%
- Over all Percentage 92
- empty 8
Rated /5 from 658161665494 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5816,1665,494 customer reviews.
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Reviews
3073-3085 of 6581 reviews
3073-3085 of 6166 reviews
3073-3085 of 5494 reviews
Ian Hutton - 5 years ago
Your customer support person was very helpful,...
Seniors Home Insurance
Product Review
It's a home contents insurance policy - not a lot to say here.
Service Review
Your customer support person was very helpful, courteous and polite; and yes I would recommend Aust Seniors.
Ron Green - 5 years ago
The service was very good however why i only gave 4...
Seniors Home Insurance
Product Review
A more reasonable premium in otherwise a very expensive ins market for houses and contents
Service Review
The service was very good however why I only gave 4 stars is I feel that a excess of $100 on a portable claim is a negative these ins premiums are not Cheap so that should be a lot less
Trusted Customer - 5 years ago
Straightforward process, while asking questions some...
Seniors Home Insurance
Product Review
Service Review
Straightforward process, while asking questions some insurers did not, good premiums - and.a friendly phone call as I was finishing up! All this got me to change from a long-term insurer for our new home.
Kenneth Thompson - 5 years ago
Your call centre is manned by australians speaking...
Seniors Home Insurance
Product Review
Value for money I was very disappointed in my old insurer and their annual increase in the annual price
Service Review
Your call centre is manned by Australians speaking English without an accent as I am hearing impaired, he was well mannered and very informative and is a credit to your organisation. I have already recommended to my family and friends to transfer to Seniors insurance for all our upcoming needs . This amounts to 3 house and contents and 9 car plus one business insurance if they meet the requirements, thanks to your friendly and helpful call centre staff. Well done .
Trusted Customer - 5 years ago
Service was so helpful, i would definitely recommend...
Seniors Car Insurance
Product Review
Much cheaper than I thought it would be and I’m not having to cut cost to get what I need.
Service Review
Service was so helpful, I would definitely recommend Australian Seniors to my friends
Kerry Gray - 5 years ago
Would definately recommend this company for the...
Seniors Term Life Insurance
Service Review
Would definately recommend this company for the service given
Raymond Jones - 5 years ago
The lady i was dealing with was curtious at all time
Seniors Car Insurance
Product Review
You can" t be perfect, it takes time The lady I was talking to was pleasing all the time through conversation
Service Review
The lady I was dealing with was curtious at all time
Trusted Customer - 5 years ago
User friendly quality site
Seniors Car Insurance
Product Review
Reasonably priced car insurance even paying by the month haven’t had to speak to anyone as yet but I hope customer service is as way to use
Service Review
User friendly quality site
Trusted Customer - 5 years ago
First contact hard to understand rushed & got many...
Seniors Car Insurance
Product Review
Cover seems good price point good
Service Review
First contact hard to understand rushed & got many details wrong when I checked policy
Trusted Customer - 5 years ago
The customer service officer, joanna, was very...
Seniors Home Insurance
Product Review
The price of this insurance was significantly lower than a renewal received from a rival company.
Service Review
The customer service officer, Joanna, was very knowledgeable, helpful and friendly. She made the job of completing an application for home and contents insurance easy.
Sharon Tucker - 5 years ago
Staff was very helpful and service is excellent
Seniors Car Insurance
Product Review
Service Review
STAFF WAS VERY HELPFUL AND SERVICE IS EXCELLENT
Mervyn Cutchie - 5 years ago
They went above and beyond to help us find the right...
Seniors Car Insurance
Product Review
They explained every detail meticulously Very pleased with our purchase as we saved a lot of money
Service Review
They went above and beyond to help us find the right car insurance
Trusted Customer - 7 years ago
Very helpful and did not hesitate to contact me back...
Seniors Funeral Insurance Top Cover
Service Review
Very helpful and did not hesitate to contact me back when I asked. Gave me answers to all the questions I had and was not pushy. Thank you
Trusted Customer - 7 years ago
Jason, the consultant, was patient and clear. he...
Seniors Funeral Insurance Top Cover
Service Review
Jason, the consultant, was patient and clear. He explained all of the terms and conditions really well. He rang back when he said he would and his follow up was excellent. Well done.
Trusted Customer - 7 years ago
The consultant i spoke to was very helpful and...
