%
- Over all Percentage 92
- empty 8
Rated /5 from 704264565956 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 7,0426,4565,956 customer reviews.
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Reviews
3325-3337 of 7042 reviews
3325-3337 of 6456 reviews
3325-3337 of 5956 reviews
Trusted Customer - 9 years ago
Full explanation on policy was easy to understand
Senior Funeral Insurance Plus
Service Review
full explanation on policy was easy to understand
Trusted Customer - 4 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 9 years ago
Well explained and answered my questions fast and...
Seniors Pet Insurance
Product Review
Good coverage and easy the read documents
Service Review
Well explained and answered my questions fast and efficiently
Trusted Customer - 9 years ago
Very prompt service to the point - but the telling of...
Seniors Pet Insurance
Product Review
you did a good job will see how good though when a claim is put in??
Service Review
very prompt service to the point - but the telling of all your rights over the phone was a bit much - just email the information and then get back to applicant after they have read all - regards, leo
Trusted Customer - 9 years ago
I've got a speech impairment the operator was very...
Seniors Funeral Insurance Top Cover
Product Review
I'll comment on this after my death
Service Review
I've got a speech impairment the operator was very patient and understanding
Trusted Customer - 9 years ago
Excellent customer service & affordable.
Senior Funeral Insurance Plus
Product Review
I am impressed with the fact the premium comes down 5% every 5. Years, as with our tight budget & myself on disability pension, it suites our budget with cover we have & it is peace of mind.😊
Service Review
Excellent customer service & affordable.
Trusted Customer - 10 years ago
But a shame you couldn't spell my name properly,...
Senior Funeral Insurance Plus
Product Review
Service Review
But a shame you couldn't spell my name properly, especially as it is the same as my email address.
Trusted Customer - a year ago
Noting to tell - yet
Seniors Home Insurance
Product Review
Remarkably simple & straight-forward on-line purchase. However from prior experience: the only truly valid assessment occurs after we have to make a claim!
Service Review
Noting to tell - yet
Trusted Customer - 2 years ago
During the phone conversation, staff member provide...
Seniors Funeral Insurance
Product Review
staff was helpful and informative about the product. Received docunets in the mail recently.
Service Review
During the phone conversation, staff member provide level of cover with premiums. opted to select the maximum cover $15000, given cost of living.
Elmor Pulanco - 5 years ago
The package is excellent. however, i felt...
Seniors Funeral Insurance Top Cover
Product Review
I think its a great deal. There is risk but not so costly especially for the first year.
Service Review
The package is excellent. However, I felt uncomfortable due to the staff being "pushy" I was only having a quote and he ended me asking for my bank account details for the payment. I believe customers must be given time to re-think of the offer for at least a day to give us time to compare with other insurers.
Ross Coyle - 3 years ago
I wanted a quote online to achieve the best discount...
Seniors Home Insurance
Product Review
The insurance was considerably lower than my previous insurer (who had increased premiums considerably). So I decided to go with Australian Seniors Insurance for home and contents
Service Review
I wanted a quote online to achieve the best discount offered (30%) for home and contents insurance. The system told me to call customer service. The system could not complete my quote and did not tell me why so that I could reconsider and amend my selections. I then had to answer all the same questions to the customer service team member taking considerable time. I waited 4 days but did not receive the quote. So, I emailed customer care and asked for details to be included on the discounts and a copy of the questions and my responses. They emailed me a pdf of the quote but did not provide information on the discounts or a copy of the questions and my answers. So, I spoke to a team member again and he informed me I had been sent the wrong quote document. He sent the quote document that enabled me to view all of the questions and responses, but did not show the application of the discounts. I went back online and completed the quote and accepted/paid for the policy. The Certificate of Insurance also did not show what discounts had been applied! Note my previous insurer clearly shows the discounts applied and as this is a commercial term, I would have expected the same from Australian Seniors Insurance. Finally, the questions on security features do not allow for security screen doors with deadlocks (the only allowance is for windows). The questions also do not allow for non-monitored/back to base alarms systems.
