%
- Over all Percentage 92
- empty 8
Rated /5 from 643560725349 Reviews
Australian Seniors Reviews
929292% of our customers are pleased with our products and services out of 6,4356,0725,349 customer reviews.
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Reviews
1009-1021 of 6435 reviews
1009-1021 of 6072 reviews
1009-1021 of 5349 reviews
Trusted Customer - a year ago
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - a year ago
My cso was knowledgeable and understood my situation....
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Service Review
My CSO was knowledgeable and understood my situation. When I showed concern at the cost of the policy I felt there was a lack of concern or understanding either for my age (71yo) or the fact that I was not able to pay the suggested premium. She reduced the amount of cover so the premium was less but was still very high. I felt she was not empathetic at all and was exhibiting a "take it or leave it" attitude. I agreed to the policy but after thinking about the high premium, I have decided to cancel the policy.
Trusted Customer - a year ago
Great service and easy to understand what the policy...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
Service Review
Great service and easy to understand what the policy was about
Trusted Customer - a year ago
Seniors Landlords Insurance
Product Review
Thank you . Was quite satisfied with everything..
Trusted Customer - a year ago
As before..
Seniors Car Insurance
Product Review
Happy, helpful,staff.. very patient with explaining everything to me.. I’m very happy, as you saved me just over $400-00.. so good, thank you, so much. This is the first time I have dealt with you, and I shall now, continue to do so..
Service Review
As before..
MARGARET WEAR - a year ago
The service was excellent. very informative
Seniors Life Insurance
Product Review
The person that I talked to was very helpful and explained everything to me.
Service Review
The service was excellent. Very informative
Richard Browne - a year ago
Took two calls to finally get the quote to contain the...
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Service Review
Took two calls to finally get the quote to contain the essential detail. Both consultants were courteous and helpful but it shouldn’t require two attempts.
Richard Lovett - a year ago
Seniors Car Insurance
Product Review
Tried to make contact through Facebook advertisements, did not list my vehicle. 2021 Hyundai Tuson, made direct contact by phone, very obliging customer service operator Jordan facilitating my needs. Thank you Jordan.
Trusted Customer - a year ago
Detailed
Seniors Car Insurance
Product Review
competent
Service Review
Detailed
Robyn Dent - a year ago
Excellent service very polite, i save over $600 and...
Seniors Car Insurance
Product Review
It was so good to speak to someone who talks English and knew what they were talking about. As it was all new to me in changing over. Erin knowledge of Seniors insurance and her ability to answer any Question was a god sent to help me change over after over 50 years thank you so much
Service Review
Excellent service very polite, I save over $600 and to me this was unbelievable to my financial wellbeing
Alice Idiculas - a year ago
I rang to get a quote for home and and contents. as i...
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Service Review
I rang to get a quote for home and and contents. As I had read in the reviews, my call was also picked up almost immediately by Lyn. Lyn patiently worked with me on excesses and premiums options until I chose one. Lyn's has the level of customer service required that the target client group of seniors need and expect. Pleased with our purchase for now.
Trusted Customer - a year ago
Very good service
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
Service Review
Very good service
Trusted Customer - 2 years ago
Process was easy, price was good.
Seniors Car Insurance
Service Review
Process was easy, price was good.
Trusted Customer - 2 years ago
We discussed our problems with our previous insurer...
Seniors Home Insurance
Service Review
We discussed our problems with our previous insurer and any problems we had ith them and were assured that will not happen with Seniors. although the premiums are higher. we feel more comfertable
Ricky Ware - 2 years ago
Easy to do
Seniors Home Insurance
Service Review
Easy to do
Ian Woolfe - 2 years ago
Everything . they knew what they were talking about
Seniors Term Life Insurance
Service Review
Everything . They knew what they were talking about
Mary Chapman - 2 years ago
Very helpful on the phone. he explained everything to...
Seniors Term Life Insurance
Service Review
Very helpful on the phone. He explained everything to me and made sure I understood as English is my second language.
Kathryn Benham - 2 years ago
I thought they were very good
Seniors Term Life Insurance
Service Review
I thought they were very good
Trusted Customer - 2 years ago
Knowledgeable, polite, courteous, helpful and patient...
