%
- Over all Percentage 92
- empty 8
Rated /5 from 611558655029 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,1155,8655,029 customer reviews.
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Reviews
3025-3037 of 6115 reviews
3025-3037 of 5865 reviews
3025-3037 of 5029 reviews
Trusted Customer - 7 years ago
Team member very helpful
Seniors Funeral Insurance Top Cover
Product Review
would have been 5 strars....except there was no incentive for having 3 policies direct debited from same account... namely john briffa
Service Review
team member very helpful
Barbara Winter - 7 years ago
Gentleman was polite,very patient with an older...
Seniors Funeral Insurance Essential Cover
Product Review
covered me for basic cover, without frills, so my children dont have to when I am gone
Service Review
gentleman was polite,very patient with an older persons thought processes, explained carefully, good salespeson - when realised he would not sell dearer policy because of low funds he offered a basic package to suit my needs, very patient.
Carole Johnston - 7 years ago
Excellent explanation of policy and financial workings
Seniors Funeral Insurance Top Cover
Service Review
Excellent explanation of policy and financial workings
Trusted Customer - 7 years ago
Everything explained in plain english and all...
Seniors Funeral Insurance Top Cover
Service Review
Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Geoffrey Barr - 7 years ago
The young girl was very polite and efficient.
Seniors Funeral Insurance Top Cover
Product Review
We went with the product, because it met our current needs.
Service Review
The young girl was very polite and efficient.
June Lovett - 7 years ago
Agent i spoke with seemed to be in a hurry! her voice...
Seniors Funeral Insurance Top Cover
Product Review
The insurance is a little more expensive than some othes insurance companies out there but after doing my research i went with Seniors Insurance with as i company i can trust .
Service Review
Agent i spoke with seemed to be in a hurry! Her voice rather loud and i feel she could still get her information accross to the customer but in a calmer manner.
Christine - 7 years ago
Customer service was courteous, helpful and efficient,...
Seniors Pet Insurance
Product Review
As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)
Service Review
Customer service was Courteous, helpful and efficient, helpful with all that we needed for our Pet Insurance.
William Arthur Cooper - 7 years ago
The young? lady who helped me would be rated 10 as she...
Seniors Funeral Insurance Top Cover
Product Review
its what i needed no frills
Service Review
The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Joanne Marsden - 7 years ago
I think your reps name was abbey/ abagail, she was...
Seniors Funeral Insurance Top Cover
Product Review
I'm hoping that should the need a raise & im forced through unforeseen circumstances I can still keep my policy
Service Review
I think your reps name was Abbey/ Abagail, she was very gracious & kind & very understanding of the need to be pacienr with me understand when the timing of her call backs were ill time. Her willingness & kindness to reschedule on a number of occasions is what persuaded me to go with seniors insurance even though I was researching others. This young lady is to be highly commended for her compassion and gracious understanding of my vulnerability Thank young lady God Bless you in every area of your life My only criticism is that 'Seniors Insurance ' does not appear on my MasterCard stmt. where is the $75 eftpos card advertised please. It would be greatly appreciated &needed for food at this point in time. Thank you
Aurora Jolliffe - 7 years ago
Knowledge of their service and giving explanations. ...
Seniors Funeral Insurance Top Cover
Product Review
it is what I needed. I can get back my money in a certain time. The premium goes down.
Service Review
knowledge of their service and giving explanations. Not being pushy
John Dunne - 7 years ago
Mainly because how the lady explained to me , was in...
Seniors Pet Insurance
Product Review
Service Review
Mainly because how the lady explained to me , was in touch with 2 other Insurance companies but the lady that i had spoken to was very calm and so polite to explains the situation to me , 10/10
Fred Carter - 7 years ago
They were very though in explaining what i was getting...
Seniors Funeral Insurance Top Cover
Service Review
They were very though in explaining what I was getting from my insurance policy.
Trusted Customer - 7 years ago
Very simple to deal with - no problems at all
Seniors Funeral Insurance Top Cover
Service Review
Very simple to deal with - no problems at all
John Cross - 7 years ago
Efficient
Seniors Funeral Insurance Top Cover
Service Review
efficient
Trusted Customer - 7 years ago
Everything was explained in a professional way
Seniors Funeral Insurance Top Cover
Service Review
everything was explained in a professional way
Trusted Customer - 7 years ago
The phone explanation was clear and easy to...
