Reviews

3325-3337 of 7042 reviews

3325-3337 of 6456 reviews

3325-3337 of 5956 reviews

Trusted Customer - 9 years ago

Full explanation on policy was easy to understand

Senior Funeral Insurance Plus

Service Review

full explanation on policy was easy to understand


Rated: 4 out of 5

Trusted Customer - 4 years ago

Friendly, polite and informative. knew the product i...

Seniors Home Insurance

Product Review

Excellent value for money. Saved $500 and I even increased the cover.

Service Review

Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.


Rated: 5 out of 5

Trusted Customer - 9 years ago

Well explained and answered my questions fast and...

Seniors Pet Insurance

Product Review

Good coverage and easy the read documents

Service Review

Well explained and answered my questions fast and efficiently


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very prompt service to the point - but the telling of...

Seniors Pet Insurance

Product Review

you did a good job will see how good though when a claim is put in??

Service Review

very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo


Rated: 4 out of 5

Trusted Customer - 9 years ago

I've got a speech impairment the operator was very...

Seniors Funeral Insurance Top Cover

Product Review

I'll comment on this after my death

Service Review

I've got a speech impairment the operator was very patient and understanding


Rated: 4.5 out of 5

Trusted Customer - 9 years ago

Excellent customer service & affordable.

Senior Funeral Insurance Plus

Product Review

I am impressed with the fact the premium comes down 5% every 5. Years, as with our tight budget & myself on disability pension, it suites our budget with cover we have & it is peace of mind.😊

Service Review

Excellent customer service & affordable.


Rated: 5 out of 5

Trusted Customer - 10 years ago

But a shame you couldn't spell my name properly,...

Senior Funeral Insurance Plus

Product Review

Service Review

But a shame you couldn't spell my name properly, especially as it is the same as my email address.


Rated: 4 out of 5

Trusted Customer - a year ago

Noting to tell - yet

Seniors Home Insurance

Product Review

Remarkably simple & straight-forward on-line purchase. However from prior experience: the only truly valid assessment occurs after we have to make a claim!

Service Review

Noting to tell - yet


Rated: 4 out of 5

Trusted Customer - 2 years ago

During the phone conversation, staff member provide...

Seniors Funeral Insurance

Product Review

staff was helpful and informative about the product. Received docunets in the mail recently.

Service Review

During the phone conversation, staff member provide level of cover with premiums. opted to select the maximum cover $15000, given cost of living.


Rated: 5 out of 5

Elmor Pulanco - 5 years ago

The package is excellent. however, i felt...

Seniors Funeral Insurance Top Cover

Product Review

I think its a great deal. There is risk but not so costly especially for the first year.

Service Review

The package is excellent. However, I felt uncomfortable due to the staff being "pushy" I was only having a quote and he ended me asking for my bank account details for the payment. I believe customers must be given time to re-think of the offer for at least a day to give us time to compare with other insurers.


Rated: 4.5 out of 5

Ross Coyle - 3 years ago

I wanted a quote online to achieve the best discount...

Seniors Home Insurance

Product Review

The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents

Service Review

I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.


Rated: 3.5 out of 5

Lynne Marie Daqui - 4 years ago

Consultant very helpful explained policy really well

Seniors Funeral Insurance

Product Review

Happy to not have to worry about cost of funeral for both my husband and myself do not want to put expense to our family.

Service Review

Consultant very helpful explained policy really well


Rated: 5 out of 5

Trusted Customer - 9 years ago

Excellent service. assistant was knowledgeable and a...

Seniors Pet Insurance

Service Review

Excellent service. Assistant was knowledgeable and a pleasure to deal with.


Rated: 5 out of 5

Terry Beer - 6 months ago

Very easy acquiring a quote online and very easy...

Seniors Home Insurance

Service Review

Very easy acquiring a quote online and very easy helpful operator , I needed to have help getting my quote and payment was very easy


Rated: 5 out of 5

Trusted Customer - 5 years ago

Excellent customer service - lyn was friendly,...

