%
- Over all Percentage 92
- empty 8
Rated /5 from 654461435458 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,5446,1435,458 customer reviews.
Authentic reviews powered by Feefo
Reviews
1057-1069 of 6544 reviews
1057-1069 of 6143 reviews
1057-1069 of 5458 reviews
Warwick Bourke - a year ago
Great service, very knowledgeable ...
Seniors Car Insurance
Product Review
Great customer service and a reasonable price quoted. I haven't decided whether I will take a policy yet. Still shopping around.
Service Review
Great service, very knowledgeable representative. I'm still undecided and shopping around for the best price.
Trusted Customer - a year ago
Bit confused ive all ready filled it out
Seniors Life Insurance
Product Review
Hi i was pleased with the process of my life insurance that i done . The person that helped me was very helpful polite .he spoke very clearly. Im very happy
Service Review
Bit confused ive all ready filled it out
Craig Bellinger - a year ago
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - a year ago
Below expectations. understanding of service level of...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Service Review
Below expectations. Understanding of service level of roadside assist poor
Michael Perez - a year ago
Recommend everyone give them a call you won't be...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Service Review
Recommend everyone give them a call you won't be disappointed
Steven Cassell - a year ago
Excellent service, fast friendly, helpful and...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Service Review
Excellent service, fast friendly, helpful and efficient.
Trusted Customer - a year ago
Brilliant
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Service Review
Brilliant
Trusted Customer - a year ago
Very good
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Service Review
Very good
Philip Brown - a year ago
I already have.
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Service Review
I already have.
Trusted Customer - a year ago
Great quick service
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Service Review
Great quick service
Trusted Customer - a year ago
Poor. ill-informed staff. systems that didn't work...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Service Review
Poor. Ill-informed staff. Systems that didn't work (like retrieving a previous quote).
Shane Middleton - a year ago
Used the online process went very smooth no...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Service Review
used the online process went very smooth no complaints. Easy to fill out and didn't take long at all. Easy to know cost as it updates cost if you change anything instantly. So no waiting for quotes to come back.
Peter Casely - 2 years ago
Quick and easy
Seniors Life Insurance
Service Review
Quick and easy
Trusted Customer - 2 years ago
Danielle whom i spoke with was clear, concise,...
Seniors Life Insurance
Service Review
Danielle whom I spoke with was clear, concise, thorough and helpful with a friendly respectful manner I had no problem following her reading of the information required to inform me which was a pleasant experience I nominate her as employee of the month 😀.
Trusted Customer - 2 years ago
Thankful as it was with quick results based from...
Seniors Life Insurance
Service Review
Thankful as it was with quick results based from honesty. I ended cntract with other insurance due to my age, and pleased to be with Australian Seniors.
Barbara Deery - 2 years ago
All on line no personal interaction although on line...
Seniors Car Insurance
Service Review
All on line no personal interaction although on line service was straight forward
Rita - 2 years ago
Easily get through to speak to someone without having...
Seniors Car Insurance
Service Review
Easily get through to speak to someone without having to wait long. Easy to understand quote online
Trusted Customer - 2 years ago
Great value for money. web site easy to use
Seniors Car Insurance
Service Review
great value for money. Web site easy to use
Noel Selway - 2 years ago
They were available and able to get on with it
Seniors Car Insurance
Service Review
They were available and able to get on with it
Peter Stamenkovic - 2 years ago
Very friendly staff and explained my options in a...
Seniors Home Insurance
Service Review
Very friendly staff and explained my options in a professional manner
Trusted Customer - 2 years ago
I wanted a car insurance quote. i was surprisingly,...
Seniors Car Insurance
Service Review
I wanted a car insurance quote. I was surprisingly, surprised that it was affordable. My daughter and son-in-law thought so too. They both will investigate a car insurance quote when their insurance is due for renewal next year.
Trusted Customer - 2 years ago
Absolutely excellent service, a real person to talk to...
