%
- Over all Percentage 92
- empty 8
Rated /5 from 611758665031 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1175,8665,031 customer reviews.
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Reviews
3109-3121 of 6117 reviews
3109-3121 of 5866 reviews
3109-3121 of 5031 reviews
Paula Baldo - 7 years ago
The selling side of it was good but then i changed my...
Seniors Pet Insurance
Service Review
The selling side of it was good but then I changed my mind and tried calling to cancel, it was so Hard! Phone wasn't being answered, then when I finally got through I got drilled. Hopefully it has been cancelled and I don't get charged.
Tracey Smallwood - 7 years ago
Excellent very easy to understand upfront and honest
Seniors Pet Insurance
Product Review
I had spoken to before I got Nancy once I had her official age I rang back got it all sorted very easily. So many more features available I signed up
Service Review
Excellent very easy to understand upfront and honest
Denis COCHRANE - 7 years ago
In 2013 i took out a $7,000 fixed funeral expences...
Seniors Funeral Insurance Top Cover
Product Review
See comments in customer experience.
Service Review
In 2013 I took out a $7,000 fixed funeral expences cover with you-In april 2018 you sent me a "happy anniversary" letter. Considering everything was fixed in for both parties until my death I could not understand why?. It prompted me to do some figuring, and working on the theory of living to 90 I realised what a bad deal I was on.By switching to "Top Cover" funeral insurance with you on 18May I managed to rescue a bit of the bad deal (assuming the 90yrs aim).While I did manage to secure a waiver of the nil claim in first 12 months (on new policy) the premiums for the the fixed policy are lost and the premiums for the top cover have increased.---In the world of wheels and roundabouts I am feeling only just a little bit better off. P.S. And I had to do a chase up for a copy of the waiver letter on 30 May.
Peter Kershaw - 7 years ago
The service i received was exceptional, the staff...
Seniors Funeral Insurance Top Cover
Product Review
Service Review
The service I received was exceptional, the staff member (Veronica) clearly explained what all concepts regarding the cover I chose, very well. We have taken travel insurance with the company in the past, will do so again and have and will continue to recommend the organisation.
Trusted Customer - 7 years ago
The male staff member that i spoke to was very...
Seniors Pet Insurance
Product Review
For the price and what the Policy covers for my dog, you can't go past this Policy for great value and Inclusions.
Service Review
The male staff member that I spoke to was very friendly and cheerful which was a pleasant surprise! He knew his product inside and out, and could have a decent conversation with me. He could answer every question that I asked him about the policy, and explained everything in plain and simple terms.
Elisa Troy - 7 years ago
Kyle was extremely helpful, not pushy!
Seniors Funeral Insurance Top Cover
Service Review
Kyle was extremely helpful, not pushy!
Christine Weir - 7 years ago
A lot of insurance mumbo jumbo rules and regs was a...
Seniors Pet Insurance
Product Review
yet to be tested so cant say
Service Review
A lot of insurance mumbo jumbo rules and regs was a pain to listen to
Sheree Baxter - 7 years ago
I found the process very simple and easy to understand.
Seniors Funeral Insurance Top Cover
Product Review
Again, simplicity. Operator explained everything clearly.
Service Review
I found the process very simple and easy to understand.
Robert Dale - 7 years ago
I had only just enquired re the policies etc of a...
Seniors Funeral Insurance Top Cover
Product Review
It is just what I need to finish my end of life knowing my kids and my new partner will not be out of pocket and this will ease any burdon they may encounter
Service Review
I had only just enquired re the policies etc of a funeral costs and requested a information pack , as recently I made out a new will and power of attorney on line, just 5 minutes later a representative from Aust Seniors rang me and the rest is now history
Gary Newell - 7 years ago
I asked for a quote online and i received a phone call...
Seniors Pet Insurance
Product Review
I had an acceptance email within minutes and the team member was very good assisting me with the purchase.
Service Review
I asked for a quote online and I received a phone call early the next day. I was given a quote and it took me 3 calls to get the my information together the team member called me each time rather than have me call back. The 10% discount was my main motivation for choosing Seniors Insurance.
Trusted Customer - 7 years ago
When i rang i was surprised that i didn't get a...
Seniors Funeral Insurance Top Cover
Product Review
Just what I wanted at a fair price.
Service Review
When I rang I was surprised that I didn't get a recorded voice giving me options to " press one for", I was immediately greeted by a human, live and interested in my enquiry. He was polite, knowledgeable and friendly, it's been a long time since I have encountered this.
Deane Hewlett - 7 years ago
Dj explained very thoroughly the funeral plan that we...
Seniors Funeral Insurance Top Cover
Service Review
DJ explained very thoroughly the funeral plan that we were interested in
Sandra Goodfellow - 7 years ago
Diane was very nice indeed. she was following your...
