Reviews

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Trusted Customer - 4 years ago

The almost equivalent product was nearly twice the...

Seniors Car Insurance

Product Review

Seems fine to me, but I have not had to make any claims as yet. the only option that was not provided for that was in my previous provider was the other glass cover, ie they covered your windscreen and all other window glass including the rear window screen with the no excess. this is covered with Australian Seniors, but only under your normal excess.

Service Review

The almost equivalent product was nearly twice the price at my current provider so I changed to Australian Seniors. Even when I compared my existing policy to Australian Seniors it was still $100 cheaper. So I have changed provider and updated my policy and still ended up paying less than my now previous provider. Thank you Australian Seniors for looking after us.


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Izzy was polite and helpful

Seniors Home Insurance

Product Review

The price was okay for the plan I chose

Service Review

Izzy was polite and helpful


Rated: 3.5 out of 5

John - 4 years ago

Daniel was most helpful when i phoned and corrected...

Seniors Car Insurance

Product Review

I did a comparison between a verbal quote and an online quote. The online quote was significantly cheaper.

Service Review

Daniel was most helpful when I phoned and corrected the error re car details.


Rated: 4 out of 5

Trusted Customer - 4 years ago

The young lady was very good with helping me change my...

Seniors Car Insurance

Product Review

Service Review

The young lady was very good with helping me change my insurance for my new car.


Rated: 5 out of 5

Katrina Bain - 4 years ago

The phone call took over an hour which is longer than...

Seniors Car Insurance

Product Review

It is a very small amount I have to pay monthly which is excellent. But I do not like the minimum Excess being $500, I don't have that amount of spare money ever! I'm on the poverty line.

Service Review

The phone call took over an hour which is longer than I was expecting, there were too many questions, and too much repetition.


Rated: 3.5 out of 5

Trusted Customer - 4 years ago

Friendly and patience and helpfull.

Seniors Home Insurance

Product Review

Reasonable rates but high access

Service Review

Friendly and patience and helpfull.


Rated: 4 out of 5

Trusted Customer - 4 years ago

The online experience process was smooth and clear....

Seniors Home Insurance

Product Review

I liked the options available.

Service Review

The online experience process was smooth and clear. The insurance options available were great as was the transparency of the policy.


Rated: 5 out of 5

Leigh Threlfall - 4 years ago

Pleased with the product but the customer service...

Seniors Term Life Insurance

Product Review

Competitive and understandable

Service Review

Pleased with the product but the customer service (Heidi) was excellent. Professional, detailed and extremely pleasant.


Rated: 4.5 out of 5

Rod - 4 years ago

Rebecca was very respectful and informative. easy to...

Seniors Term Life Insurance

Product Review

Rate was better than I expected given my age.

Service Review

Rebecca was Very respectful and informative. Easy to understand, and explained everything in simple terms.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Good service, and very helpful,

Seniors Term Life Insurance

Product Review

I’m happy with .... I always want senior insurance

Service Review

Good service, and very helpful,


Rated: 5 out of 5

Trusted Customer - 4 years ago

Very friendly, helpful and very encouraging. thank...

Seniors Funeral Insurance

Service Review

Very friendly, helpful and very encouraging. Thank you. Haggling


Rated: 5 out of 5

Trusted Customer - 4 years ago

They were very helpful and wonderful staff

Seniors Term Life Insurance

Product Review

I’m a bit surprised about the low payout but I’m satisfied with the overall scheme

Service Review

They were very helpful and wonderful staff


Rated: 4.5 out of 5

Trusted Customer - 7 years ago

Would recommend this company

Seniors Funeral Insurance Top Cover

Service Review

Would recommend this company


Rated: 5 out of 5

Trusted Customer - 7 years ago

Helpful polite staff

Seniors Funeral Insurance Top Cover

Service Review

Helpful polite staff


Rated: 5 out of 5

Trusted Customer - 7 years ago

The person i spoke to, josh, was very pleasant and...

Seniors Funeral Insurance Top Cover

Service Review

The person I spoke to, Josh, was very pleasant and understanding. I felt at ease and under no pressure to purchase.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The person who contacted me after i had requested a...

Seniors Pet Insurance

Service Review

The person who contacted me after I had requested a quote was very knowledgeable in explaining everything about their cover. Personalised service was high on their agenda.


Rated: 5 out of 5

Trusted Customer - 7 years ago

I found the consultant, joel, very warm, informative,...