Seniors Home Insurance
Service Review
Absolutely excellent service, a real person to talk to and not a computer and very helpful and thorough. Good clear explanations to all questions and good value. Special thanks top the person I dealt with - she was excellent and speaking with same person on 2 occasions is a very rare quality these days. Thank you.
Trusted Customer - 2 years ago
Very professional and polite
Seniors Home Insurance
Service Review
very professional and polite
James Andersen - 2 years ago
She knew what i was talking about
Seniors Car Insurance
Service Review
She knew what I was talking about
Warwick Bourke - a year ago
Great customer service and a reasonable price...
Seniors Car Insurance
Product Review
Great customer service and a reasonable price quoted. I haven't decided whether I will take a policy yet. Still shopping around.
Trusted Customer - a year ago
Hi i was pleased with the process of my life insurance...
Seniors Life Insurance
Product Review
Hi i was pleased with the process of my life insurance that i done . The person that helped me was very helpful polite .he spoke very clearly. Im very happy
Craig Bellinger - a year ago
Seems to be good value for money easy to set up...
Seniors Car Insurance
Product Review
Seems to be good value for money Easy to set up online.
Trusted Customer - a year ago
Competitive quote. still waiting on confirmation...
Seniors Car Insurance
Product Review
Competitive quote. Still waiting on confirmation paperwork. Also went for roadside assist but found this very difficult to get specific information i required. All I obtained thru Australian seniors when I rang was exactly what I had already read. Surely when you sell a policy you would know all the details. Time will tell if its right for me. Will have no issue with switching providers if not a good experience
Michael Perez - a year ago
Excellent upfront service recommend seniors give them...
Seniors Life Insurance
Product Review
Excellent upfront service recommend seniors give them a call you won't be disappointed...
Steven Cassell - a year ago
I was greeted by a friendly helpful consultant, who...
Seniors Car Insurance
Product Review
I was greeted by a friendly helpful consultant, who was easy to understand, and explained everything simply but in detail. Set up my policy in less than 10 minutes with affordable monthly premiums.
Trusted Customer - a year ago
Value for money, very pleasant, helpful & patient...
Seniors Home Insurance
Product Review
Value for money, very pleasant, helpful & patient staff.
Trusted Customer - a year ago
Very pleasant team member who was polite and took the...
Seniors Car Insurance
Product Review
Very pleasant team member who was polite and took the time to explain the policy and what I was getting for my money. This assured me that Seniors Insurance was the right people to go with.
Philip Brown - a year ago
Very good service from brian and it was a nice...
Seniors Home Insurance
Product Review
Very good service from Brian and it was a nice surprise to talk to someone that we could understand. (increase his salary!!!!!) We saved a considerable sum by taking out insurance with you. We were with our previous one for 20yrs but the premiums went sky high. So much for brand loyalty!!!!
Trusted Customer - a year ago
Great easy very helpful alot cheaper very simple and...
Seniors Car Insurance
Product Review
Great easy very helpful alot cheaper very simple and month or anual payments
Trusted Customer - a year ago
Continual difficulties in getting any explanation from...
Seniors Home Insurance
Product Review
Continual difficulties in getting any explanation from customer service reps on details of the nearly 20% increase in cost originally quoted. Difficulty in using the website to retrieve previous quote details if any alterations were made and nobody I spoke with could help with that. Inaccurate emails that seemed to be auto-generated but made little sense. I finally went ahead and renewed but it was a close call and next year I may just find another provider with systems more reliable and better informed customer-facing staff.
Shane Middleton - a year ago
Pricing seems to offer good value, new to them so have...
Seniors Home Insurance
Product Review
Pricing seems to offer good value, new to them so have never made a claim or anything so cant rate that. Mind you only ever had one claim in over 30 years from previous insurance for a tree fall 10 years ago and this year they increased my premium by 42% so I changed insurance companies. Hopefully this company treats there customers better. Online worked really easy and simple didnt come across any issues and not overly complicated. So far very happy.
Get cover today and you could save
Call our friendly team to discuss your needs today. You can also get a quote online in minutes and save up to 20% on selected products.