Reviews

661-673 of 1001 reviews

661-673 of 866 reviews

661-673 of 920 reviews

Trusted Customer - 4 years ago

The yiung man i dealt with(rick) was polite, pleasant,...

Seniors Home Insurance

Product Review

I have the cover i need at a reasonable cost, i only just bought it so will have to wait and see if or when i have to make a claim.

Service Review

The yiung man i dealt with(rick) was polite, pleasant, to the point and i could understand him and very thorough. He answered my concerns and questions, i was very impressed.


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Great customer service

Seniors Home Insurance

Service Review

Great customer service


Rated: 5 out of 5

Anh Tuan Nguyen - 4 years ago

The caller asked me to hold for few minutes, but...

Seniors Home Insurance

Product Review

Service Review

The caller asked me to hold for few minutes, but somehow the call was terminated


Rated: 3 out of 5

Kevin Law - 4 years ago

Great service

Seniors Home Insurance

Product Review

Service Review

Great service


Rated: 5 out of 5

Trusted Customer - 4 years ago

Polite and patient

Seniors Home Insurance

Product Review

Understand older people well

Service Review

Polite and patient


Rated: 4.5 out of 5

Trusted Customer - 4 years ago

Very easy.and quick quotation received and lynnwas...

Seniors Home Insurance

Service Review

Very easy.and quick quotation received and Lynnwas very pleasant to deal with. Very competitive price and options to select


Rated: 5 out of 5

Peter Youll - 4 years ago

Don't have much experience in dealing with contents...

Seniors Home Insurance

Product Review

I won't know until I try to claim!

Service Review

don't have much experience in dealing with contents insurers over the phone, so nothing to compare with. however it went OK


Rated: 3.5 out of 5

Trusted Customer - 4 years ago

Yes would recommend great service

Seniors Home Insurance

Product Review

Service Review

yes would recommend great service


Rated: 5 out of 5

Trusted Customer - 4 years ago

Explained policy well and cost of it was good.

Seniors Home Insurance

Product Review

Good comparable cover and price.

Service Review

Explained policy well and cost of it was good.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Operator erin was a true professional. very clear,...

Seniors Home Insurance

Product Review

When comparing apples with apples your product came out on top

Service Review

Operator ERIN was a true professional. Very clear, good voice, well explained with a good attitude. Premium was a good price which included payment options.


Rated: 4.5 out of 5

Mickey Rana - 4 years ago

The person i talked to was very knowledgeable and he...

Seniors Home Insurance

Product Review

Excellent coverage and reasonable rates

Service Review

The person I talked to was very knowledgeable and he had answers for all my queries. I purchased the coverage.


Rated: 5 out of 5

Nixon Baker - 4 years ago

The lady who advised me was extremely patient and...

Seniors Home Insurance

Product Review

A much better deal than my previous insurer

Service Review

The lady who advised me was extremely patient and knowledgeable and very polite.


Rated: 5 out of 5

Trusted Customer - 5 years ago

This is the second insurance with seniors simply...

Seniors Home Insurance

Service Review

This is the second Insurance with Seniors simply because they run their business as you would expect in the customers view - correctly without fuss.


Rated: 5 out of 5

Pamela Miles - 5 years ago

Great prices and coverage. i hope this continues if we...

Seniors Home Insurance

Service Review

Great prices and coverage. i hope this continues if we ever have to make a claim


Rated: 5 out of 5

Brian Strang - 5 years ago

Price was very competitive and the form was very easy...

Seniors Home Insurance

Service Review

Price was very competitive and the form was very easy to complete. However, I unfortunately got my start date wrong and had to phone them. I phoned on a Saturday and told them I wanted to start 2 days later. The lady was helpful and said that they would phone back on Monday. They duly did but the man did not merely accept I wanted to change the date, he started going through the entire process of all my details etc. etc. and said it would take a further 10 minutes. No initiative was shown, so I told him to forget it and I would just restart my application on line, which I did. This unfortunately spoilt my entire experience. Despite this the premium, cover, valuation and completing the applic. were exceptional


Rated: 4 out of 5

Trusted Customer - 5 years ago

The online quoting service was very easy to navigate...

