%
- Over all Percentage 92
- empty 8
Rated /5 from 642560665339 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4256,0665,339 customer reviews.
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Reviews
2977-2989 of 6425 reviews
2977-2989 of 6066 reviews
2977-2989 of 5339 reviews
Trusted Customer - 5 years ago
Kevin was very helpful... i was extremely disappointed...
Seniors Term Life Insurance
Product Review
Service Review
Kevin was very helpful... I was extremely disappointed that the company doesn’t offer a multi policy discount or pension concession, as I also have my car insurance policy with them.
Trusted Customer - 5 years ago
Excellent very professional
Seniors Term Life Insurance
Product Review
Just what l wanted for my partner in case l pass
Service Review
Excellent very professional
Kay - 5 years ago
Quick response, very friendly . explained policy...
Seniors Funeral Insurance
Service Review
Quick response, very friendly . Explained policy clearly. Very helpful with all the information.
Deidre Guthrie - 5 years ago
They were informative about the product
Seniors Term Life Insurance
Product Review
Service Review
They were informative about the product
Sharon Milne - 5 years ago
Very helpful
Seniors Term Life Insurance
Product Review
Seems to be a great product
Service Review
Very helpful
Trusted Customer - 5 years ago
Staff was awesome and very understandable explanation
Seniors Term Life Insurance
Product Review
Service Review
Staff was awesome and very understandable explanation
Trusted Customer - 5 years ago
Rachel that l spoke to explained everything to me and...
Seniors Term Life Insurance
Service Review
Rachel that l spoke to explained everything to me And was very helpful
Robert Foggo - 5 years ago
Prompt response. answered my questions satisfactorily....
Seniors Term Life Insurance
Product Review
Cost I think is affordable. Can increase cover at later stage by taking out additional policy at similar cost structure. Gave 30 days to review / consider decision. Cover commenced immediately.
Service Review
Prompt response. Answered my questions satisfactorily. Friendly service.Easy questions to respond to. Gave comparisons re cost of different insurance levels.
Louise Dow - 5 years ago
Australian seniors customer service representative.,...
Seniors Term Life Insurance
Product Review
As i am giving a true star rating as I may survive past the age of the termination of the policy. Be good if policy did continue on after the age of termination out lived as Goodwill for being a contributing customer for so long
Service Review
Australian Seniors customer service representative., was obliging in A ring back call. Which I did receive at time that was suited to me. Also was obliging in all asked questions were answered without hesitation . Respectfull
Patricia Profit - 5 years ago
Pleasant, patient and knowledgeable
Seniors Term Life Insurance
Product Review
happy with result and feel now that I am covered, no problem
Service Review
pleasant, patient and knowledgeable
Trusted Customer - 5 years ago
Easy and helpful
Seniors Funeral Insurance
Product Review
It seems a fair deal and give some financial assurance which is what I need.
Service Review
Easy and helpful
Ivan Kitevski - 5 years ago
Thay eas very helpful and nice ,shure ii would...
Seniors Funeral Insurance
Product Review
Service Review
Thay eas very helpful and nice ,shure ii would recommend them to my friends!Thanks a lot for good service!
Trusted Customer - 7 years ago
Gentleman was polite,very patient with an older...
Seniors Funeral Insurance Essential Cover
Service Review
gentleman was polite,very patient with an older persons thought processes, explained carefully, good salespeson - when realised he would not sell dearer policy because of low funds he offered a basic package to suit my needs, very patient.
Trusted Customer - 7 years ago
Excellent explanation of policy and financial workings
Seniors Funeral Insurance Top Cover
Service Review
Excellent explanation of policy and financial workings
Trusted Customer - 7 years ago
Everything explained in plain english and all...
Seniors Funeral Insurance Top Cover
Service Review
Everything explained in plain English and all questions asked were fully answered. Probably the most friendly and efficient person I have spoken to on the phone for a long time.
Trusted Customer - 7 years ago
The young girl was very polite and efficient.
Seniors Funeral Insurance Top Cover
Service Review
The young girl was very polite and efficient.
