Reviews
661-673 of 976 reviews
661-673 of 850 reviews
661-673 of 894 reviews
Gary Chenhall - 4 years ago
Probally unintentional, the online applications dont...
Seniors Home Insurance
Product Review
I was pleased with all aspects of the process. But dissapointed I had to cancel my policy, over the vacancy period. It was a fine print issue where I my projected occupancy just fell outside (by 10 days) of the policy conditions.
Service Review
Probally unintentional, The online applications dont allow enough flexibility for cases that dont fit the template. In trying to massage box entries to relate to the questions, inevitably they may fail. For example. Insurance is for a full year.(house fire and theft) A noncompliance that may only exist for two weeks in that period can result in failure to gain the policy. Or create enough uncertainty to cancel it. Such a example is university courses where the semester time may create a house unoccupancy period just outside the fine print limits.( even though the house remains fullystocked ,connected to services, receives lawn cutting, visited weekly to collect mails and checked and has operating night security lights). Policy fine print doesnt distinguish ! Add to this Insurance may be sought in June 2022 and university entrance in first semester 2023, may not even occur. Its all very competitive. Its hard to gaze into the future The thought that a highly unlikely claim that the policy makes so crystal clear (on the surface interpretation) will fail, is a problem for new applications It would be welcomed if more refinement of the house vacancy clauses could offer more then "one size fits all". For instance the policy if revised may define the difference between an operating house and one that is sitting empty without furniture or services.
Trusted Customer - 4 years ago
Polite and friendly customer service. clear...
Seniors Home Insurance
Product Review
Premiums are much more affordable than other insurance companies. There are a larger number of inclusions and still came in at lower price.
Service Review
Polite and friendly customer service. Clear information provided.
Trusted Customer - 4 years ago
On line very easy to follow
Seniors Home Insurance
Product Review
Service Review
On line very easy to follow
Trusted Customer - 4 years ago
Friendly, polite and informative. knew the product i...
Seniors Home Insurance
Product Review
Excellent value for money. Saved $500 and I even increased the cover.
Service Review
Friendly, polite and informative. Knew the product I was interested in and were obliging when I needed them to call me back.
Trusted Customer - 4 years ago
Good rates and great customer service from staff you...
Seniors Home Insurance
Product Review
First impressions count strongly and the reviews are positive. If the attitude in this first instance carry forward, the total package should be excellent.
Service Review
Good rates and great customer service from staff you can communicate easily with and treat you as a Valued Client. Great phone attitude. Well done!
Wayne Ronald - 4 years ago
They didnt do anything wrong
Seniors Home Insurance
Product Review
i found the price very competitive
Service Review
they didnt do anything wrong
Trusted Customer - 4 years ago
Pretty good but had to wait too long on the phone...
Seniors Home Insurance
Product Review
Good value for money I thought
Service Review
Pretty good but had to wait too long on the phone before it was answered
Trusted Customer - 4 years ago
Love that it's a one stop shop for all our needs
Seniors Home Insurance
Product Review
Service Review
Love that it's a one stop shop for all our needs
Trusted Customer - 4 years ago
Easy and helpful phone call after initial attempt
Seniors Home Insurance
Product Review
good price and easily done
Service Review
easy and helpful phone call after initial attempt
Trusted Customer - 4 years ago
I have just joined they made it very easy to join. i...
Seniors Home Insurance
Product Review
Service Review
I have just joined they made it very easy to join. I was with another insurance company the renewal was to higher premium so I switched insurer.
George Paidoussis - 4 years ago
The service was excellent and your rates are more than...
Seniors Home Insurance
Product Review
Could not believe my luck for joining your company for such a reasonable rate.
Service Review
The service was excellent and your rates are more than reasonable.I eas charged nearly half the amount asked by another company whom i have been a customer for years.
Trusted Customer - 4 years ago
Provided clear and concise information
Seniors Home Insurance
Product Review
competitive pricing and cover
Service Review
Provided clear and concise information
Trusted Customer - 5 years ago
Excellent. very thorough. easy to understand.