Seniors Home Insurance

Service Review

The online quoting service was very easy to navigate and once home insurance was purchased all information was sent through immediately and Australian Seniors had very comparative rates


Rated: 5 out of 5

Dianne Luc - 5 years ago

Courteous advisor, was honest about clarifying areas...

Seniors Home Insurance

Service Review

Courteous advisor, was honest about clarifying areas she wasn't sure of, not pushy and generally very helpful.


Rated: 5 out of 5

George Eldridge - 5 years ago

Very speedily connected to a consultant, good advice...

Seniors Home Insurance

Service Review

Very speedily connected to a consultant, good advice and outcome./


Rated: 5 out of 5

Trusted Customer - 5 years ago

The girl that served me was very knowledgeable,...

Seniors Home Insurance

Service Review

The girl that served me was very knowledgeable, helpful and didn’t crack under my tough scrutiny/questions! If she didn’t have the answer she would get it.


Rated: 5 out of 5

Elaine Altman - 5 years ago

Phone service at reception and sales was excellent,...

Seniors Home Insurance

Service Review

Phone service at reception and sales was excellent, but wait-time on the phone for another department was too long.


Rated: 3 out of 5

Mark Smith - 5 years ago

Amanda was very helpful. she called back a number of...

Seniors Home Insurance

Service Review

Amanda was very helpful. She called back a number of times as requested to meet my availability. Straightforward process, good value.


Rated: 5 out of 5

Kamalathevy Chelliah - 5 years ago

The service was good and the person was very patient...

Seniors Home Insurance

Service Review

The service was good and the person was very patient patient and helpful.


Rated: 4 out of 5

Robert Hawkins - 5 years ago

Your customer service officer renae was brilliant. she...

Seniors Home Insurance

Service Review

Your customer service officer Renae was brilliant. She explained everything to us in understandable language and she is a credit to your company. It is nice to speak to nice people who make you feel welcoming without pressure. It is people like this young lady whom instill your confidence in companies .


Rated: 5 out of 5

Tony Wood - 5 years ago

I will never understand why you charge more to an...

Seniors Home Insurance

Service Review

I will never understand why you charge more to an existing customer than you do for a new one - so much for customer loyalty!! Every time I get a renewal notice I have to go through this stupid pantomime where I input, as a new customer, the exact same details as on the renewal notice, and get a cheaper premium. I then have to spend twenty minutes talking to one of your employees, confirming everything you already have on file about me. The only thing this system does is make me think that if I'm going to put quote details in for you I might as well do it for AAMI, RAC, SGIO etc etc.


Rated: 3 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

Good price and easily done

Seniors Home Insurance

Product Review

good price and easily done


Rated: 4 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

George Paidoussis - 4 years ago

Could not believe my luck for joining your company for...

Seniors Home Insurance

Product Review

Could not believe my luck for joining your company for such a reasonable rate.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Competitive pricing and cover

Seniors Home Insurance

Product Review

competitive pricing and cover


Rated: 5 out of 5

William Hill - 4 years ago

I saved almost $500.00 on my house and contents...

Seniors Home Insurance

Product Review

I saved almost $500.00 on my house and contents insurance with exactly the same cover.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 4 out of 5

Diane Sutton - 4 years ago

Excellent rates for the perfect policy for me

Seniors Home Insurance

Product Review

Excellent rates for the perfect policy for me


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Mandy Foster - 4 years ago

Seniors Home Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 4 years ago

We compared other home insurance, and found that...

Seniors Home Insurance

Product Review

We compared other home insurance, and found that Australian Seniors Insurance was great value for money


Rated: 4 out of 5

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