%
- Over all Percentage 94
- empty 8
Rated /5 from 861771779 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 861771779 customer reviews.
Authentic reviews powered by Feefo
Reviews
253-265 of 861 reviews
253-265 of 771 reviews
253-265 of 779 reviews
Jane Lawton - a year ago
I left my other insurance company because to get a...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Service Review
I left my other insurance company because to get a question answered it took me over 2 hours on the phone. Australian Seniors answered the phone with a person within minutes.
Paul Hewitt - a year ago
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - a year ago
Excellent
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Service Review
Excellent
Trusted Customer - a year ago
No problems
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Service Review
No problems
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
very easy to change from our previous provider who we had been with for several years, our current home and contents insurance premiums are 20 percent cheaper under written by the same insurance company
Jennifer Peake - a year ago
Always friendly and helpful
Seniors Home Insurance
Product Review
Very efficient service great products. I am taking out car and Home and Contents Insurance
Service Review
Always friendly and helpful
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Same as before
Seniors Home Insurance
Product Review
Helpful, professional, and pleasant
Service Review
Same as before
Ewen Neill - a year ago
Good knowledge.
Seniors Home Insurance
Product Review
Knowledge of insurance policies required was very good, nothing was too much trouble for questions asked. I changed both household and my car policies.
Service Review
Good knowledge.
Trusted Customer - a year ago
The service was good and very helpful
Seniors Home Insurance
Product Review
Service was good with all inquiries answered
Service Review
The service was good and very helpful
Philip Tunstall - a year ago
Extremely professional, understanding and helpful....
Seniors Home Insurance
Product Review
Service Review
Extremely professional, understanding and helpful. Great to be able to easily talk to someone who can help and answer your queries.
Trusted Customer - 2 years ago
Very friendly and helpful had patience and answered...
Seniors Home Insurance
Service Review
Very Friendly and helpful had patience and answered our questions
Kevin Muir - 2 years ago
The simplicity of the online application
Seniors Home Insurance
Service Review
The simplicity of the online application
Trusted Customer - 2 years ago
Knowledgeable assistant very helpful.
Seniors Home Insurance
Service Review
Knowledgeable assistant very helpful.
Louise Sadler - 2 years ago
Best staff in any call centre; ever. really friendly,...
Seniors Home Insurance
Service Review
Best staff in any call centre; ever. Really friendly, polite and helpful. I've already given gold stars and elephant stamps to Nikki and Justin and kudos to Australian Seniors.
John Hegarty - 2 years ago
All aspects thoroughly explained and questions...
Seniors Home Insurance
Service Review
All aspects thoroughly explained and questions answered.
Trevor Cox - 2 years ago
Polite and easy to talk to
Seniors Home Insurance
Service Review
polite and easy to talk to
Trusted Customer - 2 years ago
Yes i would buy again and recommend them because of...
Seniors Home Insurance
Service Review
Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Jane Lawton - a year ago
Better coverage at a better price. they answered the...
Seniors Home Insurance
Product Review
Better coverage at a better price. They answered the phone promptly
Paul Hewitt - a year ago
Personal contact and helpful information. good cover...
Seniors Home Insurance
Product Review
Personal contact and helpful information. Good cover at a better price.
Gayner Buckley - a year ago
The quote was so competitive i had to go ahead with...
Seniors Home Insurance
Product Review
The quote was so competitive I had to go ahead with the house & contents insurance The staff on the phone were so helpful
Trusted Customer - a year ago
No trouble to organise insurance online
Seniors Home Insurance
Product Review
No trouble to organise insurance online
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Very easy to change from our previous provider who we...
Seniors Home Insurance
Product Review
very easy to change from our previous provider who we had been with for several years, our current home and contents insurance premiums are 20 percent cheaper under written by the same insurance company
Jennifer Peake - a year ago
Very efficient service great products. i am taking out...
Seniors Home Insurance
Product Review
Very efficient service great products. I am taking out car and Home and Contents Insurance
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Helpful, professional, and pleasant
Seniors Home Insurance
Product Review
Helpful, professional, and pleasant
Ewen Neill - a year ago
Knowledge of insurance policies required was very...
Seniors Home Insurance
Product Review
Knowledge of insurance policies required was very good, nothing was too much trouble for questions asked. I changed both household and my car policies.
Trusted Customer - a year ago
Service was good with all inquiries answered
Seniors Home Insurance
Product Review
Service was good with all inquiries answered
Philip Tunstall - a year ago
Seniors Home Insurance
Product Review
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.