%
- Over all Percentage 92
- empty 8
Rated /5 from 531253034226 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3125,3034,226 customer reviews.
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Reviews
3085-3097 of 5312 reviews
3085-3097 of 5303 reviews
3085-3097 of 4226 reviews
Ann Jones - 7 years ago
I found the customer service member to be very...
Seniors Pet Insurance
Service Review
I found the customer Service member to be Very friendly professional and informative
SUSAN THOMSON - 7 years ago
It appears that the agent i spoke to went ahead and ...
Seniors Funeral Insurance Top Cover
Product Review
Yes. I never purchased this policy. Your overly keen caller was so keen to "close the deal" that he didn't attempt to contact me when our line dropped out. He just went ahead and "closed the deal" himself. I am furious at this outcome and as stated before I demand that any funds removed from my account be replaced immediately.
Service Review
It appears that the agent I spoke to went ahead and processed a policy that I did not confirm nor give authority to touch my bank account to access any funds. I am now at the point of having to contact you regarding a policy that I have not purchased. I demand that these funds are immediately refunded to my account.
Trusted Customer - 7 years ago
They returned calls to me on request. pointed out...
Seniors Funeral Insurance Top Cover
Product Review
Good returns and incentives. I like the continuing reduction in premiums
Service Review
They returned calls to me on request. Pointed out relevant features on the policy.
Cathy Harvey - 7 years ago
Excellent customer service and options explained...
Seniors Funeral Insurance Top Cover
Product Review
Pleased with purchase of policy
Service Review
Excellent customer service and options explained thoroughly
William Murray Robertson - 7 years ago
Service was good but very disapointed at one aspect of...
Australian Seniors Final Expenses Insurance
Product Review
See previous answer not happy with Wait time aspct of my cover.
Service Review
Service was good but very disapointed at one aspect of the policies....on my cover the failure to allow me any reduction of the wait for full cover period.....bearing in mind Ive just done 6 months of exactly this with Apia. ....just adds to the possibility of discarding the Cover altogether in the shortbterm.
Trusted Customer - 7 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
Yes
Ross Delany - 7 years ago
The service and help to get this sorted. i have laid...
Seniors Funeral Insurance Top Cover
Service Review
The service and help to get this sorted. I have laid awake at night thinking about this and now i can rest easy knowing that this burden is not left to my kids. Thank you. Kind regards Ross Delany.
Trusted Customer - 7 years ago
Very good
Seniors Funeral Insurance Top Cover
Service Review
Very good
Deborah - 7 years ago
I received callback very quickly. the consultant was...
Seniors Funeral Insurance Top Cover
Service Review
I received callback very quickly. The consultant was professional and courteous and informative. Explanation of the product was cleae. Overall good experience and I would recommend Seniors.
Trusted Customer - 7 years ago
Must happy with your service
Seniors Funeral Insurance Top Cover
Service Review
Must happy with your service
Neil Bairstow - 7 years ago
They explained the policy to me in detail and i would...
Seniors Funeral Insurance Top Cover
Product Review
very good value for money
Service Review
they explained the policy to me in detail and i would recommend them to anybody eligible to join
Phillip Burke - 7 years ago
We rang up for a quote and were pressured into signing...
Seniors Funeral Insurance Top Cover
Service Review
We rang up for a quote and were pressured into signing up and giving our credit card details so that a quote could be given. When we received the information and decided to go with another company, you would not listen to us and continued to apply pressure to stay with you. You should be able to receive a quote without signing up and giving credit card details.
Trusted Customer - 7 years ago
Must happy with your service
Seniors Funeral Insurance Top Cover
Service Review
Must happy with your service
Neil Bairstow - 7 years ago
They explained the policy to me in detail and i would...
Seniors Funeral Insurance Top Cover
Service Review
they explained the policy to me in detail and i would recommend them to anybody eligible to join
Phillip Burke - 7 years ago
We rang up for a quote and were pressured into signing...
Seniors Funeral Insurance Top Cover
Service Review
We rang up for a quote and were pressured into signing up and giving our credit card details so that a quote could be given. When we received the information and decided to go with another company, you would not listen to us and continued to apply pressure to stay with you. You should be able to receive a quote without signing up and giving credit card details.
ROBIN MAPU - 7 years ago
Clear explanation of what i was asking for. all...
Seniors Funeral Insurance Top Cover
Service Review
Clear explanation of what I was asking for. All details and opinions, Payments and pay outs everything I needed to know.
Irene Robertson - 7 years ago
The person i spoke to haley was most helpful and...
Seniors Pet Insurance
Service Review
The person I spoke to Haley was most helpful and explained everything so that it was understandable.
Irene Fairclough - 7 years ago
They explained everything in detail
Seniors Pet Insurance
Service Review
They explained everything in detail
Trusted Customer - 7 years ago
Explained fully yet a bit hard to take in all at once...
Seniors Funeral Insurance Top Cover
Service Review
Explained fully yet a bit hard to take in all at once hence I like the hard copy. Having checked out other companies you seem to have more flexible arrangements. I have mentioned your name to others. Thank you for your help. Also I need to give you my bsb number which I willl do on Friday.
Trusted Customer - 7 years ago
I found the man that i was speaking with about the...
Seniors Funeral Insurance Top Cover
Service Review
I found the man that I was speaking with about the funeral insurance, was intimidating. He knew his job well, but I felt he didn't have much time for an older person.
Gwen Kirk - 7 years ago
Affordable and knowing me pet is being cared for
Seniors Pet Insurance
Service Review
Affordable and knowing me pet is being cared for
Trusted Customer - 7 years ago
Everything was clearly and concisely explained to me, ...
Seniors Funeral Insurance Top Cover
Service Review
Everything was clearly and concisely explained to me, and I had my questions answered ( even if it is just from a script). It's well written.
Patricia Flanders - 7 years ago
The person i was talking to on the phone was friendly...
Seniors Funeral Insurance Top Cover
Service Review
The person i was talking to on the phone was friendly and helpful. She explained everything to me that needed explaining.
PAUL HASTINGS - 7 years ago
Impressed with all aspects of the service.
Seniors Funeral Insurance Top Cover
Service Review
Impressed with all aspects of the service.
Trusted Customer - 7 years ago
I am very relieved to have this financial pressure...
Senior Funeral Insurance Plus
Product Review
I am very relieved to have this financial pressure under control now
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
This is a very good idear as iam getting in my senior...
Senior Funeral Insurance Plus
Product Review
This is a very good idear as iam getting in my senior years now,i dont need me to leave my funeral to my family as they have to look after there own. Thankyou.
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
I was contemplating transferring our other insurance...
Seniors Pet Insurance
Product Review
I was contemplating transferring our other insurance policies as we are nearing retirement but now having experienced the way you deal with settling claims you can be sure I will be telling as many of our family and friends NOT to deal with Seniors insurance.
Trusted Customer - 7 years ago
Very helpful
Seniors Pet Insurance
Product Review
Very helpful
Trusted Customer - 7 years ago
Hopefully won't need to use for a long time.
Senior Funeral Insurance Plus
Product Review
Hopefully won't need to use for a long time.
Trusted Customer - 7 years ago
I chose seniors as they have a no excess in the policy...
Seniors Pet Insurance
Product Review
I chose seniors as they have a no excess in the policy very good
Trusted Customer - 7 years ago
The product was much better than others that i had...
Senior Funeral Insurance Plus
Product Review
The product was much better than others that i had recerched
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