Seniors Funeral Insurance Top Cover

Service Review

I found the consultant, Joel, very warm, informative, non-pushy and patient.


Rated: 5 out of 5

Trusted Customer - 7 years ago

It was very quick and easy to explain . i am...

Seniors Funeral Insurance Top Cover

Service Review

It was very quick and easy to explain . I am happy i did this for the future.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Good sound knowledge (i hope) pleasant voice &...

Seniors Funeral Insurance Top Cover

Service Review

Good sound knowledge (I hope) pleasant voice & personality.


Rated: 4 out of 5

Trusted Customer - 7 years ago

Reinstated previous policy that was closed roughly...

Seniors Funeral Insurance Top Cover

Service Review

reinstated previous policy that was closed roughly twelve months ago.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very helpful and did not hesitate to contact me back...

Seniors Funeral Insurance Top Cover

Service Review

Very helpful and did not hesitate to contact me back when I asked. Gave me answers to all the questions I had and was not pushy. Thank you


Rated: 5 out of 5

Trusted Customer - 7 years ago

Jason, the consultant, was patient and clear. he...

Seniors Funeral Insurance Top Cover

Service Review

Jason, the consultant, was patient and clear. He explained all of the terms and conditions really well. He rang back when he said he would and his follow up was excellent. Well done.


Rated: 5 out of 5

Trusted Customer - 7 years ago

The consultant i spoke to was very helpful and...

Seniors Funeral Insurance Top Cover

Service Review

The consultant I spoke to was very helpful and explained the terms clearly. I purchased this funeral insurance plan for my husband as I don’t want to be left with an overwhelming funeral bill if he should pass before me. I purchased my own funeral plan some years ago from Seniors Insurance so my daughter won’t be left with a bill upon my passing and I have liked the fact Seniors Insurance doesn’t constantly pester me to buy extra Insurance and just send me a yearly statement. I have confidence in their integrity.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Team member very helpful

Seniors Funeral Insurance Top Cover

Service Review

team member very helpful


Rated: 4 out of 5

Trusted Customer - 7 years ago

The seniors insurance suggested one amount & i said as...

Seniors Pet Insurance

Product Review

The Seniors Insurance suggested one amount & I said as I’m a veteran affairs widow, I’m getting this amount for my dogs. They dropped the price & waived centre items.


Rated: 4 out of 5

Trusted Customer - 7 years ago

Quick response and great rate.

Seniors Funeral Insurance Top Cover

Product Review

Quick response and great rate.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Compares well with similar products offered by other...

Seniors Funeral Insurance Top Cover

Product Review

Compares well with similar products offered by other insurers


Rated: 4 out of 5

Trusted Customer - 7 years ago

After exploring the market, the product i purchased...

Seniors Funeral Insurance Top Cover

Product Review

After exploring the market, the product I purchased suited my needs and my budget


Rated: 5 out of 5

Trusted Customer - 7 years ago

It was exactly what i needed.

Seniors Funeral Insurance Top Cover

Product Review

It was exactly what I needed.


Rated: 5 out of 5

Trusted Customer - 7 years ago

Excellent coverage at an affordable price

Seniors Funeral Insurance Top Cover

Product Review

Excellent coverage at an affordable price


Rated: 4 out of 5

Trusted Customer - 7 years ago

Just goid price and service

Seniors Funeral Insurance Top Cover

Product Review

Just goid price and service


Rated: 5 out of 5

Trusted Customer - 7 years ago

It is good to feel secure

Seniors Funeral Insurance Top Cover

Product Review

It is good to feel secure


Rated: 5 out of 5

Trusted Customer - 7 years ago

I felt assured that by starting with australia seniors...

Seniors Funeral Insurance Top Cover

Product Review

I felt assured that by starting with Australia Seniors Funeral Insurance that my cover would get of the ground running and the security of knowing my loved ones safely stay in place! How much good joining at 50 years step into health and cover! Peace of mind!


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very happy good service thank you

Seniors Pet Insurance

Product Review

very happy good service thank you


Rated: 5 out of 5

Trusted Customer - 7 years ago

Seniors Funeral Insurance Essential Cover

Product Review


Rated: 5 out of 5

Trusted Customer - 7 years ago

Very good for price thought the offer was very good

Seniors Funeral Insurance Top Cover

Product Review

Very good for price thought the offer was very good


Rated: 5 out of 5

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