%
- Over all Percentage 92
- empty 8
Rated /5 from 676862855682 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,7686,2855,682 customer reviews.
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Reviews
3325-3337 of 6768 reviews
3325-3337 of 6285 reviews
3325-3337 of 5682 reviews
Trusted Customer - 5 years ago
Professionalism experienced, and all information...
Seniors Funeral Insurance
Product Review
Unfortunately we will have to cancel due to it being expensive for us, as I am not in employment at the moment, and a bit concerned for the 12 month period of if one has been diagnosed with an incurable disease and dies from it, then we are not covered, that is a concern to us.
Service Review
Professionalism experienced, and all information required provided.
Trusted Customer - 9 years ago
Emilee who is one of your consultants was very...
Senior Funeral Insurance Plus
Product Review
Appears to cover my needs.
Service Review
Emilee who is one of your consultants was very professional in the manner she displayed in explaining the Senior Funeral Insurance Policy which ultimately led me to taking out the policy.
Trusted Customer - 9 years ago
Excellent service thanks
Senior Funeral Insurance Plus
Product Review
Very good service thanks
Service Review
Excellent service thanks
Trusted Customer - 10 years ago
Very efficient sales person
Senior Funeral Insurance Plus
Product Review
Service Review
Very Efficient Sales Person
Trusted Customer - 9 years ago
The service was very good and i was spoken to politely...
Senior Funeral Insurance Plus
Product Review
Service Review
The service was very good and I was spoken to politely and was listened to when I asked questions.
Trusted Customer - 4 months ago
Excellent price and cover
Seniors Home Insurance
Product Review
Definitely the best valued insurance on the market.
Service Review
Excellent price and cover
Julia Borgas - 4 years ago
Explained things very well and had a good competitive...
Seniors Car Insurance
Product Review
Service Review
explained things very well and had a good competitive price which included all I needed.
BARBARA Helen NASH - 11 months ago
Great products.staff are very friendly and...
Seniors Car Insurance
Product Review
Great Products.Great staff,super friendly and helpful.We have several insurance policies with them.Always have a good experience when dealing with them.
Service Review
Great Products.Staff are very friendly and professional.Very Helpful.They make it a very welcoming experience dealing with them. We have several policies with them,will definiately go back to them for any other insurance needs.
Trusted Customer - a year ago
Again, it took 3 calls, with me being disconnected on...
Seniors Life Insurance
Product Review
The policy was very much like other offers from other providers. I chose Seniors believing they valued older australian customers but was hugely disappointed when I could not set up an online account to manage my policy simply because I did not have a mobile phone. When I contacted Aust Seniors their logic was that it was easier so that customers did not need to remember a login and password. Implying, I suppose that all seniors had memory issues, what a shame they don't tell you that up front.
Service Review
Again, it took 3 calls, with me being disconnected on the first two, wether it was deliberate or not I can not say, before a pleasant agent advised me that their systems of access were designed to "save us older Australians" from needing to remember a login and password. I could not establish an online account because i do not have or need a mobile phone to live.
Carmel Edike - 4 years ago
Amanda was awesome she was so helpful
Seniors Car Insurance
Product Review
Great value for money you won’t regret
Service Review
Amanda was awesome she was so helpful
Rose Kelly - 9 months ago
I was able to get a quote and purchase insurance...
Seniors Home Insurance
Product Review
Super easy to use on line portal. Updating premium in real time as you change criteria is especially useful. Ie changing level of cover, changing excess etc. I couldn’t get that level of service from someone in a call centre from a major competitor. Well done.
Service Review
I was able to get a quote and purchase insurance quickly with no fuss at a good price. Perfect.
Trusted Customer - 5 years ago
Good in every way, service and quote.
Seniors Home Insurance
Product Review
Service Review
Good in every way, service and quote.
Trusted Customer - 10 years ago
Very friendly and helpful agent.
Senior Funeral Insurance Plus
Service Review
Very friendly and helpful agent.
