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- Over all Percentage 94
- empty 8
Rated /5 from 835758754 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 835758754 customer reviews.
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Reviews
241-253 of 835 reviews
241-253 of 758 reviews
241-253 of 754 reviews
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
You always get very helpful & polite people Can’t fault the service
Service Review
Excellent
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
Salesperson was very good at this job and explained all aspects of the policy needed.
Service Review
Excellent
Nerida Lewis - a year ago
Seniors Home Insurance
Product Review
Purchased home & contents insurance the sight was easily navigated & the personal response was very clear & helpful. The price was very competitive with good cover. Everything was sorted in one phone call.
Trusted Customer - a year ago
Easy to complete online
Seniors Home Insurance
Product Review
Service Review
Easy to complete online
Trusted Customer - a year ago
Excellent never will learn this new tech. but the...
Seniors Home Insurance
Product Review
being an old lady who has trouble with tech your lady that helped me on the phone so wonderful and had patience with me , really great .
Service Review
Excellent Never will learn this new tech. but the lady that talked me through it was so patient with me .
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Very happy with service and price.
Trusted Customer - a year ago
Easy, helpful, knowledgable, polite and friendly...
Seniors Home Insurance
Product Review
Customer Services Officers I spoke with were professional, helpful and friendly and organised my home and contents insurance quickly whilst also giving opportunities to ask questions and check the cover and anything I wasn't sure of. Thank you! 😊
Service Review
Easy, helpful, knowledgable, polite and friendly staff. Service staff also answered my phone call promptly. Competitive pricing for the insurance product which produced a saving.
Dianne Hollis - a year ago
Nick was amazing, he helped me through the whole...
Seniors Home Insurance
Product Review
I found Senior's insurance rate very competitive. Nick who helped me complete the policy after I had started it online was excellent and so helpful. am very impressed with the whole procedure
Service Review
Nick was amazing, he helped me through the whole process. He also did this over 3 weeks with 3 separate phone calls as I wanted to think about it. Excellent service
Trusted Customer - a year ago
Just rang to get a quote and was very happy with the...
Seniors Home Insurance
Product Review
Very helpful
Service Review
Just rang to get a quote and was very happy with the quote I was given
Trusted Customer - a year ago
Very good, so easy to understand.
Seniors Home Insurance
Product Review
Better than expected, good to do business.
Service Review
Very good, so easy to understand.
Kaye Clark - a year ago
The service was very easy and helpful, east to...
Seniors Home Insurance
Product Review
A very easy process a very friendly person and most helpful Thank you Very fair price
Service Review
The service was very easy and helpful, east to understand all my questions were answered with care and patience Australian Seniors insurance The saving helps make lose a bit easier
Trusted Customer - a year ago
Excellent. all questions were answered.
Seniors Home Insurance
Product Review
Hamish was very helpful.
Service Review
Excellent. All questions were answered.
Kevin Muir - 2 years ago
The simplicity of the online application
Seniors Home Insurance
Service Review
The simplicity of the online application
Trusted Customer - 2 years ago
Knowledgeable assistant very helpful.
Seniors Home Insurance
Service Review
Knowledgeable assistant very helpful.
Louise Sadler - 2 years ago
Best staff in any call centre; ever. really friendly,...
Seniors Home Insurance
Service Review
Best staff in any call centre; ever. Really friendly, polite and helpful. I've already given gold stars and elephant stamps to Nikki and Justin and kudos to Australian Seniors.
John Hegarty - 2 years ago
All aspects thoroughly explained and questions...
Seniors Home Insurance
Service Review
All aspects thoroughly explained and questions answered.
Trevor Cox - 2 years ago
Polite and easy to talk to
Seniors Home Insurance
Service Review
polite and easy to talk to
Trusted Customer - 2 years ago
Yes i would buy again and recommend them because of...
Seniors Home Insurance
Service Review
Yes I would buy again and recommend them because of their good and friendly service and good product and thinking of you as people not just as someone they can rip as much money out of like some companies do and tried to do to me
David Patty Lawrance - 2 years ago
Great friendly service, good rates and very...
Seniors Home Insurance
Service Review
Great friendly service, good rates and very understanding
Trusted Customer - 2 years ago
Angelo was very kind and patient with the whole...
Seniors Home Insurance
Service Review
Angelo was very kind and patient with the whole process. He took to time to answer my questions and made sure I understood what my options were.
Ross Coyle - 2 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
David Atkinson - 2 years ago
Listened to our needs and assisted in achieving...
Seniors Home Insurance
Service Review
listened to our needs and assisted in achieving required results.
Keith Hunt - 2 years ago
Your fees were more than a 3rd cheaper than the most...
Seniors Home Insurance
Service Review
Your fees were more than a 3rd cheaper than the most expensive & I appreciate what you do for seniors. It's not okay to just buy for the rewards points weather it be an Airline or a Supermarket chain all of which make BILLIONS of dollars in profit rather than pass those profits back down the chain with cheaper raters.
Wayne Kingston - 2 years ago
Excellent service and ease of completion of insurance...
Seniors Home Insurance
Service Review
Excellent service and ease of completion of Insurance policies
Trusted Customer - a year ago
You always get very helpful & polite people can’t...
Seniors Home Insurance
Product Review
You always get very helpful & polite people Can’t fault the service
Trusted Customer - a year ago
Salesperson was very good at this job and explained ...
Seniors Home Insurance
Product Review
Salesperson was very good at this job and explained all aspects of the policy needed.
Nerida Lewis - a year ago
Purchased home & contents insurance the sight was...
Seniors Home Insurance
Product Review
Purchased home & contents insurance the sight was easily navigated & the personal response was very clear & helpful. The price was very competitive with good cover. Everything was sorted in one phone call.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
Being an old lady who has trouble with tech your lady...
Seniors Home Insurance
Product Review
being an old lady who has trouble with tech your lady that helped me on the phone so wonderful and had patience with me , really great .
Trusted Customer - a year ago
Very happy with service and price.
Seniors Home Insurance
Product Review
Very happy with service and price.
Trusted Customer - a year ago
Customer services officers i spoke with were...
Seniors Home Insurance
Product Review
Customer Services Officers I spoke with were professional, helpful and friendly and organised my home and contents insurance quickly whilst also giving opportunities to ask questions and check the cover and anything I wasn't sure of. Thank you! 😊
Dianne Hollis - a year ago
I found senior's insurance rate very competitive. nick...
Seniors Home Insurance
Product Review
I found Senior's insurance rate very competitive. Nick who helped me complete the policy after I had started it online was excellent and so helpful. am very impressed with the whole procedure
Trusted Customer - a year ago
Very helpful
Seniors Home Insurance
Product Review
Very helpful
Trusted Customer - a year ago
Better than expected, good to do business.
Seniors Home Insurance
Product Review
Better than expected, good to do business.
Kaye Clark - a year ago
A very easy process a very friendly person and most...
Seniors Home Insurance
Product Review
A very easy process a very friendly person and most helpful Thank you Very fair price
Trusted Customer - a year ago
Hamish was very helpful.
Seniors Home Insurance
Product Review
Hamish was very helpful.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.