Reviews

661-673 of 976 reviews

661-673 of 850 reviews

661-673 of 894 reviews

Gary Chenhall - 4 years ago

Probally unintentional, the online applications dont...

Seniors Home Insurance

Product Review

I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.

Service Review

Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.


Rated: 3 out of 5

Trusted Customer - 4 years ago

Polite and friendly customer service. clear...

Seniors Home Insurance

Product Review

Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.

Service Review

Polite and friendly customer service. Clear information provided.


Rated: 5 out of 5

Trusted Customer - 4 years ago

On line very easy to follow

Seniors Home Insurance

Product Review

Service Review

On line very easy to follow


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Friendly, polite and informative. knew the product i...

Seniors Home Insurance

Product Review

Excellent value for money. Saved $500 and I even increased the cover.

Service Review

Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Good rates and great customer service from staff you...

Seniors Home Insurance

Product Review

First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.

Service Review

Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!


Rated: 5 out of 5

Wayne Ronald - 4 years ago

They didnt do anything wrong

Seniors Home Insurance

Product Review

i found the price very competitive

Service Review

they didnt do anything wrong


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Pretty good but had to wait too long on the phone...

Seniors Home Insurance

Product Review

Good value for money I thought

Service Review

Pretty good but had to wait too long on the phone before it was answered


Rated: 5 out of 5

Trusted Customer - 4 years ago

Love that it's a one stop shop for all our needs

Seniors Home Insurance

Product Review

Service Review

Love that it's a one stop shop for all our needs


Rated: 5 out of 5

Trusted Customer - 4 years ago

Easy and helpful phone call after initial attempt

Seniors Home Insurance

Product Review

good price and easily done

Service Review

easy and helpful phone call after initial attempt


Rated: 4 out of 5

Trusted Customer - 4 years ago

I have just joined they made it very easy to join. i...

Seniors Home Insurance

Product Review

Service Review

I have just joined they made it very easy to join. I was with another insurance company the renewal was to higher premium so I switched insurer.


Rated: 4 out of 5

George Paidoussis - 4 years ago

The service was excellent and your rates are more than...

Seniors Home Insurance

Product Review

Could not believe my luck for joining your company for such a reasonable rate.

Service Review

The service was excellent and your rates are more than reasonable.I eas charged nearly half the amount asked by another company whom i have been a customer for years.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Provided clear and concise information

Seniors Home Insurance

Product Review

competitive pricing and cover

Service Review

Provided clear and concise information


Rated: 5 out of 5

Trusted Customer - 5 years ago

Excellent. very thorough. easy to understand.

Seniors Home Insurance

Service Review

Excellent. Very thorough. Easy to understand.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Clearly spoken staff understand the product explained...

Seniors Home Insurance

Service Review

Clearly spoken staff understand the product explained everything made me feel I can trust Australian Seniors. Understood no auto renewal.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Very competitive price keep it up

Seniors Home Insurance

Service Review

Very competitive price keep it up


Rated: 5 out of 5

Jan Malmstrom - 5 years ago

I’ll certainly use australian seniors again. easy to...

Seniors Home Insurance

Service Review

I’ll certainly use Australian Seniors again. Easy to understand the policy and very easy to finalise my purchase. The price is also excellent.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Thoroughly explained all my enquires. would...

Seniors Home Insurance

Service Review

Thoroughly explained all my enquires. Would definitely recommend to friends and family.


Rated: 5 out of 5

Albert Peti - 5 years ago

Price and discount

Seniors Home Insurance

Service Review

Price and discount


Rated: 3 out of 5

Raymon Payne - 5 years ago

Very clear information and fast efficient service

Seniors Home Insurance

Service Review

Very clear information and fast efficient service


Rated: 5 out of 5

Nickolas Haritonoff - 5 years ago

Easy phone access, polite service, attended to my...

Seniors Home Insurance

Service Review

Easy phone access, polite service, attended to my requirements professionally, and I would be pleased to recommend this insurer to others.


Rated: 4 out of 5

Trusted Customer - 5 years ago

Mostly happy so far with price and service, but the...

Seniors Home Insurance

Service Review

Mostly happy so far with price and service, but the price increaced $300 in the5 weeksit took to buy my house. That hurt a bit.


Rated: 4 out of 5

Gordon Long - 5 years ago

We had very good exsperince with your rep over the...

Seniors Home Insurance

Service Review

we had very good exsperince with your rep over the phone on our negotiation of a quote for house and home content insurance thank you


Rated: 5 out of 5

Trusted Customer - 5 years ago

Very helpful when made the enquiry, was all explained...

Seniors Home Insurance

Service Review

Very helpful when made the enquiry, was all explained to me, which was really helpful. Being an older person, this made the experience so much better.


Rated: 5 out of 5

Trusted Customer - 5 years ago

Quick and easy website to use.

Seniors Home Insurance

Service Review

Quick and easy website to use.


Rated: 5 out of 5

Keith Wilkins - 4 years ago

There was a slightly cheaper motor policy from a...

Seniors Home Insurance

Product Review

There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Easy to deal with. thanks

Seniors Home Insurance

Product Review

Easy to deal with. Thanks


Rated: 5 out of 5

Paul Tsikleas - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

George Gibbins - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Paul Donker - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

It was only a quote so i was very unhappy to provide...

Seniors Home Insurance

Product Review

IT WAS ONLY A QUOTE SO I WAS VERY UNHAPPY TO PROVIDE MY CREDIT CARD DETAILS. VERY HAPPY WITH LYN WHO WAS VERY HELPFULL AND PATIENT


Rated: 3 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Keith w - 4 years ago

So far so good will find out if i need to make a claim...

Seniors Home Insurance

Product Review

So far so good will find out if i need to make a claim and it just could be 5 stars.lets see??


Rated: 4 out of 5

Trusted Customer - 4 years ago

Will commence 27 april although paid

Seniors Home Insurance

Product Review

Will commence 27 April although paid


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 1 out of 5

Trusted Customer - 4 years ago

Phone operator tony was clear, precise and well...

Seniors Home Insurance

Product Review

Phone operator Tony was clear, precise and well spoken. There was a lot to go through but he was very pleasant.


Rated: 5 out of 5

Jennifer Ealey - 4 years ago

I think it is good value and covers what i need

Seniors Home Insurance

Product Review

I think it is good value and covers what I need


Rated: 5 out of 5

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