Seniors Home Insurance
Service Review
Excellent. Very thorough. Easy to understand.
Trusted Customer - 5 years ago
Clearly spoken staff understand the product explained...
Seniors Home Insurance
Service Review
Clearly spoken staff understand the product explained everything made me feel I can trust Australian Seniors. Understood no auto renewal.
Trusted Customer - 5 years ago
Very competitive price keep it up
Seniors Home Insurance
Service Review
Very competitive price keep it up
Jan Malmstrom - 5 years ago
I’ll certainly use australian seniors again. easy to...
Seniors Home Insurance
Service Review
I’ll certainly use Australian Seniors again. Easy to understand the policy and very easy to finalise my purchase. The price is also excellent.
Trusted Customer - 5 years ago
Thoroughly explained all my enquires. would...
Seniors Home Insurance
Service Review
Thoroughly explained all my enquires. Would definitely recommend to friends and family.
Albert Peti - 5 years ago
Price and discount
Seniors Home Insurance
Service Review
Price and discount
Raymon Payne - 5 years ago
Very clear information and fast efficient service
Seniors Home Insurance
Service Review
Very clear information and fast efficient service
Nickolas Haritonoff - 5 years ago
Easy phone access, polite service, attended to my...
Seniors Home Insurance
Service Review
Easy phone access, polite service, attended to my requirements professionally, and I would be pleased to recommend this insurer to others.
Trusted Customer - 5 years ago
Mostly happy so far with price and service, but the...
Seniors Home Insurance
Service Review
Mostly happy so far with price and service, but the price increaced $300 in the5 weeksit took to buy my house. That hurt a bit.
Gordon Long - 5 years ago
We had very good exsperince with your rep over the...
Seniors Home Insurance
Service Review
we had very good exsperince with your rep over the phone on our negotiation of a quote for house and home content insurance thank you
Trusted Customer - 5 years ago
Very helpful when made the enquiry, was all explained...
Seniors Home Insurance
Service Review
Very helpful when made the enquiry, was all explained to me, which was really helpful. Being an older person, this made the experience so much better.
Trusted Customer - 5 years ago
Quick and easy website to use.
Seniors Home Insurance
Service Review
Quick and easy website to use.
Keith Wilkins - 4 years ago
There was a slightly cheaper motor policy from a...
Seniors Home Insurance
Product Review
There was a slightly cheaper motor policy from a competitor but much better than the one discontinued from another competitor. Otherwise 5 stars. Reviews on Australian Seniors via google also noted and from a neighbour.
Trusted Customer - 4 years ago
Easy to deal with. thanks
Seniors Home Insurance
Product Review
Easy to deal with. Thanks
Paul Tsikleas - 4 years ago
Seniors Home Insurance
Product Review
George Gibbins - 4 years ago
Seniors Home Insurance
Product Review
Paul Donker - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
It was only a quote so i was very unhappy to provide...
Seniors Home Insurance
Product Review
IT WAS ONLY A QUOTE SO I WAS VERY UNHAPPY TO PROVIDE MY CREDIT CARD DETAILS. VERY HAPPY WITH LYN WHO WAS VERY HELPFULL AND PATIENT
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Keith w - 4 years ago
So far so good will find out if i need to make a claim...
Seniors Home Insurance
Product Review
So far so good will find out if i need to make a claim and it just could be 5 stars.lets see??
Trusted Customer - 4 years ago
Will commence 27 april although paid
Seniors Home Insurance
Product Review
Will commence 27 April although paid
Trusted Customer - 4 years ago
Seniors Home Insurance
Product Review
Trusted Customer - 4 years ago
Phone operator tony was clear, precise and well...
Seniors Home Insurance
Product Review
Phone operator Tony was clear, precise and well spoken. There was a lot to go through but he was very pleasant.
Jennifer Ealey - 4 years ago
I think it is good value and covers what i need
Seniors Home Insurance
Product Review
I think it is good value and covers what I need
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