%
- Over all Percentage 92
- empty 8
Rated /5 from 716165296075 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,1616,5296,075 customer reviews.
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Reviews
3145-3157 of 7161 reviews
3145-3157 of 6529 reviews
3145-3157 of 6075 reviews
Mark Smith - 5 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Trusted Customer - 5 years ago
Still waiting for email with policy to read! thought...
Seniors Term Life Insurance
Service Review
Still waiting for email with policy to read! Thought that was going to be straight after phone call!
Kamalathevy Chelliah - 5 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Trusted Customer - 5 years ago
The representative was knowledgeable about the product...
Seniors Term Life Insurance
Product Review
The product suits my needs
Service Review
The Representative was knowledgeable about the product he was selling
Robert Hawkins - 5 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Product Review
Competitive pricing and no hidden costs. Documentation shown in plain understandable English
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Kenneth Hall - 5 years ago
Very efficient staff and quotation
Seniors Landlords Insurance
Product Review
So far so good. Just put in place.
Service Review
Very efficient staff and quotation
Tony Wood - 5 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Product Review
As I haven't made a claim in years I only know the premium side of things. If you published the claims statistics - number of claims, number of satisfactory outcomes, time to settle etc I'd be better informed
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Patrick - 5 years ago
Asi provided me with a website which is easy to...
Seniors Car Insurance
Product Review
The Pay As You Drive option is highly desirable for retired people. Niche marketing, I think.
Service Review
ASI provided me with a website which is easy to navigate, very competitive rates, and courteous service when required.
Trusted Customer - 5 years ago
Service was outstanding, but i am cancelling policy, i...
Seniors Term Life Insurance
Product Review
I thought, I had good insurance policy with Seniors, but will not be taking policy - higher cover found elsewhere, lower premium, do not need to extend policy - higher funeral cover
Service Review
Service was outstanding, but I am cancelling policy, I have found higher cover for less + included my children + I do not need to extend policy
Trusted Customer - 5 years ago
Easy to use online and excellent pricing for my...
Seniors Landlords Insurance
Product Review
Provides good cover at a reasonable price
Service Review
Easy to use online and excellent pricing for my insurance needs
Andy Stewart - 5 years ago
Was stepped through the whole thing by a very polite...
Seniors Home Insurance
Product Review
simple and saved some money
Service Review
was stepped through the whole thing by a very polite happy lady nothing was a problem
William Gilks - 5 years ago
I recieved a lot of information over the phone and had...
Seniors Term Life Insurance
Service Review
I recieved a lot of information over the phone and had my questions answered in a way I could understand which helped me make the decision to go with Australian Seniors.
ROBERT CLEGG - 5 years ago
The person i spoke to was very understandable, polite...
Seniors Term Life Insurance
Service Review
The person I spoke to was very understandable, polite and treated me with respect. The explanations of all the information was great.
Fernando Ferreira - 5 years ago
Everything was answered and acted upon immediately and...
Seniors Term Life Insurance
Service Review
Everything was answered and acted upon immediately and the person that handled my enquirers answered my questions.
Trusted Customer - 5 years ago
Very good service,
Seniors Term Life Insurance
Service Review
Very good service,
Catherine Dias - 5 years ago
Awesome kind and caring customer service
Seniors Term Life Insurance
Service Review
Awesome kind and caring customer service
John Mcvinish - 5 years ago
Easy to talk to operator
Seniors Term Life Insurance
Service Review
Easy to talk to operator
Craig Frearson - 5 years ago
Polite , informative easy to understand
Seniors Term Life Insurance
Service Review
polite , informative easy to understand
Michael Okedele - 5 years ago
Excellent customer service
Seniors Term Life Insurance
Service Review
Excellent Customer Service
Elmor Pulanco - 5 years ago
The package is excellent. however, i felt...
Seniors Funeral Insurance Top Cover
Service Review
The package is excellent. However, I felt uncomfortable due to the staff being "pushy" I was only having a quote and he ended me asking for my bank account details for the payment. I believe customers must be given time to re-think of the offer for at least a day to give us time to compare with other insurers.
Helen Robertson - 6 years ago
Good service, friendly tesm member. effortless and...
Seniors Term Life Insurance
Service Review
Good service, friendly tesm member. Effortless and easy.
Trusted Customer - 6 years ago
Rob explained all in a manner that was easy to...
Seniors Term Life Insurance
Service Review
Rob Explained all in a manner that was easy to understand
Trusted Customer - 6 years ago
They were kind , informative and very efficient.
Seniors Term Life Insurance
Service Review
they were kind , informative and very efficient.
Ian Percy - 6 years ago
Quite efficient and timely
Seniors Term Life Insurance
Service Review
Quite efficient and timely
Anthony Lyne - 5 years ago
I received exactly what we wanted, thank you all' we...
Seniors Car Insurance
Product Review
I received exactly what we wanted, Thank you all' We now have a couple of policies with Seniors, and will have more in the future
Trusted Customer - 5 years ago
Easy to recover the quote & pay online
Seniors Landlords Insurance
Product Review
easy to recover the quote & pay online
Trusted Customer - 5 years ago
Easy transaction online and the premium was...
Seniors Car Insurance
Product Review
Easy transaction online and the premium was competitive.
Trusted Customer - 5 years ago
Seem to understand what we were after and the...
Seniors Term Life Insurance
Product Review
Seem to understand what we were after and the information back was easy to understand
Trusted Customer - 5 years ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 5 years ago
Easy to obtain a quote and a very competitive price!
Seniors Car Insurance
Product Review
Easy to obtain a quote and a very competitive price!
Jose Maramara - 5 years ago
It’s ok being with them for many years so far so good
Seniors Funeral Insurance
Product Review
It’s ok being with them for many years so far so good
Frederick Parsons - 5 years ago
Affordable insurance for us oldies.
Seniors Car Insurance
Product Review
Affordable insurance for us oldies.
Johanna Schoon - 5 years ago
I found it expansive had to lower my premium
Seniors Term Life Insurance
Product Review
I found it expansive had to lower my premium
Jeffrey Roseblade - 5 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 years ago
Cover needs more flexibility but meets our needs.
Seniors Home Insurance
Product Review
cover needs more flexibility but meets our needs.
Trusted Customer - 5 years ago
If the reviews are accurate, then it seems to be what...
Seniors Car Insurance
Product Review
If the reviews are accurate, then it seems to be what I need. We'll see how we go in the next 12 months
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