%
- Over all Percentage 92
- empty 8
Rated /5 from 531253034227 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 5,3125,3034,227 customer reviews.
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Reviews
3073-3085 of 5312 reviews
3073-3085 of 5303 reviews
3073-3085 of 4227 reviews
Trusted Customer - 7 years ago
Very quick to answer my initial enquiry on gmail. also...
Seniors Funeral Insurance Top Cover
Service Review
Very quick to answer my initial enquiry on gmail. Also was encouraged by young person on the other end of the phone.
Cheryl Fraser - 7 years ago
The customer service officer was very informative and...
Seniors Pet Insurance
Product Review
You don't have an excess, which is a winner, as we very rarely claim for our dog, so when we did make a claim with the other insurer we didn't get any benefit back and they didn't bother to advise that the claim has been processed and finalised. Plus the fortnightly payment is 50% less than our last insurer.
Service Review
The customer service officer was very informative and explained everything very well.
Christine King - 7 years ago
They were quick to take my call. they accessed my...
Seniors Pet Insurance
Service Review
They were quick to take my call. They accessed my original enquiry details quickly and were able to answer all my questions (even a curly one) without any trouble regarding my dog's new insurance policy. The girl I spoke with was very friendly, obviously knew her job well and made me feel welcomed. I love the fact that pet insurance doesn't attract an excess and that I don't have to keep paying the policy until its renewal date should my pet ever passes away (unlike other providers). I'm now considering switching other insurance policies I have to Australian Seniors as their rates are very competitive and at this stage, products look like good value for money.
Rosanne Brunker - 7 years ago
Clear explanations , nice phone manner , helpful ..
Seniors Funeral Insurance Top Cover
Service Review
Clear explanations , nice phone manner , helpful ..
Trusted Customer - 7 years ago
At times i had some difficulty understanding what was...
Australian Seniors Final Expenses Insurance
Product Review
The product seemed ok for what I want
Service Review
At times I had some difficulty understanding what was being said, it was quoted that I did not have a policy, its was wrong, I have had one for 3 years, it took sometime for the person to confirm it, later things were just a little easier even though the English was not very clear, some ppl would have difficulty in understanding the consultant
Jennifer Halls - 7 years ago
The person whom i spoke to was very pleasant and...
Seniors Funeral Insurance Top Cover
Product Review
Even though the premiums are costly, what they cover is worth while.
Service Review
The person whom i spoke to was very pleasant and informative.
Christine Edwards - 7 years ago
Very professional and informative. made very hassle...
Seniors Pet Insurance
Product Review
Extremely Happy and Have piece of Mind
Service Review
Very professional and informative. Made very hassle free. Would recommend to everyone AAAA++++
Trusted Customer - 7 years ago
Efficient, to the point, polite.
Seniors Funeral Insurance Top Cover
Service Review
Efficient, to the point, polite.
Kevin Beresford - 7 years ago
The person i spoke to was polite and very helpful, he...
Seniors Funeral Insurance Top Cover
Product Review
Excellent service and product
Service Review
The person I spoke to was polite and very helpful, he was able to answer my questions and knew about the product.
Barry Goff - 7 years ago
My wife and i discussed funeral insurance. she...
Seniors Funeral Insurance Top Cover
Service Review
My wife and I discussed Funeral insurance. She contacted Australian Seniors and asked for a quote and what was provided with all policies, a quote was all she asked for, the operator told her they cannot generate a quote unless it has an account number to draw from, being a gullible person she gave him our bank details, he told her a quote would be sent to our email. She spoke to me and my immediate reaction was anger, I told her to contact them and cancel the complete request, upon opening email it was a completed policy with deductions to commence by the end of the week. It then took a lot of talk to another operator to get the lot cancelled.. Wrong Wrong Wrong!!!!!!
Trusted Customer - 7 years ago
Friendly, helpful
Seniors Funeral Insurance Top Cover
Product Review
easy to initiate over the phone with friendly helpful staff
Service Review
friendly, helpful
Trusted Customer - 7 years ago
The lady was nice but there was a lot of pressure to...
Australian Seniors Final Expenses Insurance
Service Review
The lady was nice but there was a lot of pressure to keep a policy.
Barry Goff - 7 years ago
My wife and i discussed funeral insurance. she...