Trusted Customer - 7 years ago
Agent i spoke with seemed to be in a hurry! her voice...
Seniors Funeral Insurance Top Cover
Service Review
Agent i spoke with seemed to be in a hurry! Her voice rather loud and i feel she could still get her information accross to the customer but in a calmer manner.
Trusted Customer - 7 years ago
Customer service was courteous, helpful and efficient,...
Seniors Pet Insurance
Service Review
Customer service was Courteous, helpful and efficient, helpful with all that we needed for our Pet Insurance.
Trusted Customer - 7 years ago
The young? lady who helped me would be rated 10 as she...
Seniors Funeral Insurance Top Cover
Service Review
The young? lady who helped me would be rated 10 as she knew what she was talking about would recommend seniors to anyone.
Trusted Customer - 7 years ago
I think your reps name was abbey/ abagail, she was...
Seniors Funeral Insurance Top Cover
Service Review
I think your reps name was Abbey/ Abagail, she was very gracious & kind & very understanding of the need to be pacienr with me understand when the timing of her call backs were ill time. Her willingness & kindness to reschedule on a number of occasions is what persuaded me to go with seniors insurance even though I was researching others. This young lady is to be highly commended for her compassion and gracious understanding of my vulnerability Thank young lady God Bless you in every area of your life My only criticism is that 'Seniors Insurance ' does not appear on my MasterCard stmt. where is the $75 eftpos card advertised please. It would be greatly appreciated &needed for food at this point in time. Thank you
Trusted Customer - 7 years ago
Knowledge of their service and giving explanations. ...
Seniors Funeral Insurance Top Cover
Service Review
knowledge of their service and giving explanations. Not being pushy
Trusted Customer - 7 years ago
Mainly because how the lady explained to me , was in...
Seniors Pet Insurance
Service Review
Mainly because how the lady explained to me , was in touch with 2 other Insurance companies but the lady that i had spoken to was very calm and so polite to explains the situation to me , 10/10
Trusted Customer - 7 years ago
They were very though in explaining what i was getting...
Seniors Funeral Insurance Top Cover
Service Review
They were very though in explaining what I was getting from my insurance policy.
Trusted Customer - 7 years ago
Polite easy to talk to friendly
Seniors Funeral Insurance Top Cover
Service Review
polite easy to talk to friendly
Trusted Customer - 7 years ago
Good value im happy with the price
Seniors Funeral Insurance Top Cover
Product Review
Good value im happy with the price
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Very comprehensive cover at a competitive price.
Seniors Pet Insurance
Product Review
Very comprehensive cover at a competitive price.
Trusted Customer - 7 years ago
Great service happy to reccomend
Seniors Funeral Insurance Top Cover
Product Review
great service happy to reccomend
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Seniors Funeral Insurance Top Cover
Product Review
Trusted Customer - 7 years ago
Would have been 5 strars....except there was no...
Seniors Funeral Insurance Top Cover
Product Review
would have been 5 strars....except there was no incentive for having 3 policies direct debited from same account... namely john briffa
Trusted Customer - 7 years ago
Covered me for basic cover, without frills, so my...
Seniors Funeral Insurance Essential Cover
Product Review
covered me for basic cover, without frills, so my children dont have to when I am gone
Trusted Customer - 7 years ago
We went with the product, because it met our current...
Seniors Funeral Insurance Top Cover
Product Review
We went with the product, because it met our current needs.
Trusted Customer - 7 years ago
The insurance is a little more expensive than some...
Seniors Funeral Insurance Top Cover
Product Review
The insurance is a little more expensive than some othes insurance companies out there but after doing my research i went with Seniors Insurance with as i company i can trust .
Trusted Customer - 7 years ago
As we are new to pet insurance, it's a bit early....
Seniors Pet Insurance
Product Review
As we are NEW to Pet Insurance, it's a bit early. Based on the initial customer service, it's looking good :)
Trusted Customer - 7 years ago
Its what i needed no frills
Seniors Funeral Insurance Top Cover
Product Review
its what i needed no frills
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