Seniors Car Insurance
Service Review
Knowledgeable, polite, courteous, helpful and patient employees
Trusted Customer - 2 years ago
Everything was explained very well and very helpful....
Seniors Car Insurance
Service Review
Everything was explained very well and very helpful. Most importantly it was great to get someone that spoke English. Highly recommend senior insurance. Thank you.
Eugene Frolchenko - 2 years ago
I was satisfied with the responses i received from my...
Seniors Home Insurance
Service Review
I was satisfied with the responses I received from my questions. I was also happy with the quote I received.
Maria Vecciarelli - 2 years ago
I would be very happy to recommend you to anyone as...
Seniors Car Insurance
Service Review
I would be very happy to recommend you to anyone as your team have been very helpful and had patience with me me
Trusted Customer - 2 years ago
I was able to find an insurance at a price within my...
Seniors Car Insurance
Service Review
I was able to find an insurance at a price within my needs. Friendly staff contact to enable this
Doug Farlow - 2 years ago
Very helpful
Seniors Home Insurance
Service Review
very helpful
Trusted Customer - a year ago
Alfred was very good . thank you australian senios.
Seniors Life Insurance
Product Review
Alfred was very good . Thank you Australian Senios.
Trusted Customer - a year ago
I am a pensioner and believe i need to provide my...
Seniors Funeral Insurance
Product Review
I am a pensioner and believe I need to provide my sister with something to fund my funeral as I have no savings, house or any other assets. I chose this company as they appear genuine and fair in their dealings. The staff were helpful and the process was quite easy. The cost is a problem for me and I discussed this with the staff. I am sure this company is the right one to handle my policy.
Trusted Customer - a year ago
Customer service team member was very knowledgeable...
Seniors Life Insurance
Product Review
Customer service team member was very knowledgeable and gave great advice. He was very helpful to us. We were very happy and felt comfortable taking out this insurance.
Trusted Customer - a year ago
Thank you . was quite satisfied with everything..
Seniors Landlords Insurance
Product Review
Thank you . Was quite satisfied with everything..
Trusted Customer - a year ago
Happy, helpful,staff.. very patient with explaining...
Seniors Car Insurance
Product Review
Happy, helpful,staff.. very patient with explaining everything to me.. I’m very happy, as you saved me just over $400-00.. so good, thank you, so much. This is the first time I have dealt with you, and I shall now, continue to do so..
MARGARET WEAR - a year ago
The person that i talked to was very helpful and...
Seniors Life Insurance
Product Review
The person that I talked to was very helpful and explained everything to me.
Richard Browne - a year ago
Price of policy is very comparable to most others....
Seniors Home Insurance
Product Review
Price of policy is very comparable to most others. Had an issue with the online form because it did not recognise our financial institution. Spoke to consultant who completed the form for me but failed to include the bank as interested party. Ultimately the process was quite straightforward.
Richard Lovett - a year ago
Tried to make contact through facebook advertisements,...
Seniors Car Insurance
Product Review
Tried to make contact through Facebook advertisements, did not list my vehicle. 2021 Hyundai Tuson, made direct contact by phone, very obliging customer service operator Jordan facilitating my needs. Thank you Jordan.
Trusted Customer - a year ago
Competent
Seniors Car Insurance
Product Review
competent
Robyn Dent - a year ago
It was so good to speak to someone who talks english...
Seniors Car Insurance
Product Review
It was so good to speak to someone who talks English and knew what they were talking about. As it was all new to me in changing over. Erin knowledge of Seniors insurance and her ability to answer any Question was a god sent to help me change over after over 50 years thank you so much
Alice Idiculas - a year ago
I rang to get a quote for home and contents insurance....
Seniors Home Insurance
Product Review
I rang to get a quote for home and contents insurance. As I had read in the reviews for Seniors Insurance, the call was picked up almost immediately by Lyn who patiently provided info for ALL my questions and requests regarding excesses and premiums until I chose an option. Lyn has the level of customer service that we in the target group of seniors need and expect. I trust it will continue if we ever need to make a claim.
Trusted Customer - a year ago
Very satisfied with the advice and the price .
Seniors Home Insurance
Product Review
Very satisfied with the advice and the price .
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