%
- Over all Percentage 92
- empty 8
Rated /5 from 130510771232 Reviews
Australian Seniors Reviews
929294% of our customers are pleased with our products and services out of 1,3051,0771,232 customer reviews.
Authentic reviews powered by Feefo
Reviews
805-817 of 1305 reviews
805-817 of 1077 reviews
805-817 of 1232 reviews
Trusted Customer - 3 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 3 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Ronald Balaam - 3 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Michael Moelder - 3 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Gillian Davenport-lang - 3 years ago
Very efficient and helpful
Seniors Car Insurance
Product Review
Service Review
Very efficient and helpful
Trusted Customer - 3 years ago
Your contact was very helpful in getting this policy...
Seniors Car Insurance
Product Review
So easy to get what I wanted with no confusion
Service Review
Your contact was very helpful in getting this policy organized for me . He was very professional and did his job well. Im not sure but I think his name was Asad. But if it was well done to him.
Trusted Customer - 3 years ago
They tried to increase my premium by over $100 because...
Seniors Car Insurance
Service Review
They tried to increase my premium by over $100 because I made an error in my 41 year old daughter’s year of birth. Tried to correct this 3 days later when the full policy was emailed and checked for correctness by myself. To no avail. Explanation was nonsensical in the circumstances and they were adamant I had to pay the higher premium. This all happened prior to the commencement date of the policy, so naturally I cancelled the policy and took my business elsewhere.
Christine Hutchinson - 3 years ago
All i tried todo was update an existing policy to...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Service Review
All I tried todo was update an existing policy to cover a new car purchase. Staff were nice enough but the process ended up taking almost two hours. It didn’t help that I hung up in utter frustration once and left our new car, unknowingly, uncovered for a couple of days.
Luke Ryan - 3 years ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Trusted Customer - 3 years ago
Great service to cancel the existing policy
Seniors Car Insurance
Product Review
Very competitive quote compared to your competitors
Service Review
Great service to cancel the existing policy
Lynette - 3 years ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Product Review
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 3 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Brad Norris - 4 years ago
Was no service. did it all myself on the computer
Seniors Car Insurance
Service Review
Was no service. Did it all myself on the computer
Wayne Taylor - 4 years ago
The gentleman that attended me, explained everything...
Seniors Car Insurance
Service Review
The gentleman that attended me, explained everything efficiently and politely, in a very pleasant manner.
Trusted Customer - 4 years ago
The original chat was good. but from then on not so...
Seniors Car Insurance
Service Review
The original chat was good. But from then on not so good. I was sent a policy by email that I couldn't open. I rang back and got to speak to someone who was going to send me again. Long time has past but still not resent. Disappointing
Trusted Customer - 4 years ago
Quick and understood our needs listened and completed...
Seniors Car Insurance
Service Review
Quick and Understood our needs listened and completed what we were asking for, great service and prices, we will use again.
Alexei Rybkin - 4 years ago
My car insurer change was quick and straightforward....
Seniors Car Insurance
Service Review
My car insurer change was quick and straightforward. Hoping the customer service is well running, just in case if needed. Thanks for easy on-line service.
Lynette Arnet - 4 years ago
I found the consultant very informative. the...
Seniors Car Insurance
Service Review
I found the consultant very informative. The information was explained in a way that was easy to understand. I found the different levels of cover a little difficult to understand. The consultant was very compassionate. I changed my provider. Overall an excellent experience.
Susan Verruso - 4 years ago
Extremely helpful
Seniors Car Insurance
Service Review
Extremely helpful
Jan Seymour - 4 years ago
Yes i would recommend them in general.
Seniors Car Insurance
Service Review
Yes I would recommend them in general.
Michael Broughton - 4 years ago
Very helpful. explained in full detail. joanne was...
Seniors Car Insurance
Service Review
Very helpful. Explained in full detail. Joanne was very pleasant.
Trusted Customer - 4 years ago
Excellent customer service over the phone. friendly...
Seniors Car Insurance
Service Review
Excellent customer service over the phone. Friendly and helpful. Unfortunately, we can never connect to their online system from our Apple Mac setup.
Trusted Customer - 4 years ago
Our car has been insured by seniors for two years.we...
Seniors Car Insurance
Service Review
Our car has been insured by SENIORS for two years.We are absolutely satisfied because of the very reasonable rate, the speed in handling an accident claim, the damage assessment and the speed of payment. We have subscribed to roadside assistance but have never had any problems that would have required us to call on them.
Peter Boaden - 4 years ago
Customer service is disgusting. 3 emails still have...
Seniors Car Insurance
Service Review
Customer service is disgusting. 3 emails still have not been answered 24hours later.
Steve Marshall - 3 years ago
Seniors Car Insurance
Product Review
Pauline Barham - 3 years ago
The purchase was very easy, there were a couple of...
Seniors Car Insurance
Product Review
The purchase was very easy, there were a couple of mistakes on original policy document but easily sorted on the phone.
Sandra Patard - 3 years ago
I am exceptionally happy with the quality and price of...
Seniors Car Insurance
Product Review
I am exceptionally happy with the quality and price of the car insurance i purchased. They met all my needs.
Trusted Customer - 3 years ago
Ease of securing policy..
Seniors Car Insurance
Product Review
ease of securing policy..
DENISE GREENSTREET - 3 years ago
After being offered several varieties of insurance...
Seniors Car Insurance
Product Review
After being offered several varieties of Insurance decided. Very Good purchase.
Trusted Customer - 3 years ago
Good price realistic options
Seniors Car Insurance
Product Review
Good price realistic options
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
John Reynolds - 3 years ago
Seniors Car Insurance
Product Review
Roslyn Browning - 3 years ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Valerie Shaw - 3 years ago
Comparable pricing efficient service
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Trusted Customer - 3 years ago
Cheapest, friendly, helpful,
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Trusted Customer - 3 years ago
Easy process easy process
Seniors Car Insurance
Product Review
Easy process Easy process
Drive with confidence today
For ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.