Trusted Customer - 9 years ago
Not yet able to assess
Senior Funeral Insurance Plus
Service Review
Not yet able to assess
Trusted Customer - 10 years ago
All contact with the company were informative no...
Seniors Pet Insurance
Service Review
All contact with the company were informative no pressure and good reviews
Trusted Customer - 9 years ago
Good to hear a person i can understand - no offence to...
Senior Funeral Insurance Plus
Service Review
Good to hear a person I can understand - no offence to others
Trusted Customer - 10 years ago
Your service was very good and explained everything...
Senior Funeral Insurance Plus
Service Review
Your service was very good and explained everything very clearly.
Trusted Customer - 10 years ago
Very good costumer service
Senior Funeral Insurance Plus
Service Review
Very good Costumer service
Trusted Customer - 10 years ago
Glad that i could get funeral insurance as i am only...
Senior Funeral Insurance Plus
Service Review
Glad that I could get funeral insurance as I am only 18.
Trusted Customer - 10 years ago
Very satisfied with initial contact
Seniors Pet Insurance
Service Review
very satisfied with initial contact
Trusted Customer - 9 years ago
The company has great people to spoke to;very nice...
Australian Seniors Final Expenses Insurance
Service Review
The company has great people to spoke to;very nice and could answer all the questions wi†h competency. They are all well informed of the products they offer.
Trusted Customer - 9 years ago
Very dissatisfied with the mannerism of your male...
Seniors Pet Insurance
Service Review
very dissatisfied with the mannerism of your male representative. Felt threatened when I complained at the speed he read your company statement to me over the phone.
Trusted Customer - 10 years ago
Your staff is very helpful and polite over the phone.
Senior Funeral Insurance Plus
Service Review
Your staff is very helpful and polite over the phone.
Trusted Customer - 10 years ago
Good
Senior Funeral Insurance Plus
Service Review
Good
Trusted Customer - 10 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 9 years ago
Great info presentation
Senior Funeral Insurance Plus
Product Review
GREAT INFO PRESENTATION
Trusted Customer - 9 years ago
Rebecca was very patient and professional
Senior Funeral Insurance Plus
Product Review
Rebecca was very patient and professional
Trusted Customer - 8 years ago
Good product compared to many others
Seniors Pet Insurance
Product Review
good product compared to many others
Trusted Customer - 10 years ago
I wont have to worry now
Senior Funeral Insurance Plus
Product Review
i wont have to worry now
Nige - 2 months ago
The customer service i received from leah was...
Seniors Car Insurance
Product Review
The customer service I received from Leah was absolutely sensational. Leah waited on the line with me while the loading of an EPOA was successfully completed, so I could action my aging parents policy. The annoying part of my issue was the limitations of your website and not being able to add myself as an authorised representative against my parents customer profile. Then because I cancelled their existing policy and created a new quote, which was cheaper I might add even with improved parameters, meant I had to resend the EPOA for this new policy. Why isn't the EPOA loaded against my parents names so any future policies automatically fall under the EPOA........that's a very frustrating feature. Improve your website so we can add authorised users ourselves.
Trusted Customer - 9 years ago
As above
Senior Funeral Insurance Plus
Product Review
As above
Mick Lukowski - 4 years ago
Best quote that i could find, and also the policy...
Seniors Home Insurance
Product Review
Best quote that I could find, and also the policy covered all the things that I need cover for
Trusted Customer - 8 years ago
An excellent product with sufficient variations of...
Seniors Funeral Insurance Top Cover
Product Review
An excellent product with sufficient variations of affordability.
Trusted Customer - 8 years ago
Having taken a lot of worry of our mind. peace of...
Seniors Funeral Insurance Top Cover
Product Review
Having taken a lot of worry of our mind. Peace of mind. Many thanks.
Trusted Customer - 8 years ago
Very helpful in what i was buying.
Seniors Pet Insurance
Product Review
very helpful in what I was buying.
Maureen Agars - 2 years ago
A sensible cost for a reasonable coverage
Seniors Home Insurance
Product Review
A sensible cost for a reasonable coverage
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