Reviews

385-397 of 928 reviews

385-397 of 818 reviews

385-397 of 847 reviews

Trusted Customer - 2 years ago

I have always been a loyal customer but decided to...

Seniors Home Insurance

Service Review

I have always been a loyal customer but decided to shop around after receiving my Home & Contents renewal with premium increased by over $900 (I have never had a claim). Australian Seniors was very competitive in premium price with incentive discount on premium for new customer. I was able to get their top policy which included accidental damage for same cost of standard policy with my existing insurance company. Will be interesting to see premium cost after first year. Was great to be able to talk to same representative on phone each time and follow up by Elliott was appreciated. Elliott was patient and courteous and policy explained well. I could not fault Australian Seniors customer service. I would definitely recommend to my friends.


Rated: 5 out of 5

Paul Beecroft - 2 years ago

Very thorough and helpful. expertly explained.

Seniors Home Insurance

Service Review

Very Thorough and helpful. Expertly explained.


Rated: 5 out of 5

Salih Tanol - 2 years ago

Good thank you

Seniors Home Insurance

Product Review

Service Review

Good Thank you


Rated: 4 out of 5

Trusted Customer - 2 years ago

Easy use online helpful customer service when i...

Seniors Home Insurance

Product Review

Service Review

Easy use online helpful customer service when I called pricing was excellent over $1500 cheaper than other provider


Rated: 5 out of 5

Trusted Customer - 2 years ago

Erin was very professional and knew the product she wa...

Seniors Home Insurance

Product Review

would have like a better price

Service Review

erin was very professional and knew the product she wa selling which makes a difference


Rated: 4.5 out of 5

Trusted Customer - 2 years ago

Web site is the usual extensive unhelpful information...

Seniors Home Insurance

Product Review

Quote was reasonable compared to others, and appears to offer good coverage.

Service Review

Web site is the usual extensive unhelpful information designed to confuse the elderly, though eventually the quote was reasonable. Amazed to get a call from Australian Seniors while still on the website however the customer service person was not a patient person and became unfriendly quite quickly.


Rated: 3.5 out of 5

David Ewington - 2 years ago

I found the service and overall assistance very good...

Seniors Home Insurance

Product Review

Following commentary and assistance by the consultants I achieved what I believe to be adequately covered with home contents insurance.

Service Review

I found the service and overall assistance very good in that the people to whom I had contact with were polite professional and knowledgeable in attending to my many queries.


Rated: 4.5 out of 5

Trusted Customer - 2 years ago

She was very clear to understand and very polite the...

Seniors Home Insurance

Product Review

Happy with the quote when compared to other companies I rang

Service Review

She was very clear to understand and very polite The phone call didn’t go overseas


Rated: 5 out of 5

Peter Stamenkovic - 2 years ago

Very friendly staff and explained my options in a...

Seniors Home Insurance

Product Review

Friendly staff and excellent service

Service Review

Very friendly staff and explained my options in a professional manner


Rated: 5 out of 5

Trusted Customer - 2 years ago

Absolutely excellent service, a real person to talk to...

Seniors Home Insurance

Product Review

So far so good, you always hope you do not need it but I am very happy with service and value for money.

Service Review

Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very professional and polite

Seniors Home Insurance

Product Review

Service Review

very professional and polite


Rated: 5 out of 5

Robyn Leonie Coleman - 2 years ago

Very helpful and provided information and policy in...

Seniors Home Insurance

Product Review

Service Review

Very helpful and provided information and policy in relation to my queries in a very efficient manner


Rated: 4.5 out of 5

Trusted Customer - 3 years ago

Explained what i was after and was given options for...

Seniors Home Insurance

Service Review

Explained what I was after and was given options for it, was explained to me and got it.


Rated: 5 out of 5

Wal Pywell - 3 years ago

Web site was easy to understand and navigate. final...

Seniors Home Insurance

Service Review

Web site was easy to understand and navigate. Final quote was very competitive and finished at a third of the original quote.


Rated: 5 out of 5

Mary Norman - 3 years ago

Catherine was absolutly fantastic going through the...

Seniors Home Insurance

Service Review

Catherine was absolutly fantastic going through the options for our House/contents and care insurrance. Highly reccomend her service


Rated: 5 out of 5

Jay Wanna - 3 years ago

They were clear and helpful on arranging house...

Seniors Home Insurance

Service Review

They were clear and helpful on arranging house insurance for a family residential property in Brisbane.


Rated: 4 out of 5

Trusted Customer - 3 years ago

Their service, pricing and overall experience of...

Seniors Home Insurance

Service Review

Their service, pricing and overall experience of contacting Australian Seniors


Rated: 5 out of 5

Trusted Customer - 3 years ago

Down to earth and easy to talk with

Seniors Home Insurance

Service Review

down to earth and easy to talk with


Rated: 5 out of 5

Trusted Customer - 3 years ago

I was able to speak to a person and that person was in...

Seniors Home Insurance

Service Review

I was able to speak to a person and that person was in Australia with good English.


Rated: 5 out of 5

Trusted Customer - 3 years ago

Issues with the website being very slow, which was...

Seniors Home Insurance

Service Review

Issues with the website being very slow, which was frustrating because it totally stalled my attempts to move to the next steps or get extra information.


Rated: 4 out of 5

Ellen Appleby - 3 years ago

Good advice on well priced insurance and cover i needed

Seniors Home Insurance

Service Review

Good advice on well priced insurance and cover I needed


Rated: 5 out of 5

Valerie Booth - 3 years ago

Very professional,great quotes.

Seniors Home Insurance

Service Review

very professional,great quotes.


Rated: 5 out of 5

Wendy Holley - 3 years ago

Very helpful and easy to communicate with

Seniors Home Insurance

Service Review

Very helpful and easy to communicate with


Rated: 5 out of 5

Trusted Customer - 3 years ago

Be honest and provide relevant information

Seniors Home Insurance

Service Review

BE HONEST AND PROVIDE RELEVANT INFORMATION


Rated: 1 out of 5

Peter Stamenkovic - 2 years ago

Friendly staff and excellent service

Seniors Home Insurance

Product Review

Friendly staff and excellent service


Rated: 5 out of 5

Trusted Customer - 2 years ago

So far so good, you always hope you do not need it but...

Seniors Home Insurance

Product Review

So far so good, you always hope you do not need it but I am very happy with service and value for money.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Robyn Leonie Coleman - 2 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

David Pickard - 2 years ago

Great value for seniors. thanks

Seniors Home Insurance

Product Review

Great Value for seniors. Thanks


Rated: 5 out of 5

Trusted Customer - 2 years ago

Appears to be competitive pricing good package offered

Seniors Home Insurance

Product Review

Appears to be competitive pricing Good package offered


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Ricky Ware - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Eugene Frolchenko - 2 years ago

Great value for this purchase! compared to others it...

Seniors Home Insurance

Product Review

Great value for this purchase! Compared to others it was better value.


Rated: 5 out of 5

Doug Farlow - 2 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 2 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

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