%
- Over all Percentage 90
- empty 8
Rated /5 from 490490355 Reviews
Australian Seniors Reviews
909090% of our customers are pleased with our products and services out of 490490355 customer reviews.
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Reviews
1-12 of 490 reviews
1-12 of 490 reviews
1-12 of 355 reviews
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Product Review
The price for the pet insurance is the best I have seen.
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Trusted Customer - 7 years ago
It was well explained and i understood everything
Seniors Pet Insurance
Product Review
as above
Service Review
it was well explained and I understood everything
Trusted Customer - 8 years ago
Very pleasant operator
Seniors Pet Insurance
Product Review
Don't have it yet as it is only new but appears good
Service Review
very pleasant operator
LORRAINE ALLISON - 7 years ago
I would highly recommend victor he was professional...
Seniors Pet Insurance
Product Review
The service was professional !Explained everything With a little humour Victor is defitantly a credit to Yr company I would highly recommend him Thanky Victor
Service Review
I would highly recommend Victor He was professional plus up most courtesy His knowledge plus manners was lovely to recieve Proffessional Yet Made me feel very satisfied With a little humour as well If all was like him The world would b such a better place. His a credit to Seniors Australa
Trusted Customer - 8 years ago
Good service so far.
Seniors Pet Insurance
Product Review
Good, so far,
Service Review
Good service so far.
Trusted Customer - 7 years ago
The consultant (michael) was very knowledgable,...
Seniors Pet Insurance
Product Review
I am happy with the cover
Service Review
The consultant (Michael) was very knowledgable, personable and clear (easy to understand). I was just ringing to obtain quotes not looking to sign up but Michael was so likeable and thorough and put my concerns at ease that I signed up on the spot, which is unusual for me. Michael is exactly the type of person that u want on the end of the phone guiding you through what can be a confusing process.
Chanelle Garlan - 6 years ago
My experience with hayley was excellent she was very...
Seniors Pet Insurance
Service Review
My experience with Hayley was excellent she was very informative and patient as I had a lot of questions of which she answered all. Hayley is definitely an asset to your company She was au fait with all products & just a lovely young person to speak with on the phone.
Lynn Mcmillan - 6 years ago
Most disgusting service i have ever experienced! 4...
Seniors Pet Insurance
Service Review
Most disgusting service i have ever experienced! 4 phone calls. ..4 different answers If I don't have proof that my policy is cancelled by 5pm today I will be taking it further!
Kathryn Wilson - 6 years ago
I thought that the two people to whom i spoke were...
Seniors Pet Insurance
Service Review
I thought that the two people to whom I spoke were very good - efficient and polite and knew the product well and were able to answer my questions. However, I found the company itself offensive and intrusive. I had barely entered my details in the process of getting a quote when the phone rang and it was someone from your company to talk to me about the product. I did not want or need that, at that stage and if there was something I needed to know, I would have called. Since that time, (yesterday) ever time I turn on my computer I see on the screen, an ad for Seniors Insurance and I don't need that as I have bought the product so just leave me in peace.
Trusted Customer - 6 years ago
The man i spoke to was easy to talk and made the whole...
Seniors Pet Insurance
Service Review
The man I spoke to was easy to talk and made the whole process painless.
Paul Bonett - 6 years ago
Your offers were out-of-context, i have cancelled my...
Seniors Pet Insurance
Service Review
your offers were out-of-context, I have cancelled my policy during the cooling-down period and do not expect to be charged any monies
Kerry Searle - 6 years ago
Trying to cancel policy but no email response for an...
Seniors Pet Insurance
Service Review
Trying to cancel policy but no email response for an update as I requested. First payment was taken out a week earlier than I asked without my authority and no email response in regard to this.
Trusted Customer - 7 years ago
The lady i spoke to, lyn, was very helpful and...
Seniors Pet Insurance
Service Review
The lady I spoke to, Lyn, was very helpful and explained the policy clearly. I had already been online to check it out and Lyn just confirmed what I had looked at.
Monique Cutting - 7 years ago
It was easy to use, didn't take long and was very...
Seniors Pet Insurance
Service Review
It was easy to use, didn't take long and was very informative.
Trusted Customer - 8 years ago
A bit long winded - got a bit confused
Seniors Pet Insurance
Service Review
A bit long winded - got a bit confused
Trusted Customer - 8 years ago
Very prompt follow up to our enquiry about pet...
Seniors Pet Insurance
Service Review
very prompt follow up to our enquiry about pet insurance
Sonya James - 5 years ago
Very good service with my other dog there
Seniors Pet Insurance
Service Review
Very good service with my other dog there
Trusted Customer - 7 years ago
Prompt reply
Seniors Pet Insurance
Service Review
Prompt reply
Trusted Customer - 7 years ago
As above
Seniors Pet Insurance
Product Review
As above
Trusted Customer - 6 years ago
Seems better than the competitors higher annual limit
Seniors Pet Insurance
Product Review
Seems better than the competitors Higher annual limit
Trusted Customer - 6 years ago
I thought it was reasonable price very happy to know...
Seniors Pet Insurance
Product Review
I thought it was reasonable price very happy to know my puppy is safe
Trusted Customer - 7 years ago
Too soon to tell. will wait until we have a claim to...
Seniors Pet Insurance
Product Review
too soon to tell. Will wait until we have a claim to make.
Trusted Customer - 7 years ago
Comparable rates
Seniors Pet Insurance
Product Review
comparable rates
Trusted Customer - 8 years ago
From what i have been told via telephone, the policy...
Seniors Pet Insurance
Product Review
From what I have been told via telephone, the policy sounds positive for my needs however I await the e mailed contents in writing when I will have a more in depth opinion.
Cheryl Fraser - 7 years ago
You don't have an excess, which is a winner, as we...
Seniors Pet Insurance
Product Review
You don't have an excess, which is a winner, as we very rarely claim for our dog, so when we did make a claim with the other insurer we didn't get any benefit back and they didn't bother to advise that the claim has been processed and finalised. Plus the fortnightly payment is 50% less than our last insurer.
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Have not received the policy documents yet.
Seniors Pet Insurance
Product Review
Have not received the policy documents yet.
Trusted Customer - 7 years ago
Seniors Pet Insurance
Product Review
Trusted Customer - 7 years ago
Would not listen ,just tried to push,push,push to sell...
Seniors Pet Insurance
Product Review
would not listen ,just tried to push,push,push to sell something we could not afford
Trusted Customer - 6 years ago
They were helpful and polite
Seniors Pet Insurance
Product Review
They were helpful and polite
Protect your pet today
To find out how little it can cost you to provide quality care and treatment for your pet, talk to our friendly, Australian-based customer service team today. You can get a quote over the phone in minutes – call us on 1300 674 590.