%
- Over all Percentage 92
- empty 8
Rated /5 from 676662845680 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7666,2845,680 customer reviews.
Authentic reviews powered by Feefo
Reviews
1057-1069 of 6766 reviews
1057-1069 of 6284 reviews
1057-1069 of 5680 reviews
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Pay car insurance for amount you drive
Trusted Customer - a year ago
Efficient and comprehensive
Seniors Funeral Insurance
Product Review
Great service and professional approach
Service Review
Efficient and comprehensive
Keith Duley - a year ago
See above
Seniors Home Insurance
Product Review
Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.
Service Review
See above
Sandra Kirby - a year ago
100% the staff member was remarkable.
Seniors Car Insurance
Product Review
Both the online and telephone experiences were efficient, speedy and thorough. The product is wildly cheaper than the competition. I feel confident that the Seniors pay as you drive is perfect for my needs. Thank you.
Service Review
100% The staff member was remarkable.
Trusted Customer - a year ago
Nothing more.
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Service Review
Nothing more.
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Very informative and no pressure. Happy with my choice.
Trusted Customer - a year ago
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - a year ago
Refer to last comments. not easy to get a person to...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Service Review
Refer to last comments. Not easy to get a Person to speak to, in an acceptable time. Listening to the Terms of "engagement" etc took 8 minutes. When someone wants a quick Contact with a real person, for Information on a Product, waiting that long is not Good PR.
Trusted Customer - a year ago
I felt comfortable throught out the process. the staff...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Service Review
I felt comfortable throught out the process. The staff was relaxed and patient.
Stanley Tamatoa - a year ago
Excellent and so easy for myself to analyse everything...
Seniors Funeral Insurance
Product Review
Service Review
Excellent and so easy for myself to analyse everything and learn about my life insurance policies thank you so much for all your support and help
Susan - a year ago
Professional and able to provide the required...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Service Review
Professional and able to provide the required information.
Trusted Customer - 2 years ago
The service was excellent and things were explained...
Seniors Life Insurance
Service Review
The service was excellent and things were explained very carefully and I felt comfortable with my decision.
Trusted Customer - 2 years ago
The salesman i took out the policy with over the phone...
Seniors Life Insurance
Service Review
The salesman I took out the policy with over the phone was excellent, but when I had a simple query a week later, I hoped to speak with a Seniors Insurance representative on the phone , but instead ended up dealing with a answering service and was listed for a call-back sometime in the next few days. That is very disappointing.
Renate Moellenhoff - 2 years ago
Website easy to navigate for quote and get in contact...
Seniors Car Insurance
Service Review
Website easy to navigate for quote and get in contact with
Trusted Customer - 2 years ago
Highly competitive and lower premiums made switching...
Seniors Car Insurance
Service Review
Highly competitive and lower premiums made switching easy.
Michael Ashman - 2 years ago
Great,friendly operator on phone,fair prices
Seniors Funeral Insurance
Service Review
Great,friendly operator on phone,fair prices
Trusted Customer - 2 years ago
The staff was friendly and helpfull with my questions....
Seniors Car Insurance
Service Review
The staff was friendly and helpfull with my Questions. I have house / contents and car with you and wanted to know if I could combine them into one so that one payment would come out of the bank monthly but your company does not do that like so many others.
Trusted Customer - 2 years ago
Helpful, professional, courteous and assisted me with...
Seniors Funeral Insurance
Service Review
Helpful, professional, courteous and assisted me with getting a policy I could afford while still providing the cover I wanted. Thank you.
Trusted Customer - 2 years ago
Excellent customer service
Seniors Life Insurance
Service Review
Excellent customer service
Karen Lynch - 2 years ago
Straight forward easy to navigate through the website...
Seniors Car Insurance
Service Review
Straight forward easy to navigate through the website and customer service
Trusted Customer - 2 years ago
The online process was relatively easy and the premium...
Seniors Landlords Insurance
Service Review
The online process was relatively easy and the premium was good value for me.
Trusted Customer - 2 years ago
This product was exactly what i needed, having looked...
Seniors Home Insurance
Service Review
this product was exactly what I needed, having looked at other offers ,this was is the one for my needs .And the price affordable for a pensioner.
Bradley Lyons - 2 years ago
I would definitely recommend a friend as you we’re...
Seniors Life Insurance
Service Review
I would definitely recommend a friend as you we’re straight and efficient thankyou
Trusted Customer - a year ago
Pay car insurance for amount you drive
Seniors Car Insurance
Product Review
Pay car insurance for amount you drive
Trusted Customer - a year ago
Great service and professional approach
Seniors Funeral Insurance
Product Review
Great service and professional approach
Keith Duley - a year ago
Expensive, slow, cumbersome. your customer service...
Seniors Home Insurance
Product Review
Expensive, slow, cumbersome. Your customer service procedures desperately need overhaul. Whoever wrote them should be condemned to eighteen months of endlessly repeating the application procedure - 16 hours a day; with the questions played at 80 dBA during the off-period.
Sandra Kirby - a year ago
Both the online and telephone experiences were...
Seniors Car Insurance
Product Review
Both the online and telephone experiences were efficient, speedy and thorough. The product is wildly cheaper than the competition. I feel confident that the Seniors pay as you drive is perfect for my needs. Thank you.
Trusted Customer - a year ago
Did online would hope to receive a paper copy and i...
Seniors Car Insurance
Product Review
Did online would hope to receive a paper copy and I hope you have clear speaking English people talking to p rospective customers. Comprehensive motor car insurance.
Trusted Customer - a year ago
Seniors Car Insurance
Product Review
Trusted Customer - a year ago
Very informative and no pressure. happy with my choice.
Seniors Life Insurance
Product Review
Very informative and no pressure. Happy with my choice.
Trusted Customer - a year ago
Was so easy to navigate the online application...
Seniors Home Insurance
Product Review
Was so easy to navigate the online application process. Great product, great price.
Trusted Customer - a year ago
I am yet to officially except the quote fully, as...
Seniors Car Insurance
Product Review
I am yet to officially except the quote fully, as waiting on postal documents. It is a good quote, the people l spoke to were good and helpful. However, the "multiple" options and "longwinded" spoken information given, BEFORE you get to Speak to an actual person, is very frustrating, 8 minutes, Before l got a real person, who could help with my queries. I did not have the time to wait to get a short answer,and had to hang up twice. The same and similar Information, is given by the Person you get a Quote from. So to better Serve your Customers, l suggest you 'revamp' the 1st point of contact.
Trusted Customer - a year ago
Very professional and ethical in responding to my...
Seniors Life Insurance
Product Review
Very professional and ethical in responding to my enquiries with empathy with staff who was attending to in setting up my insurance.
Stanley Tamatoa - a year ago
Seniors Funeral Insurance
Product Review
Susan - a year ago
Everyone i dealt with while making my decision to take...
Seniors Home Insurance
Product Review
Everyone I dealt with while making my decision to take out Home and Contents Insurance with Australian Seniors were professional and able to provide the information I required. In the end you have to make your own decision and what suits you but they were able to provide the overall best cover.
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.