%
- Over all Percentage 94
- empty 8
Rated /5 from 861771779 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 861771779 customer reviews.
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Reviews
229-241 of 861 reviews
229-241 of 771 reviews
229-241 of 779 reviews
Philip Brown - a year ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - a year ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - a year ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - a year ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Service Review
Excellent
Michael Galea - a year ago
Price for vehicle insurance good. requirement for 2...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Service Review
Price for vehicle insurance good. Requirement for 2 quotes because local regional township business is not on your list. In any event, our local regional township business needs to be happy with you too, if not, I would rather keep my more expensive insurer. There did not seem to be any opportunity to change this. Going to the next township to get another quote is not convenient.
Trusted Customer - a year ago
Excellent device and pricing
Seniors Home Insurance
Product Review
Service Review
Excellent device and pricing
Trusted Customer - a year ago
Excellent
Seniors Home Insurance
Product Review
I am very pleased with the outcome of my insurance policy and the professional service of the consultant .
Service Review
Excellent
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Already have other policies with Australian Seniors and this deal didn’t disappoint. Process was simple
Trusted Customer - a year ago
No trouble understanding what i needed
Seniors Home Insurance
Product Review
No worries, just what I needed 😌
Service Review
No trouble understanding what i needed
Salih Tanol - 2 years ago
Good thank you
Seniors Home Insurance
Service Review
Good Thank you
Trusted Customer - 2 years ago
Easy use online helpful customer service when i...
Seniors Home Insurance
Service Review
Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider
Trusted Customer - 2 years ago
Erin was very professional and knew the product she wa...
Seniors Home Insurance
Service Review
erin was very professional and knew the product she wa selling which makes a difference
Trusted Customer - 2 years ago
Web site is the usual extensive unhelpful information...
Seniors Home Insurance
Service Review
Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.
David Ewington - 2 years ago
I found the service and overall assistance very good...
Seniors Home Insurance
Service Review
I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.
Trusted Customer - 2 years ago
She was very clear to understand and very polite the...
Seniors Home Insurance
Service Review
She was very clear to understand and very polite The phone call didn’t go overseas
Peter Stamenkovic - 2 years ago
Very friendly staff and explained my options in a...
Seniors Home Insurance
Service Review
Very friendly staff and explained my options in a professional manner
Trusted Customer - 2 years ago
Absolutely excellent service, a real person to talk to...
Seniors Home Insurance
Service Review
Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.
Trusted Customer - 2 years ago
Very professional and polite
Seniors Home Insurance
Service Review
very professional and polite
Robyn Leonie Coleman - 2 years ago
Very helpful and provided information and policy in...
Seniors Home Insurance
Service Review
Very helpful and provided information and policy in relation to my queries in a very efficient manner
David Pickard - 2 years ago
Got back to me within 2 minutes. very easy process and...
Seniors Home Insurance
Service Review
got back to me within 2 minutes. very easy process and much cheaper than my quote from my last insurer.
Trusted Customer - 2 years ago
Only online did not speak with anyone easy to use
Seniors Home Insurance
Service Review
Only online Did not speak with anyone Easy to use
Philip Brown - a year ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - a year ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - a year ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - a year ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Trusted Customer - a year ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - a year ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Trusted Customer - a year ago
Well proiced policy, easy to access, anbd responsive...
Seniors Home Insurance
Product Review
Well proiced policy, easy to access, anbd responsive to changes.
Michael Galea - a year ago
Price good. the process for obtaining a price is...
Seniors Home Insurance
Product Review
Price good. The process for obtaining a price is bureaucratic.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Trusted Customer - a year ago
I am very pleased with the outcome of my insurance...
Seniors Home Insurance
Product Review
I am very pleased with the outcome of my insurance policy and the professional service of the consultant .
Trusted Customer - a year ago
Already have other policies with australian seniors...
Seniors Home Insurance
Product Review
Already have other policies with Australian Seniors and this deal didn’t disappoint. Process was simple
Trusted Customer - a year ago
No worries, just what i needed 😌
Seniors Home Insurance
Product Review
No worries, just what I needed 😌
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For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.