Seniors Car Insurance

Service Review

Excellent customer service - Lyn was friendly, patient, understanding and kind; good premium and hence great savings ; the Pay As You Drive option is excellent. Very Highly recommended!


Rated: 5 out of 5

Trusted Customer - 5 years ago

Yes i would recommend

Seniors Car Insurance

Service Review

Yes I would recommend


Rated: 5 out of 5

Wayne Hutchinson - 5 years ago

Great service

Seniors Term Life Insurance

Service Review

Great service


Rated: 4 out of 5

Steven Durrant - 5 months ago

Excellant

Seniors Life Insurance

Service Review

Excellant


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very good

Seniors Pet Insurance

Service Review

Very good


Rated: 5 out of 5

Trusted Customer - 9 years ago

Lady on phone was nice and friendly ,and clear with...

Senior Funeral Insurance Plus

Service Review

Lady on phone was nice and friendly ,and clear with all information


Rated: 5 out of 5

Trusted Customer - 9 years ago

Very pleasant to speak too.every thing explained in...

Senior Funeral Insurance Plus

Service Review

very pleasant to speak too.every thing explained in good English.


Rated: 5 out of 5

Trusted Customer - 10 years ago

Excellent experience

Senior Funeral Insurance Plus

Service Review

Excellent experience


Rated: 5 out of 5

Trusted Customer - 5 years ago

They were very helpful when i required assistance...

Seniors Home Insurance

Service Review

They were very helpful when I required assistance following a motor vehicle accident, Their prices are very fair and reasonable.


Rated: 5 out of 5

Philip Darcy - 5 years ago

The person on the phone was very pleasant,...

Seniors Home Insurance

Service Review

The person on the phone was very pleasant, knowledgeable and understanding which made it very easy to conduct our business


Rated: 5 out of 5

Trusted Customer - 9 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

Trusted Customer - 9 years ago

Vey pleased with speed this was completed!

Senior Funeral Insurance Plus

Product Review

Vey pleased with speed this was completed!


Rated: 5 out of 5

Trusted Customer - 9 years ago

Good price and fantastic benefits.. no price increases...

Senior Funeral Insurance Plus

Product Review

Good price and fantastic benefits.. No price increases ever, in fact a 5% reduction every 5 years..


Rated: 5 out of 5

Trusted Customer - 9 years ago

Ticks all the boxes

Senior Funeral Insurance Plus

Product Review

Ticks all the boxes


Rated: 5 out of 5

Trusted Customer - 9 years ago

The plan fitted our requirement very well.

Australian Seniors Final Expenses Insurance (Level + 5%)

Product Review

The plan fitted our requirement very well.


Rated: 5 out of 5

Trusted Customer - 9 years ago

The policy suits my needs

Senior Funeral Insurance Plus

Product Review

The policy suits my needs


Rated: 4 out of 5

Trusted Customer - 9 years ago

The pet insurer i'm currently with charges a $100...

Seniors Pet Insurance

Product Review

The pet insurer I'm currently with charges a $100 access. So it was time to change


Rated: 5 out of 5

Trusted Customer - 9 years ago

It would appear that this policy is excellent value...

Senior Funeral Insurance Plus

Product Review

It would appear that this Policy is excellent value (with no risks).


Rated: 5 out of 5

Trusted Customer - 8 years ago

Good coverage, great benefits, top cover was too...

Seniors Funeral Insurance Essential Cover

Product Review

good coverage, great benefits, top cover was too expensive


Rated: 4 out of 5

Trusted Customer - 10 months ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Trusted Customer - 8 years ago

I received everything i asked for and very responsible

Seniors Funeral Insurance Top Cover

Product Review

I received everything I asked for and very responsible


Rated: 5 out of 5

Trusted Customer - 10 years ago

Senior Funeral Insurance Plus

Product Review


Rated: 4 out of 5

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