Lynne Marie Daqui - 4 years ago
Consultant very helpful explained policy really well
Seniors Funeral Insurance
Product Review
Happy to not have to worry about cost of funeral for both my husband and myself do not want to put expense to our family.
Service Review
Consultant very helpful explained policy really well
Trusted Customer - 9 years ago
Excellent service. assistant was knowledgeable and a...
Seniors Pet Insurance
Service Review
Excellent service. Assistant was knowledgeable and a pleasure to deal with.
Terry Beer - 6 months ago
Very easy acquiring a quote online and very easy...
Seniors Home Insurance
Service Review
Very easy acquiring a quote online and very easy helpful operator , I needed to have help getting my quote and payment was very easy
Trusted Customer - 5 years ago
Excellent customer service - lyn was friendly,...
Seniors Car Insurance
Service Review
Excellent customer service - Lyn was friendly, patient, understanding and kind; good premium and hence great savings ; the Pay As You Drive option is excellent. Very Highly recommended!
Trusted Customer - 5 years ago
Yes i would recommend
Seniors Car Insurance
Service Review
Yes I would recommend
Wayne Hutchinson - 5 years ago
Great service
Seniors Term Life Insurance
Service Review
Great service
Steven Durrant - 5 months ago
Excellant
Seniors Life Insurance
Service Review
Excellant
Trusted Customer - 9 years ago
Very good
Seniors Pet Insurance
Service Review
Very good
Trusted Customer - 9 years ago
Lady on phone was nice and friendly ,and clear with...
Senior Funeral Insurance Plus
Service Review
Lady on phone was nice and friendly ,and clear with all information
Trusted Customer - 9 years ago
Very pleasant to speak too.every thing explained in...
Senior Funeral Insurance Plus
Service Review
very pleasant to speak too.every thing explained in good English.
Trusted Customer - 10 years ago
Excellent experience
Senior Funeral Insurance Plus
Service Review
Excellent experience
Trusted Customer - 5 years ago
They were very helpful when i required assistance...
Seniors Home Insurance
Service Review
They were very helpful when I required assistance following a motor vehicle accident, Their prices are very fair and reasonable.
Philip Darcy - 5 years ago
The person on the phone was very pleasant,...
Seniors Home Insurance
Service Review
The person on the phone was very pleasant, knowledgeable and understanding which made it very easy to conduct our business
Trusted Customer - 9 years ago
Senior Funeral Insurance Plus
Product Review
Trusted Customer - 9 years ago
Vey pleased with speed this was completed!
Senior Funeral Insurance Plus
Product Review
Vey pleased with speed this was completed!
Trusted Customer - 9 years ago
Good price and fantastic benefits.. no price increases...
Senior Funeral Insurance Plus
Product Review
Good price and fantastic benefits.. No price increases ever, in fact a 5% reduction every 5 years..
Trusted Customer - 9 years ago
Ticks all the boxes
Senior Funeral Insurance Plus
Product Review
Ticks all the boxes
Trusted Customer - 9 years ago
The plan fitted our requirement very well.
Australian Seniors Final Expenses Insurance (Level + 5%)
Product Review
The plan fitted our requirement very well.
Trusted Customer - 9 years ago
The policy suits my needs
Senior Funeral Insurance Plus
Product Review
The policy suits my needs
Trusted Customer - 9 years ago
The pet insurer i'm currently with charges a $100...
Seniors Pet Insurance
Product Review
The pet insurer I'm currently with charges a $100 access. So it was time to change
Trusted Customer - 9 years ago
It would appear that this policy is excellent value...
Senior Funeral Insurance Plus
Product Review
It would appear that this Policy is excellent value (with no risks).
Trusted Customer - 8 years ago
Good coverage, great benefits, top cover was too...
Seniors Funeral Insurance Essential Cover
Product Review
good coverage, great benefits, top cover was too expensive
Trusted Customer - 10 months ago
Seniors Home Insurance
Product Review
Trusted Customer - 8 years ago
I received everything i asked for and very responsible
Seniors Funeral Insurance Top Cover
Product Review
I received everything I asked for and very responsible
Trusted Customer - 10 years ago
Senior Funeral Insurance Plus
Product Review
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