feel more comfertable
Ricky Ware - 2 years ago
Easy to do
Seniors Home Insurance
Service Review
Easy to do
Eugene Frolchenko - 2 years ago
I was satisfied with the responses i received from my...
Seniors Home Insurance
Service Review
I was satisfied with the responses I received from my questions. I was also happy with the quote I received.
Doug Farlow - 2 years ago
Very helpful
Seniors Home Insurance
Service Review
very helpful
Trusted Customer - 2 years ago
Happy with phone assistance. very professional and...
Seniors Home Insurance
Service Review
Happy with phone assistance. Very professional and well spoken representative with full description of insurance policy and coverage.
Frederik Preisler - 2 years ago
I wanted to give zero stars
Seniors Home Insurance
Service Review
I wanted to give zero stars
Trusted Customer - a year ago
Great service on the phone. the assistant used clear...
Seniors Home Insurance
Product Review
Great service on the phone. The assistant used clear and accurate language in answering our questions. A good value product but we have no claims experience to share.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Lebby Panayiotou - a year ago
I purchased contents insurance using the website, my...
Seniors Home Insurance
Product Review
I purchased contents insurance using the website, my experience was positive, very smooth process and an excellent price.
Raymond Lindwall - a year ago
Easy to deal with and very good value for money, as...
Seniors Home Insurance
Product Review
Easy to deal with and very good value for money, as well as providing comfort in the knowledge that should trouble occur we have a solid backing.
William Tinker - a year ago
Attempting what should be a simple exercise of...
Seniors Home Insurance
Product Review
Attempting what should be a simple exercise of obtaining contents insurance, took a series of online questions, followed by a 20 minute phone conversation, followed by a second 20 minute conversation. In the end the price was the cheapest, but... the two biggest concerns I had were not addressed. 1. I was not able to cover my laptop computer as a "mobile valuable" for trips away from home. 2. The only payment option was direct debit out of my bank account, whereas I prefer to pay by bank transfer or B-Pay. So it ended up being a reluctant purchase.
Trusted Customer - a year ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Philip Brown - a year ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - a year ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - a year ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - a year ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - a year ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.