%
- Over all Percentage 92
- empty 8
Rated /5 from 704964595963 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0496,4595,963 customer reviews.
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Reviews
3301-3313 of 7049 reviews
3301-3313 of 6459 reviews
3301-3313 of 5963 reviews
Trusted Customer - 5 years ago
It was all set out on your online service
Seniors Home Insurance
Product Review
i did a combined insurance
Service Review
it was all set out on your online service
Trusted Customer - 5 years ago
They were very efficient and thorough through our...
Seniors Car Insurance
Service Review
they were very efficient and thorough through our discussion re-my car insurance. They were able to accommodate my requirement to delay payment until the starting day in the insurance.
Trusted Customer - 5 years ago
I was very impressed with the patience and knowledge...
Seniors Car Insurance
Product Review
Simple and easy and was able to understand everything
Service Review
I was very impressed with the patience and knowledge of the customer service rep. I was able to pay by the month with pay as you go option.
MAUREEN MCALEER - 5 years ago
Staff friendly and informative. quote good and...
Seniors Home Insurance
Service Review
Staff friendly and informative. Quote good and comprehensive.
David Hauser - 5 years ago
Easy to manage
Seniors Car Insurance
Product Review
easy to manage and organize
Service Review
easy to manage
Trusted Customer - 5 years ago
The customer service person rang back several times...
Seniors Home Insurance
Product Review
Basic cover, good price compared with Budget Direct
Service Review
The Customer service person rang back several times and discussed the variables e.g. excess limits.
Trusted Customer - 5 years ago
I would recommend. product knowledge is excellent and...
Seniors Car Insurance
Product Review
Good product and staff thank you
Service Review
I would recommend. Product knowledge is excellent and answered questions well. I’m satisfied that I have purchased a very good product
Steve Williams - 5 years ago
Offered reasonably priced insurance. no i would not...
Seniors Car Insurance
Product Review
The website was a little clunky and it took half an hour for the confirmation of email address to get to me, but apart from that it was pretty seamless
Service Review
Offered reasonably priced insurance. No I would not recommend them to anyone, I never recommend anything to anyone.
Trusted Customer - 5 years ago
Easy to purchase insurance online quick and very...
Seniors Car Insurance
Product Review
Service Review
Easy to purchase insurance online quick and very competitive price
Peter Mallon - 5 years ago
Erin was fantastic to deal with, she was very patient...
Seniors Home Insurance
Product Review
The service was great and product competitive however without having experienced what it is like to make a claim with them it is difficult to rate the purchase. For this reason I have chosen average as while researching there were very few reviews in regards to claims.
Service Review
Erin was fantastic to deal with, she was very patient and explained things well and clearly. I would have thought she would have got a bit frustrated with the many calls I made but she was always polite, helpful and cheerful. A pleasure to deal with and a real asset to your organization. in the end I took out the Home and Contents Policy which was very competitive.
Trusted Customer - 5 years ago
I rang & was told someone would get back to me in 5-10...
Seniors Home Insurance
Product Review
Good. I purchased on line.
Service Review
I rang & was told someone would get back to me in 5-10 mins but I didn’t receive a phone call.
Terence John Carter - 5 years ago
The cso was extremely helpful and knowledgable in...
Seniors Term Life Insurance
Service Review
The CSO was extremely helpful and knowledgable in regards to the policy and information I needed
Trusted Customer - 8 years ago
Transferring to service dept, took 10mins & 8...
Seniors Pet Insurance
Service Review
Transferring to Service Dept, took 10mins & 8 mins. Made 4 phone calls, asked for sales person who had signed me up to give me a call, as the information on the Certificate was wrong. Still waiting? Last call finally got a person who understood what I wanted changing, and assure me he will fix it, before hard copy of policy is sent to me. This gentleman saved the day, as my experience was not the best, and I was going to cancel same.
Trusted Customer - 8 years ago
My wife,s final expense insurance
Seniors Pet Insurance
Service Review
MY wife,s final expense insurance
Trusted Customer - 8 years ago
Good service by happy and professional staff member
Seniors Funeral Insurance Top Cover
Service Review
Good service by happy and professional staff member
Trusted Customer - 8 years ago
I have taken out pet insurance with you,the...
