%
- Over all Percentage 92
- empty 8
Rated /5 from 131010801237 Reviews
Australian Seniors Reviews
929294% of our customers are pleased with our products and services out of 1,3101,0801,237 customer reviews.
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Reviews
817-829 of 1310 reviews
817-829 of 1080 reviews
817-829 of 1237 reviews
Luke Ryan - 3 years ago
Best insurance. customer service was excellent and...
Seniors Car Insurance
Product Review
best price and easy to alter if required with no hidden fees/agenda
Service Review
Best insurance. Customer service was excellent and explained all information clearly and concisely
Trusted Customer - 3 years ago
Great service to cancel the existing policy
Seniors Car Insurance
Product Review
Very competitive quote compared to your competitors
Service Review
Great service to cancel the existing policy
Lynette - 3 years ago
I was very happy with the service, the price was great...
Seniors Car Insurance
Product Review
Service Review
i was very happy with the service, the price was great and the customer service person was very good
Trusted Customer - 3 years ago
Service was good although i had a few phone calls to...
Seniors Car Insurance
Service Review
Service was good although I had a few phone calls to clarify points and had to go through the same questions every time. Also neither your quotes, website or contact person told us that your monthly payment included a charge for having monthly debits until I actually queried it - this should be clearly advised up front so customers are aware exactly what they are paying for especially as you are in most cases dealing with aged pensioners and other insurance companies do give the option free of charge. I would have preferred the monthly option but with an additional charge of approx $6 per month ended up choosing the annual option.
Trusted Customer - 3 years ago
Very friendly service.
Seniors Car Insurance
Service Review
Very friendly service.
Nickela Brown - 3 years ago
Very easy to obtain car insurance online
Seniors Car Insurance
Product Review
Very easy to obtain car insurance online.
Service Review
Very easy to obtain car insurance online
Trusted Customer - 3 years ago
Very helpful and friendly, nice not talking to a...
Seniors Car Insurance
Service Review
Very helpful and friendly, nice not talking to a robot. The phone was answered promptly, didn’t have to wait for ages.
Trusted Customer - 3 years ago
The young lady i delt with aseela was really friendly...
Seniors Car Insurance
Product Review
Seems a good product at the right price. The pay as you drive option has been a winner with us for 2 cars.
Service Review
The young lady I delt with Aseela was really friendly as well as being very informative.
Trusted Customer - 3 years ago
Great to deal with
Seniors Car Insurance
Product Review
Easy to get covered and peace of mind
Service Review
Great to deal with
Trusted Customer - 3 years ago
I rang twice. my second consultant was good with a...
Seniors Car Insurance
Service Review
I rang twice. My second consultant was good with a nice manner. My first consultant was hard work. Your questions are pretty bad, really black and white but life isn't. Asking if my six year old car has any damage. Define damage? what is reasonable to expect on a 6 year old car? No help from the consultant but then he is bounded by your processes.
Steve Marshall - 3 years ago
Great price and service
Seniors Car Insurance
Product Review
Service Review
Great price and service
Pauline Barham - 3 years ago
A good cover at a competetive price. the lady on the...
Seniors Car Insurance
Product Review
The purchase was very easy, there were a couple of mistakes on original policy document but easily sorted on the phone.
Service Review
A good cover at a competetive price. The lady on the phone was very helpful.
Trusted Customer - 4 years ago
Our car has been insured by seniors for two years.we...
Seniors Car Insurance
Service Review
Our car has been insured by SENIORS for two years.We are absolutely satisfied because of the very reasonable rate, the speed in handling an accident claim, the damage assessment and the speed of payment. We have subscribed to roadside assistance but have never had any problems that would have required us to call on them.
Peter Boaden - 4 years ago
Customer service is disgusting. 3 emails still have...
Seniors Car Insurance
Service Review
Customer service is disgusting. 3 emails still have not been answered 24hours later.
Trusted Customer - 4 years ago
Easy to deal with and highly recommended
Seniors Car Insurance
Service Review
Easy to deal with and highly recommended
Trusted Customer - 4 years ago
Easy online purchase ,time will tell if they really...
