Reviews

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Louise Dow - 5 years ago

Australian seniors customer service representative.,...

Seniors Term Life Insurance

Product Review

As i am giving a true star rating as I may survive past the age of the termination of the policy. Be good if policy did continue on after the age of termination out lived as Goodwill for being a contributing customer for so long

Service Review

Australian Seniors customer service representative., was obliging in A ring back call. Which I did receive at time that was suited to me. Also was obliging in all asked questions were answered without hesitation . Respectfull


Rated: 4 out of 5

Patricia Profit - 5 years ago

Pleasant, patient and knowledgeable

Seniors Term Life Insurance

Product Review

happy with result and feel now that I am covered, no problem

Service Review

pleasant, patient and knowledgeable


Rated: 5 out of 5

Trusted Customer - 5 years ago

Easy and helpful

Seniors Funeral Insurance

Product Review

It seems a fair deal and give some financial assurance which is what I need.

Service Review

Easy and helpful


Rated: 5 out of 5

Ivan Kitevski - 5 years ago

Thay eas very helpful and nice ,shure ii would...

Seniors Funeral Insurance

Product Review

Service Review

Thay eas very helpful and nice ,shure ii would recommend them to my friends!Thanks a lot for good service!


Rated: 5 out of 5

Trusted Customer - 5 years ago

Very supportive and informative. viewing the website...

Seniors Term Life Insurance

Service Review

Very supportive and informative. Viewing the website online was also a great help to make a better decision


Rated: 5 out of 5

David Ross - 5 years ago

Very easy to apply

Seniors Term Life Insurance

Product Review

Service Review

very easy to apply


Rated: 5 out of 5

Trusted Customer - 5 years ago

Service was wonderful. rick was knowledgeable,...

Seniors Funeral Insurance

Product Review

Service Review

Service was wonderful. Rick was knowledgeable, understanding and very helpful. I did find the office space noisy at times and difficult to hear.


Rated: 4.5 out of 5

Tracey Lindsay - 5 years ago

The lady i spoke to about my insurance was so very...

Seniors Term Life Insurance

Product Review

I’m very happy with my quote and signed up right away.

Service Review

The lady I spoke to about my insurance was so very nice and explained everything perfectly for me to understand. Extremely happy. Thanks.


Rated: 5 out of 5

Sera Uesele - 5 years ago

The guy that serves me on the phone was very polite,...

Seniors Funeral Insurance

Product Review

Cheap and affordable Great customer service Excellent communication skills Overall pleased with the outcome

Service Review

The guy that serves me on the phone was very polite, very good communication and customer service skills. Everything was explained to me properly n clearly, the package I got was cheap n affordable. I was very pleased with the outcome.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Constant repetition of questions could be designed in...

Seniors Term Life Insurance

Product Review

Rather expensive for pensioners in today's circumstances

Service Review

Constant repetition of questions could be designed in a different way


Rated: 2.5 out of 5

Rodney Gene Arthur Cross - 5 years ago

Efficiency and very informative through out the...

Seniors Term Life Insurance

Product Review

As I have stated is the cut off age. It sort of leaves one wandering

Service Review

efficiency and very informative through out the enquiry. the only short fall is the cut off age. Who will insure a 85 year old, this should be reviewed


Rated: 4.5 out of 5

Trusted Customer - 5 years ago

Very helpful staff member. helped me understand the...

Seniors Term Life Insurance

Service Review

Very helpful staff member. Helped me understand the questions and what I was entitled to.


Rated: 4 out of 5

Trusted Customer - 8 years ago

So much to offer l need to wait till l receive my...

Seniors Funeral Insurance Top Cover

Service Review

So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.


Rated: 4 out of 5

Trusted Customer - 8 years ago

Very helpful phone attendant

Seniors Funeral Insurance Top Cover

Service Review

Very helpful phone attendant


Rated: 4 out of 5

Trusted Customer - 8 years ago

The person on the phone was very helpful and made the...

Seniors Funeral Insurance Top Cover

Service Review

The person on the phone was very helpful and made the whole process very easy.


Rated: 5 out of 5

Trusted Customer - 8 years ago

I received courteous friendly service, and efficient...

Seniors Funeral Insurance Top Cover

Service Review

I received courteous friendly service, and efficient follow-up, as promised.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Stafff effeminacy polite and good manners

Seniors Funeral Insurance Top Cover

Service Review

Stafff Effeminacy polite and good manners


Rated: 4 out of 5

Trusted Customer - 8 years ago

It was very professional and informative

Seniors Funeral Insurance Top Cover

Service Review

It was very professional and informative


Rated: 4 out of 5

Trusted Customer - 8 years ago

Very straight forward on the phone and friendly

Seniors Pet Insurance

Service Review

Very straight forward on the phone and friendly


Rated: 4 out of 5

Trusted Customer - 8 years ago

Just a load off my mind prompt service friendly staff

Seniors Funeral Insurance Top Cover

Service Review

Just a load off my mind prompt service friendly staff


Rated: 5 out of 5

Trusted Customer - 8 years ago

You can tell your sales reps to stop pushing people...

Seniors Funeral Insurance Top Cover

Service Review

You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated


Rated: 1 out of 5

Trusted Customer - 8 years ago

Your customer service person, jake, was extremely...

Seniors Funeral Insurance Top Cover

Service Review

Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)


Rated: 5 out of 5

Trusted Customer - 8 years ago

It’s already very good.

Seniors Funeral Insurance Top Cover

Service Review

It’s already very good.


Rated: 2 out of 5

Trusted Customer - 8 years ago

The operator i spoke with was very cheerful and...

Seniors Funeral Insurance Top Cover

Service Review

The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job


Rated: 5 out of 5

Trusted Customer - 8 years ago

We went with the product, because it met our current...

Seniors Funeral Insurance Top Cover

Product Review

We went with the product, because it met our current needs.


Rated: 5 out of 5

Trusted Customer - 8 years ago

The insurance is a little more expensive than some...

Seniors Funeral Insurance Top Cover

Product Review

The insurance is a little more expensive than some othes insurance companies out there but after doing my research i went with Seniors Insurance with as i company i can trust .


Rated: 3 out of 5

Trusted Customer - 8 years ago

As we are new to pet insurance, it's a bit early....

Seniors Pet Insurance

Product Review

As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)


Rated: 4 out of 5

Trusted Customer - 8 years ago

Its what i needed no frills

Seniors Funeral Insurance Top Cover

Product Review

its what i needed no frills


Rated: 4 out of 5

Trusted Customer - 8 years ago

I'm hoping that should the need a raise & im forced...

Seniors Funeral Insurance Top Cover

Product Review

I'm hoping that should the need a raise & im forced through unforeseen circumstances I can still keep my policy


Rated: 5 out of 5

Trusted Customer - 8 years ago

It is what i needed. i can get back my money in a...

Seniors Funeral Insurance Top Cover

Product Review

it is what I needed. I can get back my money in a certain time. The premium goes down.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Seniors Pet Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 8 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 3 out of 5

Trusted Customer - 8 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

Seniors Funeral Insurance Top Cover

Product Review


Rated: 5 out of 5

Trusted Customer - 8 years ago

I'm happy with my plan of funeral cover and the...

Seniors Funeral Insurance Top Cover

Product Review

I'm happy with my plan of funeral cover and the customer service.


Rated: 5 out of 5

Trusted Customer - 8 years ago

Good product at right price

Seniors Funeral Insurance Top Cover

Product Review

Good Product at right price


Rated: 5 out of 5

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