%
- Over all Percentage 94
- empty 8
Rated /5 from 903800821 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 903800821 customer reviews.
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Reviews
253-265 of 903 reviews
253-265 of 800 reviews
253-265 of 821 reviews
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Easy to do and very quick
David Griffiths - a year ago
Waiting to hear from seniors regarding choice of...
Seniors Home Insurance
Product Review
Waiting to hear from seniors re choice of repairers.
Service Review
Waiting to hear from seniors regarding choice of repairers. Will not have JLGroup on the premises because of there unqualified workmanship. Seniors OK if they don't use shoddy repairers.
Maureeen Pickstone - a year ago
Seniors Home Insurance
Product Review
I was very happy with the clarity of speech and attention to my requirements and all my questions were answered with clarity. My decision to accept Australian Seniors proposal for Insurance was done with confidence knowing I had made the right decision after the contents of the Policy was gone through in such detail by the Consultant who was very courteous and polite. Thank you
Trusted Customer - a year ago
Clear and informative communication. the time taken...
Seniors Home Insurance
Product Review
Seniors provided good options with clear explanations of the details for our home and contents insurance, both via the website and phone contact. We are happy with the way our enquiry and purchase was handled. Very professional and considerate of individual requirements. Thank you for making our decision easier.
Service Review
Clear and informative communication. The time taken to explain and work through our enquiry was comforting and considerate.
Michael Swain - a year ago
Good information provided during the lengthy process.
Seniors Home Insurance
Product Review
Very thorough and informative representative.
Service Review
Good information provided during the lengthy process.
Cathy Campbell - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Lyn was very courteous and helpful in clarifying various parts of the product I purchased.
Sandra Gilligan - a year ago
Seniors Home Insurance
Product Review
The whole experience was exceptional. The sales consultant, the contents/price of the policy... I already have car insurance with Aust Seniors and now have purchased house/contents. They are professional, courteous and extremely good value. Will always try them first when arranging quotes.
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
Service Review
Excellent
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
Call centre was very helpful and patient with my request and quote was much cheaper compared to other insurers
Service Review
Excellent
Maria Pak - a year ago
Good value
Seniors Home Insurance
Product Review
Good value
Service Review
Good value
Martin Walters - a year ago
See my previous comments on the page before.
Seniors Home Insurance
Product Review
Erin from Australian Seniors was fantastic to deal with from start to finish. She was prompt and professional at all times and explained everything in an easy to understand way - in good English (for a change). She also called back exactly when she said she would every time. I can't speak for the "claims process" but I can thoroughly recommend the quoting and on-boarding process.
Service Review
See my previous comments on the page before.
Maureen Agars - 2 years ago
Yes i was happy with the payments i could afford
Seniors Home Insurance
Service Review
Yes I was happy with the payments I could afford
Juliet Anne Clapham - 2 years ago
Fantastic service
Seniors Home Insurance
Service Review
Fantastic service
Trusted Customer - 2 years ago
The representative did not listen and left off...
Seniors Home Insurance
Service Review
The representative did not listen and left off important personal effects I wanted insured - even though I told her many times I needed the cover. In her wisdom she left it off - the difference in premium meant I took my business elsewhere
Trusted Customer - 2 years ago
I have always been a loyal customer but decided to...
Seniors Home Insurance
Service Review
I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.
Paul Beecroft - 2 years ago
Very thorough and helpful. expertly explained.
Seniors Home Insurance
Service Review
Very Thorough and helpful. Expertly explained.
Salih Tanol - 2 years ago
Good thank you
Seniors Home Insurance
Service Review
Good Thank you
Trusted Customer - 2 years ago
Easy use online helpful customer service when i...
Seniors Home Insurance
Service Review
Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider
Trusted Customer - 2 years ago
Erin was very professional and knew the product she wa...
Seniors Home Insurance
Service Review
erin was very professional and knew the product she wa selling which makes a difference
Trusted Customer - 2 years ago
Web site is the usual extensive unhelpful information...
Seniors Home Insurance
Service Review
Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.
David Ewington - 2 years ago
I found the service and overall assistance very good...
Seniors Home Insurance
Service Review
I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.
Trusted Customer - 2 years ago
She was very clear to understand and very polite the...
Seniors Home Insurance
Service Review
She was very clear to understand and very polite The phone call didn’t go overseas
Peter Stamenkovic - 2 years ago
Very friendly staff and explained my options in a...
Seniors Home Insurance
Service Review
Very friendly staff and explained my options in a professional manner
Trusted Customer - a year ago
Easy to do and very quick
Seniors Home Insurance
Product Review
Easy to do and very quick
David Griffiths - a year ago
Waiting to hear from seniors re choice of repairers.
Seniors Home Insurance
Product Review
Waiting to hear from seniors re choice of repairers.
Maureeen Pickstone - a year ago
I was very happy with the clarity of speech and...
Seniors Home Insurance
Product Review
I was very happy with the clarity of speech and attention to my requirements and all my questions were answered with clarity. My decision to accept Australian Seniors proposal for Insurance was done with confidence knowing I had made the right decision after the contents of the Policy was gone through in such detail by the Consultant who was very courteous and polite. Thank you
Trusted Customer - a year ago
Seniors provided good options with clear explanations...
Seniors Home Insurance
Product Review
Seniors provided good options with clear explanations of the details for our home and contents insurance, both via the website and phone contact. We are happy with the way our enquiry and purchase was handled. Very professional and considerate of individual requirements. Thank you for making our decision easier.
Michael Swain - a year ago
Very thorough and informative representative.
Seniors Home Insurance
Product Review
Very thorough and informative representative.
Cathy Campbell - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Lyn was very courteous and helpful in clarifying...
Seniors Home Insurance
Product Review
Lyn was very courteous and helpful in clarifying various parts of the product I purchased.
Sandra Gilligan - a year ago
The whole experience was exceptional. the sales...
Seniors Home Insurance
Product Review
The whole experience was exceptional. The sales consultant, the contents/price of the policy... I already have car insurance with Aust Seniors and now have purchased house/contents. They are professional, courteous and extremely good value. Will always try them first when arranging quotes.
Trusted Customer - a year ago
Excellent service. easy to understand and explained...
Seniors Home Insurance
Product Review
Excellent service. Easy to understand and explained clearly (very important to seniors). No pressure.
Trusted Customer - a year ago
Call centre was very helpful and patient with my...
Seniors Home Insurance
Product Review
Call centre was very helpful and patient with my request and quote was much cheaper compared to other insurers
Maria Pak - a year ago
Good value
Seniors Home Insurance
Product Review
Good value
Martin Walters - a year ago
Erin from australian seniors was fantastic to deal...
Seniors Home Insurance
Product Review
Erin from Australian Seniors was fantastic to deal with from start to finish. She was prompt and professional at all times and explained everything in an easy to understand way - in good English (for a change). She also called back exactly when she said she would every time. I can't speak for the "claims process" but I can thoroughly recommend the quoting and on-boarding process.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.