%
- Over all Percentage 94
- empty 8
Rated /5 from 963842881 Reviews
Australian Seniors Reviews
949492% of our customers are pleased with our products and services out of 963842881 customer reviews.
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Reviews
637-649 of 963 reviews
637-649 of 842 reviews
637-649 of 881 reviews
Trusted Customer - 4 years ago
Australian seniors rates well with product review and...
Seniors Home Insurance
Product Review
Great Product that ticks most of the boxes and Rates well in Product Review and friendly service and not part of Succoup so that's a blessing.Thankyou for your time
Service Review
Australian Seniors Rates well with Product Review and the service person was friendly and patient and the house and contents policy seems fair.
Shani Millwood - 4 years ago
I am so happy to now have home and content insurance...
Seniors Home Insurance
Product Review
Service Review
I am so happy to now have home and content insurance with AS, the service was amazing, I was really listened to and everything was explained. I asked loads of questions and they were all answered. If felt extremely relieved and confident about making the move to Australian Seniors.
Trusted Customer - 4 years ago
Very clear and on the ball with completing an on line...
Seniors Home Insurance
Product Review
good value for money others are over the top with their charges
Service Review
very clear and on the ball with completing an on line enquiry and quote for insurance.
Trusted Customer - 4 years ago
All good…called two times to ask some questions…call...
Seniors Home Insurance
Product Review
No coverage for phones outside of home was a negative
Service Review
All good…called two times to ask some questions…call was answered promptly and questions answered
Trusted Customer - 4 years ago
Competitive price and all points were explained well...
Seniors Home Insurance
Product Review
Purchasing the policy was easy. Service to be evaluated as policy progresses as this is first time with Australian Seniors.
Service Review
Competitive price and all points were explained well by customer service.
Trusted Customer - 4 years ago
Thoroughly explained coverage offered and made it easy...
Seniors Home Insurance
Product Review
Service Review
Thoroughly explained coverage offered and made it easy for me to decide to switch providers.
Robert Van De Graaff - 4 years ago
Very clear presentation, no commercial pushing, person...
Seniors Home Insurance
Service Review
Very clear presentation, no commercial pushing, person on your end was patient and professional
Trusted Customer - 4 years ago
Excellent service. extremely helpful and knowledgeable...
Seniors Home Insurance
Service Review
Excellent service. Extremely helpful and knowledgeable customer service agent
Trusted Customer - 4 years ago
Have several policies and have never had any dramas
Seniors Home Insurance
Product Review
Covers all that I require
Service Review
Have several policies and have never had any dramas
Carole Arundell - 4 years ago
The two guys i spoke to were very professional and...
Seniors Home Insurance
Service Review
The two guys I spoke to were very professional and spoke beautifully. At this stage havnt taken up policy waiting to read advantages against NRMA.
Gary Chenhall - 4 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 4 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 4 years ago
This is the second insurance with seniors simply...
Seniors Home Insurance
Service Review
This is the second Insurance with Seniors simply because they run their business as you would expect in the customers view - correctly without fuss.
Pamela Miles - 4 years ago
Great prices and coverage. i hope this continues if we...
Seniors Home Insurance
Service Review
Great prices and coverage. i hope this continues if we ever have to make a claim
Brian Strang - 4 years ago
Price was very competitive and the form was very easy...
Seniors Home Insurance
Service Review
Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional
Trusted Customer - 4 years ago
The online quoting service was very easy to navigate...
Seniors Home Insurance
Service Review
The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates
Dianne Luc - 4 years ago
Courteous advisor, was honest about clarifying areas...
Seniors Home Insurance
Service Review
Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.
George Eldridge - 4 years ago
Very speedily connected to a consultant, good advice...
Seniors Home Insurance
Service Review
Very speedily connected to a consultant, good advice and outcome./
Trusted Customer - 4 years ago
The girl that served me was very knowledgeable,...
Seniors Home Insurance
Service Review
The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.
Elaine Altman - 4 years ago
Phone service at reception and sales was excellent,...
Seniors Home Insurance
Service Review
Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.
Mark Smith - 4 years ago
Amanda was very helpful. she called back a number of...
Seniors Home Insurance
Service Review
Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.
Kamalathevy Chelliah - 4 years ago
The service was good and the person was very patient...
Seniors Home Insurance
Service Review
The service was good and the person was very patient patient and helpful.
Robert Hawkins - 4 years ago
Your customer service officer renae was brilliant. she...
Seniors Home Insurance
Service Review
Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .
Tony Wood - 4 years ago
I will never understand why you charge more to an...
Seniors Home Insurance
Service Review
I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.
Trusted Customer - 4 years ago
It seems to be very good, it's nice to know we are...
Seniors Home Insurance
Product Review
It seems to be very good, it's nice to know we are well protected.
John Chance - 4 years ago
Cost and coverage for our home contents
Seniors Home Insurance
Product Review
Cost and coverage for our home contents
Jennifer Barrymore - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
Basic home insurance at a reasonable premium with...
Seniors Home Insurance
Product Review
Basic home insurance at a reasonable premium with options to change excess or add to the policy
Trusted Customer - 4 years ago
Seems like really good value for money.
Seniors Home Insurance
Product Review
Seems like really good value for money.
Trusted Customer - 4 years ago
Effecient and professional
Seniors Home Insurance
Product Review
Effecient and professional
Kerry Leishman - 4 years ago
Seniors Home Insurance
Product Review
Lesley Brodhurst-hill - 4 years ago
Seniors Home Insurance
Product Review
Heidi Williams - 4 years ago
Better premium and excesses less
Seniors Home Insurance
Product Review
Better premium and excesses less
Keith Wilkins - 4 years ago
There was a slightly cheaper motor policy from a...
Seniors Home Insurance
Product Review
There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.
Trusted Customer - 4 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Cover your home & contents today
For cover of the things you’ve worked hardest for, get a quote from our friendly team today on 1300 009 348. You can also request a call-back at a time that suits you.