%
- Over all Percentage 94
- empty 8
Rated /5 from 885787803 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 885787803 customer reviews.
Authentic reviews powered by Feefo
Reviews
769-781 of 885 reviews
769-781 of 787 reviews
769-781 of 803 reviews
Trusted Customer - 4 years ago
It was all set out on your online service
Seniors Home Insurance
Product Review
i did a combined insurance
Service Review
it was all set out on your online service
MAUREEN MCALEER - 4 years ago
Staff friendly and informative. quote good and...
Seniors Home Insurance
Service Review
Staff friendly and informative. Quote good and comprehensive.
Trusted Customer - 4 years ago
The customer service person rang back several times...
Seniors Home Insurance
Product Review
Basic cover, good price compared with Budget Direct
Service Review
The Customer service person rang back several times and discussed the variables e.g. excess limits.
Peter Mallon - 4 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 4 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Janelle Sheen - 4 years ago
Mmmmmmmmmmm
Seniors Home Insurance
Service Review
mmmmmmmmmmm
Trusted Customer - 4 years ago
Careful and comprehensive answers. full review.
Seniors Home Insurance
Product Review
Service Review
Careful and comprehensive answers. Full review.
Trusted Customer - 4 years ago
Excellent service - person called to follow-up on a...
Seniors Home Insurance
Service Review
Excellent service - person called to follow-up on a quote and was able to answer all my questions. She was knowledgeable and helpful, with great interpersonal skills.
Trusted Customer - 4 years ago
I was transferring my home insurance from another...
Seniors Home Insurance
Service Review
I was transferring my home insurance from another provider and was pleased with the assistance given to me by Salim. The transfer was made smoothly and the finer details of the policy were explained succinctly.
Trusted Customer - 4 years ago
Well explained
Seniors Home Insurance
Product Review
Well priced excellent covers
Service Review
Well explained
Gwen Brien - 4 years ago
I changed my kms for my car and joined up with my home...
Seniors Home Insurance
Product Review
I have covered for more and it has cost less.
Service Review
I changed my kms for my car and joined up with my Home and Contents cover. The 2 people were very helpful and easy to understand. Prices are great too.
Nick Neophytou - 4 years ago
It was made very easy for us to join, the lady on the...
Seniors Home Insurance
Product Review
To know my house and contents are covered in the one policy is Great peace of mind. It was made very easy for us to purchase this package and know we are covered if something goes wrong
Service Review
It was made very easy for us to join, the lady on the phone was very helpful very polite easy to talk with and had a great package for us. it great peace of mind to know they have our back if anything goes wrong.10/10
Trusted Customer - 4 years ago
Efficient, friendly and helpful. very responsive -...
Seniors Home Insurance
Service Review
Efficient, friendly and helpful. Very responsive - contacted me when they said they would.
Trusted Customer - 4 years ago
It took a long time processing 3 insurance quotes and...
Seniors Home Insurance
Service Review
It took a long time processing 3 insurance quotes and then setting them up but the service rep was very pleasant
Donald Ferdinands - 4 years ago
Rashin was very helpful with providing me with correct...
Seniors Home Insurance
Service Review
Rashin was very helpful with providing me with correct information regarding home and car insurance which helped me make the decision to give your products a try over the next 12 months provided there are no big price hikes ill continue to use your products thank you rashin , don. f.
Trusted Customer - 4 years ago
We were very happy with the ease of purchasing our...
Seniors Home Insurance
Service Review
We were very happy with the ease of purchasing our first seniors insurance. Hopefully we won’t need to use it for claiming.
Boris Scrignari - 4 years ago
It was online.
Seniors Home Insurance
Service Review
it was online.
Warwick Rostad - 4 years ago
They were very proficient new there product. good...
Seniors Home Insurance
Service Review
They were very proficient new there product. Good service.
Jeanette Davis - 4 years ago
Great service
Seniors Home Insurance
Service Review
Great service
Ian Hutton - 4 years ago
Your customer support person was very helpful,...
Seniors Home Insurance
Service Review
Your customer support person was very helpful, courteous and polite; and yes I would recommend Aust Seniors.
Ron Green - 4 years ago
The service was very good however why i only gave 4...
Seniors Home Insurance
Service Review
The service was very good however why I only gave 4 stars is I feel that a excess of $100 on a portable claim is a negative these ins premiums are not Cheap so that should be a lot less
Trusted Customer - 4 years ago
Straightforward process, while asking questions some...
Seniors Home Insurance
Service Review
Straightforward process, while asking questions some insurers did not, good premiums - and.a friendly phone call as I was finishing up! All this got me to change from a long-term insurer for our new home.
Kenneth Thompson - 4 years ago
Your call centre is manned by australians speaking...
Seniors Home Insurance
Service Review
Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .
Trusted Customer - 4 years ago
The customer service officer, joanna, was very...
Seniors Home Insurance
Service Review
The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.
Trusted Customer - 4 years ago
Very competitive insurance price
Seniors Home Insurance
Product Review
Very competitive insurance price
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Patricia Cook - 4 years ago
Covers my contents at a straight forward price.
Seniors Home Insurance
Product Review
Covers my contents at a straight forward price.
Raymond Parker - 4 years ago
Seniors Home Insurance
Product Review
Albert Daly - 4 years ago
Seniors Home Insurance
Product Review
Wayne -dianne Stevens - 4 years ago
Fantastic service and good prices
Seniors Home Insurance
Product Review
fantastic service and good prices
Trusted Customer - 4 years ago
Excellent value for money.
Seniors Home Insurance
Product Review
Excellent value for money.
David Addison - 4 years ago
Was what i was looking for
Seniors Home Insurance
Product Review
was what I was looking for
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Shayn Dalton - 4 years ago
Very competitive premiums, friendly team - overall.
Seniors Home Insurance
Product Review
Very competitive premiums, friendly team - overall.
Trusted Customer - 4 years ago
Cheaper than competition.
Seniors Home Insurance
Product Review
Cheaper than competition.
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.