Seniors Funeral Insurance Top Cover
Service Review
The phone explanation was clear and easy to understand. I was able to ask questions along the way
Soria Harrap - 7 years ago
Helpful good listener able to help
Seniors Funeral Insurance Top Cover
Service Review
Helpful good listener able to help
Trusted Customer - 7 years ago
Polite and quick service.
Seniors Funeral Insurance Top Cover
Service Review
Polite and quick service.
Robert Hackett - 7 years ago
Friendly explained everything
Seniors Funeral Insurance Top Cover
Service Review
Friendly explained everything
Trusted Customer - 7 years ago
The representative was well informed and able to...
Seniors Funeral Insurance Top Cover
Service Review
The representative was well informed and able to respond to my queries. Clarification of the insurance policy was flawless.
Trusted Customer - 7 years ago
Advised me and answered my questions
Seniors Funeral Insurance Top Cover
Service Review
Advised me and answered my questions
Peter Moore - 7 years ago
The service given was very good and informative - but...
Seniors Funeral Insurance Top Cover
Service Review
the service given was very good and informative - but and i mean but - i have not joined or confirmed my acceptance of joining as i was, at this time, only after information such as limits, conditions and fees etc. while i did give the phone consultant my bankcard details i made it very clear i was only after information so i could discuss them with my family and i was given verbal assurances nothing would proceed until confirmed by me. i was also hopeful that i was to be sent details of the policy discussed, again to review it with my family
Robert Bruce Lucht - 7 years ago
Very through
Seniors Funeral Insurance Top Cover
Service Review
Very through
Paul Fenton - 7 years ago
The young lady that helped me was quite good,...
Seniors Pet Insurance
Service Review
The young lady that helped me was quite good, Excellent reader from the scripts she was reading, wasn't too keen on the background noise of applause, must have been a good day for one of the staff, perhaps they reached their target for the day? Must she was very helpfull, so thankyou for that..
Trusted Customer - 7 years ago
Am happy with this insurance for my dog better deal...
Seniors Pet Insurance
Product Review
Am happy with this insurance for my Dog better deal for me as being pensioner every penny counts.
Valerie Armitage - 7 years ago
Package is just what we needed. didn't want to have to...
Seniors Funeral Insurance Top Cover
Product Review
Package is just what we needed. Didn't want to have to tie our insurance to a particular funeral home.
Trusted Customer - 7 years ago
Affordable prices... easy to understand terms
Seniors Funeral Insurance Top Cover
Product Review
Affordable prices... Easy to understand terms
Vailima Satiu - 7 years ago
Very well explained and easy to listen to
Seniors Funeral Insurance Top Cover
Product Review
very well explained and easy to listen to
Sonya Lewin - 7 years ago
Haven’t done a claim, so hard to rate
Seniors Pet Insurance
Product Review
Haven’t done a claim, so hard to rate
Andrew Phillips - 7 years ago
I have not had any need to use this yet.
Seniors Pet Insurance
Product Review
I have not had any need to use this yet.
Trusted Customer - 7 years ago
They were helpful and polite
Seniors Pet Insurance
Product Review
They were helpful and polite
Julie Billington - 7 years ago
Cancel.....this,,....,,............ .
Seniors Funeral Insurance Top Cover
Product Review
Cancel.....this,,....,,............ .
Trusted Customer - 7 years ago
Policy covers all requirements required
Seniors Funeral Insurance Top Cover
Product Review
Policy covers all requirements required
Trusted Customer - 7 years ago
Polite and understanding great service
Seniors Funeral Insurance Top Cover
Product Review
Polite and understanding Great service
Ian James Hall - 7 years ago
.everything i wanted. pleasure to do business with.
Seniors Funeral Insurance Essential Cover
Product Review
.EVERYTHING I WANTED. PLEASURE TO DO BUSINESS WITH.
Barbara Macgillivray - 7 years ago
The quality of the pet insurance plan is on par with...
Seniors Pet Insurance
Product Review
The quality of the pet insurance plan is on par with all of the other options available however the premiums are much more reasonable and they're very pleasant to deal with.
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