%
- Over all Percentage 92
- empty 8
Rated /5 from 670762495621 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7076,2495,621 customer reviews.
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Reviews
3241-3253 of 6707 reviews
3241-3253 of 6249 reviews
3241-3253 of 5621 reviews
Trusted Customer - 5 years ago
Very good communication
Seniors Term Life Insurance
Product Review
Service Review
Very good communication
Trusted Customer - 5 years ago
Very efficient, polite and informative.
Seniors Term Life Insurance
Service Review
Very efficient, polite and informative.
Trusted Customer - 5 years ago
The consultantnt, victor was most helpful and made it...
Seniors Funeral Insurance
Product Review
it is exactly what we wanted.
Service Review
the consultantnt, Victor was most helpful and made it clear and simple. He did not hesitate to help me get the most suitable plan.
Trusted Customer - 5 years ago
They explained everything thoroughly and pleasantly...
Seniors Funeral Insurance
Service Review
They explained everything thoroughly and pleasantly and in simple terms to understand.
Trusted Customer - 5 years ago
Funeral insurance
Seniors Funeral Insurance
Product Review
Very happy with wwhat i purchased
Service Review
Funeral insurance
Trusted Customer - 5 years ago
Pleasant, friendly and informative. he helped me...
Seniors Term Life Insurance
Product Review
Service Review
Pleasant, friendly and informative. He helped me work out the best and most affordable deal for my needs
Raymond Alley - 5 years ago
The best service any insurance company i have ever ...
Seniors Term Life Insurance
Product Review
Service Review
The Best service any insurance company I have ever had or heard of and Victor was so good explaining things in terms anyone could understand
Trusted Customer - 5 years ago
Your customer service person who rang my house, she is...
Seniors Term Life Insurance
Product Review
Service Review
Your customer service person who rang my house, she is friendly, accurate & prompt.
Trusted Customer - 5 years ago
Good service from client service officer. very aware...
Seniors Funeral Insurance
Product Review
Nothing is 100% perfect but this sounded good
Service Review
Good service from client service officer. Very aware of product he was selling
Trusted Customer - 5 years ago
Seniors was helpful and cooperative. they were...
Seniors Term Life Insurance
Service Review
Seniors was helpful and cooperative. They were thoughtful and innovative as well.
ALAN TEMPLETOM - 5 years ago
Very nice to deal with. gave me all the info i need
Seniors Term Life Insurance
Product Review
Service Review
Very nice to deal with. Gave me all the info I need
Dianne Stewart - 5 years ago
The operators communication skills were excellent i...
Seniors Term Life Insurance
Product Review
Reliable operators returned my call and attended promptly to my enquiry The conversation made it easy for me to understand the policy
Service Review
The operators communication skills were excellent I didn't take long to finalise my application I shall recommend to my family
Trusted Customer - 8 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Trusted Customer - 8 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Service Review
Excellent very easy to understand upfront and honest
Trusted Customer - 8 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Trusted Customer - 8 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 8 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Trusted Customer - 8 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Trusted Customer - 8 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Trusted Customer - 8 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Service Review
I found the process very simple and easy to understand.
Trusted Customer - 8 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Trusted Customer - 8 years ago
I asked for a quote online and i received a phone call...
Seniors Pet Insurance
Service Review
I asked for a quote online and I received a phone call early the next day. I was given a quote and it took me 3 calls to get the my information together the team member called me each time rather than have me call back. The 10% discount was my main motivation for choosing Seniors Insurance.
Trusted Customer - 8 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Trusted Customer - 8 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
Trusted Customer - 8 years ago
This gave me all that i needed to cover my pets care
Seniors Pet Insurance
Product Review
This gave me all that I needed to cover my pets care
Trusted Customer - 8 years ago
I am happy with my purchase now. we will see what the...
Seniors Funeral Insurance Top Cover
Product Review
I am happy with my purchase now. We will see what the future relationship with the provider is maintained as time goes by. It is difficult to read the small print in this process of responding to you.
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Good value for money. covered the things that i want...
Seniors Pet Insurance
Product Review
good value for money. Covered the things that I want in pet insurance
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
It appears to be a reasonable cost for what i am...
Seniors Funeral Insurance Essential Cover
Product Review
It appears to be a reasonable cost for what I am after. It is not the cheapest I have looked at, but I think it meets my needs
Trusted Customer - 8 years ago
They are great to be with
Seniors Funeral Insurance Top Cover
Product Review
They are great to be with
Trusted Customer - 8 years ago
Same as real insurance which i thougt i was purchasing
Seniors Funeral Insurance Top Cover
Product Review
Same as Real Insurance which I thougt I was purchasing
Trusted Customer - 8 years ago
I received excellent customer service with good advice...
Seniors Funeral Insurance Essential Cover
Product Review
I received excellent customer service with good advice & information
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Suits my needs perfectly. nothing hidden. well...
Seniors Funeral Insurance Top Cover
Product Review
Suits my needs perfectly. Nothing hidden. Well explained by service representative.
Trusted Customer - 8 years ago
To much of a swell head otherwise
Seniors Funeral Insurance Top Cover
Product Review
to much of a swell head otherwise
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