%
- Over all Percentage 92
- empty 8
Rated /5 from 627059735184 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2705,9735,184 customer reviews.
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Reviews
3253-3265 of 6270 reviews
3253-3265 of 5973 reviews
3253-3265 of 5184 reviews
Julie Sullivan - 7 years ago
They were very helpful thorough and friendly
Seniors Funeral Insurance Top Cover
Product Review
Service Review
They were very helpful thorough and friendly
Rita Scales - 7 years ago
It was quick, helpful and the young man i spoke with...
Seniors Funeral Insurance Top Cover
Product Review
It fitted what I could afford at the moment with the option to increase the cover in the future.
Service Review
It was quick, helpful and the young man I spoke with was polite and went through the different amounts of cover and what I could afford.
Trusted Customer - 7 years ago
Clear precise explanation of all aspects and benefits....
Seniors Funeral Insurance Top Cover
Product Review
Ability to increase amount of insurance in $1000 lots compared to other companies in $5000 lots.
Service Review
Clear precise explanation of all aspects and benefits. Extreme patience when I needed more clarity on some points. At no time did I feel pressured to sign up. Courteous female staff member Sophie.
Trusted Customer - 7 years ago
Fast, friendly and efficient.
Seniors Funeral Insurance Top Cover
Product Review
Meets my needs at this time in my life. Peace of mind for my children
Service Review
fast, friendly and efficient.
Delija Whalley - 7 years ago
Great friendly very happy well put forward
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and well informed
Service Review
Great friendly very happy well put forward
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Product Review
Good deal for money over a period of time
Service Review
Excellent patience and easy to understand explanations.
Julia Vargas - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Product Review
The cost I found a bit high, does not cater for pensioner income.
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Rosemary Caruana - 7 years ago
Well for a start we are insured with senior house for...
Seniors Pet Insurance
Product Review
THE GIRLS WERE ,LOVELY AND VERY POLITE
Service Review
well for a start we are insured with senior house for approx 30 yeaRS never had a complaint
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Paula Baldo - 7 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Tracey Smallwood - 7 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Product Review
I had spoken to before I got Nancy once I had her official age I rang back got it all sorted very easily. So many more features available I signed up
Service Review
Excellent very easy to understand upfront and honest
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Kate Barrah - 7 years ago
Great operator. very helpful and knew product
Seniors Funeral Insurance Top Cover
Service Review
Great operator. Very helpful and knew product
Doug Plant - 7 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Donna Jones - 7 years ago
The service was beyond awesome things were explained...
Seniors Funeral Insurance Top Cover
Service Review
The service was beyond awesome things were explained so easily I understood everything made my decisions very easy I have recommended this service to my friends and some customers of mine as well thank you for all your help
Stephen Whitchards - 7 years ago
Make sure policy holder's name is spelled correctly...
Seniors Funeral Insurance Top Cover
Service Review
Make sure policy holder's name is spelled correctly especially after it was already pointed out to them
Phillip Harrison - 7 years ago
The lady she u what she was talking abouth seniors ...
Seniors Funeral Insurance Top Cover
Service Review
the lady she u what she was talking abouth seniors funeral insurance thank,s u mr phillip harrison
Trusted Customer - 7 years ago
Fast efficient friendly service
Seniors Funeral Insurance Top Cover
Service Review
Fast efficient friendly service
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
He was very friendly and explained the policy in...
Seniors Funeral Insurance Top Cover
Service Review
He was very friendly and explained the policy in laymans terns
NEVILLE GRUNSKE - 7 years ago
Yes i would recommend them the sales person was...
Seniors Funeral Insurance Top Cover
Service Review
yes I would recommend them the sales person was pleasant and respectful It was especially nice to talk with what seemed to be an Aussie
Trusted Customer - 7 years ago
I was not impressed that funds were taken out of my...
Seniors Funeral Insurance Top Cover
Service Review
I was not impressed that funds were taken out of my account when I and my husband had not fully read the information sent out. I did not authorise this and was not happy about it. When you are only enquiring, why do you ask for the potential customer's bank account details when they may or may not agree to take up a policy.
Jeff Jones - 7 years ago
Jol was great he went thru the lot well done
Seniors Funeral Insurance Top Cover
Service Review
jol was great he went thru the lot well done
Trusted Customer - 7 years ago
Unbelievably prompt service! i received a phone call...
Seniors Funeral Insurance Top Cover
Service Review
Unbelievably prompt service! I received a phone call literally the second I made my online inquiry. The sales consultant explained everything clearly & was very courteous & friendly. The deal sounds very positive to me.
Kaylene Venaglia - 8 years ago
The policy is simple and easy to understand
Seniors Funeral Insurance Top Cover
Product Review
The policy is simple and easy to understand
Trusted Customer - 8 years ago
It is just what i was looking for
Seniors Funeral Insurance Top Cover
Product Review
It is just what I was looking for
HELEN HARRISON - 8 years ago
I would have liked bigger but budget would not allow
Seniors Funeral Insurance Top Cover
Product Review
I would have liked bigger but budget would not allow
Colin Dunkley - 8 years ago
We haven't received the policy yet.
Seniors Funeral Insurance Essential Cover
Product Review
we haven't received the policy yet.
Trusted Customer - 8 years ago
It met my needs it was what i was looking for.
Seniors Funeral Insurance Top Cover
Product Review
It met my needs it was what I was looking for.
Yvette Stoodley - 8 years ago
The cost was about middle to everyone else
Seniors Pet Insurance
Product Review
The cost was about middle to everyone else
Trusted Customer - 8 years ago
Unsure of how good it actually is when testec
Seniors Pet Insurance
Product Review
Unsure of how good it actually is when testec
Trusted Customer - 8 years ago
I liked the fact that the payment decreases
Seniors Funeral Insurance Top Cover
Product Review
I liked the fact that the payment decreases
Veronica Goodwin - 8 years ago
I thought value for money was very good
Seniors Funeral Insurance Top Cover
Product Review
I thought value for money was very good
Trusted Customer - 8 years ago
Seems a fair policy for my age range
Seniors Funeral Insurance Top Cover
Product Review
Seems a fair policy for my age range
Lindy Rapmund - 8 years ago
It is very good rates and affordable
Seniors Funeral Insurance Top Cover
Product Review
It is very good rates and affordable
Trish Parle - 8 years ago
Simply because i have not had the need to claim on...
Seniors Pet Insurance
Product Review
Simply because I have not had the need to claim on this policy, time willltell.
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