%
- Over all Percentage 92
- empty 8
Rated /5 from 627759805191 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,2775,9805,191 customer reviews.
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Reviews
3265-3277 of 6277 reviews
3265-3277 of 5980 reviews
3265-3277 of 5191 reviews
Trusted Customer - 7 years ago
Excellent patience and easy to understand explanations.
Seniors Funeral Insurance Top Cover
Product Review
Good deal for money over a period of time
Service Review
Excellent patience and easy to understand explanations.
Julia Vargas - 7 years ago
The experience was interesting. i believe the clarity...
Seniors Funeral Insurance Top Cover
Product Review
The cost I found a bit high, does not cater for pensioner income.
Service Review
The experience was interesting. I believe the clarity and the pace everything was explained was excellent. Also the courtesy of the agent showed his preparation in the matter. Thank you for the patience and clear description of the type of insurance.
Rosemary Caruana - 7 years ago
Well for a start we are insured with senior house for...
Seniors Pet Insurance
Product Review
THE GIRLS WERE ,LOVELY AND VERY POLITE
Service Review
well for a start we are insured with senior house for approx 30 yeaRS never had a complaint
Trusted Customer - 7 years ago
Kyle was very friendly and informative and made me...
Seniors Funeral Insurance Top Cover
Service Review
Kyle was very friendly and informative and made me feel comfortable in telling him my circumstances and needs. I hope his reassurances and my confidence in signing up with you is one less worry for my future however long that might be. Thank you
Paula Baldo - 7 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Tracey Smallwood - 7 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Product Review
I had spoken to before I got Nancy once I had her official age I rang back got it all sorted very easily. So many more features available I signed up
Service Review
Excellent very easy to understand upfront and honest
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Peter Kershaw - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Product Review
For the price and what the Policy covers for my dog, you can't go past this Policy for great value and Inclusions.
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Elisa Troy - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Christine Weir - 7 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Product Review
yet to be tested so cant say
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Sheree Baxter - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Product Review
Again, simplicity. Operator explained everything clearly.
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 7 years ago
Fast efficient friendly service
Seniors Funeral Insurance Top Cover
Service Review
Fast efficient friendly service
Lynn Mcmillan - 7 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Trusted Customer - 7 years ago
He was very friendly and explained the policy in...
Seniors Funeral Insurance Top Cover
Service Review
He was very friendly and explained the policy in laymans terns
NEVILLE GRUNSKE - 7 years ago
Yes i would recommend them the sales person was...
Seniors Funeral Insurance Top Cover
Service Review
yes I would recommend them the sales person was pleasant and respectful It was especially nice to talk with what seemed to be an Aussie
Trusted Customer - 7 years ago
I was not impressed that funds were taken out of my...
Seniors Funeral Insurance Top Cover
Service Review
I was not impressed that funds were taken out of my account when I and my husband had not fully read the information sent out. I did not authorise this and was not happy about it. When you are only enquiring, why do you ask for the potential customer's bank account details when they may or may not agree to take up a policy.
Jeff Jones - 7 years ago
Jol was great he went thru the lot well done
Seniors Funeral Insurance Top Cover
Service Review
jol was great he went thru the lot well done
Trusted Customer - 7 years ago
Unbelievably prompt service! i received a phone call...
Seniors Funeral Insurance Top Cover
Service Review
Unbelievably prompt service! I received a phone call literally the second I made my online inquiry. The sales consultant explained everything clearly & was very courteous & friendly. The deal sounds very positive to me.
Seong Hock Oh - 7 years ago
Daniel was very helpful and he knows the products and...
Seniors Funeral Insurance Top Cover
Service Review
Daniel was very helpful and he knows the products and explained to me very well.
Trusted Customer - 7 years ago
An australian call center and a customer service...
Seniors Pet Insurance
Service Review
An Australian call center and a customer service officer (Nick) who was Australian and above all, sounded enthusiastic and interested in our decision to move to Seniors pet insurance.
Jessica Johnson - 7 years ago
Yes i would recommend your product to my friends, your...
Seniors Funeral Insurance Top Cover
Service Review
Yes I would recommend your product to my friends, your team member explained everything in plain English where I didn't hesistate to join, I have got this policies for my sister to make sure there is no problem when she departs from us and her children don't struggle finding the funds to give her the send of that she decerves. Thank you. Teresa.
Richard Rozario - 7 years ago
Very good, the two representatives (sam and jason)...
Seniors Funeral Insurance Top Cover
Service Review
very good, the two representatives (Sam and Jason) were excellent. Top marks in their presentation.
Michael J Ryan - 7 years ago
As i had received an email earlier i was able to go...
Seniors Funeral Insurance Top Cover
Service Review
As I had received an email earlier I was able to go through and make a list of any queries I had so when Bradley contacted me everything was in front of me. This helped a great deal and shortened the time which was appreciated. Bradley was very knowledgeable of his product and it was a pleasure to do business with him.
Yvette Stoodley - 8 years ago
The cost was about middle to everyone else
Seniors Pet Insurance
Product Review
The cost was about middle to everyone else
Trusted Customer - 8 years ago
Unsure of how good it actually is when testec
Seniors Pet Insurance
Product Review
Unsure of how good it actually is when testec
Trusted Customer - 8 years ago
I liked the fact that the payment decreases
Seniors Funeral Insurance Top Cover
Product Review
I liked the fact that the payment decreases
Veronica Goodwin - 8 years ago
I thought value for money was very good
Seniors Funeral Insurance Top Cover
Product Review
I thought value for money was very good
Trusted Customer - 8 years ago
Seems a fair policy for my age range
Seniors Funeral Insurance Top Cover
Product Review
Seems a fair policy for my age range
Lindy Rapmund - 8 years ago
It is very good rates and affordable
Seniors Funeral Insurance Top Cover
Product Review
It is very good rates and affordable
Trish Parle - 8 years ago
Simply because i have not had the need to claim on...
Seniors Pet Insurance
Product Review
Simply because I have not had the need to claim on this policy, time willltell.
Trusted Customer - 8 years ago
No 123456789987654321goag
Seniors Pet Insurance
Product Review
No 123456789987654321goag
Graham Hammond - 8 years ago
Felt pressured did not have chance to look over papers...
Seniors Funeral Insurance Top Cover
Product Review
felt pressured did not have chance to look over papers until after i had signed up
Kim Whear - 8 years ago
The lady i spoke to was very helpful.
Seniors Funeral Insurance Top Cover
Product Review
The lady i spoke to was very helpful.
KERRIE LEY - 8 years ago
More benefits than other insurance companies i have...
Seniors Funeral Insurance Essential Cover
Product Review
More benefits than other insurance companies I have been with
DAVID GUBBELS - 8 years ago
Policy was cheaper than competitors with higher limits...
Seniors Pet Insurance
Product Review
Policy was cheaper than competitors with higher limits on a number of services
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