Seniors Funeral Insurance Top Cover
Service Review
The consultant I spoke to was very helpful and explained the terms clearly. I purchased this funeral insurance plan for my husband as I don’t want to be left with an overwhelming funeral bill if he should pass before me. I purchased my own funeral plan some years ago from Seniors Insurance so my daughter won’t be left with a bill upon my passing and I have liked the fact Seniors Insurance doesn’t constantly pester me to buy extra Insurance and just send me a yearly statement. I have confidence in their integrity.
Trusted Customer - 7 years ago
Team member very helpful
Seniors Funeral Insurance Top Cover
Service Review
team member very helpful
Trusted Customer - 7 years ago
Gentleman was polite,very patient with an older...
Seniors Funeral Insurance Essential Cover
Service Review
gentleman was polite,very patient with an older persons thought processes, explained carefully, good salespeson - when realised he would not sell dearer policy because of low funds he offered a basic package to suit my needs, very patient.
Trusted Customer - 7 years ago
Excellent explanation of policy and financial workings
Seniors Funeral Insurance Top Cover
Service Review
Excellent explanation of policy and financial workings
Trusted Customer - 7 years ago
Everything explained in plain english and all...
Seniors Funeral Insurance Top Cover
Service Review
Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Trusted Customer - 7 years ago
The young girl was very polite and efficient.
Seniors Funeral Insurance Top Cover
Service Review
The young girl was very polite and efficient.
Trusted Customer - 7 years ago
Agent i spoke with seemed to be in a hurry! her voice...
Seniors Funeral Insurance Top Cover
Service Review
Agent i spoke with seemed to be in a hurry! Her voice rather loud and i feel she could still get her information accross to the customer but in a calmer manner.
Trusted Customer - 7 years ago
Customer service was courteous, helpful and efficient,...
Seniors Pet Insurance
Service Review
Customer service was Courteous, helpful and efficient, helpful with all that we needed for our Pet Insurance.
Trusted Customer - 7 years ago
The young? lady who helped me would be rated 10 as she...
Seniors Funeral Insurance Top Cover
Service Review
The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Trusted Customer - 7 years ago
I think your reps name was abbey/ abagail, she was...
Seniors Funeral Insurance Top Cover
Service Review
I think your reps name was Abbey/ Abagail, she was very gracious & kind & very understanding of the need to be pacienr with me understand when the timing of her call backs were ill time. Her willingness & kindness to reschedule on a number of occasions is what persuaded me to go with seniors insurance even though I was researching others. This young lady is to be highly commended for her compassion and gracious understanding of my vulnerability Thank young lady God Bless you in every area of your life My only criticism is that 'Seniors Insurance ' does not appear on my MasterCard stmt. where is the $75 eftpos card advertised please. It would be greatly appreciated &needed for food at this point in time. Thank you
Trusted Customer - 7 years ago
I really think it is a verygood .ive been thinking of...
Seniors Funeral Insurance Top Cover
Product Review
I really think it is a verygood .Ive been thinking of this for a while.
Trusted Customer - 7 years ago
Ash was dedicated to making my purchase budget...
Seniors Funeral Insurance Top Cover
Product Review
Ash was dedicated to making my purchase budget friendly. impressive.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
These days you need cover and it’s quick and simple...
Seniors Funeral Insurance Top Cover
Product Review
these days you need cover and it’s quick and simple for people to understand. Funerals can be more expensive then buying a car. Cover helps the families when they may not have enough themselves.
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
I am happy with the product i bought
Seniors Funeral Insurance Top Cover
Product Review
I am happy with the product I bought
Trusted Customer - 7 years ago
Expensive especially for pensioners almost out of...
Seniors Funeral Insurance Top Cover
Product Review
expensive especially for pensioners almost out of reach, to afford premiums will need to buy less food, not buy medications
Trusted Customer - 7 years ago
I'm hoping i haven't taken my funeral cover out too...
Seniors Funeral Insurance Top Cover
Product Review
I'm hoping I haven't taken my funeral cover out too early as I am 64yrs but after speaking with customer service officer I feel much happier & more peaceful.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
It's ok little beatout my budget but manageable
Seniors Funeral Insurance Top Cover
Product Review
It's ok little beatout my budget But manageable
Trusted Customer - 7 years ago
Just hope it is good value for money.
Seniors Pet Insurance
Product Review
Just hope it is good value for money.
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
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