%
- Over all Percentage 92
- empty 8
Rated /5 from 11049521031 Reviews
Australian Seniors Reviews
929294% of our customers are pleased with our products and services out of 1,1049521,031 customer reviews.
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Reviews
325-337 of 1104 reviews
325-337 of 952 reviews
325-337 of 1031 reviews
Trusted Customer - 11 months ago
It was an online transaction and no service was...
Seniors Car Insurance
Product Review
The price was competitive and the online system worked well. My family have been customers before and have been happy with Australian Seniors.
Service Review
It was an online transaction and no service was involved
Trusted Customer - 11 months ago
Seniors Car Insurance
Product Review
The consultant was very polite, helpful and went beyond usual duties to help me.. she deserves a bonus
Christine Johnson - 11 months ago
Seniors Car Insurance
Product Review
Extremely helpful - great customer service
Trusted Customer - 11 months ago
Service was average as i did all the work.
Seniors Car Insurance
Product Review
Average pricing
Service Review
Service was average as I did all the work.
Trusted Customer - 11 months ago
Prompt , polite , professional new client
Seniors Car Insurance
Product Review
Excellent pricing, hopefully the road side assistance is reliable The value of the car isn't great
Service Review
Prompt , polite , professional new client
Trusted Customer - 11 months ago
Good follow up over the phone
Seniors Car Insurance
Product Review
good service and good price. Easy to complete.
Service Review
good follow up over the phone
Kevin Flute - 11 months ago
Seniors Car Insurance
Product Review
If what we have purchased is as good as we think the deal is very good The only way to prove this is if we had to make a claim Premium is way way cheaper than any other mob
Trusted Customer - 11 months ago
Seniors Car Insurance
Product Review
Pay car insurance for amount you drive
Sandra Kirby - 12 months ago
100% the staff member was remarkable.
Seniors Car Insurance
Product Review
Both the online and telephone experiences were efficient, speedy and thorough. The product is wildly cheaper than the competition. I feel confident that the Seniors pay as you drive is perfect for my needs. Thank you.
Service Review
100% The staff member was remarkable.
Trusted Customer - 12 months ago
Nothing more.
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Service Review
Nothing more.
Trusted Customer - 12 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 12 months ago
Refer to last comments. not easy to get a person to...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Service Review
Refer to last comments. Not easy to get a Person to speak to, in an acceptable time. Listening to the Terms of "engagement" etc took 8 minutes. When someone wants a quick Contact with a real person, for Information on a Product, waiting that long is not Good PR.
Trusted Customer - a year ago
I have not had to use your service as yet, i assume it...
Seniors Car Insurance
Service Review
I have not had to use your service as yet, I assume it will be good.
Trusted Customer - a year ago
Car insurance
Seniors Car Insurance
Service Review
car insurance
Trusted Customer - a year ago
I don't know how much "service" was given - i did all...
Seniors Car Insurance
Service Review
I don't know how much "service" was given - I did all the hard yards. Everything spits out their end. One thing I was not happy about was AS did not clearly explain in their email summary details of when the odometer reading was to be taken. They asked for the reading about 2 weeks before the commencement date of the policy meaning I would have missed out on 2 weeks mileage. All this was hidden away in the fine print.
Trusted Customer - a year ago
Very easy process and the price was amazing
Seniors Car Insurance
Service Review
Very easy process and the price was amazing
Trusted Customer - a year ago
Not sure about service, there was no human interaction...
Seniors Car Insurance
Service Review
Not sure about service, there was no human interaction but the website performed well!
Trusted Customer - a year ago
Everything was done online
Seniors Car Insurance
Service Review
Everything was done online
Trusted Customer - a year ago
Great.customer service agent was very helpful.listened...
Seniors Car Insurance
Service Review
Great.Customer service agent was very helpful.Listened to my experiences in dealing with other insurance companies who were not that sympathetic to my requests for a better deal considering my age,claim free history and the fact that my vehicle even though it is 8 years old has less than 45,000 Kms on the odometer.I reckon that for the premium charged,the Agreed Value amount and other conditions,I am extremely satisfied.
Trusted Customer - a year ago
I have just filled this. all the consultants i spoke...
Seniors Car Insurance
Service Review
I have just filled this. All the consultants I spoke to were extremely helpful, polite and know their product. I am new to Australian Seniiors and a very happy to have change over . Thank you
Trusted Customer - a year ago
Nahal (forgive me if spelt wrong) was very helpful,...
Seniors Car Insurance
Service Review
Nahal (forgive me if spelt wrong) was very helpful, she was thorough in her questions but that was reassuring because it only ensures I get the policy and inclusions I was wanting
Lynne Purdue - 2 years ago
Online service easy and straightforward. however...
Seniors Car Insurance
Service Review
Online service easy and straightforward. However calling customer service not so much. Extremely frustrating to have to listen to a very long disclaimer that isn’t applicable if you have already purchased the insurance.
Trusted Customer - 2 years ago
Good price
Seniors Car Insurance
Service Review
good price
David Cooney - 2 years ago
I have already alluded to the matter
Seniors Car Insurance
Service Review
I have already alluded to the matter
Trusted Customer - 11 months ago
The price was competitive and the online system worked...
Seniors Car Insurance
Product Review
The price was competitive and the online system worked well. My family have been customers before and have been happy with Australian Seniors.
Trusted Customer - 11 months ago
The consultant was very polite, helpful and went...
Seniors Car Insurance
Product Review
The consultant was very polite, helpful and went beyond usual duties to help me.. she deserves a bonus
Christine Johnson - 11 months ago
Extremely helpful - great customer service
Seniors Car Insurance
Product Review
Extremely helpful - great customer service
Trusted Customer - 11 months ago
Average pricing
Seniors Car Insurance
Product Review
Average pricing
Trusted Customer - 11 months ago
Excellent pricing, hopefully the road side assistance...
Seniors Car Insurance
Product Review
Excellent pricing, hopefully the road side assistance is reliable The value of the car isn't great
Trusted Customer - 11 months ago
Good service and good price. easy to complete.
Seniors Car Insurance
Product Review
good service and good price. Easy to complete.
Kevin Flute - 11 months ago
If what we have purchased is as good as we think the...
Seniors Car Insurance
Product Review
If what we have purchased is as good as we think the deal is very good The only way to prove this is if we had to make a claim Premium is way way cheaper than any other mob
Trusted Customer - 11 months ago
Pay car insurance for amount you drive
Seniors Car Insurance
Product Review
Pay car insurance for amount you drive
Sandra Kirby - 12 months ago
Both the online and telephone experiences were...
Seniors Car Insurance
Product Review
Both the online and telephone experiences were efficient, speedy and thorough. The product is wildly cheaper than the competition. I feel confident that the Seniors pay as you drive is perfect for my needs. Thank you.
Trusted Customer - 12 months ago
Did online would hope to receive a paper copy and i...
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Trusted Customer - 12 months ago
Seniors Car Insurance
Product Review
Trusted Customer - 12 months ago
I am yet to officially except the quote fully, as...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Drive with confidence today
For ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.