%
- Over all Percentage 94
- empty 8
Rated /5 from 318239663057 Reviews
Australian Seniors Reviews
949292% of our customers are pleased with our products and services out of 3,1823,9663,057 customer reviews.
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Reviews
1-12 of 3182 reviews
1-12 of 3966 reviews
1-12 of 3057 reviews
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 3 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Vicki Swan - 4 years ago
Kelly was very helpful and informative. i found her...
Seniors Funeral Insurance Top Cover
Service Review
Kelly was very helpful and informative. I found her very easy to speak with and she listened to my wishes.
Trusted Customer - 3 years ago
The products appear to be excellent and well priced...
Seniors Funeral Insurance Top Cover
Service Review
The products appear to be excellent and well priced although it's hard to make that statement without comparing with all others. What made this stand out for me was the service. Warm and responsive, informative and pleasantly personal, it rated up there with the best customer service I've experienced in recent times. I'd definitely come back if I thought all your call-centre staff were as appealing as the gentleman who looked after me.
Trevor Teale - 3 years ago
She explain i need to know.
Seniors Funeral Insurance Essential Cover
Product Review
Can be cheaper for unemployed Since i am.
Service Review
She explain I need to know.
Ron Menzies - 3 years ago
I was explained everything about the insurance and...
Seniors Funeral Insurance Top Cover
Product Review
It is good value for money and it will help my kids out in a hard time
Service Review
I was explained everything about the insurance and wasn't pressured into taking out the insurance
Caroline Black - 3 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Product Review
I didn't want it and told the reps so multiple times give my money back
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
GAVIN KEEVERS - 4 years ago
Prompt and easy to do and understand.everything...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and easy to do and understand.everything explained in full
Trusted Customer - 5 months ago
The online application was clear, uncomplicated and...
Seniors Car Insurance
Service Review
The online application was clear, uncomplicated and easy to complete. When I telephoned with a quick question and to confirm some details, I was most impressed that my call was answered immediately, and in person! The customer service consultant was very friendly and helpful, able to assist with my enquiry, knowledgeable about the product and services being offered. Besides getting a competitive quote this is a major reason I decided to change to Australian Seniors.
Sharon JACKSON - 3 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Product Review
these days you need cover and it's quick and simple for people to understand. Funerals can be more expensive then buying a car. Cover helps the families when they may not have enough themselves.
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Raymond Stockwin - 3 years ago
All was done in a great manner true to their word and...
Seniors Funeral Insurance Top Cover
Product Review
i only got $3000 dollar cover and is what i want to suit my needs
Service Review
all was done in a great manner true to their word and very helpful
Trusted Customer - 5 years ago
Friendly helpful service
Senior Funeral Insurance Plus
Product Review
Happy with the policy
Service Review
Friendly helpful service
Trusted Customer - 3 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Sharon JACKSON - 3 years ago
Tim was excellent to deal with over the phone....
Seniors Funeral Insurance Top Cover
Service Review
Tim was excellent to deal with over the phone. Received email not long after I got off the phone. I will always deal with Australian Senior Insurance.
Trusted Customer - 3 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Doug Plant - 4 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Bronwen Emery - 3 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Trusted Customer - 4 years ago
I had my daughter do this for me and she was very...
Seniors Funeral Insurance Top Cover
Service Review
I had my daughter do this for me and she was very happy with the service provided.
Trusted Customer - 4 years ago
Very pushy - when someone only wants some information...
Seniors Funeral Insurance Top Cover
Service Review
very pushy - when someone only wants some information to review - they don't seem to want to supply it without that person agreeing to sign up for a policy
Trusted Customer - 3 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Kerry Searle - 3 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 3 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Service Review
It was first rate. No complaints
Barry Bloomfield - 4 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Service Review
Polite and congenial.
Graeme Grenfell - 4 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Shane Van Mierlo - 4 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Frederick Smith - 4 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Trusted Customer - 5 years ago
The agent was very helpfull and polite
Seniors Pet Insurance
Product Review
The agent was very helpfull and polite
Trusted Customer - 5 years ago
Has all our needs
Senior Funeral Insurance Plus
Product Review
Has all our needs
Trusted Customer - 5 years ago
Very good as there is no excess
Seniors Pet Insurance
Product Review
Very good as there is no excess
Trusted Customer - 5 years ago
All good very nice operators trish
Senior Funeral Insurance Plus
Product Review
All good very nice operators trish
Trusted Customer - 5 years ago
Happy with product and all its benefits
Senior Funeral Insurance Plus
Product Review
happy with product and all its benefits
Trusted Customer - 5 years ago
The best i could find.
Senior Funeral Insurance Plus
Product Review
the best I could find.
Trusted Customer - 5 years ago
Hot yet able to assess
Senior Funeral Insurance Plus
Product Review
Hot yet able to assess
Trusted Customer - 6 years ago
Very suitable for my age group
Senior Funeral Insurance Plus
Product Review
very suitable for my age group
Trusted Customer - 5 years ago
Product well suited for seniors only wish i had done...
Senior Funeral Insurance Plus
Product Review
Product well suited for seniors only wish I had done it sooner
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