Seniors Funeral Insurance Top Cover
Service Review
Diane was very nice indeed. She was following your rules asking for our Bank A/C number before we had made our final decision. We would have preferred to call back with our number when we were sure we wanted to take out the policy. Diane explained all the reasons but we still would have preferred to call back later. Perhaps you will take this into consideration. Thanking you.
Ramakrishnan Easwaran - 7 years ago
The customer service officer had thorough knowledge of...
Seniors Funeral Insurance Top Cover
Service Review
The customer service officer had thorough knowledge of the product and offered the various options. Felt like I was in safe hands.
Helen Smith - 7 years ago
I would certainly recommend the seniors insurance, i...
Seniors Pet Insurance
Service Review
I would certainly recommend the Seniors Insurance, I found the customer service exceptional, so pleasant and easy to deal with.
Trusted Customer - 7 years ago
It was a pleasant experience, and it was explained to...
Seniors Funeral Insurance Top Cover
Service Review
It was a pleasant experience, and it was explained to me very clearly and I’ve got answers to all my questions.
Rhonda Hopkins - 7 years ago
I had a lot of questions he was great in explaining in...
Seniors Funeral Insurance Essential Cover
Service Review
I had a lot of questions he was great in explaining in simple terms
Graeme Hopkins - 7 years ago
He was very helpful and patient
Seniors Funeral Insurance Essential Cover
Service Review
He was very helpful and patient
Glenys Schuite - 7 years ago
Prompt and friendly service.i might get pet insurance...
Seniors Funeral Insurance Top Cover
Service Review
Prompt and friendly service.I might get pet insurance when I get another dog,at sometime in the future.
Deb K - 7 years ago
Great product we have it for our rescue dog aya - got...
Seniors Pet Insurance
Service Review
great product we have it for our rescue dog Aya - got her a friend puppy Willow so they both now have excellent cover and we have peace of mind just in case
Trusted Customer - 7 years ago
Good product knowledge and courteous telephone manner...
Seniors Funeral Insurance Essential Cover
Service Review
Good product knowledge and courteous telephone manner of the sales team member was a contributing factor to my purchasing of the policy.
Trusted Customer - 7 years ago
Explained everything in detail, not too many questions...
Seniors Pet Insurance
Service Review
Explained everything in detail, not too many questions to ask.
Trusted Customer - 7 years ago
Happy with premiums, easy to deal with
Seniors Pet Insurance
Service Review
Happy with premiums, easy to deal with
Deborah Cain - 7 years ago
Fine on the phone but never sent me the email with the...
Seniors Funeral Insurance Top Cover
Service Review
Fine on the phone but never sent me the email with the policy and details... That is very poor!
Trusted Customer - 7 years ago
Seems a fair policy for my age range
Seniors Funeral Insurance Top Cover
Product Review
Seems a fair policy for my age range
Lindy Rapmund - 7 years ago
It is very good rates and affordable
Seniors Funeral Insurance Top Cover
Product Review
It is very good rates and affordable
Trish Parle - 7 years ago
Simply because i have not had the need to claim on...
Seniors Pet Insurance
Product Review
Simply because I have not had the need to claim on this policy, time willltell.
Trusted Customer - 7 years ago
No 123456789987654321goag
Seniors Pet Insurance
Product Review
No 123456789987654321goag
Graham Hammond - 7 years ago
Felt pressured did not have chance to look over papers...
Seniors Funeral Insurance Top Cover
Product Review
felt pressured did not have chance to look over papers until after i had signed up
Kim Whear - 7 years ago
The lady i spoke to was very helpful.
Seniors Funeral Insurance Top Cover
Product Review
The lady i spoke to was very helpful.
KERRIE LEY - 7 years ago
More benefits than other insurance companies i have...
Seniors Funeral Insurance Essential Cover
Product Review
More benefits than other insurance companies I have been with
DAVID GUBBELS - 7 years ago
Policy was cheaper than competitors with higher limits...
Seniors Pet Insurance
Product Review
Policy was cheaper than competitors with higher limits on a number of services
STEPHEN WOODHOUSE - 7 years ago
Well priced, ease of setup, so far so good. on a...
Seniors Funeral Insurance Top Cover
Product Review
Well priced, ease of setup, so far so good. On a brighter note I havent had to use it yet so I cannot tell how efficient the end result is.
Peter Edwards - 7 years ago
Very good lady on the phone
Seniors Funeral Insurance Top Cover
Product Review
very good lady on the phone
Annette Parker - 7 years ago
The only problem is the cost, especially for...
Seniors Funeral Insurance Top Cover
Product Review
The only problem is the cost, especially for pensioners. On your tv ad there was a quote of a minimum of $13.00 per fortnight, this would have been preferable to pay for the first 12months.
Joan Tisdell - 7 years ago
Once again far too expensive!
Seniors Funeral Insurance Top Cover
Product Review
Once again far too expensive!
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