Reviews
1-12 of 4354 reviews
1-12 of 4354 reviews
1-12 of 3390 reviews
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 4 years ago
Clear explanation & spoke at a pace i could hear &...
Seniors Funeral Insurance Top Cover
Product Review
Not sure as I have yet to compare with others
Service Review
Clear explanation & spoke at a pace I could hear & decifer
Trusted Customer - 4 years ago
The service was treated as if i had requested to buy...
Seniors Funeral Insurance Top Cover
Product Review
I am still awaiting the mailing and once I get this which will incude the PDS I will make up my mind if I proceed with purchasing the product.
Service Review
The service was treated as if I had requested to buy the funeral insurance when all I wanted was a quote. It was easier to let the consultant continue than attempt to interupt their speil.
Saidi-jane Hoogendoorn - 4 years ago
Listened, understood and acted accordingly.
Seniors Funeral Insurance Top Cover
Product Review
Fitted in with my budget.
Service Review
Listened, understood and acted accordingly.
Trusted Customer - 4 years ago
It was first rate. no complaints
Seniors Funeral Insurance Top Cover
Product Review
The srvice they gave was really good
Service Review
It was first rate. No complaints
Trusted Customer - 5 years ago
I had my daughter do this for me and she was very...
Seniors Funeral Insurance Top Cover
Product Review
The gentleman on the phone was very informative and knew his products well. Well done. Very helpful.
Service Review
I had my daughter do this for me and she was very happy with the service provided.
Bronwen Emery - 4 years ago
Ash explained all the details of the policy very well....
Seniors Funeral Insurance Top Cover
Product Review
I am still doing comparisons but it seems to be what I am looking for.
Service Review
Ash explained all the details of the policy very well. He spoke clearly and did not rush me.
Barry Bloomfield - 4 years ago
Polite and congenial.
Seniors Funeral Insurance Top Cover
Product Review
Exactly what I was looking for.
Service Review
Polite and congenial.
Paul Nilsson - 5 years ago
The service was polite and concise. the product sounds...
Seniors Funeral Insurance Top Cover
Service Review
The service was polite and concise. The product sounds good. I would definitely recommend it to others. Particularly the young lady assisting me.
Darryl Mcdonald - 5 years ago
Very good.
Seniors Funeral Insurance Top Cover
Product Review
Service Review
Very good.
Doug Plant - 4 years ago
If i could have given a lower score i would have all i...
Seniors Funeral Insurance Top Cover
Product Review
The product may have had some good points but I was put off by your pushy salesman
Service Review
If I could have given a lower score I would have All I wanted was a quote as I had never done anything like this before but your very pushy salesman made me sign up which included giving him my banking details before he would give me any information Believe me when I say I will be telling the world via social media what to expect and there is no way I would be interested in doing business with your company
Trusted Customer - 4 years ago
Address issues that i raised on a number of occasions...
Seniors Funeral Insurance Top Cover
Service Review
Address issues that I raised on a number of occasions by email.
Chanelle Garlan - 4 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 5 months ago
Your customer service agent made it simple and easy to...
Seniors Home Insurance
Service Review
Your customer service agent made it simple and easy to understand and rally looked after us from begging to end - and thankfully she knew English 😃
Trusted Customer - 5 years ago
Great customer service
Senior Funeral Insurance Plus
Service Review
Great customer service
Trusted Customer - 3 years ago
Good service happy with custom service cheaper...
Seniors Funeral Insurance Top Cover
Service Review
Good service happy with custom service cheaper thenwhat I have been paying over the years
Kerry Searle - 4 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 4 years ago
Everything was explained so you could understand, and...
Seniors Funeral Insurance Top Cover
Service Review
Everything was explained so you could understand, and there was no pressure for you to buy, very satisfied, thanks.
Trusted Customer - a day ago
Very pleasant and helpful lady i dealt with, very...
Seniors Home Insurance
Service Review
Very pleasant and helpful lady I dealt with, very knowledgeable about the policy I enquired about.
Phillip Bailey - 4 years ago
Yes i would
Seniors Funeral Insurance Top Cover
Service Review
Yes i would
Raymond Mcanulty - 4 years ago
They were able to explain all of the benefits of the...
Seniors Funeral Insurance Top Cover
Service Review
They were able to explain all of the benefits of the insurance plan & the other insurance company i am with at the moment have nowhere near the same benefits. Cost.
Kathryn Wilson - 4 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 5 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Shane Van Mierlo - 5 years ago
You people lie through your *****
Seniors Funeral Insurance Top Cover
Product Review
You people lie through your *****
Frederick Smith - 5 years ago
I have only just received my policy and still have to...
Seniors Funeral Insurance Essential Cover
Product Review
I have only just received my policy and still have to go through it but it seems to be what I required.
Graeme Grenfell - 4 years ago
Please cancel policy i don't want it
Seniors Funeral Insurance Top Cover
Product Review
Please cancel policy I don't want it
Trusted Customer - 5 years ago
Very good
Senior Funeral Insurance Plus
Product Review
Very good
Trusted Customer - 5 years ago
Suits my budget and pays back what i pay in if...
Senior Funeral Insurance Plus
Product Review
Suits my budget and pays back what I pay in if longevity.
Trusted Customer - 6 years ago
Same as above
Australian Seniors Final Expenses Insurance
Product Review
same as above
Trusted Customer - 6 years ago
Haven't tried it yet.
Seniors Pet Insurance
Product Review
Haven't tried it yet.
Trusted Customer - 5 years ago
We could not accept other offers.
Senior Funeral Insurance Plus
Product Review
We could not accept other offers.
Trusted Customer - 6 years ago
I'm happy with the terms so far.
Senior Funeral Insurance Plus
Product Review
I'm happy with the terms so far.
Trusted Customer - 5 years ago
Affordable
Australian Seniors Final Expenses Insurance
Product Review
Affordable
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