Seniors Car Insurance
Service Review
EASY online purchase ,time will tell if they really are 5 star ,loyalty dones not count these days my last insurer I was with for 48 years ans priced themselfs out of my business.
Peter Schmidt - 4 years ago
Staff were helpful, knew their area, were business...
Seniors Car Insurance
Service Review
Staff were helpful, knew their area, were business like, very polite, and sometimes chatty!
Ross McIntyre - 4 years ago
Very difficult to contact customer service, 3 times...
Seniors Car Insurance
Service Review
Very difficult to contact Customer Service, 3 times over 2 days, no call backs by AS, very frustrating!!!
Michael John Walsh - 4 years ago
Excellent because it's all done on line quick and easy.
Seniors Car Insurance
Service Review
Excellent because it's all done on line quick and easy.
Trusted Customer - 4 years ago
Great service... insured new car within minutes
Seniors Car Insurance
Service Review
great service... insured new car within minutes
Trusted Customer - 4 years ago
Great value and options available for my car🚙...
Seniors Car Insurance
Service Review
Great value and options available for my car🚙 insurance
Trusted Customer - 4 years ago
Website easy use information easy to access. products...
Seniors Car Insurance
Service Review
Website easy use information easy to access. Products reasonably priced ne ed to be more upfront from the start about windscreen cover as optional and not included
Trusted Customer - 4 years ago
Why have online questions,which are pretty thorough?...
Seniors Car Insurance
Service Review
Why have online questions,which are pretty thorough? Very time consuming,then when communicating on the PHONE,go through the same questions from start to finish.My problem is the questions require an answer there and then.WHY GO THROUGH THE WHOLE ROUTINE AGAIN?
Peter Seebohm - 4 years ago
The service i got from both lynn and sandra was very...
Seniors Car Insurance
Service Review
The service I got from both Lynn and Sandra was very good
Roslyn Browning - 3 years ago
Yes. i was insured with seniors for my mazda 3. on the...
Seniors Car Insurance
Product Review
Yes. I was insured with Seniors for my Mazda 3. On the 20th of April 2023 I was involved in an accident, where the police and ambulance attended. The other driver's car, hit my car in the rear whilst I was stationary waiting to turn right. She was at fault; I was injured, and my car was a repairable write off. She has been charged with reckless driving, causing injury to myself. Seniors accepted my no excess claim, with supporting police statement etc. My insurance was cancelled after I received a payout. In good faith I contacted Seniors to insure my new MAZDA 2 only to find out, because I made a claim that was a no excess claim, my new insurance has increased from last year's 2022 insurance by almost $300 for my new car. I was shocked to hear that it doesn't matter whether you're at fault or the other driver, apparently the insurance will increase astronomically. This is grossly unfair because, one doesn't have control over what the other driver does.
Valerie Shaw - 3 years ago
Comparable pricing efficient service
Seniors Car Insurance
Product Review
Comparable pricing efficient service
Trusted Customer - 3 years ago
Cheapest, friendly, helpful,
Seniors Car Insurance
Product Review
Cheapest, friendly, helpful,
Trusted Customer - 3 years ago
Easy process easy process
Seniors Car Insurance
Product Review
Easy process Easy process
Trusted Customer - 3 years ago
Reasonable value for the money
Seniors Car Insurance
Product Review
Reasonable value for the money
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
Sharon - 3 years ago
Great customer service and value for money, well done
Seniors Car Insurance
Product Review
Great customer service and value for money, well done
Trusted Customer - 3 years ago
Seniors Car Insurance
Product Review
Sam Toy - 3 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 3 years ago
Great prices for a senior. have recommended to a...
Seniors Car Insurance
Product Review
Great prices for a senior. Have recommended to a friend.
Trusted Customer - 3 years ago
Premium and ease of doing business
Seniors Car Insurance
Product Review
Premium and ease of doing business
Peter Pearce - 3 years ago
Again untried at this time
Seniors Car Insurance
Product Review
again untried at this time
Drive with confidence today
For ultimate peace of mind on the road, get a quote from our friendly team today on 1300 760 157. You can also request a call-back at a time that suits you.