%
- Over all Percentage 92
- empty 8
Rated /5 from 134511071272 Reviews
Australian Seniors Reviews
929294% of our customers are pleased with our products and services out of 1,3451,1071,272 customer reviews.
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Reviews
841-853 of 1345 reviews
841-853 of 1107 reviews
841-853 of 1272 reviews
Trusted Customer - 3 years ago
In process of switching car insurance over to them for...
Seniors Car Insurance
Product Review
We have 2 cars and do not drive much nowadays as compared to when younger. Prefer to Fly. Took out their Pay as You Drive Comprehensive Insurance, Good product, well priced and suits us perfectly.
Service Review
In process of switching car Insurance over to them for 2 cars. On line sign up process works ok but post that it is a Pandoras Box. You either get inundated with phone calls post any on line process or the opposite where they promise to call you back at a more convenient and pre arranged time and don't. No apology etc just ignored. Seems their whole process built around what suits them not what is perhaps best for us, their customer. Maybe being a bit older we have a different perception of Customer Service, with AS felt they do what they want, not always what they say they will or what we need. Bit of a life lesson.
William Kilpatrick - 3 years ago
It has been a pleasure to talk with your customer ...
Seniors Car Insurance
Product Review
Just easy to deal with. That is all that is needed.
Service Review
It has been a pleasure to talk with your customer service team. They not only listen but they have an understanding of what is required.
Eddie Coleman - 3 years ago
Easy and quick to get quote and sign the
Seniors Car Insurance
Product Review
Service Review
Easy and quick to get quote and sign the
Trusted Customer - 3 years ago
I was given plenty of information by mathew, had all...
Seniors Car Insurance
Product Review
I have. Car insurance policy good. Quote on contents insurance policy far from helpful and without explanation.
Service Review
I was given plenty of information by Mathew, had all my questions answered clearly and when he said he would call back he did on time. However, when I asked to be put through to get a quote for personal contents insurance there was an enormous problem. I have had contents insurance for 58 years in rented and owned properties with never a problem but when I requested a quote yesterday I was declined. The first time we have ever had any insurance declined and without a reason. I had a car insurance policy earlier for around 5 years and only cancelled last year due to the sale of my car, never a problem. I had always been very happy with the deal and kept my side. I now live in the safest, most secure premises ever. Our unit door is locked, the whole building is securely locked and it is an over 65's gated community on top of all that security. So why was just a quote declined? It beggars belief. To say I was unhappy was a total understatement. It made me question my decision to trust and hand over money and take on our new car insurance policy with Australian Seniors Insurance.
Trusted Customer - 3 years ago
I received a follow up phone call to confirm i...
Seniors Car Insurance
Product Review
I tried other companies but Seniors gave me the best options to suit my needs and best price.
Service Review
I received a follow up phone call to confirm I understood the contents of the policy. I was also offered other options
Ronald Balaam - 3 years ago
I have found this personally very excellent in what...
Seniors Car Insurance
Product Review
Service Review
I have found this personally very excellent in what she did she explain it to me very well and I would recommend used to my friends
Michael Moelder - 3 years ago
Very informative and helpful
Seniors Car Insurance
Product Review
Good price and value for money
Service Review
Very informative and helpful
Gillian Davenport-lang - 3 years ago
Very efficient and helpful
Seniors Car Insurance
Product Review
Service Review
Very efficient and helpful
Trusted Customer - 3 years ago
Your contact was very helpful in getting this policy...
Seniors Car Insurance
Product Review
So easy to get what I wanted with no confusion
Service Review
Your contact was very helpful in getting this policy organized for me . He was very professional and did his job well. Im not sure but I think his name was Asad. But if it was well done to him.
Trusted Customer - 3 years ago
They tried to increase my premium by over $100 because...
Seniors Car Insurance
Service Review
They tried to increase my premium by over $100 because I made an error in my 41 year old daughter’s year of birth. Tried to correct this 3 days later when the full policy was emailed and checked for correctness by myself. To no avail. Explanation was nonsensical in the circumstances and they were adamant I had to pay the higher premium. This all happened prior to the commencement date of the policy, so naturally I cancelled the policy and took my business elsewhere.
Christine Hutchinson - 3 years ago
All i tried todo was update an existing policy to...
