%
- Over all Percentage 92
- empty 8
Rated /5 from 654461435458 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5446,1435,458 customer reviews.
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Reviews
1069-1081 of 6544 reviews
1069-1081 of 6143 reviews
1069-1081 of 5458 reviews
Trusted Customer - a year ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - a year ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Trusted Customer - a year ago
On line application
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Service Review
ON LINE APPLICATION
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Ann Maria Luxford - a year ago
Great customer service
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Service Review
Great customer service
Trusted Customer - a year ago
Extremely knowledgeable and helpful staff.
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Service Review
Extremely knowledgeable and helpful staff.
Trusted Customer - a year ago
Customer service was awesome, easy application and...
Seniors Life Insurance
Product Review
Excellent product (albeit expensive), easy application and great customer service.
Service Review
Customer service was awesome, easy application and process. Product was well explained and followed up via email
Trusted Customer - a year ago
Very happy with it. i was priced out of my previous...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Service Review
Very happy with it. I was priced out of my previous insurance payment. It was too high for me to pay and still meet other bills
Trusted Customer - a year ago
Happy with the efficiency and professionalism
Seniors Car Insurance
Product Review
Was easy to do and am very happy with the product purchased
Service Review
Happy with the efficiency and professionalism
Trusted Customer - a year ago
Filled in on line
Seniors Car Insurance
Product Review
it was smooth and easy to fill in and a good price for over 60s
Service Review
filled in on line
Trusted Customer - a year ago
Excellent service
Seniors Life Insurance
Product Review
Great customer service
Service Review
Excellent service
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Thank you to the professional attitude of the person I spoke it. A credit to the company
Trusted Customer - 2 years ago
Very professional and polite
Seniors Home Insurance
Service Review
very professional and polite
James Andersen - 2 years ago
She knew what i was talking about
Seniors Car Insurance
Service Review
She knew what I was talking about
Trusted Customer - 2 years ago
Georgia was very professional & polite in manners....
Seniors Life Insurance
Service Review
Georgia was very professional & polite in manners. Everything was explained clear & simple to understand. She really made it easy to process & heard everything I needed answered.
Lesley Narelle Trustum - 2 years ago
The service was impeccable from start to finish. i...
Seniors Funeral Insurance
Service Review
The service was impeccable from start to finish. I would recommend your services to anyone
Trusted Customer - 2 years ago
Jaimie was very helpful and efficient. he was able to...
Seniors Life Insurance
Service Review
Jaimie was very helpful and efficient. He was able to explain the general information regarding the insurance.
Robyn Leonie Coleman - 2 years ago
Very helpful and provided information and policy in...
Seniors Home Insurance
Service Review
Very helpful and provided information and policy in relation to my queries in a very efficient manner
Trusted Customer - 2 years ago
Obtained quote online which was easy to understand...
Seniors Car Insurance
Service Review
Obtained Quote online which was easy to understand then to accept the policy was also simple.
Suzanne Janas - 2 years ago
Efficient and cared about delivering the right...
Seniors Car Insurance
Service Review
Efficient and cared about delivering the right services. Knowledgeable.
David Pickard - 2 years ago
Got back to me within 2 minutes. very easy process and...
Seniors Home Insurance
Service Review
got back to me within 2 minutes. very easy process and much cheaper than my quote from my last insurer.
Warner Groves - 2 years ago
Helpfull and friendly and felt appreciated.
Seniors Car Insurance
Service Review
Helpfull and friendly and felt appreciated.
Brenda Engleby - 2 years ago
Very helpful and very informative and well trained.
Seniors Term Life Insurance
Service Review
Very helpful and very informative and well trained.
Trusted Customer - 2 years ago
Only online did not speak with anyone easy to use
Seniors Home Insurance
Service Review
Only online Did not speak with anyone Easy to use
Trusted Customer - a year ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - a year ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Trusted Customer - a year ago
As i am only driving a lot less kilometres now the pay...
Seniors Car Insurance
Product Review
As I am only driving a lot less kilometres now the Pay as You Go policy was right for me
Trusted Customer - a year ago
The staff were very friendly and helpful.
Seniors Home Insurance
Product Review
The staff were very friendly and helpful.
Ann Maria Luxford - a year ago
Very easy to deal with. very happy about my bonus of a...
Seniors Funeral Insurance
Product Review
Very easy to deal with. Very happy about my bonus of a free will.
Trusted Customer - a year ago
Very knowledgeable staff. answered all my questions...
Seniors Home Insurance
Product Review
Very knowledgeable staff. Answered all my questions well and provided extra information to make my decisions easy.
Trusted Customer - a year ago
Excellent product (albeit expensive), easy application...
Seniors Life Insurance
Product Review
Excellent product (albeit expensive), easy application and great customer service.
Trusted Customer - a year ago
Seniorsstaff member was very helpful and patient with...
Seniors Home Insurance
Product Review
Seniorsstaff member was very helpful and patient with me and made sure I understood exactly all the information. I was very happy with the result
Trusted Customer - a year ago
Was easy to do and am very happy with the product...
Seniors Car Insurance
Product Review
Was easy to do and am very happy with the product purchased
Trusted Customer - a year ago
It was smooth and easy to fill in and a good price for...
Seniors Car Insurance
Product Review
it was smooth and easy to fill in and a good price for over 60s
Trusted Customer - a year ago
Great customer service
Seniors Life Insurance
Product Review
Great customer service
Trusted Customer - a year ago
Thank you to the professional attitude of the person i...
Seniors Funeral Insurance
Product Review
Thank you to the professional attitude of the person I spoke it. A credit to the company
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