Reviews
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Louise Dow - 5 years ago
Australian seniors customer service representative.,...
Seniors Term Life Insurance
Product Review
As i am giving a true star rating as I may survive past the age of the termination of the policy. Be good if policy did continue on after the age of termination out lived as Goodwill for being a contributing customer for so long
Service Review
Australian Seniors customer service representative., was obliging in A ring back call. Which I did receive at time that was suited to me. Also was obliging in all asked questions were answered without hesitation . Respectfull
Patricia Profit - 5 years ago
Pleasant, patient and knowledgeable
Seniors Term Life Insurance
Product Review
happy with result and feel now that I am covered, no problem
Service Review
pleasant, patient and knowledgeable
Trusted Customer - 5 years ago
Easy and helpful
Seniors Funeral Insurance
Product Review
It seems a fair deal and give some financial assurance which is what I need.
Service Review
Easy and helpful
Ivan Kitevski - 5 years ago
Thay eas very helpful and nice ,shure ii would...
Seniors Funeral Insurance
Product Review
Service Review
Thay eas very helpful and nice ,shure ii would recommend them to my friends!Thanks a lot for good service!
Trusted Customer - 5 years ago
Very supportive and informative. viewing the website...
Seniors Term Life Insurance
Service Review
Very supportive and informative. Viewing the website online was also a great help to make a better decision
David Ross - 5 years ago
Very easy to apply
Seniors Term Life Insurance
Product Review
Service Review
very easy to apply
Trusted Customer - 5 years ago
Service was wonderful. rick was knowledgeable,...
Seniors Funeral Insurance
Product Review
Service Review
Service was wonderful. Rick was knowledgeable, understanding and very helpful. I did find the office space noisy at times and difficult to hear.
Tracey Lindsay - 5 years ago
The lady i spoke to about my insurance was so very...
Seniors Term Life Insurance
Product Review
I’m very happy with my quote and signed up right away.
Service Review
The lady I spoke to about my insurance was so very nice and explained everything perfectly for me to understand. Extremely happy. Thanks.
Sera Uesele - 5 years ago
The guy that serves me on the phone was very polite,...
Seniors Funeral Insurance
Product Review
Cheap and affordable Great customer service Excellent communication skills Overall pleased with the outcome
Service Review
The guy that serves me on the phone was very polite, very good communication and customer service skills. Everything was explained to me properly n clearly, the package I got was cheap n affordable. I was very pleased with the outcome.
Trusted Customer - 5 years ago
Constant repetition of questions could be designed in...
Seniors Term Life Insurance
Product Review
Rather expensive for pensioners in today's circumstances
Service Review
Constant repetition of questions could be designed in a different way
Rodney Gene Arthur Cross - 5 years ago
Efficiency and very informative through out the...
Seniors Term Life Insurance
Product Review
As I have stated is the cut off age. It sort of leaves one wandering
Service Review
efficiency and very informative through out the enquiry. the only short fall is the cut off age. Who will insure a 85 year old, this should be reviewed
Trusted Customer - 5 years ago
Very helpful staff member. helped me understand the...
Seniors Term Life Insurance
Service Review
Very helpful staff member. Helped me understand the questions and what I was entitled to.
Trusted Customer - 8 years ago
So much to offer l need to wait till l receive my...
Seniors Funeral Insurance Top Cover
Service Review
So much to offer l need to wait till l receive my documents to be sure that what l was told transcripts on those documents. Then l will make my decision.
Trusted Customer - 8 years ago
Very helpful phone attendant
Seniors Funeral Insurance Top Cover
Service Review
Very helpful phone attendant
Trusted Customer - 8 years ago
The person on the phone was very helpful and made the...
Seniors Funeral Insurance Top Cover
Service Review
The person on the phone was very helpful and made the whole process very easy.
Trusted Customer - 8 years ago
I received courteous friendly service, and efficient...
Seniors Funeral Insurance Top Cover
Service Review
I received courteous friendly service, and efficient follow-up, as promised.
Trusted Customer - 8 years ago
Stafff effeminacy polite and good manners
Seniors Funeral Insurance Top Cover
Service Review
Stafff Effeminacy polite and good manners
Trusted Customer - 8 years ago
It was very professional and informative
Seniors Funeral Insurance Top Cover
Service Review
It was very professional and informative
Trusted Customer - 8 years ago
Very straight forward on the phone and friendly
Seniors Pet Insurance
Service Review
Very straight forward on the phone and friendly
Trusted Customer - 8 years ago
Just a load off my mind prompt service friendly staff
Seniors Funeral Insurance Top Cover
Service Review
Just a load off my mind prompt service friendly staff
Trusted Customer - 8 years ago
You can tell your sales reps to stop pushing people...
Seniors Funeral Insurance Top Cover
Service Review
You can tell your sales reps to stop pushing people into policies they don't want. I feel bullied and cheated
Trusted Customer - 8 years ago
Your customer service person, jake, was extremely...
Seniors Funeral Insurance Top Cover
Service Review
Your customer service person, Jake, was extremely patient, very clear, and well informed. He took the time to understand what I needed and was not at all "pushy". I appreciated the fact that he let your policy sell itself. Overall he made what could have been a daunting task a satisfying experience. You should investigate "cloning" him.....or, at least make sure he can train newer staff. ( I was a customer service officer for many years, Jake is one of the best to whom I have ever spoken.)
Trusted Customer - 8 years ago
It’s already very good.
Seniors Funeral Insurance Top Cover
Service Review
It’s already very good.
Trusted Customer - 8 years ago
The operator i spoke with was very cheerful and...
Seniors Funeral Insurance Top Cover
Service Review
The operator I spoke with was very cheerful and explained everything that I asked with expertise. Good Job
Trusted Customer - 8 years ago
We went with the product, because it met our current...
Seniors Funeral Insurance Top Cover
Product Review
We went with the product, because it met our current needs.
Trusted Customer - 8 years ago
The insurance is a little more expensive than some...
Seniors Funeral Insurance Top Cover
Product Review
The insurance is a little more expensive than some othes insurance companies out there but after doing my research i went with Seniors Insurance with as i company i can trust .
Trusted Customer - 8 years ago
As we are new to pet insurance, it's a bit early....
Seniors Pet Insurance
Product Review
As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)
Trusted Customer - 8 years ago
Its what i needed no frills
Seniors Funeral Insurance Top Cover
Product Review
its what i needed no frills
Trusted Customer - 8 years ago
I'm hoping that should the need a raise & im forced...
Seniors Funeral Insurance Top Cover
Product Review
I'm hoping that should the need a raise & im forced through unforeseen circumstances I can still keep my policy
Trusted Customer - 8 years ago
It is what i needed. i can get back my money in a...
Seniors Funeral Insurance Top Cover
Product Review
it is what I needed. I can get back my money in a certain time. The premium goes down.
Trusted Customer - 8 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 8 years ago
I'm happy with my plan of funeral cover and the...
Seniors Funeral Insurance Top Cover
Product Review
I'm happy with my plan of funeral cover and the customer service.
Trusted Customer - 8 years ago
Good product at right price
Seniors Funeral Insurance Top Cover
Product Review
Good Product at right price
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