Seniors Funeral Insurance Top Cover
Service Review
My wife and I discussed Funeral insurance. She contacted Australian Seniors and asked for a quote and what was provided with all policies, a quote was all she asked for, the operator told her they cannot generate a quote unless it has an account number to draw from, being a gullible person she gave him our bank details, he told her a quote would be sent to our email. She spoke to me and my immediate reaction was anger, I told her to contact them and cancel the complete request, upon opening email it was a completed policy with deductions to commence by the end of the week. It then took a lot of talk to another operator to get the lot cancelled.. Wrong Wrong Wrong!!!!!!
Trusted Customer - 7 years ago
Friendly, helpful
Seniors Funeral Insurance Top Cover
Service Review
friendly, helpful
Trusted Customer - 7 years ago
The lady was nice but there was a lot of pressure to...
Australian Seniors Final Expenses Insurance
Service Review
The lady was nice but there was a lot of pressure to keep a policy.
Trusted Customer - 7 years ago
Ok experience with pleasant bloke
Australian Seniors Final Expenses Insurance
Service Review
ok experience with pleasant bloke
Trusted Customer - 7 years ago
Great service didn't try to oversell especially to...
Seniors Funeral Insurance Top Cover
Service Review
Great service didn't try to oversell especially to someone who have worked in the funeral industry, very helpful and good to talk to.
Ann Jones - 7 years ago
I found the customer service member to be very...
Seniors Pet Insurance
Service Review
I found the customer Service member to be Very friendly professional and informative
SUSAN THOMSON - 7 years ago
It appears that the agent i spoke to went ahead and ...
Seniors Funeral Insurance Top Cover
Service Review
It appears that the agent I spoke to went ahead and processed a policy that I did not confirm nor give authority to touch my bank account to access any funds. I am now at the point of having to contact you regarding a policy that I have not purchased. I demand that these funds are immediately refunded to my account.
Trusted Customer - 7 years ago
They returned calls to me on request. pointed out...
Seniors Funeral Insurance Top Cover
Service Review
They returned calls to me on request. Pointed out relevant features on the policy.
Cathy Harvey - 7 years ago
Excellent customer service and options explained...
Seniors Funeral Insurance Top Cover
Service Review
Excellent customer service and options explained thoroughly
William Murray Robertson - 7 years ago
Service was good but very disapointed at one aspect of...
Australian Seniors Final Expenses Insurance
Service Review
Service was good but very disapointed at one aspect of the policies....on my cover the failure to allow me any reduction of the wait for full cover period.....bearing in mind Ive just done 6 months of exactly this with Apia. ....just adds to the possibility of discarding the Cover altogether in the shortbterm.
Trusted Customer - 7 years ago
Yes
Seniors Funeral Insurance Top Cover
Service Review
Yes
Ross Delany - 7 years ago
The service and help to get this sorted. i have laid...
Seniors Funeral Insurance Top Cover
Service Review
The service and help to get this sorted. I have laid awake at night thinking about this and now i can rest easy knowing that this burden is not left to my kids. Thank you. Kind regards Ross Delany.
Trusted Customer - 7 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 7 years ago
Well informed
Senior Funeral Insurance Plus
Product Review
WELL INFORMED
Trusted Customer - 7 years ago
Great staff
Senior Funeral Insurance Plus
Product Review
Great staff
Trusted Customer - 7 years ago
Customer service polite
Seniors Pet Insurance
Product Review
Customer service polite
Trusted Customer - 7 years ago
Like all insurance the insurer hedges their bets, what...
Seniors Pet Insurance
Product Review
Like ALL insurance the insurer hedges their bets, what happened to actually taking a chance?
Trusted Customer - 7 years ago
The young lady went into exact detail regarding what...
Seniors Pet Insurance
Product Review
The young lady went into exact detail regarding what the insurance would cover our puppy Minnie. When I asked a question she didnt know the answer for..she quickly asked her supervisor. At no time was I pressured to join this company for pet insurance.
Trusted Customer - 7 years ago
No excess as with other insurers and is for the life...
Seniors Pet Insurance
Product Review
No excess as with other insurers and is for the life of the animal which is good as others stop cover at 11.
Trusted Customer - 7 years ago
Great prices
Senior Funeral Insurance Plus
Product Review
Great prices
Trusted Customer - 7 years ago
Purposeful
Senior Funeral Insurance Plus
Product Review
Purposeful
Trusted Customer - 7 years ago
Should be suficient
Senior Funeral Insurance Plus
Product Review
should be suficient
Trusted Customer - 7 years ago
We found the funeral plan we were looking for
Senior Funeral Insurance Plus
Product Review
We found the funeral plan we were looking for
Trusted Customer - 7 years ago
Was ok
Senior Funeral Insurance Plus
Product Review
Was ok
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