Seniors Pet Insurance
Service Review
I have taken out Pet Insurance with you,the representative was patient and helpful answering my questions. I guess we will have to wait until I need to make a claim and see what service I get from the claims department. Hopefully it will go well.
Trusted Customer - 8 years ago
Good friendly service
Seniors Funeral Insurance Top Cover
Service Review
Good friendly service
Trusted Customer - 8 years ago
Yes the fellow was terrific on the phone and very easy...
Seniors Funeral Insurance Essential Cover
Service Review
yes the fellow was terrific on the phone and very easy to work with.
Trusted Customer - 8 years ago
They were so easy to deal with and the lady i spoke to...
Seniors Pet Insurance
Service Review
they were so easy to deal with and the lady i spoke to was very nice thanks again
Trusted Customer - 8 years ago
The young man that spoke with us was very clear and...
Seniors Funeral Insurance Essential Cover
Service Review
the young man that spoke with us was very clear and helpful for us.
Trusted Customer - 8 years ago
Kirk explained things clearly and suggested an...
Seniors Funeral Insurance Top Cover
Service Review
Kirk explained things clearly and suggested an arrangement that suits our particular circumstances.
Trusted Customer - 8 years ago
They went out of their way to be helpful. i would...
Seniors Funeral Insurance Top Cover
Service Review
They went out of their way to be helpful. I would recommend them highly to anyone wanting insurance.
Trusted Customer - 8 years ago
Very friendly service offered with clear explanation...
Seniors Funeral Insurance Top Cover
Service Review
Very friendly service offered with clear explanation of what was being offered. The particular agent Anna was new at the job but displayed confidence in relaying information to me and where not sure confirmed with her superiors.
Trusted Customer - 8 years ago
Customer service was very good.
Seniors Funeral Insurance Top Cover
Service Review
Customer service was very good.
Mervyn Cutchie - 5 years ago
They explained every detail meticulously very pleased...
Seniors Car Insurance
Product Review
They explained every detail meticulously Very pleased with our purchase as we saved a lot of money
ANDRE ADOLPHE - 5 years ago
Cost effective and quick servie. i am from brsbane and...
Seniors Car Insurance
Product Review
Cost effective and quick servie. I am from Brsbane and had to insure a car in Melbourne. II was able to save $150. On a quote from Melbourne and $290. On a similar quote from Brisbane. It pays to shop around. And the deal was done quickly online. I am a very satisfied customer.
John Holden - 5 years ago
I have been with australian seniors for3 yrs now, very...
Seniors Home Insurance
Product Review
I have been with Australian Seniors for3 yrs now, very competitive and no issues
Chee Meng Chan - 5 years ago
I hope next year my car insurance will not increase...
Seniors Car Insurance
Product Review
I hope next year my car insurance will not increase again because every year i have to contact my insurer and ask why that why i have to change insurer
Robert Jamieson - 5 years ago
Ease of online use and very competitive price.
Seniors Car Insurance
Product Review
Ease of online use and very competitive price.
June Marlow - 5 years ago
Competitive like for like quote with good new customer...
Seniors Home Insurance
Product Review
Competitive like for like quote with good new customer discount
Debbie Hoffman - 5 years ago
Seniors Car Insurance
Product Review
Julie Janson - 5 years ago
Meets the requirements i was looking for
Seniors Term Life Insurance
Product Review
Meets the requirements I was looking for
Michael Perez - 5 years ago
Seniors Term Life Insurance
Product Review
Robert Hall - 5 years ago
From an insurers point of view during a world wide...
Seniors Landlords Insurance
Product Review
From an insurers point of view during a world wide pandemic I understand why some aspects of the cover would be removed, however makes no appeal to the customer seeking protection for their investment. perhaps Ned Kelly was right, "Such Is Life".
Greg Moffat - 5 years ago
Seniors Car Insurance
Product Review
Trusted Customer - 5 years ago
Seniors Car Insurance
Product Review
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