%
- Over all Percentage 92
- empty 8
Rated /5 from 703064485944 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0306,4485,944 customer reviews.
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Reviews
3289-3301 of 7030 reviews
3289-3301 of 6448 reviews
3289-3301 of 5944 reviews
Peter Mallon - 5 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 5 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Terence John Carter - 5 years ago
The cso was extremely helpful and knowledgable in...
Seniors Term Life Insurance
Service Review
The CSO was extremely helpful and knowledgable in regards to the policy and information I needed
Paul Lakner - 5 years ago
The service was excellent and informative. your...
Seniors Term Life Insurance
Product Review
They gave me what I wanted and needed to help my family when I am gone. They gave me peace of mind. Thank you
Service Review
The service was excellent and Informative. Your representative was fantastic and helpful. Thanks
May Tilyard - 5 years ago
Yes, because there explantion of all information...
Seniors Car Insurance
Service Review
yes, because there explantion of all information needed was was very clear.
Janelle Sheen - 5 years ago
Mmmmmmmmmmm
Seniors Home Insurance
Service Review
mmmmmmmmmmm
Trusted Customer - 5 years ago
Value for money
Seniors Car Insurance
Product Review
competive priceing for service
Service Review
value for money
Trusted Customer - 5 years ago
Careful and comprehensive answers. full review.
Seniors Home Insurance
Product Review
Service Review
Careful and comprehensive answers. Full review.
Brett Godfrey - 5 years ago
Everything was explained well and in a clear and...
Seniors Funeral Insurance
Service Review
Everything was explained well and in a clear and precise manner
Trusted Customer - 5 years ago
Excellent service - person called to follow-up on a...
Seniors Home Insurance
Service Review
Excellent service - person called to follow-up on a quote and was able to answer all my questions. She was knowledgeable and helpful, with great interpersonal skills.
Deb - 5 years ago
It was really easy to get a quote online and pay...
Seniors Landlords Insurance
Product Review
Good coverage on the policy and very competitive price
Service Review
It was really easy to get a quote online and pay online for Landlords Insurance, and the price was very competitive.
Trusted Customer - 5 years ago
I was transferring my home insurance from another...
Seniors Home Insurance
Service Review
I was transferring my home insurance from another provider and was pleased with the assistance given to me by Salim. The transfer was made smoothly and the finer details of the policy were explained succinctly.
Trusted Customer - 8 years ago
Transferring to service dept, took 10mins & 8...
Seniors Pet Insurance
Service Review
Transferring to Service Dept, took 10mins & 8 mins. Made 4 phone calls, asked for sales person who had signed me up to give me a call, as the information on the Certificate was wrong. Still waiting? Last call finally got a person who understood what I wanted changing, and assure me he will fix it, before hard copy of policy is sent to me. This gentleman saved the day, as my experience was not the best, and I was going to cancel same.
Trusted Customer - 8 years ago
My wife,s final expense insurance
Seniors Pet Insurance
Service Review
MY wife,s final expense insurance
Trusted Customer - 8 years ago
Good service by happy and professional staff member
Seniors Funeral Insurance Top Cover
Service Review
Good service by happy and professional staff member
Trusted Customer - 8 years ago
I have taken out pet insurance with you,the...
Seniors Pet Insurance
Service Review
I have taken out Pet Insurance with you,the representative was patient and helpful answering my questions. I guess we will have to wait until I need to make a claim and see what service I get from the claims department. Hopefully it will go well.
Trusted Customer - 8 years ago
Good friendly service
Seniors Funeral Insurance Top Cover
Service Review
Good friendly service
Trusted Customer - 8 years ago
Yes the fellow was terrific on the phone and very easy...
Seniors Funeral Insurance Essential Cover
Service Review
yes the fellow was terrific on the phone and very easy to work with.
Trusted Customer - 8 years ago
They were so easy to deal with and the lady i spoke to...
Seniors Pet Insurance
Service Review
they were so easy to deal with and the lady i spoke to was very nice thanks again
Trusted Customer - 8 years ago
The young man that spoke with us was very clear and...
Seniors Funeral Insurance Essential Cover
Service Review
the young man that spoke with us was very clear and helpful for us.
Trusted Customer - 8 years ago
Kirk explained things clearly and suggested an...
Seniors Funeral Insurance Top Cover
Service Review
Kirk explained things clearly and suggested an arrangement that suits our particular circumstances.
Trusted Customer - 8 years ago
They went out of their way to be helpful. i would...
Seniors Funeral Insurance Top Cover
Service Review
They went out of their way to be helpful. I would recommend them highly to anyone wanting insurance.
Trusted Customer - 8 years ago
Very friendly service offered with clear explanation...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly service offered with clear explanation of what was being offered. The particular agent Anna was new at the job but displayed confidence in relaying information to me and where not sure confirmed with her superiors.
Trusted Customer - 8 years ago
Customer service was very good.
Seniors Funeral Insurance Top Cover
Service Review
Customer service was very good.
Julie Janson - 5 years ago
Meets the requirements i was looking for
Seniors Term Life Insurance
Product Review
Meets the requirements I was looking for
Michael Perez - 5 years ago
Seniors Term Life Insurance
Product Review
Robert Hall - 5 years ago
From an insurers point of view during a world wide...
Seniors Landlords Insurance
Product Review
From an insurers point of view during a world wide pandemic I understand why some aspects of the cover would be removed, however makes no appeal to the customer seeking protection for their investment. perhaps Ned Kelly was right, "Such Is Life".
Greg Moffat - 5 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 years ago
I was able to insure the contents for what i wanted to...
Seniors Home Insurance
Product Review
I was able to insure the contents for what I wanted to and mot what the other insurer said was the minimum, also a loer excess and therefore at lower cost
Trusted Customer - 5 years ago
Seems fine to me, but i have not had to make any...
Seniors Car Insurance
Product Review
Seems fine to me, but I have not had to make any claims as yet. the only option that was not provided for that was in my previous provider was the other glass cover, ie they covered your windscreen and all other window glass including the rear window screen with the no excess. this is covered with Australian Seniors, but only under your normal excess.
Trusted Customer - 5 years ago
The price was okay for the plan i chose
Seniors Home Insurance
Product Review
The price was okay for the plan I chose
John - 5 years ago
I did a comparison between a verbal quote and an...
Seniors Car Insurance
Product Review
I did a comparison between a verbal quote and an online quote. The online quote was significantly cheaper.
Trusted Customer - 5 years ago
Seniors Car Insurance
Product Review
Katrina Bain - 5 years ago
It is a very small amount i have to pay monthly which...
Seniors Car Insurance
Product Review
It is a very small amount I have to pay monthly which is excellent. But I do not like the minimum Excess being $500, I don't have that amount of spare money ever! I'm on the poverty line.
Trusted Customer - 5 years ago
Reasonable rates but high access
Seniors Home Insurance
Product Review
Reasonable rates but high access
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