Over all Percentage 92
empty 8

Rated 4.64.64.6/5 from 653761385451 Reviews

Service Reviews Product Reviews

Australian Seniors Reviews

929292% of our customers are pleased with our products and services out of 6,5376,1385,451 customer reviews.

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Reviews

2989-3001 of 6537 reviews

2989-3001 of 6138 reviews

2989-3001 of 5451 reviews

Shayn Dalton - 4 years ago

The first lady i spoke to with my initial enquiries...

Seniors Home Insurance

Product Review

Very competitive premiums, friendly team - overall.

Service Review

The first lady I spoke to with my initial enquiries was great. Very helpful and friendly. Unfortunately I didnt get her name. She told me that she was moving to a different role and that someone else would follow up my enquiry. The second lady was efficient enough but I felt a bit talked down to, almost "lectury", like how some talk to the elderly (even though I am not). Perhaps she was just being very professional and it came across wrong. I think her name was Francine? I decided to call Seniors myself rather than waiting for this lady to call me and I spoke to Rick. Rick was really good with his manner, friendliness and knowledge. I was very pleased when Rick again answered my call a second time when I had to make a change to my new policy. Not only did he remember our previous conversation, he made the process of updating the details a pleasant experience. Rick earned Seniors an extra star in my rating.

Rated: 5 out of 5

Trusted Customer - 4 years ago

Cheap rates, joining online was easy. what more can i...

Seniors Car Insurance

Product Review

Service Review

Cheap rates, joining online was easy. What more can I say, would recommend

Rated: 5 out of 5

Jan Hanigan - 4 years ago

Very helpful. the rego on my renewal papers was...

Seniors Car Insurance

Product Review

Service Review

Very helpful. The rego on my renewal papers was incorrect. I had to ring back to rectify. The new papers were sent immediately.

Rated: 4 out of 5

Trusted Customer - 4 years ago

Happy to recommend. very simple and easyto get quote.

Seniors Car Insurance

Product Review

Service Review

HAPPY TO RECOMMEND. VERY SIMPLE AND EASYTO GET QUOTE.

Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Amanda was friendly and helpful and extremely...

Seniors Car Insurance

Product Review

Good price. I hope I don't have yo use it!

Service Review

Amanda was friendly and helpful and extremely competent. Its so good to feel someone really listens , makes making decisions easier.

Rated: 5 out of 5

Lisa Pollock - 4 years ago

Rebecca, my consultant was helpful and explained each...

Seniors Car Insurance

Product Review

Value for money-I purchased pay as you go insurance which is a fantastic option for those who don’t travel a lot and just need comprehensive cover to get from A to B.

Service Review

Rebecca, my consultant was helpful and explained each of my options thoroughly. She answered all of my questions well.

Rated: 4 out of 5

Trusted Customer - 4 years ago

Friendly, polite service

Seniors Home Insurance

Product Review

Cheaper than competition.

Service Review

Friendly, Polite service

Rated: 5 out of 5

Pascal Leonard Bisscheroux - 4 years ago

Friendly, patient & professional

Seniors Home Insurance

Product Review

Good value for money ....

Service Review

Friendly, patient & professional

Rated: 5 out of 5

Jackie Berryman - 4 years ago

Fantastic service

Seniors Car Insurance

Product Review

perfect thank your the help

Service Review

Fantastic service

Rated: 5 out of 5

Derek Benton - 4 years ago

Good value

Seniors Car Insurance

Product Review

good value for money at this stage

Service Review

good value

Rated: 4 out of 5

Kathy Bolewski - 4 years ago

Great service and easy to understand

Seniors Car Insurance

Product Review

Service Review

great service and easy to understand

Rated: 5 out of 5

Trusted Customer - 4 years ago

I achieved my goal eventually but the run around was...

Seniors Landlords Insurance

Product Review

Time will tell if the product performs, I hope (as you probably do) that I never have to use it.

Service Review

I achieved my goal eventually but the run around was ridiculous. It appears to me that if you do not accept the quote on the first phone call and request it e-mailed then that quote no longer can be found (even using the quote reference number). I eventually tried getting the quote on the internet and after jumping through all the hoops a message comes up telling me to phone as you required further information??? Four phone calls later I eventually prevailed, the saving grace was that the quote I finally accepted and paid was less than the original one no one could find. It wasted a lot of my time and obviously a lot of your time and time is money in business. Room for improvements.

Rated: 3 out of 5