%
- Over all Percentage 92
- empty 8
Rated /5 from 690563685819 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,9056,3685,819 customer reviews.
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Reviews
3253-3265 of 6905 reviews
3253-3265 of 6368 reviews
3253-3265 of 5819 reviews
Trusted Customer - 5 years ago
Excellent customer service, extremely helpful and very...
Seniors Home Insurance
Service Review
Excellent Customer Service, extremely helpful and very polite. Pleasure to deal with.
Trusted Customer - 5 years ago
Appreciated the way that rick talked me through the...
Seniors Home Insurance
Product Review
I am a new customer but so far I can see that we have made the right decision to change from our previous insurer
Service Review
appreciated the way that Rick talked me through the process and was happy to answer any questions I had with honesty
Trusted Customer - 5 years ago
Good n fast approach. clear, friendly n easy to...
Seniors Home Insurance
Product Review
Service Review
Good n fast approach. Clear, friendly n easy to understand.
Noel Peck - 5 years ago
Excellent service with really prompt attention and...
Seniors Term Life Insurance
Product Review
Their Term Life Insurance product ticks all the boxes for coverage, premiums and claims.
Service Review
Excellent service with really prompt attention and polite consideration of my needs.
Mato Jaksic - 5 years ago
Easy to apply online
Seniors Home Insurance
Product Review
Service Review
Easy to apply online
Trusted Customer - 5 years ago
Very very helpful, professional, polite and very...
Seniors Car Insurance
Service Review
Very very helpful, professional, polite and very friendly.
Trusted Customer - 5 years ago
They were excellent in explaining everything very...
Seniors Funeral Insurance
Product Review
Great rates and easy access if anything happens to me
Service Review
They were excellent in explaining everything very helpful lovely person I spoke too
Trusted Customer - 5 years ago
Clear understanding of product - would recommend
Seniors Home Insurance
Service Review
Clear understanding of product - would recommend
Roy Layfield - 5 years ago
So friendly and helpful!
Seniors Home Insurance
Product Review
Service Review
So friendly and helpful!
Trusted Customer - 5 years ago
It was so easy to understand and do it yourself...
Seniors Car Insurance
Product Review
I have only just joined but the price is right for me.
Service Review
It was so easy to understand and do it yourself online. I would definitely tell other people to check it out for themselves.
Ross Daniell - 5 years ago
Communication over the phone was first rate and the...
Seniors Car Insurance
Product Review
Price of the policy was competitive and cheaper
Service Review
Communication over the phone was first rate and the staff member was helpful and guided me thru the process
John Hext - 5 years ago
Their website is a model of good design, with clear...
Seniors Car Insurance
Product Review
See above. xxxxxxxxxxxxxxxxxx
Service Review
Their website is a model of good design, with clear instructions and easy to navigate. If only all the others were as good! The great attraction for car insurance was the option that gives lower rates for users who drive fewer kilometers. That saved us $300!
Trusted Customer - 8 years ago
I signed up with australian seniors funeral insurance...
Seniors Funeral Insurance Top Cover
Service Review
I signed up with Australian Seniors Funeral Insurance thinking I was purchasing a product from 'Real Insurance'. I rang a phone number listed on the Real Insurance website and the call centre put me through to your company instead without my knowledge. Not happy. I am cancelling the policies but finding it more difficult to cancel than it was to sign up as the cancellations officers are too busy to talk to me and are scheduling a call back that I haven't recieved within 24 hours as promised.
Trusted Customer - 8 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 8 years ago
Yes i would, nice to spe
Seniors Funeral Insurance Top Cover
Service Review
Yes i would, nice to spe
Trusted Customer - 8 years ago
Yes
Seniors Funeral Insurance Essential Cover
Service Review
Yes
Trusted Customer - 8 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 8 years ago
Excellent customer service,helpful, they work with you...
Seniors Funeral Insurance Top Cover
Service Review
Excellent customer service,helpful, they work with you to get the right insurance Thanks
Trusted Customer - 8 years ago
Yes.
Seniors Funeral Insurance Top Cover
Service Review
Yes.
Trusted Customer - 8 years ago
He knew the product and was not pushy
Seniors Funeral Insurance Top Cover
Service Review
he knew the product and was not pushy
Trusted Customer - 8 years ago
I was very impressed with the young man, how helped me...
Seniors Funeral Insurance Top Cover
Service Review
I was very impressed with the young man, how helped me understand fully what the policy was all about
Trusted Customer - 8 years ago
The young gentleman that helped me through gaining pet...
Seniors Pet Insurance
Service Review
The young gentleman that helped me through gaining pet insurance for my dog Duke yesterday 17th July 2018 Unfortunately I cannot remember his name however he was so helpful and patient and explained everything to me. A credit to Australian Seniors. Regards Melitta Dawson
Trusted Customer - 8 years ago
Excellent, waterproof in returning a, able to answer...
Seniors Funeral Insurance Top Cover
Service Review
Excellent, waterproof in returning a, able to answer all my questions
Trusted Customer - 8 years ago
Joel was fantastic, he made me feel in charge which is...
Seniors Funeral Insurance Top Cover
Service Review
Joel was fantastic, he made me feel in charge which is what I like . Joel explained everything to me .. I understood everything and If I had any queries Joel took my back and re explained everything. I signed up straight away and understood my paper work would come to me on deciding who would be my benificieries .. an easy transaction and Joel had expert product knowledge. thank you Joel
Helen Robertson - 5 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 5 years ago
Because they were australian they could understand...
Seniors Term Life Insurance
Product Review
because they were australian they could understand what i said and i could understand them. thats half the battle. THEY CARED
Ian Percy - 5 years ago
More info than i thought and cost efficient
Seniors Term Life Insurance
Product Review
More info than I thought and cost efficient
Kenn Zerner - 5 years ago
Good coverage and goes until 85 triple payout for...
Seniors Term Life Insurance
Product Review
Good coverage and goes until 85 triple payout for accidental
Trusted Customer - 5 years ago
So easy to understand. made my decision a lot easier
Seniors Term Life Insurance
Product Review
So easy to understand. Made my decision a lot easier
Trusted Customer - 5 years ago
Seniors Term Life Insurance
Product Review
Corinne Wollstein - 5 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 5 years ago
Very happy with product sold & person helping us.
Seniors Term Life Insurance
Product Review
Very happy with product sold & person helping us.
Trusted Customer - 5 years ago
Very good policy, just what was needed
Seniors Term Life Insurance
Product Review
Very good policy, just what was needed
Alan Williams - 5 years ago
I like the product and the good service. i do have one...
Seniors Term Life Insurance
Product Review
I like the product and the good service. I do have one issue; the confirmation e.mail arrived with a multi page attachment. The first page opens but the rest of the pages cannot open. I have reported this but so far no response.
Graeme Piltz - 5 years ago
Seniors Term Life Insurance
Product Review
John Hyam - 5 years ago
Premium could be lower but acceptable
Seniors Term Life Insurance
Product Review
Premium could be lower but acceptable
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