Seniors Car Insurance
Product Review
Happy enough with this insurer and value is competitive but the process, for an existing customer, was a nightmare.
Service Review
All I tried todo was update an existing policy to cover a new car purchase. Staff were nice enough but the process ended up taking almost two hours. It didn’t help that I hung up in utter frustration once and left our new car, unknowingly, uncovered for a couple of days.
Luke Ryan - 3 years ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Jan Seymour - 4 years ago
Yes i would recommend them in general.
Seniors Car Insurance
Service Review
Yes I would recommend them in general.
Michael Broughton - 4 years ago
Very helpful. explained in full detail. joanne was...
Seniors Car Insurance
Service Review
Very helpful. Explained in full detail. Joanne was very pleasant.
Trusted Customer - 4 years ago
Excellent customer service over the phone. friendly...
Seniors Car Insurance
Service Review
Excellent customer service over the phone. Friendly and helpful. Unfortunately, we can never connect to their online system from our Apple Mac setup.
Trusted Customer - 4 years ago
Our car has been insured by seniors for two years.we...
Seniors Car Insurance
Service Review
Our car has been insured by SENIORS for two years.We are absolutely satisfied because of the very reasonable rate, the speed in handling an accident claim, the damage assessment and the speed of payment. We have subscribed to roadside assistance but have never had any problems that would have required us to call on them.
Peter Boaden - 4 years ago
Customer service is disgusting. 3 emails still have...
Seniors Car Insurance
Service Review
Customer service is disgusting. 3 emails still have not been answered 24hours later.
Trusted Customer - 4 years ago
Easy to deal with and highly recommended
Seniors Car Insurance
Service Review
Easy to deal with and highly recommended
Trusted Customer - 4 years ago
Easy online purchase ,time will tell if they really...
Seniors Car Insurance
Service Review
EASY online purchase ,time will tell if they really are 5 star ,loyalty dones not count these days my last insurer I was with for 48 years ans priced themselfs out of my business.
Peter Schmidt - 4 years ago
Staff were helpful, knew their area, were business...
Seniors Car Insurance
Service Review
Staff were helpful, knew their area, were business like, very polite, and sometimes chatty!
Ross McIntyre - 4 years ago
Very difficult to contact customer service, 3 times...
Seniors Car Insurance
Service Review
Very difficult to contact Customer Service, 3 times over 2 days, no call backs by AS, very frustrating!!!
Michael John Walsh - 4 years ago
Excellent because it's all done on line quick and easy.
Seniors Car Insurance
Service Review
Excellent because it's all done on line quick and easy.
Trusted Customer - 4 years ago
Great service... insured new car within minutes
Seniors Car Insurance
Service Review
great service... insured new car within minutes
Trusted Customer - 4 years ago
Great value and options available for my car🚙...
Seniors Car Insurance
Service Review
Great value and options available for my car🚙 insurance
Nickela Brown - 3 years ago
Very easy to obtain car insurance online.
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Trusted Customer - 3 years ago
Seems a good product at the right price. the pay as...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Trusted Customer - 3 years ago
Easy to get covered and peace of mind
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Steve Marshall - 3 years ago
Seniors Car Insurance
Product Review
Pauline Barham - 3 years ago
The purchase was very easy, there were a couple of...
Seniors Car Insurance
Product Review
The purchase was very easy, there were a couple of mistakes on original policy document but easily sorted on the phone.
Sandra Patard - 3 years ago
I am exceptionally happy with the quality and price of...
Seniors Car Insurance
Product Review
I am exceptionally happy with the quality and price of the car insurance i purchased. They met all my needs.
Trusted Customer - 3 years ago
Ease of securing policy..
Seniors Car Insurance
Product Review
ease of securing policy..
DENISE GREENSTREET - 3 years ago
After being offered several varieties of insurance...
Seniors Car Insurance
Product Review
After being offered several varieties of Insurance decided. Very Good purchase.
Trusted Customer - 3 years ago
Good price realistic options
Seniors Car Insurance
Product Review
Good price realistic options
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
John Reynolds - 3 years ago
Seniors Car Insurance
Product Review
Roslyn Browning - 3 years ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Drive with confidence today
For ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.